Impact of Organizational Structure and Culture on Employee Performance in UK Retail Sector: A Study on Morrison's
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This research project aims to assess the impact of organizational structure and culture on employee performance within the UK retail sector, with a focus on Morrison's. The study will include a literature review, research methodology, data analysis, and recommendations for improving organizational culture and structure.
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Unit 11 Research Project
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TITILE-Toassesstheimpactoforganizationalstructureand cultureon employee performance within UK retail sector: A study on Morrison's
TABLE OF CONTENTS Unit 11 Research Project.................................................................................................................1 TITILE- To assess the impact of organizational structure and culture on employee performance within UK retail sector: A study on Morrison's...............................................................................2 INTRODUCTION...........................................................................................................................4 Background of the study..............................................................................................................4 Aim..............................................................................................................................................4 Objectives....................................................................................................................................4 Research questions.......................................................................................................................4 Rationale......................................................................................................................................5 LITERATURE REVIEW................................................................................................................5 Theme 1- Concept of organizational structure and culture.........................................................5 Theme 2- Different strategies that are used in developing organizational culture and structure6 Theme 3- Influence of organizational culture and structure strategies on the employee performance.................................................................................................................................7 RESEARCH METHODOLOGY....................................................................................................8 DATA ANALYSIS AND INTERPRETATION...........................................................................10 RESEARCH OUTCOMES...........................................................................................................18 REFLECTION&RECOMMENDATIONFORALTERNATIVERESEARCH METHODOLOHY........................................................................................................................19 CONCLUSION..............................................................................................................................19 RECOMMENDATION.................................................................................................................20 REFERENCES..............................................................................................................................21 APPENDIX....................................................................................................................................22 Questionnaire.............................................................................................................................22 Research proposal form.............................................................................................................24
INTRODUCTION Background of the study Employee performance has been determined as the concept in which the measurement in regards to the performance of employees is being done. This has been determined as one of the vital element as performance of employees plays vital role in assuring success to the business. Theperformancelevelofemployeesdecidesthesucceedingrateoforganizationifthe performance of employees show ineffectiveness then, it directly impacts the performance level of employees. Therefore, it is important to take certain actions that leads to enhance the performance level of employees (Soomro and Shah, 2019).The research project is based on the identifying the impact of the organizational culture and structure on the employee’s performance in Morrison. Also, the research project will highlight the rationale for conducting the research over selected topic. Furthermore, effective literature review will be performed, appropriate research methodologies will be highlighted and gathered data will be analysed in order to generate effective outcomes. Moreover, recommendations will be made in context of study area. Aim To identify impact of organisational culture and structure on employee performance in Morrison's. Objectives To understand the concept of organisational structure and culture To identify the strategies that are used in developing organisational culture and structure with respect to Morrison's To assess the impact of strategies on the employee performance To recommend strategies to Morrison for improving the organisational culture and structure. Research questions 1.What is the concept oforganisational structure and culture? 2.What are the differentstrategies that are used in developing organisational culture and structure?
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3.What are the impacts ofstrategies on the employee performance? 4.Whataresomerecommendationfortheimprovementoforganizationalcultureand structure? Rationale The major reason that is aligned with conducting the current research is related to analysing the changes that comes in the organizational culture and structure which leads to impact the performance level of the employees. Also, the selected topic is highly appropriate for forming the strategies that are related to the organizational culture and structure that helps in impacting employee’s performance on positive note (Meng and Berger, 2019).The productivity of an organization is based on the productivity of the employee’s work. Therefore, it is highly important that, focus must be assured over employee’s performance. Thus, the current research is aligned with focusing over this crucial attribute within analysing the influence of organizational culture and structure over employee performance. LITERATURE REVIEW Theme 1- Concept of organizational structure and culture In accordance with theHazem and Zehou, (2019), organizational structure is defined as how activities which are task allocation, coordination and supervision are directed towards achievement of organizational aims. The standard operating procedures and processes are being analysed and are addressed within the structure of how effectively the processes and procedures within the organization are being followed. The organization structure helps in improving and considering the decision-making processes which helps in analysing what are the important aspects which are to be considered within the growth and development of the organization. Organizational structure helps in improving employee performance at large scale. This benefits the aspects as to how effectively and in appropriate manner the organization is able to evaluate performance of the employees within the concerns which are related to growth and development overall. It is important to analyse and identify the positive aspects which are related to organizational success in effective and appropriate manner. As stated byJoseph and Gaba, (2020), Organizational culture refers to the ways and behaviouralpatterninwhichanorganizationbehaves.Organizationalcultureguidesthe
