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Organizational Behaviour Evaluation

   

Added on  2021-02-19

18 Pages5466 Words23 Views
OrganizationalBehaviour

Table of Contents.INTRODUCTION...........................................................................................................................3LO 1.................................................................................................................................................3P1 Impact of organization's culture, politics and power on individual and team behaviour andperformance............................................................................................................................3LO 2.................................................................................................................................................7P2 Evaluation of how the content and the process theories of motivation enables the effectiveachievement of organizational goals......................................................................................7LO 3...............................................................................................................................................11P3 Demonstrating an understanding that makes an effective team as opposed to an ineffectiveteam. ....................................................................................................................................11LO 4...............................................................................................................................................12P4 Applying a concept of organizational behaviour. ..........................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................15

INTRODUCTIONOrganizational Behaviour refers to the study of human behaviour in context with teorganization. It represents the interrelationship between individuals behaviour and theorganization. The study of organizational behaviour includes different areas such asimprovement in Job performance, initiate job satisfaction, promoting innovation as well asencouraging Leadership. It includes different set of actions such as reorganizing groups,changing compensation programs or modifying the methods of performance evaluation. Thisreport is based on Waitrose Supermarkets, a British supermarket chain being headquartered inBerkshire, United Kingdom. Waitrose has around 353 shops across UK and is considered asBritain's largest employee owned retailer. It consists of 52,590 employees working for it andexports its products to 52 countries around Middle east. This report will highlight the influenceof organizational culture, politics and power on the performance and behaviour of individuals,working in Waitrose supermarkets. It will also include critical evaluation of the cultural, powerand political influence on team behaviour and employees performance. The report will alsoinclude how the different motivational theories and techniques enables the achievement of goalsand objectives of Waitrose organization.LO 1P1 Impact of organization's culture, politics and power on individual and team behaviour andperformance. The Handy's model includes the different types of culture in an organization which areas follows-Power Culture- Power culture in an organization refers to holding of power and authorityin the hands of few individuals in the organization. There are fewer rules in power culture asthose with the authority and power decides the administration of the activities. Employees in theorganization are being judged on the basis of their achievement rather than their efforts. Themain benefit being achieved from this type of culture is the quicker decision-making but thosecannot be useful in long-term benefits for the company. Power Culture is often regarded as thestrong culture and can lead to toxic in the organizational behaviour. The collapse and downfall ofEnron, Lehman Brothers are the result of strong power culture. Waitrose is facing the cultural

issues and decline in performance due to high commands and pressure to the employees fromsuperior authorities.Role Culture- Role culture in the organization consists of rules and regulations. Theculture is mostly controlled in the organization, being everyone in the organization aware of theirroles and responsibilities and the tasks. The power and the authority in a role culture isdetermined as per the position (role) of the individual in the organizational structure. Rolecultures are usually used in the detailed structures of the organizations that are tall rather than flatand consists of long chain of command between the individuals top to bottom. Here the mainissue is that the decision-making is comparatively slower than other cultures and the organizationis less likely to take risks. Role culture is also said to be bureaucratic culture in the organizationwhere the hierarchy of people exist(Paull and Whitsed, 2018). Waitrose is facing the issues ofdecision-making due to hierarchy in the organization as per the role culture. Task Culture- Task culture is being formed when there is formation of team for thecompletion and accomplishment of specific tasks or projects of the organization. Task is themost important component in the task culture and the power depends on the hands of teamexpertise within a project and the status of the problem or task. There is no single power sourceand teams develop their own objectives. The effectiveness of the task culture is determined onthe basis of team dynamics. The right inclusion of skills, personalities and leadership in the teamworking will be more productive and efficient for the organization. The issue of customersatisfaction is being faced by Waitrose due to lack of application of the task culture that willinclude integrating the employees for performing specific tasks related to the current problem.Person Culture- In this type of culture the individuals consider themselves as unique andsuperior to the organization that they work for. The existence of the organization is only for thepurpose of individuals to work in it. In person culture of the organization the power lies in thehands of each group of individuals working in it. The individuals working in the person cultureof the organization are of similar backgrounds, qualifications and expertise. Waitrose hasadopted this culture and which results in its drawback that the organizational is not able toexpand in other markets due to more number of interferences and mindset of employees indecision-making.In order to clarify the understanding of organizational power, French and Raven conceptof five forms of power is being elaborated as below-

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