Train2Learn.com: An Organizational Dialogue Training Company

Running Head: Organizational Dialogue- Training Plan
Opal-Mart
Organizational dialogue
Training plan

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Executive Summary:
The Company train2learn.com.au was established in the early 2000’s keeping in mind the
growing importance of training & development in the corporate & education sector. Since
then, the company has moved into multiple business verticals pertaining to different kinds of
training required, the team grew from 4 numbered to 20 and boost a count of 200+ clients
with some of them featuring in fortune 500 companies. We specialize in Sales,
communication, motivation, leadership, customer handling, tech, strategic management&
language training. We have a reputation of successfully delivering training according to the
deliverables promised and maintain 6 sigma level of operation process in our organization.
In the report , it is established as to how opal mart and its employees can benefit from the
training to be received by train2learn, at the same time what are the different challenges faced
by opal mart and how they can be tackled is taken care of. The increasing customer
complaints, increase in communication barriers are some of the reasons which are putting the
company in the back seat, in the proposal, we have mentioned how we will take care of all
the problems being faced by opal mart within a specific timeframe.

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Table of Content:
Executive Summary..................................................................................................... 1
Table of Content:........................................................................................................ 2
Introduction............................................................................................................... 3
Why train2learn.com............................................................................................. 3
Benefit of hiring train2learn................................................................................3
Communication Training: Its Importance in the organization..................................................4
Advantages of Communication Training:...............................................................4
Issues to address......................................................................................................... 6
 Consumer complaints handling.............................................................................. 6
 Brand reputation................................................................................................ 6
 Conflict handling............................................................................................... 6
 The Barriers of communication............................................................................. 6
Training Philosophy:.................................................................................................... 6
Training audience........................................................................................................ 6
Training Plan............................................................................................................. 7
Training Framework.................................................................................................... 7
Training Modules:....................................................................................................... 8
Urge to the CEO..................................................................................................... 8
Conclusion................................................................................................................ 9
References:............................................................................................................ 9

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