behavioural pattern of the employees in organization. The culture which is being adopted in the business creates the extent of positivity and negativity over the employees. As employees works in that particular environment which is guided by the organizational culture. Therefore, it leads to create the effective impact over thinking and behavioural pattern of the employees. Effective organizational culture supports the high morals and values in company that creates higher level of satisfaction for employees. Also, the proper way of behaviour has been guided to employees with the help of adopted organizational culture pattern.Joseph and Gaba, (2020), Elucidates that, organizational culture enable organization to share the mutual belief, values and trust among employees that enhances the mutual relationship among the employees. Theme 2- Differentstrategies that are used in developing organizational culture andstructure As stated byMeng and Berger, (2019), There are some major strategies which are used in developingorganizationalculturearementionedas—creatingeffectivecommunication, promoting equality, focusing on employees mental health, demonstrating respect, motivating the employees etc. These are some strategies which are used in developing organizational culture so that there is maintenance of positive culture within the organization. It is very important that the organizational culture should seek growth and development so that the employees within organizationareconsideringandareevaluatingtheircontributiontowardseffectively implementing the procedures and following all rules within the organization. Analysing the values and beliefs of organization the culture is being analysed and is depicted for creating value of organization. The strategies are framed to address the aspects which are in consideration as to how effectively the organizational culture strategies should be adopted and at large scale. According toGroysberg and et.al., (2018), There are also some major strategies which areregardingorganizationalstructureandthesearementionedasfollows—balancing responsibilities and authority, filling the employee data effectively and in significant manner, practising performance management of employees, reviewing organizational structure annually. With the help of these strategies the organizational structure will be managed and will incur effective employees within the system at large scale. These strategies which are mentioned in organizational structure helps to address the concerns and aspects which is leading to positivity and growth of the organization at large scale in significant manner. It also helps in stabilizing the aspects which helps in seeking growth and development at large scale. These strategies also
helps in knowing that how effectively the decision-making process and other procedures are also implemented and undertaken. This helps in initiating and addressing to concerns which are applicable to ensure the growth and development aspects at large scale. Theme3-Influenceoforganizationalcultureandstructurestrategiesontheemployee performance As perGroysberg and et.al., (2018), there has been significant influence of organizational culture on employee performanceas positive aspect which helps in addressing and concerning the growth of employees performance at large scale. Employees work harder to achieve goals and objectives of organization and this helps in indicating the aspects that are concerned for the needs to be addressed within the organization at large scale. There has been major impact or influenceoforganizationalculturestrategiesontheemployeeperformanceastheyfeel motivated and are engaged in performing better towards the aspects of improving and analysing the basis as to how effectively the organization is concerned about the aspects which are being developed for the perspective of growth of employees. The strategies have improved and improvised the employee performance scales and have made them concerned about their performance at large scale. As denoted byAl-Musadieq and et.al., (2018), There is also significant influence of organizational structure strategies on employee performance as there are new procedures and rules which are framed for analysing the competency of the organization and this has impacted theemployees'performancewhichconcernstheirskillsandcompetency.Therolesand responsibilities of employees have been analysed within the organization which is helping it to achieve the gaols and objectives at large scale. Different practices which have been framed for the employee benefit within organization have also influenced them positively as they are practising it. This has made various changes in the employees' performance, and they are moving towards positively contributing to the organization at large scale. The strategies which have been framed have helped in addressing the concerns regarding positive work culture at large scale. Therefore, the employees are influenced positively and at large scale while working within the organization significantly.
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RESEARCH METHODOLOGY Research Type —Research type is defined as the process by which the whole research is being conducted in appropriate manner. There are two types of research which are — Qualitative and Quantitative Research. Qualitative Research is defined as the data which is obtained from the researcher from first-hand observations. Quantitative research is the research which means collecting the data in quantifiable manner (Haven and Van Grootel, 2019).The researcher has used qualitative research which has helped in collecting the data and information to understand different opinions and views which are collected in effective manner. Qualitative research helps in providing insights of the specific industry type. This process is open-ended process which has helped the researcher in creating value for the research at large scale. This is how the qualitative research has been taken. Research Approach —Research approach is defined as the plans and procedures which helps in spanning the steps from broad assumptions to detailed methods used in data collection, data analysis and interpretation. There are two types of research approaches which are mentioned as — Inductive and Deductive approach. Inductive approach is defined as the pattern from observation and explanation from the development of the information which has been undertaken at large scale. Deductive approach is defined as developing the hypothesis which is based on existing theory and then designing a research strategy in appropriate manner. The researcher has followed inductive approach which has helped in allowing flexibility, attending context and supporting the new generation theory which has been implemented at large scale. With the help of inductive approach, the research will be carried out effectively. Research Philosophy —Research philosophy is defined as the belief about the data which is gathered, analysed and used for the information at large scale. There are two types of research philosophiesandthesearedescribedas—InterpretivismandPositivismPhilosophy. Interpretivism philosophy is defined as the social world can be influenced by individuals and can be denoted in subjective manner. Positivism is defined as the factual knowledge can be gathered appropriatelyandinsignificantmanner(Hürlimann,2019).Theresearcherhasused Interpretivism philosophy which helps in understanding that information is true and is valid for the research to be conducted in appropriate manner. With the individual matter, the research has been made appropriately and has gathered all significant information at large scale. There are aspects which helps in understanding the research to take place appropriately.
