Improving Organizational Performance: Tools and Techniques for BUNI Travel

This report discusses the importance of people and performance in organizations and the tools and techniques that can improve organizational performance for BUNI Travel. It also highlights the role of employee well-being in enhancing motivation and performance. The report includes a PESTLE analysis for BUNI Travel as well.

BSc (Hons) Business Management
BMP4006
People and Performance
Assessment 1
Case Study: BUNI Travel
Semester 2
Submitted by:
Name:
ID:
Contents
1

Introduction p
What tools and techniques will help improve
organisational performance? p
The role of employee wellbeing in improving motivation
and performance p
Conclusion p
References p
Appendix p
2

Introduction
Performance management can be understood as the method utilized by the
leaders of the firm for observing and determining work of the staff. This permits the
associates of the company in order to create such an atmosphere in which several
people can work with different capabilities and perform their task in an effectual and
efficient way. This is the method which supports the leader of the organization in
accordance to manage their workforce and also the performance of the firm. The
following report is based on the company BUNI travels which is local travel partner
and it is situated in Bolton (Imaginário,et.al., 2020). The firm contain the low number
of the employees that is functioning with traditional development of the personnel but
management is lacking in the betterment of the performance of company. The
following report will cover about the description of several techniques for the aim of
enhancing performance of the firm. Moreover to it, this also involves the role of well
being of the workers in accordance to increase the performance and
encouragement.
What tools and techniques will help improve organizational
performance?
This is the essential for the organization to better their productivity and
performance in accordance to accomplish the objectives and goals. Additionally,
success of the company is basically depended on the performance of the firm and
workers. There are several techniques and tools that utilized by the firms in
accordance to better the performance of the company. HR associates of the firm
BUNI can utilize these method in their firm which offer them the possibilities and
success in order to enhance their performance (Espinosa-Dulanto, 2018). In relation
to the BUNI travels its several tools and techniques are mentioned below in brief:
 Performance appraisal: This can be understood as the method which will
assist the firm for bettering the performance of the company. This is the
technique which is useful for the aim of connected objectives of the people
together with the mutual goal and objectives of the organization. In
accordance to get the effectual outcomes from utilizing this method, workers
of the firm requires to assure that process of appraisal conducted in the
company in a genuine and honest manned without any partiality. If this
process is biased than it can lead to conflict as well as this can impact the
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motivation level of the workers negatively which will lead to the low
productivity and performance (evecchi, and et.al., 2021). In addition to it,
appraisal is the method which permits the HR leaders of BUNI in order to
identification of such people that are not appropriately working in the firm.
Performance appraisal is the method which is essential for the development
of the company as well as of its workers. This permits the firm to understand
and analyse that which worker is more productive for the firm.
 360 Degree feedback: This is the method that can be utilized by the
managers of the human resource for the aim of bettering the performance of
the company. This is the way utilized for the determination and classification
of the performance and abilities of the workers. This assist the managers of
the HR in order to identify that how staff is working in the firm. This is the
method which permits the leaders to understand and evaluate the
performance of the people by the brief assessment on the base of the reviews
of the others in the company. Outcome of this feedback are keep it as private.
This is the method which is utilized commonly for the training in which the
thoughts of the other employees utilized in order to increase their
performance. This is an effectual and efficient way that assist to review
working as this includes the ideas of the people.
 Personal development plan: This is the method which is made in an efficient
way and it is totally based on the requirement, wants as well as awareness of
the action that give support to the development of the people as well as of the
company. This is the common method which is utilized by firm in accordance
to understand that which type of training is required by the workers. This
permits a person to make several way in which it can develop as well as
better itself (Chan, and Valcour, 2021). This also assist to identification of the
methods in accordance to accomplish their objectives and goals. This is the
method which forms the interest of the people in the firm and also support
them to increase the level of their performance. In accordance to accomplish
the high performance in the firm, several kinds of tools are utilized by the firms
which play crucial part in the company.
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The role of employee wellbeing in improving motivation
and performance
Well being of the employees can be understood as the betterment of the
mental and physical health of the workers. This also involves the several elements a
it is essential for the management to make sure well being of the workers in the
company as it has the essential part in managing the relationship of the employer
with employee. This is essential for the workers to better the well being as it makes
the optimistic effect on to the firm and also permits the firm to attain more success in
the market area. Significance of the workers well being is also enhanced due to the
outbreak of the COVID 19 pandemic. Management require to know the effect of the
well being of the workers as well as of the company in relation to productivity and
performance. This assist the manager of the BUNI for the aim of enhancing the
encouragement and productivity of the firm. This is crucial for the aim of bettering the
encouragement level of the workers. Role of the workers well being for bettering
encouragement and performance of the firm is described below in brief:
 Improve productivity: This is known as the well being of the workers to
enhance the performance and productivity of the workers. Some of the
workers that are capable to manage the stress in an appropriate way and
does not feel more stressed. Workers are concentrated for their performance
and enhanced productivity of them.
 Improve morale of employees: During the time of pandemic, this is
understood that it is crucial for the company to better the motivation level of
the workers. With involvement of the workers well being program in the
company, associates of the HR can enhance the motivation level of the
workers by taking several initiatives workshops of mental health and fitness
