Assistive Technology and User Needs

This assignment delves into the crucial relationship between assistive technology and diverse user needs. It examines research papers spanning topics like healthcare, education, and energy development, highlighting how technology can be tailored to address specific requirements of individuals with disabilities, older adults, veterans, and those facing unique challenges. The analysis emphasizes the importance of understanding user experiences and incorporating their feedback in developing effective assistive technology solutions.

UNDERSTANDING
SPECIFIC NEEDS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Concept of health, disability and illness and behaviour...................................................1
1.2 Changing perception of people about specific needs.......................................................2
1.3 Impact of legislation, social policies and society on individuals.....................................3
TASK 2............................................................................................................................................4
Covered in brochure...............................................................................................................4
TASK3.............................................................................................................................................4
3.1 Approaches and intercessions available to help to individual .........................................4
3.2 Effectiveness of intervention process...............................................................................5
3.3 Potential impact of rising enhancements on help for individuals ....................................6
TASK 4............................................................................................................................................7
4.1 Different concepts of challenging behaviour...................................................................7
4.2 Potential impact of challenging behaviour on healthcare organisation............................8
4.3 Analysing strategies for working with challenging behaviour.........................................9
CONCLUSION................................................................................................................................9
REFERENCES .............................................................................................................................11

INTRODUCTION
In present scenario, health and social care sector is growing rapidly because now every
one have some diseases because of having wrong foods and habits and people want to remain fit
and healthy so that's why they are taking services from healthcare organisations. For satisfying
the needs of their patients, professionals should have proper equipments so that they can provide
effective and efficient services to them and can assist in remaining fit (World Health
Organization, 2012). Today time, people' thinking is changing regarding their health, now they
are more health conscious. For fulfilling the needs of customers, technology plays an important
role so service provider should adopt latest technology. This present report is based on health and
social care sector that are developing continuously because of changing perception of
individuals. This project will state about various concept of health, disability and illness and
focus on the social or culture need of services users. It also enlightens about the impact of past
and present legislation, social policies etc. It also analyses the care needs of individuals and will
also describe about various approaches and interventions that are available to support individuals
with specific needs.
TASK 1
1.1 Concept of health, disability and illness and behaviour
Every person want to remain healthy and fit so that they can live their normal life. If an
individual will not feel well then he will not be able to work effectively and efficiently.
 Healthy person will be that person who will not have any type of diseases and is happy
in his life with socially, mentally and physically. In other terms, it can be said that an
individual will be treated healthy when he will be fit physically, mentally and socially.
 Disabilities- In this, people is not able to live their normal life in effective and efficient
manner. It can be of two types, one is permanent disability in which individual can not
live their normal life in his whole living journey while second one is temporary disability
in which person's condition can be improved after period of some time. In this, person
has some physical impairment which can be removed after getting treatment (Mattocks
and et. al., 2014). For example- Mr. Peter who has Cerebral Palsy and mental illness
which will be known as disability.
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 Illness- An illness person becomes an dependent person on his or her family. A person
has to face illness for a short period of time but in that period of time he or she is not be
able to do anything because he feels weakness in his body. In other terms, it can be say
that it is a temporary defect in which individual will not get happiness mentally or
physically. In simple terms, it can be said that when an individual will have illness then
he will not be able to live his normal life for short period of time. For example- in given
scenario, Mr. Peter has some mental illness which is a temporary effect, will be known
as illness.
 Behaviour- Every person have different nature and if person's behaviour is changing
then it is assumed that he is feeling mentally or physically sickness. Every person has
different kinds of behaviours. In case of any illness or sickness, individual becomes
irritated and weak so in this situation, health care provider should have idea or
knowledge for dealing with these kind of person.
For dealing with these problems, a professional should have proper knowledge and
equipments so that people can get well soon. Mr. Peter who has mental illness that will be
included in the illness because it is a temporary defect or condition of him and cerebral palsy will
be included temporary disabilities (Falk, 2016).
1.2 Changing perception of people about specific needs
Perception can be defined as a behaviour or people by which they translate sensory
impressions into coherent unified view of the world around them. It also consists of behaviour of
individual how they respond to a particular situation as well as to the environment.
It is right to be said that at current time, individuals' mind are changing in regarding to
their health. In ancient time, no one did not focus on their health and not have any knowledge
how can be fit and healthy. But now a days, everyone are conscious about their physic because
they have more work load or pressure so for relieving form this, they are taking help from
healthcare professionals.
In ancient time, people did not care of their health because they had not any kind of
information like how to take care of themselves etc. But at present time, individuals are
becoming more conscious towards their fitness because of having bad habits or foods. So it can
be said that people' perception is changing continuously. Now a day, they are taking care of
themselves more.