Data Collection —Data collection is the process of gathering and collecting information with the help of targeted variables in appropriate manner. There are two types of data collection methods and these are — Primary and Secondary Data Collection Methods. Primary data is generated by the researcher for understanding and solving the research problem. Secondary data is the data which has been previously gathered and can be considered within the research. The researcher has used both primary and secondary data in which the primary data has been collected in the form of questionnaires and secondary data has been collected from the books and journals. This is how the research has been prepared in appropriate manner with all the information and data being gathered in significant manner possible. Sampling —Sampling is defined as the tool for statistical analysis in which number of observations are taken from the predetermined form of observation (Berndt, 2020).There are two types of sampling which is — Random and Non — random Sampling. Random sampling is defined as the sample which has equal probability of being chosen. Non- random sampling is defined as the method of selecting units which are from the population and are taken in the form ofsubjectivemanner.Theresearcherhasusedrandomsamplingmethodwhichhas20 correspondents. The samples which are taken helps in providing new information from the correspondents in appropriate manner at large scale. There are concerns which are related to how effectively the research has been undertaken and is done in appropriate manner by the researcher. Data Analysis —Data analysis is defined as the process of inspecting and modelling the data for gathering useful information and conclusion which has been framed at large scale in appropriate manner. There are two types of data analysis methods and these are — Thematic Perception Test Technique and SPSS. Thematic analysis is the basis of formation of themes which helps in conducting the research in significant manner. SPSS is the tool through which the research is being conducted at large scale. The researcher has used thematic analysis which has helped in framing the information in appropriate manner with the help of themes. This is the more accessible form of analysis which helps in understanding about how the themes are framed and interpretation is being done. Research Onion —Research onion is defined as the different stages which the researcher must pass for analysing and interpreting the information about the action research, experimental research, interviews, literature review, surveys etc (Melnikovas, 2018).This helps in indicating that the research is conducted in appropriate and effective manner at large scale. There are
different components which are included within the research and this helps in understanding the concerns regrading how the research is conducted appropriately and in significant manner. The components which are included within the research are — techniques and procedures, strategies, approaches etc. There are also some major details which are included within the research onion which are depicted through the diagram which is - DATA ANALYSIS AND INTERPRETATION Theme-1 Q.1Areyouawareabouttheconceptof organizationalcultureandorganizational structure? Frequency Yes15 No2 I don’t know.3 Total20
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Interpretation-In order to know conduct the survey it was highly important to know whether the participants were aware about the concept of organizational culture and structure or not. When it has been asked to participants whether they are aware or not then, it has been found that out of total number of employees who was 20. 15 said yes, 2 said no and remaining said I don’t know. Thus, on the basis of the available information it can be said that majority of the participants was aware about the concept of organizational culture and structure as the major reason behind this was that in their organization the concept has been adopted in effective manner which leads to create the awareness in this context. Theme-2 Q.2 Which type of organizational culture has bene adopted in your organization? Frequency Adhocracy3 Clan4 Hierarchical13 Total20
Interpretation-On the basis of above graphical representation it can be said that Hierarchical organizational structure has been adopted by the organization., out of total employees 3said adhocracy, 4 said clan and 13 said hierarchical. Thus, the majority of the participants have said that hierarchical organizational culture has been adopted in their organization. This can be depicted, systematic partition of the power in being done in the organization which defines clarity in the roles and responsibilities and assures favourable working environment in the company. Thus, on the basis of the participant responses, it has been analysed that employees in the organization are well aware about their roles and responsibilities and working in effective environment that is creating effective working procedure for them. Theme-3 Q.3. How is your organization structured?Frequency Highly hierarchical structure17 Moderately hierarchical structure2 I don’t know.1 Total20
Interpretation-Whenithasbeenaskedtothecandidatesthatinwhichmannertheir organization is structured then it has been known that Highly hierarchical structure is being adopted. The options that were given to participants was, Highly and moderately hierarchical and those participants who was not aware about this said “I don’t know”. 17 participants said highly hierarchical structure, 2 said moderately and remaining one was not aware. Thus, on the basis of the gathered data it can be said that, organization have adopted highly hierarchical structure in which the duties to the employees have been specified in well-defined manner. Thus, with the help of this organization have effectively maintained their working criteria within establishing the clarity in duties that leads to create the efficient working environment. Theme-4 Q.4. Do you think the adopted organizational culture is effective enough in motivating the employees? Frequency Yes14 No4 I don’t know.2 Total20
