This report discusses the key challenges faced by Adnams in their external environment and the significant aspects of their internal business. It also explores strategic options and directions for sustaining future growth.
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Introduction In this short report, discussion is made by focusing on case study Adnams: a living company, which is tradtionally a brewing firm that was established in Southwold, Suffolk, UK and manufatures ales and bottled beers. In this report the key challenges faced by Adnams due to their external environment has been explained along with discussion about significant aspects of their internal business. Also strategic options and direction to sustain future growth has been presented in this report along with suggestion that can be considered by Adnams in future. Q1. The key challenges that are faced by Adnams in the external environment are as mentioned: 1.The beer sector of United Kingdom had been witnessing greater power of bargain from buyers because the prefernce of beer consumers have changed dynamically from earlier days an also more of beer consumers have started to switch from local beers. As such there are ver less consumers in beer market which have posed challenge for Adnams. This decline in consumers have resulted as beer industry has been experincing low switching costs due to which beer consumers find it convenient to switch from beer to other close or distant subsitutes(Khan and Khalique 2014).This rise in bargain power of buyers and already saturated beer markets in UK have limited scope of differentitaion of Adnams beer much from standardised beer products or from subsitute products. 2.Also the suppliers of beer industry in UK had low bargain power and inspite of several beer manufaturers the current suppliers in beer market of UK have been facing challenges. The main cause behind inability to rise prices to extend profits is overall rise in rates resulting from government taxes which has resulted several consumers to swicth to subsitutes(Gupta 2013). As such any further rise in beer rates would further decline the number of buyers and hence would decline profit levels. Also beer products cannnot be differentiated much as such supplier are unable to charge consumers high, which has resulted in low supplier base in beer markets and this situation has created a challenge for Adnams. 3.The beer sector in United Kingdom is encountering intense rise in competitive landscape as exisitng rivals fight for gaining larger share of market in ever decling profitabiity pool and saturated beer market in UK. Also the beer industry is experiencing decline stage in life cycle 2
which has resulted in existing beer manufacturers in UK market do every possible thing to stop any other firm into industry to take away more profit sharing. Thus such situation has created challenge for Adnams in external environment where other dominant beer manufaturrers are almost equla in capacity and existence in market, which has resulted into cut throt competiton and fight to gain more market share. 4.The pattern of beer consumption has also faced huge drop in demand for beer due to external influnce and also due to factors like rise in price of beer, rise in awareness of health among consumers and due to rise in promotion of close and distnat subtitute of beer(Gathungu, Aiko and Machuki 2014).As the demand of beer is price elastic, so rising rate has created drop in demand as beer is still consumed as luxury and not necessity and hence such situation has led Adnam focus beyond their family business and this has opened up challenges due to more external influnce. Q2. Some important aspects of internal business situation of Adnams is their ability to focus on small, narrow niche market as the existing beer markets are already saturated and there is intense rivalry due to presence of multiple manufaturers. Hence, Adnams focus on operational effeciency and innovation has created differentitaion to enhance their competitive edge. Adnams has improved their operational effetiveness by promoting their brand as a culture which is evident from their slogan “Adnams beer from the coast”. This has made their brand stress local provenance, which is one of the significant elements of their internal business environment. Also, to improve their internal buisness effeciency and innovativeness Adnams have focused on niche makets and have included annual Suffolk shows, Norfolk show and other festivals to establish their brands presence amongst locals so as to rise their sales to consumers both with Suffolk and neighbouring local markets(Boons and Lüdeke-Freund 2013).Moroever Adnams have allianced with local sports like Ipswich Town and Newmarket local racecourse to host shows which have helped them increase their internal busienss influnce and capacity by rise in brand awareness and gain of more consumer base. Also Adnams has focused on innovation through differentiation strategy by building a brand name that has created a better entry barrier and they have continued to promote their brand as local to market which has sttringly positioned them against competitors. Also Adnams have incerased their effeciency of operations by utilising internet for marketing where they have connected with local consumers through Twiiter so as to widen reach and connections and tis 3