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In earliest time, if anyone gets ill then they take home-made remedy for their
improvement in health but in present scenario, if people do not feel well then they take help of
healthcare professionals. At present, there are less number of service provider as comparison to
patient so now doctors are moving towards the specialist communities who aid in providing
better quality of services according to their requirements. For identifying the needs or wants of
patients, service provider should use Maslow's need hierarchy by which it can know about the
needs or wants of users and will also assist in providing better services to them (Holland-Bartels
and Pierce, 2011).
From a given case study, it can be cleared that how people are becoming more conscious
towards their fitness. Mr. Peter who is facing cerebral palsy and mental illness, is taking services
from health professionals so that their condition can be improved. So here it can be seen that how
perception is changing because he is taking services from professionals rather than taking
remedy himself.
From the given case study, it can seen that how perception of people is changing towards
their health. Mr. Peter who is facing many types of diseases, is taking treatment from the
specialist of healthcare and is doing various other things like swimming etc. for maintaining fit
himself. So from this, it can be concluded that minds of people are changing (Costley, 2013).
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Illustration 1:
Maslow's need hierarchy

1.3 Impact of legislation, social policies and society on individuals
In UK, there are many rules and regulations of government which has main motive to
protect the rights of patient and to provide best services to them at reasonable cost. These legal
laws have to follow by every healthcare organisations. There are various legislations which are
follows-
 Disability Discrimination Act- It has main objective is to prevent discrimination that
are doing by service provider. If expertise will do discrimination on the basis of
disability then they will be liable for penalty as per rules.
 Equity Act 2006- As per this law, all users should receive equal rights as other patient
are getting.
 Special educational needs and disabilities act 2001- According to this legislation, all
children should gain equal knowledge so that they can protect themselves from any
illegal activities. In schools or colleges, there should be no discrimination on the basis of
disability.
Apart from this, there exists some other legislation related to health and social care which
are described below-
 Care standards Act 2000- As per this legislation, services that are provided by care
workers, should be evaluated on a regular basis so that patient can get effective and better
services. Its main objective is to improve the quality standards in health and social sector.
 Mental Health Act- This enactment deals with that situation where users are getting
treatment forcefully and against their wish.
 Data protection act- As per this act, professionals have no right to leak any personal
information of clients to any third party.
Culture also influences the services that are providing to the person who have specific
need because every person wants to take facilities as per their culture.
Society also affects the person because it motivates or demotivate the people in regarding
health services.
These legislation are made for developing the health and social care sector and in UK,
people has made a community which has main goal to take care of disabled people (Bernhaupt
and et. al., 2012).
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TASK 2
Covered in brochure
TASK3
3.1 Approaches and intercessions available to help to individual
There are numerous approach and interventions that assist an individual with specific
needs and it improves the demonstrations of prosperity and social care divisions. These
approaches and intervention are very helpful for disabled person because it helps in living
normal and effective life. Some approaches are described below-
 Advocacy – This approach is used as a piece of legitimate cases (Benton and Johnson,
2014). In this, pro community helpers and support one in any case that are occurred at the
time sharpen. It joins the showing of driving ,supporting and proposing a person and
besides consolidates distinctive procedures that assistants in improving the human direct,
guidelines etc. It has focus to give the value to the setbacks against any severe case. By
this approach, patients get equal rights for their development.
 Self - help – It is a self change approach in which particular self help is been done. This
ought to be conceivable on the start of academic, soul, money related and for the most
part on mental preface. There are numerous program that assistants in self change and
have procedure or favourable position. This approach is valuable in improving the social
protection of the person. As per this approach, users can select services as per their own
wish.
 Approach based on evidence– This approach is greatly acclaimed at national and
worldwide level that is taken is prosperity and social care division (Costley, 2013). This
approach consolidates three level that is intersectional level, national systems and
affirmation based pharmaceutical. It moreover fuses the technique that demonstrate the
capability of the all inclusive community.
There are various intercessions which are as below -
 Proficient intervention- In this it gives the expert planning to the person with the
objective that they can generate and earn money and end up being more capable and ward
individual in his own particular life.
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 Educational intervention – In this incomprehensibly basic information are given to the
person that are valuable in the restorative administrations issues (Crawford and Salaman,
2012). This information should be given to every person from the affiliation like care
experts, tolerant with the objective that they can make therapeutic move that will help in
the improve of human administrations issues.
 Mental intervention- Human lead is uncommonly trying so in this condition this
intercession accept a basic part. This supports in raising the certainty of the life and
spread optimistic considering of life and besides helps in diminishing the sadness, mental
turmoil, apprehension and many more.
 Medical therapies- As per this intervention, patient will get remedy as per their prevailing
condition so that their disease can be removed from their body. By using this
intervention, communication between service provider and patients can be improved.