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Interpretation-When it has been asked to respondents that whether they think the adopted organizational culture is effectively motivating the employees as it is the base of organizational culture, this leads to guide and motivate the employees. Out of 20 participants, 14said yes, 4 said no and remaining said they don’t know. Thus, on the basis of the majority of the respondents it can be said that the adopted organizational culture is effectively motivating the employees in the organizationandcreatingpositiveeffectovertheirworking.Thus,itcanbesaidthat organizationhasadoptedtheeffectiveorganizationalculturepatternthatisenablingthe employees to get motivate and proper guidance have been allocated to employees which is impacting them in positive manner. Theme-5 Q5.Inyourorganizationadopted organizational structure leads to- Frequency Increasing productivity in work5 Systematic working procedure5 Agree with both the options10 Total20
Interpretation-In regards to know the opinion of the employees it has been asked to them that what they think about the adopted organizational structure in the organization. Out of 20 employees, 5 said increasing productivity in work, other 5 said that it leads to create systematic working procedure and remaining 10 was agree with both the options. Thus, on the basis of the majority it has been witnessed that, adopted organizational structure in the organization in enhancingtheproductivitywithincreatingthesystematicworkingprocedure.Thus, organizationalstructureplayscrucialroleinenhancingtheworkingprocedureinthe organization that leads to create the productivity. Also, it supports the development of the employees within impacting their working procedure on positive note. Theme-6 Q.6.Whatisthemajorbenefitof organizational culture and structure? Frequency Enhances employees performance8 Creates collaborative framework10 I don’t know.2 Total20
Interpretation-From the survey it has been reviewed that, the major benefit of organizational culture and structure is that, it creates collaborative framework in the organization. Out of total number of employees that was 20, 8 said it organization culture and structure enhance employee performance, 10 said create collaborative framework and remaining said they don’t know. Thus, the results are clearly stating that organizational culture and structure leads to create the collaborative framework in which all employees work in collaborative environment that further helps in creating effective interaction with them. Thus, organizational culture and structure leads to create the collaborative environment in company that supports the bonding among employees and influence them to perform in effective manner. Theme-7 Q.7. In your opinion who is accountable for maintainingtheorganizationalcultureand structure concept in organization. Frequency Leaders9 Employees8 I don’t know.3 Total20
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Interpretation-From the above graphical representation it can be said that leaders and employees both are accountable for managing organizational culture and structure in the organization. Out of 20 candidates, 9 said leaders and 8 said employees and other 3 said they don’t know. Thus, it can be said that it is the duty of both leaders and employees that manage the adoptedorganizationalcultureand structureinthe organization.Leadersmust guidethe employeesineffectivemannerandemployeesmustfollowtheguidelinesandtwo-way communication must be promoted. Thus, in this manner, both the leaders and employees are accountable for managing the concept of organizational culture and structure in the organization. Theme-8 Q.8 Does organizational culture and structure have enabled you to create effective interaction with the employees? Frequency Agree13 Disagree3 I don’t know.5 Total20
Interpretation-In regards to know the impact of the organizational culture and structure it has been asked to employees that organizational culture have enable them to create the effective interaction with the employees. Then, it has been found out that, from the total number of participants that was 20, 13 was agree over this, 3 was disagree and remaining five said “I don’t know”. Thus, it can be depicted that, organizational culture and structure leads to create the favourable working environment that enables employees to create effective interaction with each other. As a result, this leads to create the effective working environment as well. Thus, on the basis of the analysation it can be said that employees are effectively creating interaction with each other with help of implemented organizational culture and stricture. RESEARCH OUTCOMES The major findings of the research have stated that, organizational culture and structure playscrucialroleinenhancingtheemployee’sperformanceintheorganization.The organizational culture enables in guiding the appropriate way in which employees must behave in the organization. Thus, it helps in assuring the effective behavioural pattern in the employees that enhances the interaction among the employees (Schmiedel, Müller and Vom Brocke, 2019). Organizational structure leads to create the clear working structure that enhances the working capability of the employees. Thus, the major aim of the research was to identifying the impacts of organizational culture ad structure over employee’s performance and with the help of the research the aim has been achieved. The findings that has been gathered from analysing the data is clearly stating that organizational culture and structures is concerned with the numerous strategies that leads to create the effective