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effect of utilisation of social platform have built larger awareness of their brand which has improved their number of consumers who purchase their product due to local provenance influence. Further Adnams have increased their capital resources by diversifying into various thematic sectors other than brewary such as hotels, retail stores and distribution centres. These substantial investment in new resources and infrastructure has led to rise in capital resources(Wilden, et al. 2013).Also Adnams focus into retail store has extended their portfolio thus rising sale of products and number of customers including women and from these retail stores Adnams sell branded classic cookwares, spirits, mixers, cordials, bottled water etc. Moreover Adnams made substantial investment in their infrastructure to make it updated and moderinised and these investment in modernizing brewary has made them one of the most ethical and eco-friendly brewaries in UK which has helped to enhance their brand reputation not only amongst locals but has even helped to attract customers from other markets who are more environment conscious. Adnams uses their eco-friendly production for branding themselves and their utilisation of eco-friendly bottles and local sourced ingredient has built a unique positioning and innovative brand which is hard to imitate(Spieth, Schneckenberg and Ricart 2014).Another important aspect of Adnams internal business environment is their focus on low cost production through investment in moden distribution centres which are eco-friendly, efficient and backward integrated. These distrbution centres have permitted Adnams to manufacture beer in market with leading low cost manner and with better quality which has lowered barrel return due to poor beer quality. Also these distribution centres need less infrastructure investment in heating and air-conditioning which has led to saving in energy and electricity bills as well as has lowered production cost and raised profits(Olajire 2012).Further Adnams has invested in Bio energy site filled with brewing waste which is converted into biogas and used in fuel in delivery trucks, and these have further lowered cost due to significant decline in delivery costs, all of which has improved capital resources. Further important aspect of Adnams internal business is their human resources or employees which is yet other evidence of differentiation from rivals, where employees at Adnams feel sense of belonging and pride in real sense that helps in low turnover rates, rise in productivity and low absenteeism level. Q3. The strategic options and directions that can be considered by Adnams in order to sustain their future growth are as follows: Presently Adnams have built their marketing capabilities but due to intense comptition and saturation in beer market in UK, they have to move beyond their family business to open doors to extend to offshore 4
markets which along with opportunities can also bring challenges due to outer influence. So Adnams in order to sustain growth by penetrating into offshore markets, should consider not to set up a separate bewary in internal locations. This is due to the fact that Adnams have already positioned themselves as local brand, so by establishing brewary outside Suffolk or even by setting up a new brewary in offshore market, Adnams would negatively dilute their brand and loose local provenance. So in order to set foot in new international markets, Adnams can think of strategic opportunities in marketing of their brands to new markets of international location through internet platform use which might prove to be beneficial. Alternatively, they can partner with local marekting and distrbution firms in offshore marketstoextendtheirdistributionof productsoutsidelocalmarketswithouttakingtheinto consideration the risk to establish separate brewary in international market and loosing its local brand image(Evans, et al. 2017).Moreover Adnams already utilise diversfication strategy through protfolio in hotels, retail stores and distrbution as well uses cost leadership thorugh low cost strategy and differentiation by tageting niche markets, so all these three approaches include certain risk particulary in long term in context to financial sustainability as well as risk of loosing parent control. Nonetheless, by considering alignment control in supply network, manufacture network and delivery networks, Adnams can build sustainable growth in future by creating mature market with sucessful application, substantial investments so as to promote their brand strongly particlularly in context to beer that cannnot be imitated so as to strategically position and dominate hold in contemporary markets. Hence, though diversification approach of Adnams has been successful, but they need to remain cautious in their strategic choices and directions so as to consider sustained future growth without risks. Q4. Over the next ten years it is recommended that Adnams can focus to develop