programs with several divisions and groups that will increase the
encouragement level of the workers. Moreover to this, it makes the
management of the company are more worried about their personal well
being and health as well as make the optimistic brand reputation of the firm in
the minds of their customers (Belluscio, and et.al., 2019)
 .
 Attractive employer branding: This is essential for the leaders of the
company in order to attract and retain the worker. Currently, market situation
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in which firm is operating is more dynamic as well as competitive and in
accordance to understand the talented workers, associates requires to opt
several techniques as there are more choices which are there or the workers
in today's time. For it, well being of the workers offers advantages to the firm
as this is the area in which it is understood by the worker at the time of
understanding of the new company. This is the base which permits the
leaders of the company to attain success for the firm.
Conclusion
From the above report it has been concluded that the next report summarizes
the importance of people and performance within your organization. It is people who
contribute to the achievement of common goals, while achieving is how well people
work. These two terms are different, but complement each other. In addition, various
tools and techniques have been established to improve the performance of
organizations. Some of these are performance evaluation, goal management, 360-
degree feedback, key performance indicators, and personal development plans.
These are the tools and methods by which a company monitors and analyzes
employee performance, as well as the role of employee well-being in improving
motivation and performance and increasing the productivity of the work a person
should have. I have. BUNI Travels has implemented a number of plans and
programs to promote employee well-being. Some of the factors of well-being include
improving productivity, achieving all goals, maintaining a balanced work life, reducing
absenteeism and presentiment, creating a culture of rewards and cognition, and
training in mental health. Support is provided. It works more efficiently and
effectively. Proper health plays an important role in balancing personal and
professional life
References
Belluscio, V., Stuart, S., Bergamini, E., Vannozzi, G. and Mancini, M., 2019.
The association between prefrontal cortex activity and turning
behavior in people with and without freezing of
gait. Neuroscience, 416, pp.168-176.
Chan, P. and Valcour, V., 2021. Neurocognition and the Aging Brain in
People With HIV: Implications for Screening. Topics in Antiviral
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Medicine, 29(5), p.423.
Devecchi, V., Rushton, A.B., Gallina, A., Heneghan, N.R. and Falla, D.,
2021. Are neuromuscular adaptations present in people with
recurrent spinal pain during a period of remission? a systematic
review. PloS one, 16(4), p.e0249220.
Espinosa-Dulanto, M., 2018. Abrazando Nopales—Prickly embrace:
Undocumented women’s life stories/poetic performance
narratives. Cultural Studies↔ Critical Methodologies, 18(3), pp.177-
180.
Imaginário, C., Rocha, M., Machado, P., Antunes, C. and Martins, T., 2020.
Functional capacity and self‐care profiles of older people in senior
care homes. Scandinavian Journal of Caring Sciences, 34(1), pp.69-
77.
Sardi, A., Sorano, E., Garengo, P. and Ferraris, A., 2020. The role of HRM in
the innovation of performance measurement and management
systems: a multiple case study in SMEs. Employee Relations: The
International Journal.
Thrane, G., Alt Murphy, M. and Sunnerhagen, K.S., 2018. Recovery of
kinematic arm function in well-performing people with subacute
stroke: a longitudinal cohort study. Journal of NeuroEngineering
and Rehabilitation, 15(1), pp.1-10.
Woodrow, A., Sparks, S., Bobrovskaia, V., Paterson, C., Murphy, P. and
Hutton, P., 2019. Decision-making ability in psychosis: a systematic
review and meta-analysis of the magnitude, specificity and
correlates of impaired performance on the Iowa and Cambridge
Gambling Tasks. Psychological Medicine, 49(1), pp.32-48.
Appendix
A PESTLE analysis for BUNI Travel
This is the way which assist the management of the organization and helps in finding
out the external factor of the environment which have direct and indirect impact on
various function of business. PESTLE is the word which is combination of different
factors like Political, economical, social, technological, legal and last environment.
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Political:- all the activity regarding rules and regulation takes places in this factor which is
directly contact with the government or imposed by the government in business taxes,
environment, social law and labor law. These are the factor which placed as essential for the
industry line, political factor play an important role either it is stopping the growth of
companies and etc (Sardi,and et.al., 2020).
Government stability:- for the tourist aspect political factor plays an primary factor
because in travel and tourism, travelers want to visit new places and boarders for their
private reasons and safety of that place is important. So some of the place are safe and
some are not So BUNI travels also faced so many issuing regarding this.
Tax incentives:- these are the step which is in the favor of the travelers by the government
in order to maximize the travel facility. These component demand tax, bonus, on their
product which is already purchased most of the travelers attracted toward this benefits.
Economic:- this factor indicates the impact on the profit of company through different
component which are
Increasing disposable income:- the world is developing day by day and income source of
every individual is also increasing day by day so this make good sign for BUNI travelers.
It has direct impact on the profits .
Social:- Now a days the worldwide is seems more progressive on the social platform and
everyone is in the competition of more fashionable on the field of travel business which
point the positive gestural for the BUNI travel. As much as they can add people as much
as they earn profits.
Technology:- in the field of travelers industry technology plan of action plays important role,
option of transportation system which can be modified for the traveler in many ways
Wi-Fi connection, and mainly charging slots water facility and other essential basis
needs
Legal:- it is essential to go through the law and regulation by any organization, without
pursuing the rules, laws company cannot stand in the field area and creates hurdle
(Woodrow,ans et.al2019).
Environment:-
Transport pollution:- the large environmental factor the BUNI travel is facing in medium
like, buses and trains, air planes as these transportation method used probably.
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Tourist negligence:- tourism is the reason for the pollution on local level and now some of
them are aware of this and decline to travel such authority. This is also a component
which decrease the popularity of BUNI travels. environmental factor BUNI travel is
facing in medium like, buses and trains, air planes as these transport method used.
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