working environment in organization which further leads to motivate employees from all aspects. Also, the selected organization has adopted the hierarchical organization culture in which the role sand duties are specified in clear manner to the employees (Paais and Pattiruhu, 2020).Furthermore, organization is structured with the highly hierarchical structure which states that effective working procedure is being maintained in the organization that is impacting the performance of employees on positive note. REFLECTION&RECOMMENDATIONFORALTERNATIVE RESEARCH METHODOLOHY During this research project I have learned numerous things that have enabled me to perform the research in effective manner. In this research project I have adopted the qualitative type of research which has enabled me to perform theoretical analysis. In my further project I will use quantitative research type as this leads to gather the numerical data and the analysation will be done. The quantitative research is effective as it shows the actual extent of the numbers that are involved in the favour of research topic (Coy, 2019).As I will use quantitative method then my approachwillbedeductiveandphilosophywillbepositivismasthesearebeneficialI quantitative research. In this research I have used questionnaire format and survey has been conducted which has provided the effective outcomes. Next time I will used interview format as this will be beneficial for detailed thematic analysation and provides me opportunities in terms of understanding the detailed opinion of participants in detailed manner (DeJonckheere and Vaughn, 2019). CONCLUSION Thus, it is concluded from the above research that the aim of the research has been achieved by preparing the research in appropriate manner by analysing and understanding the research objectives. Further, rationale was also framed which helped in providing the details of the research. Moreover, literature review was also being framed under different themes which helped in explaining the concept of organizational structure and organizational culture. Moreover, research methodology was being conducted within the research which helped in elaborating the concerns which are related to analyse the data and interpretation at large scale. Along with this,
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data analysis and interpretation has also been designed for the research being conducted at large scale. Furthermore, research outcomes, reflection and recommendation for alternative research methodology has been analysed and discussed for the research to be conducted in appropriate manner. Recommendations have also been analysed and evaluated so as to improve the aspects of how effectively the research has been framed and analysed. RECOMMENDATION There are certain recommendations which should be analysed while conducting the research in appropriate manner and mentioning all details and information which are required within the research. These recommendations are described as follows - The organizational structure and culture should be framed appropriately such that there are aspects which helps in promoting culture and structure of organization and seeks success (Wang, He and Chua, 2020). Proper following of processes and procedures should be done by the employees within the organization so that the company is able to frame and analyse the concerns regarding the growth and development which should be done appropriately. The decision-making processes of the organization should be framed and analysed by the senior level managers so that the employees are also well aware to take part in the process of decision-making (Saini and Jawahar, 2021). Various strategies should be implemented so that there are aspects of how to seek major work processes within organization in significant manner.
REFERENCES Books and Journals Al-Musadieq, M. and et.al., 2018. The mediating effect of work motivation on the influence of job design and organizational culture against HR performance.Journal of Management Development Berndt, A.E., 2020. Sampling methods.Journal of Human Lactation. 36(2). pp.224-226. Coy, M.J., 2019. Research methodologies: Increasing understanding of the world.International Journal of Scientific and Research Publications.9(1). pp.71-77. DeJonckheere, M. and Vaughn, L.M., 2019. Semistructured interviewing in primary care research: a balance of relationship and rigour.Family medicine and community health. .7(2). Groysberg, B. and et.al., 2018. The leader’s guide to corporate culture.Harvard business review. 96(1). pp.44-52. Haven, T. and Van Grootel, D.L., 2019. Preregistering qualitative research.Accountability in research. 26(3). pp.229-244. Hazem, S.M. and Zehou, S., 2019, August. Organizational culture and innovation: A literature review. In2019 3rd International Conference on Education, Culture and Social Development (ICECSD 2019)(pp. 465-472). Atlantis Press. Hürlimann, C., 2019. Research Philosophy and Ethics. InValuation of Renewable Energy Investments(pp. 111-126). Springer Gabler, Wiesbaden. Joseph, J. and Gaba, V., 2020. Organizational structure, information processing, and decision- making: A retrospective and road map for research.Academy of Management Annals. 14(1). pp.267-302. Melnikovas, A., 2018. Towards an explicit research methodology: Adapting research onion model for futures studies.Journal of Futures Studies. 23(2). pp.29-44. Meng, J. and Berger, B.K., 2019. The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust.Public Relations Review.45(1). pp.64-75. Meng, J. and Berger, B.K., 2019. The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust.Public Relations Review. 45(1). pp.64-75.