 Communication intervention- It is very important element in health and social care
sector because if there will not be proper communication then professionals will not be
able to understand the problems of patients then they may provide wrong treatment to
them. So it is necessary that there should be proper conversation between professionals
and users so that problems can be identify easily.
3.2 Effectiveness of intervention process
The intervention procedures is imperative for every people whether he is mind workers,
patients and so forth. This is very useful as because this will lead in upgrading the situation or
condition of patients. In case an individual is getting this intervention then this will be very
aiding as because it will enhance their conditions. There are various intervention which is
supporting in improving the health of the person who is suffering from various problems. (Cubit
and Ryan, 2011). A couple of mediations are according to the accompanying which are
incredibly convincing -1. Physical intervention– This mediation empowers the individual in extending the physical
qualities which to ought to be conceivable by medications, practice and so on. Exercise
improves the joint treatment of the all inclusive community. It is required for satisfying
all requirements, needs and confines the limits which are lost and moreover helps in
going ahead with the ordinary life.
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2. Educational intervention– It also expect a basic part in prosperity and social care
divisions since it gives the information or considerations how to deal with therapeutic
problems with the objective that it can upgrade the efficiency of the person. Every master
should have information about how to deal with the sufferings of clients.3. Vocational intervention– It is valuable in growing the autonomy with the objective that
they can wind up clearly subordinate individual and can go ahead with their own specific
life in their own development or can upgrade it's consistently life (David, Williamson and
Tilsley, 2012). It in like manner urges the all inclusive community to secure the palatable
finding out about the general condition or situation with the objective that they can know
how to improve his specific life and can live in a better and happy way.4. Psychological intervention – It is valuable in extending the confirmation of people and
creates the constructive point of view that will help in enhancing life. It helps in
diminishing misery, uneasiness, affinity to suicide and change the personalty of the
overall public. As per this intervention, firstly care workers should evaluate the condition
of patient then accordingly should give treatment so that their condition can be improved.
5. Communication intervention – It is moreover essential point of view in light of the way
that without it ,mind workers can not consider the main problem and issues of the patient
and a short time later can not have the ability to oust the issues (Falk, 2016). In simple
terms, it can be said that in order to identify problems of patients, service provider should
communicate with their clients on a regular basis so that issues can be recognized easily
and accordingly action can be taken so that problems can be removed from their body.
Care workers and patients communicate with each other through agency that will help in
getting justice, if there exists.
3.3 Potential impact of rising enhancements on help for individuals
In prosperity and social industry ,there are various up degree and headways that assistants
in the improvements of medicinal issues. In this fragments, change fuses restorative headway
development change, institution and control change and so forth. These progression may have a
constructive outcome and furthermore negative impact. Impact of rising change to the authority
centre is presented below -
 It constructs the customer's numbers since it is using the propelled development that will
pull in the customers.
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 It will extend the brand name and image of an association.
 It will demonstrate all slants and essentials of individual with specific need. It can give the effective services and qualitative administration of organizations to the
individual with specific needs.
Impact of rising change to the individual with specific needs -
 Individual can be able to avail effective services from the expert association with no
isolation and will get proportional rights.
 It will help in getting the appropriate quality at sensible cost because of headway of
order.
 Change of institution, individual can get value against the onerous case.
 It guarantees the detachment on the start of impairments and gives square with rights that
are open to the regular person (Haynes and Linden, 2012).
 By introducing these interventions and approaches, users can get effective and better
services without any discrimination.
 Users can get better facilities at reasonable prices after introduction of related legislation. If in hospitals, there is any kind of unethical or wrong activities then individuals will be
able to get justice against it.
There are distinctive impacts which are according to the accompanying -
 It keeps the horrendous practice that is done by expert association and shields the patient
from this situation.
 There are furthermore some real cases like attack ,remunerates that are taken by authority
association, rapes and many more. The headway of legal system decreases these cases.
 With the progression of therapeutic, it can without a lot of an extend consider the main
problems and can know how to oversee and what customers are foreseeing from them.
These change that is made by the organization ,gathering or other affiliation are esteemed by the
individual with specific needs in light of the fact that these all headway is helpful in giving the
effective administration to them and with no isolation on the preface of impairments.
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TASK 4
4.1 Different concepts of challenging behaviour
Challenging behaviour can be referred to those nature or activities of a person which
create the problems in front of people who are concerned with him. This behaviour also
generates disturbance in the learning process, development and growth of an individual. It is very
dangerous situation for those people who are in touch with that diseased person (Polat, Adiguzel
and Akgun, 2012). In challenging behaviour, individual become aggressive and does not behave
properly and will not able to give any kind of response to external forces which creates hindrance
in their development process. such as in given case, Mr. JC is facing this critical situation
because he became very aggressive and using abusive language to the staff members and was not
cooperating with other members. This problems can be faced by an individual because of having
given reasons-
 Mental illness or physical imbalance
 Perception problems
 It can arise because of biological causes.
