( P29 ) Managing Human Resources

Business

Managing Human Resources
Task 3

Introduction
Human resources are an important asset of the firm so it is the
responsibility of the organization to manage all the people. This is
related to the relationship between employee and employer that it
should be enhanced in order to improve overall performance of the
company. HR is the core functional unit of the firm that focuses on
the motivation level of the staff members. The manager also provide
training and development to their workers so that they will be able
to offer quality services to their customers.

The ways in which the performance of individuals
can be monitored
Performance of employees can be monitored in the health and
social care center through this they will be able to improve the
performance of an individual and organization. There are different
methods that are used by St-Margaret's Nursing Home so that
performance can be monitored. Some of these approaches are:
 Observation
 Periodic review
 Achievement of successful outcomes
 Feedback

Continue...
St-Margaret's Nursing Home can use these approaches in order to
monitor the performance of the employees. If performance get
improved then the firm will be able to accomplish its specified
goals. On the basis of the appraisal, the manager can give the review
to their staff members so that they will be able to enhance their
capability to do a work.

How individual training and development needs can be
identified
The manager can identify the needs of the training and development
of an individual. On the basis of these needs manager can conduct a
program in the workplace so that overall performance can be
improved. Performance appraisal can help the enterprise in
identifying the performance of the employees and offer them these
training on the basis of their performance.
Training and development needs can be identified on the basis of
different approaches such as observation, feedback, questionnaire,
interviews and so on. Through this the manager will be able to
examine the performance of the people and according to that they
have to provide training so that they can enhance their core
competencies.

Continue...
When training needs are identified by the manager then these needs
are vary from person to person because everyone have their different
capability to do a work. So, it is the responsibility of the employer of
St-Margaret's Nursing Home to conduct these training and
development program on the basis of budget. Needs are identified on
the basis of task focused, individual focused and team focused. If
manager is only focused on the task then it will demotivate the
employees. Along with this, if employer focused on an individual
then it will decrease the performance of other workers. If focus is
only on group than performance of an individual member can be
decreased.

Different strategies for promoting the continuing
development of individuals
The manager of health and social care center can use different
strategies in order to promote the continuing development of
individuals. There are two approaches that are used by St-Margaret's
Nursing Home such as performance feedback and incentives.
Through these approaches they will be able to improve the overall
performance of the organization. Along with this all goals will be
accomplished on time so that success can be achieved in the market
as compare to other industries.

Continue...
Performance feedback is an approach that help the firm in
improving their services in the market. In this, superior give the
feedback to the employees so that they can improve their
performance as compare to other employee who is performing
good. This is a tool that is used by the manager so that specified
goal can be achieved in an efficient manner.
Incentive is an another approach that is used by St-Margaret's
Nursing Home in order to increase the motivation level among all
the people. These incentives are the extra benefits that are given to
the workers so that they work hard in order to achieve targets.

References
Morley, M.J., Heraty, N. and Michailova, S. eds., 2016. Managing
human resources in Central and Eastern Europe. Routledge.
Soltani, E., 2010. The overlooked variable in managing human
resources of Iranian organizations: workforce diversity–some
evidence. The International Journal of Human Resource
Management. 21(1). pp.84-108.
Sanyal, S. and Sett, P.K., 2011. Managing human resources in
dynamic environments to create value: role of HR options. The
International Journal of Human Resource Management. 22(9).
pp.1918-1941.
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of
human resource management practice. Kogan Page Publishers.