P5 Communicate the Research Outcomes in an Appropriate Manner

   

Added on  2020-10-23

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RESEARCH PROJECT
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TABLE OF CONTENTSP.5 Communicate the research outcomes in an appropriate manner..........................................1P.6 Reflection on the effectiveness of research methods applied for meeting the objectives ofbusiness research project.............................................................................................................1P.7. Alternate research methodologies and lessons learnt in the view of outcomes...................3CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................6
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P.5 Communicate the research outcomes in an appropriate manner.From the above analysis conducted by researcher and researcher has identified theoutcomes of the research in a systematic and designated manner to Ebay company for buildingloyal customers through online presence of the company. Here are the recommendations: Researcher recommended that Ebay company should focus on building its presence ononline platform it is because customers are now getting highly attracted through online shopping.In addition to this, online shopping from customer increases the sales, building brand image andincreases customer base of the company. Further, researcher also suggested that, Ebay should have special staff members whohandle the website and pages of the company as it is very important because if proper onlinesystem is not manages it affects negatively to the customers (Bilgihan, 2016). To maintain thepopularity of Ebay, managers should be aware in giving response to the customers as soon aspossible. Moreover, scholar also suggested that net banking is also becoming one of the mostpreferable online payment methods of customer nowadays, so Ebay should also provide netbanking to its customers in order to build customer loyalty. Researcher has also recommended Ebay to provide easy and reasonable prices andprovide ore varieties to customers in order to build customer loyalty. P.6 Reflection on the effectiveness of research methods applied for meeting the objectives ofbusiness research project.While I have completed a number of research projects during my studies but this researchis one of the best ones ever. From the above research project, I have got excellent opportunitiesto acquire knowledge and understanding of conducting research or study on particular topic. Thetopic of the research is very interesting and it is current issues of the companies- to investigatethe effect of online shopping on customer loyalty (Voss and et.al., 2016). Customer loyalty isnow become very important for all the companies because of high competition in the marketplace. However, from this research, I have learned the significance of customer loyalty for thesuccess and survival of the companies. Further, I have also learned and understand the conceptof online shopping by conducting research on electronic commerce in which a customer is ableto buy the products and services online with the help of a browser and application. The trend of1
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