 No proper communication
 It can also arise because of negative response of environment which includes over
stimulation, poor physical environment etc.
 More consumption of alcohol or drugs.
 Loneliness, relationship problems etc.
Mr. JC who is also facing challenging behaviour because of having some mental illness.
Just because of this behaviour, he behaved aggressively and using abusive language. In this
period of time, person can do many harmful activities such as-
 Can assault or hit to anyone .
 Before taking any wrong action, this person does not think that it is legal or illegal.
 He behaves in that manner which may be harmful for himself, other person as well as
may harm to the property (Prince and Hadwin, 2013).
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4.2 Potential impact of challenging behaviour on healthcare organisation
Challenging behaviour is very harmful situation for everyone whether he is relative of
patient or care taker of him. This disease affects the health care organisation in a negative way.
Potential risks of this challenging behaviour are as follows which are given below-
 It may create many hurdles in his career.
 In this, person is not able to adopt any new changes and can not easily adjust himself in
new environment.
 In this critical situation, individual feels alone which may result that he will be isolated
from his family and society.
 When person will live alone then he will become more aggressive and irritated which
may result that he will harm to himself as well as to other people.
 That person may become the patient of domestic violence.
 Because of having this disease, patient and care worker may become more frustrated
which may result that they will not perform their job effectively and efficiently and will
also not provide better quality of services to its users.
There are given some negative impact of this behaviour on organisation which are
described hereunder-
 If there will exist any kind of wrong behaviour, then clients will not prefer to take
services from it because of having risk then financial resources of company will be
strained.
 If professionals will not behave well with their employees then it may possible that
workers may leave their job.
Potential impact of challenging behaviour are as follows-
 Mr. JC who has this problem, will be kept away from his family and relatives.
 He may harm to himself as well as to others people who are living with him.
 Family members or relatives have to give proper attention to him so that this behaviour
can be minimized.
 He may also take any wrong and unethical action.
 He will require lots of financially as well as emotionally support.
 He will not be able to communicate properly with anyone.
 He may loss his memory and may become addicted of alcohol or drugs.
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4.3 Analysing strategies for working with challenging behaviour
There are several types of strategies which can be used by health care worker for dealing
with this critical situation that is challenging behaviour. Professional should have proper
knowledge and experience related to this disease so that they can easily handle this critical
condition. Service provider should proper all necessary information to the family member of the
patient so that they can take proper care of him.
In this situation, care workers have more responsibility to provide better services to the
care takers because in this condition, people become more aggressive and irritated and may harm
to anyone. So at this moment, service provider should give full attention to that patient who have
challenging behaviour. For controlling this disease, experts should have proper knowledge about
it so that they can deal with it in an effective and efficient manner (Harding and et. al., 2012).
While handling this position, care workers should provide services according to the
existing strategy because about this tactics, they have full or more knowledge and can work in an
effective and efficient manner.
In United Kingdom, there are several social councils which assist in dealing with this
behaviour. Experts can do partnership, strategic alliance with other professionals which will aid
in providing better quality of services to the patients (David, Williamson and Tilsley, 2012).
Government has made various legislation which assist in the following manner-
 Provides and builds new principles or regulations.
 It ensures the effectiveness and efficiency of leadership.
 With the support of this, professional can give extra care to the patient.
 It increases the capability of expert for sufficient development.
There are various kinds of strategies which can be used by professionals and family
members that are described below-
 Care workers should be trained and have knowledge about dealing with this situation.
Fort this, professionals should provide training to their workers so that they can perform
their job effectively.
 Experts should arrange some entertained activities so that patients' mind can be diverted
and they feel good and comfortable.
 Every rules and regulations should be followed by professionals while providing services
to these kind of patients.
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 Government should also take corrective action for ensuring that professionals are
following all prescribed rules and regulations.
CONCLUSION
Health and social care is one of the most important element of present scenario. At
present people are very busy with their busy schedules that they are not at all concerning about
their life and health. In this report aspects related to health has been understood. Also in this
human perception has been understood that is changing over the time. Impact of the nation's
government, law upon the provided services to individual has also be considered. All the
requirements and need of customers regarding health has understood that health and social care
centres has to consider while offering services. Approaches and interventions has been discussed
and the effectiveness of its strategies that are useful for fulfilling specific needs of customers.
Concept of challenging behaviour and its impact has been concluded and strategies that can be
adapted by organisations to cope up with such challenges has described here.
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