Paais, M. and Pattiruhu, J.R., 2020. Effect of motivation, leadership, and organizational culture on satisfaction and employee performance.The Journal of Asian Finance, Economics and Business.7(8). pp.577-588. Saini, G.K. and Jawahar, I.M., 2021. Do employment experience and attractiveness rankings matter in employee recommendation? A firm-level analysis of employers.Management and Labour Studies. 46(2). pp.175-191. Schmiedel, T., Müller, O. and Vom Brocke, J., 2019. Topic modeling as a strategy of inquiry in organizational research: A tutorial with an application example on organizational culture.Organizational Research Methods.22(4). pp.941-968. Soomro, B.A. and Shah, N., 2019. Determining the impact of entrepreneurial orientation and organizational culture on job satisfaction, organizational commitment, and employee’s performance.South Asian Journal of Business Studies. Wang, X., He, X. and Chua, T.S., 2020, January. Learning and reasoning on graph for recommendation. InProceedings of the 13th international conference on web search and data mining(pp. 890-893). APPENDIX Questionnaire Q.1 Are you aware about the concept of organizational culture and organizational structure? Yes
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No I Don’t know Q.2 Which type of organizational culture has bene adopted in your organization? Adhocracy Clan Hierarchical Q.3. How is your organization structured? Highly hierarchical structure Moderately hierarchical structure I don’t know Q.4. Do you think the adopted organizational culture is effective enough in motivating the employees? Yes No I Don’t know Q5. In your organization adopted organizational structure leads to- Increasing productivity in work Systematic working procedure Agree with both the options Q.6. What is the major benefit of organizational culture and structure? Enhances employees performance Creates collaborative framework I don’t know Q.7. In your opinion who is accountable for maintaining the organizational culture and structure concept in organization.
Leaders Employees I don’t know Q.8 Does organizational culture and structure have enabled you to create effective interaction with the employees? Agree Disagree I don’t know Research proposal form UNIT11:Researchproject Research Proposal Form Tutor Unit No11 Proposed TitleREASERCH PROJECT Section One: Title, objective, responsibilities
Title or working title of the research project (in the form of a question, objective or hypothesis) To assess the impact of organizational structure and culture on employee performance within UK retail sector: A study on Morrison's Background Employee performance refers to how the workers behave in the workplace and well they perform certain duties that are been assigned to them. Also, the project is based on Morrison that supermarket selling varieties of the located in UK. Moreover, proposal will identify various strategies used in developing organisation structure and will analyse the impact of such strategies on Morrison in the future. Research objectives (e.g. what is the question you want to answer? What do you want to learn how to do? What do you want to find out?): Aim:To identify impact of organisational culture and structure on employee performance in Morrison's Objectives To understand the concept of organisational structure and culture To identify the strategies that are used in developing organisational culture and structurewith respect to Morrison's To assess the impact of strategies on the employee performance To recommend strategies to Morrison for improving the organisational culture and structure. Research questions 1.What is the concept oforganisational structure and culture? 2.What are the differentstrategies that are used in developing organisational culture and structure? 3.What are the impacts ofstrategies on the employee performance?
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4.What are some of the recommendation for the improvement oforganisational culture and structure? Section Two: Reasons for choosing this research project Reasons for choosing the project (e.g. links to other subjects you are studying, personal interest, future plans, knowledge/skills you want to improve, why the topic is important): The main reason for the conduct of this study is closely analyse the changing organisation culture and structure and its impact on the employee performance while carrying out various routine task. Moreover, this topic is significant as identifying various strategies would allow Morrison to increase employee performance and productivity in the future. Significance: The developed project would be proved helpful for other scholars that are going to conduct the future researches on same topic. Also, it would help Morrison to develop better strategies for improving organisation culture.Further, this research might be used by other retail companies that wishes to grow in the future.