the following: Adnams can incentivise their supply networks and customers to go green in future to focus on promoting sustainability by undertaking three significant steps i.e. encouraging change, rewarding actions and exemplifying outcomes. Adnams can concentrate to facilitate their best practices by highlighing potential win-win approach so as to change suppliers and consumers perspectives and behaviour towards sustainable consumption. This will build Adnams image uniquely in market in situation where it is threatened to sustain due to drop in pubs and wet-let alcohol consumption as well as due to risk from multinational acquisitions along with extension of craft micro-brewers which has led Adnams into a challenging and threatening condition. So in busines situation which is facing rise in commodity rate and impact on supply chain due to environment issue, it will be beneficial for Adnams 5
to focus on promoting green stewardship at the heart of their business operations to present a unique image. Adnams can position their supply networks so as to offer more focus on best practices towards environment to lower competition and build a unqui green corporate image that will help to promote a sustainable future(Björklund, Martinsen and Abrahamsson 2012). Fig: Emission report of Adnams (2018) Source: Adnams Annual report Adnams can partner with existing structure and regional brewers and this collaboration will prove beneficial as by working within current structures, additional expenses and working hours can be kept low. Also it will facilitate reciprocity across regional brewers due to colloboration and will promote cost savings through BrewFit networks while having restricted influence on business competitive position because regional brewers would be able to compete on taste, brand and alterations in customer patterns. 6
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Approach to attain Green Stewardship at Adnams Source: Self Moreover Adnams will be able to utilise this go green environment leadership approach to encourage other regional brewers to promote best practices and share a vision which will help to cover and extend support towards supply chain concerns by facilitating improvement in environmental governance benefits. Also Adnams can reward environmental initiatives through sharing of best approaches, employee led workshops to promote more capital intesnive schemes that will reward not only financially but also will help to share knowledge, mutual cooperation towards similar environmental concerns(Beckmann, Hielscher and Pies 2014).Moreover larger participation can be promoted with best practice outcomes for internal and external stakeholders which will enlarge green brand reputation as well as will offer opportunities in new markets by spreading of environmental best practices. Conclusion Thus it can be concluded that though Adnams faces some challenges due to external environment factors like intesne competition and changes in customer preference but these can be overcome by 7
focusing on innovation through differentiation and by building uniquness in capabilities, capital resources and people resources so that competitiveness can be enlarged within the industry to sustain future growth and cut throat rivalry. Also by building a unique green corporate image Adnams can leverage environmental sustainability benefits which will help them position their brand reputation with a difference to create a stong impact on consumer which will help to enhance sales as well as develop their business in future. References Beckmann, M., Hielscher, S., and Pies, I. (2014). Commitment strategies for sustainability: how businessfirmscantransformtrade‐offsintowin–winoutcomes.BusinessStrategyandthe Environment, [Online]23(1), 18-37.Availablehttps://doi.org/10.1002/bse.1758Accessed on 8/6/2019 Björklund, M., Martinsen, U., and Abrahamsson, M. (2012). Performance measurements in the greening of supply chains.Supply Chain Management: An International Journal,[Online]17(1), 29- 39.Availablehttps://doi.org/10.1108/13598541211212186Accessed on 8/6/2019 Boons, F., and Lüdeke-Freund, F. (2013). Business models for sustainable innovation: state-of-the-art and steps towards a research agenda.Journal of Cleaner production,45, [Online]9-19.Available https://doi.org/10.1016/j.jclepro.2012.07.007Accessed on 8/6/2019 Evans, S., Vladimirova, D., Holgado, M., Van Fossen, K., Yang, M., Silva, E. A., and Barlow, C. Y. (2017). Business model innovation for sustainability: Towards a unified perspective for creation of sustainablebusinessmodels.BusinessStrategyandtheEnvironment,[Online]26(5),597-608. Availablehttps://doi.org/10.1002/bse.1939Accessed on 8/6/2019 Gathungu, J. M., Aiko, D. M., and Machuki, V. N. (2014). Entrepreneurial orientation, networking, external environment, and firm performance: A critical literature review.European Scientific Journal, ESJ,[Online]10(7).AvailableDOI:http://dx.doi.org/10.19044/esj.2014.v10n7p%25pAccessed on 8/6/2019 Gupta,A.(2013).Environment&PESTanalysis:anapproachtotheexternalbusiness environment.InternationalJournalofModernSocialSciences,[Online]2(1),34-43.Available 8
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