Tools and Techniques for Improving Organizational Performance: A Case Study of Crystal Travel

BSc (Hons) Business Management
BMP4006
People and Performance
Assessment 1
Case Study: Crystal Travel
Semester 2
Submitted by:
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Contents
Introduction p
What tools and techniques will help improve organisational performance?
p
The role of employee wellbeing in improving motivation and performance
p
Conclusion p
References p
Appendix: PESTLE Analysis of Crystal Travel p
Introduction
An organizational performance is includes three specific areas of the the
organization outcomes. It is commercial enterprise performance which consider
profits, return on investments, return in assets and product market performance
which consider sales, market share and many more. Specialists in many fields are
concerned with structure performance which is associated with the strategic
planners, operations managers, finance directors, legal advisers and owner of the
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administration. The economic performance looks at business as well as market
outcomes which measure the sales, profit, return in investment for shareholders and
other financial matrices. This report is consider the BUNI travel which are located in
Bolton. This report is includes the various types of techniques as well as tools which
are utilized by the management of the company (Jiang and Holburn, 2018). These
are help in the enhance the performance of worker as well as the performance of the
organization. This report is also includes the PESTEL analysis which is help to the
BUNI travel to enlarge their business.
What tools and method will assist improve organizational performance?
The organizational performance can be increased and lead to well-timed
success of the business whether in a stable or an explosive environment. The
efficiency in establishment requires an understandings of various professional and
their role in the business and ways to modify their quality or make use of specific
skills. The main aim of an organization is to attain successful positions in the market.
These are plays an important role in the management of the company to increasing
their functioning (Son and et. al., 2020). In context to BUNI travel some of them is
mentioned as:
360-degree feedback: It is supply the raters with greater insight and
statement into the values as well as behaviors that are important for the
organization. This types of feedback gives a view of worker performance from
various people. It includes the transformation accountability and collaboration among
teams as well as reducing biases. It is assist to each employees assess and interpret
their strengths as well as weaknesses for individual and organizational development.
It is a broad sorting of the individual performance is made in the basis of view of
those group which are around them. This is includes the manager, direct reports,
peers, customers, suppliers and many more. This factor is generally used by the
human resources management of the organization in the development of the
programs as well as training of the employees (Khalaf, Hmoud and Obeidat, 2019).
Performance management frameworks: It is consist the regular feedback
moments that allows supervisor to spot and address difficulty quickly as well as keep
everyone motivated and on track. This is rising involvement of employees as well as
improving company productivity, performance management helps boost a company's
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