Palomar Health: Organizational Change

RUNNING HEAD: MANAGEMENT 0
[TYPE THE COMPANY NAME]
PALOMAR HEALTH: ORGANIZATIONAL CHANGE

MANAGEMENT 2
1. Change process initiated at Palomar health
The appointment of the Michael Covert as new CEO of Palomar Promenade who had a track
record of running large organizations but him to rethink the strategies of the company. he
decided to change the culture of the organization which was complacent and inward focused
culture (Kemakorn,, 2014). There was lack of boldness in the organization culture where
people did not state their opinions clearly or freely. Employees had a habit of making other
people feel comfortable and they all avoided getting into challenging situations. The new
CEO wanted to change the culture from clan to market where there are innovative ways of
doing things. To make the change happen, CEO hired James Malloy as OD consultant where
believed the clear leadership was required to brought about the change and the change can
happen from the top.
The consultant invited a group of 14 executives who were diagnosed and were asked to
participate in 4-day training program. The clear leadership model was applied in the
organization that taught to the employees in the organization to stand on their views and
support it. it taught them that the views for every person cannot be the same. Various training
programs were conducted and the first person to roll model the leadership was CEO. The
CEO conducted one to one meeting with the employee that helped him to know their
perception about the things thus developing greater level of understanding between them.
The efforts of OD consultant and CEO through various training programs facilitated the
change.
2. Learning from the case
Some of the learning from the case are –
Importance of market culture-
The market culture is highly important as it initiates innovation and new ideas to do a
particular thing. It adds to the growth and profitability of the organization as the company
is able to venture into new areas of production (Kemakorn,, 2014).
Development of the deep understanding-