Section Three: Literature sources searched Use of key literature sources to support your research question, objective or hypothesis: According toKrupskyi and Kuzmytska, (2020)organisation structure refers to the rules, norms and policies that are formed by the company to achieve certain future objectives. Also, the structures are made according to theroles and responsibilities that need to be assigned to each individual employee. Furthermore,Abdi and et.al., (2018)identified that organisational culture refers to way to behave in the organisationthrough having shared values and beliefs so that positive working environment might be created. However,Farrell, (2018)argued that if the organisation structure and culture is not good that it might lead to toomuchcompetitionwithintheemployeesandwouldalsoleadtopoorworking environment. Further,Gebril Taha and Espino-Rodríguez (2020)stated that there would be lack of empathy and communication between employees that would only lead to wastage of resources.Also, organisation culture plays very important role in building the strong team for the future so that certain challengesmight be overcome in the positive manner. Furthermore,throughproperorganisationsstructurethefirmwouldbeabletowork smoothlythroughclearlyspecifyingtherolesandresponsibilitiesofeachindividual employee and allowing them to work together in well-defined manner. Moreover,Piwowar-Sulej (2020)stated that there are various strategies that might be used by the firm so that employee performance might be improved to achieve certain organisational objectives. Also... analysed that some of the best strategies that might be sued includepromotingequalityatworkplace,motivatingtheemployeesthroughvarious
programs,creatingeffectivecommunicationandmuchmore.Onthecontrary Akpamah ,Ivan-Sarfo and Matkó (2021)argued thatorganisational culture comprises of various element and hence the best of the strategies might be identified only through proper workplace research andoverall organisational objectives. Also, if the strategies are applied in the right manner than the organisation would be able to make people work together in coordinated manner and build system that would attract more individuals from outside so that greater growth and success is derived in the best of manner. Also,Tsalits and Kismono (2019)stated that through adopting various strategies relating to organisation culture and strategy firm would be able to increase the employee performance and productivity to greater extent. Moreover, these strategies would provide properdirectionandthehelpsinbuildingthecultureofsharedvaluesandbeliefs. Furthermore, these strategies would enhance the effectiveness and efficiency of various employees that are working at different levels within the workplace. However,Firestone (2020)argued that if the organisational culture is not appropriate while using any of the strategies than there are chances that there would be greater loss to the firm in terms of revenues. Also, use of the improper strategy would increase the employee turnover rate and create lack of flexibility within the workplace. Section Four: Activities and timescales Activities to be carried out during the research project (e.g. research, development and analysis of ideas, writing, data collection, numerical analysis, tutor meetings, production of final outcome, evaluation, writing the report):
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Activities123456789101112 Selectionof Research topic Setting of aim and objectives Identifying the literature reviewof various authors Specifying the research methodology Collecting the data Analysing the data collected Interpretation of the data Submission of the project Feedback
Gantt Chart Section Five: Research approach and methodologies What type of research approach and methodologies are you likely to use and why? What your areas of research will cover: ElementsDescriptions Research typeIn order to complete the research qualitative research would betaken because it would help in understandingdifferent views and opinions that will further help in developing certain theories andconcepts for the future (Edwards and Holland, 2020) Research approachForunderstandingtheimpactof organisationcultureandstructureon performanceofemployeesinterpretivism research would betaken asit willassure thatstudiesconductedarevalidand trustworthy Research philosophyFor this research inductive approach would be chosen as it would help infinding the summary from all the raw data that has been collected.Also,itwouldbeusefulin
developingtentative hypothesisthrough observations and measures. Data collectionUnderthisprojectbothprimaryand secondary data would be used (Pathiranage, 2019). Also, primary data would be collected intheformofquestionnairesandthe secondary data would becollected through books and journals. SamplingOn the basis of the random sampling 20 correspondentshadbeenselectedfor completionofthisproject.Also,these samples have been chosen as it would help in meeting the objective ofthis research project as it would be conducted onvarious organisationalemployeesworkingat different levels. Data analysisThisprojectwouldconductthematic analysisthroughvariousgraphical presentationandthemessothatboth theoretical and personal knowledge might be applied inthe research (Clarke and Braun, 2018).
