Organizational Systems and Quality Leadership

Running head: ORGANIZATIONAL SYSTEMS AND QUALITY LEADERSHIP 1
Organizational Systems and Quality Leadership
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ORGANIZATIONAL SYSTEMS AND QUALITY LEADERSHIP 2
Organizational Systems and Quality Leadership
How the Application of Nursing-Quality Indicators Could Assist the Nurses in the
Presented Case
It is important to note that nursing-sensitive indicators are determination used in
delineating the excellence or quality of positive patients’ outcomes and nursing interventions.
Nursing-sensitive indicators are used in health care to increase patient safety and quality of care.
In the presented case, the nursing-sensitive indicators can aid the nurse in the identification of the
issues which interjected the delivery of quality care to Mr. J. Notably, prevention of pressure
ulcers, involvement of proper care whilst caring for the patient, and better knowledge of
appropriate restraint use would have prevented or barred the critical issues involved in the case
(Chaboyer et al., 2010). The patient ought to have been turned from side to side frequently,
helped to use the restroom, and provided with regular breaks from the restraints. The patient was
as well offered incorrect meal and the nursing supervisor notified the nurse not to inform the
family members in regards to the mix up. It is vital to note that this is culturally insensitive and
can have adverse impact on patient satisfaction. Mix-ups and mistakes unfortunately occur and it
is essential that the mistake is properly addressed and the family as well as the patient is
informed of the issue (Moorhead et al., 2018). The nurse was showed insensitivity and rudeness
by stating that half pork cutlet cannot kill someone. Remarkably, a solid understanding and
comprehension of nursing-sensitive indicators would have prevented most of the adverse
outcomes in Mr. J case.