This report discusses the tools and techniques that can be used to improve organizational performance, such as recruitment of talented employees, problem-solving tools, change management tools, strategic planning tools, use of new technology, innovative approach, environment analysis technique, and effective communication tool. It also explores the role of employee wellbeing in improving motivation and performance, including providing employee satisfaction, reducing stress, providing compensation and benefits, providing good health, and more. The report is based on a case study of BUNI Travel, a local travel agent based in Bolton.