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Comments and agreement from tutor Comments (optional): I confirm that the project is not work which has been or will be submitted for another qualification and is appropriate. Agreed: ________________ (name)_______________ Date ______________ Comments and agreement form project proposal checker( IV sampling) Comments (Optional): I confirm that the project is appropriate. Agreed /Disagree:(Name of the IV)Date
ANNEXURE “B”: Research Ethics approval form All students conducting research activity that involves human participants or the use of data collected form human participants are required to gain ethical approval before commencing their research. Please answer all relevant questions and note that your form may be returned if incomplete. For further support and guidance please see your respective Unit Tutor: Before completing this form, we advise that you discuss your proposed research fully with your unit tutor. Please complete this form in good time before your research project is due to commence. Section 1: Basic details: Project title: Toassesstheimpactoforganizationalstructureandcultureonemployee performance within UK retail sector: A study on Morrison's Student name: Student ID number: Programme: College Name: Intended research start date: Intended research end date:
Section 2 Project summary Please select all research methods that you plan to use as a part of your project: InterviewsYesNo QuestionnairesYesNo ObservationsYesNo Use of personal recordsYesNo Data AnalysisYesNo Action ResearchYesNo Focus GroupsYesNo Others (Please specify) : Section 3: Participants Please answer the following questions, giving full details where necessary. Will your research involve human participants? Who are the participants? Tick all that apply: Ages 12-16:Young people aged: 17-18Adults: How will participants be recruited (identified an approached)? With help of email Describe the processes you will use to inform participants about what you are doing: With help of mail participant will be informed How will you obtain consent from participants? Will this be written? How will it be made clear to participants that they may withdraw consent to participate at any time? In written format Studies involving questionnaires: will participants be given the option of omitting questions that do not wish to answer? YesNo
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If no please explain why below and ensure that you cover any ethical issues arising from this Studies involving observation: Confirm whether participants will be asked for their informed consent to be observed. YesNo Will you debrief participants at the end of their participation (i.e give them a brief explanation of the study)? YesNo Will participants be given information about the findings of your study?(This could be a brief summary of your findings in general) YesNo Section 4: Data Storage and Security Confirm that all personal data will be stored and processed in compliance with the Data Protection Act (1998) YesNo Who will have access to the data and personal information? All the people related to the study will have access During the research: Where will the data be stored? In pen drive and laptop
Will mobile devices such as USB storage and laptops be used YesNo If Yes, please provide further details: After the research: Where will the data be stored? How long will the data and records be kept for and in what format? After 2 months of research Will data be kept for use by other researchers? YesNo Section 5: Ethical Issues Are there any particular features of your proposed work, which may raise ethical concerns? If so, please outline how you will deal with these: It is important that you demonstrate your awareness of potential risks that may arise because of your research. Please consider/address all issues that may apply. Ethical concerns may include, but are not limited to the following: 5.Informed consent. 6.Potentially vulnerable participants. 7.Sensitive topics 8.Risk to participants and /or researchers 9.Confidentiality/anonymity 10.Disclosures/ limits to confidentiality 11.Data storage and security, both during and after the research (including transfer, sharing, encryption, protection). 12.Reporting 13.Dissemination and use of your findings. Section 6: Declaration I have read, understood and will abide by the institution’s Research and Ethics Policy:Yes No I have discussed the ethical issues relating to my research with my Unit Tutor: Yes No I confirm that to the best of my knowledge:
The above information is correct, and this is a full description of the ethical issues that may arise in the course of my research Name:Date: Please submit your completed form to your supervisor and also attach to the Research Proposal when submitting to Turnitin. REFERENCES Books and Journals Abdi, K. and et.al., 2018. The effect of knowledge management, organizational culture and organizationallearningoninnovationinautomotiveindustry.Journalofbusiness economics and management. 19(1). pp.1-19. Akpamah, P., Ivan-Sarfo, E. and Matkó, A., 2021. Organizational culture as a strategy.Cross- Cultural Management Journal. 23(1). pp.15-26. Clarke, V. and Braun, V., 2018. Using thematic analysis in counselling and psychotherapy research: A critical reflection.Counselling and psychotherapy research. 18(2). pp.107-110. Edwards, R.and Holland,J.,2020. Reviewingchallengesandthefutureforqualitative interviewing.International journal of social research methodology. 23(5). pp.581-592. Farrell,M.,2018.Leadershipreflections:Organizationalculture.JournalofLibrary Administration. 58(8). pp.861-872. Firestone,S.,2020.Importanceoforganizationalculturetocrisisleadership.InBiblical principles of crisis leadership(pp. 23-34). Palgrave Macmillan, Cham. Gebril Taha, M. and Espino-Rodríguez, T. F., 2020. The impact of the organizational culture on hotel outsourcing and sustainable performance an empirical application in the egyptian hotel sector.Sustainability. 12(22). p.9687.
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Krupskyi, O. P. and Kuzmytska, Y., 2020. Organizational culture and business strategy: connection and role for a company survival.Central European Business Review. 9(4). p.1. Pathiranage,J.,2019.Organizationalcultureandbusinessperformance:anempirical study.International Journal of Economics and Management. 24(2). pp.264-278. Piwowar-Sulej, K., 2020. Pro-environmental organizational culture: Its essence and a concept for its operationalization.Sustainability. 12(10). p.4197. Tsalits, A. H. and Kismono, G., 2019. Organizational culture types and individual readiness for change: evidence from Indonesia.Diponegoro International Journal of Business. 2(2). pp.86-95.