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Business Project Management Practice - Doc

   

Added on  2020-05-16

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Running head: BUSINESS PROJECT MANAGEMENTBusiness Project Management Practice BBM-7-PMPJanuary 2018A Case Study of Coffee KlatschStudent Name: Monica Dos Anjos Dias Gomes Sa NogueiraStudent ID: 3328562University Name: London South Bank University
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1BUSINESS PROJECT MANAGEMENTExecutive summaryThis paper is focused on preparing a project proposal to open a café named Coffee Klatsch in thenear future. In this proposal, the discussions are carried out on the project context defined asbackground and the history behind this project from the provided case study. The requirementsof the project are also illustrated in this proposal as gathered from the associated stakeholders.Further, a solution has been proposed based on the problems identified in context to opening ofthe cafe. The deliverables are also stated in a particular section along with the estimated time tocomplete the project is 97 days assuming that it starts on 05 February 2018. The budget for theproject is estimated at £67,260.00. Moreover, the planning for quality management andmitigation of identified risks has also been proposed. The theoretical context is discussed toanalyze the competitive advantage using Porters’ theory and PESTLE analysis has beenperformed to reflect on success of the project.
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2BUSINESS PROJECT MANAGEMENTTable of Contents1. Contents.......................................................................................................................................31.1 Background................................................................................................................................31.2 History.......................................................................................................................................31.3 Requirements.............................................................................................................................41.4 Solution......................................................................................................................................42. Proposal.......................................................................................................................................42.1 Aims and Objectives..................................................................................................................42.2 Deliverables...............................................................................................................................52.3 Timeframe..................................................................................................................................62.4 Resources...................................................................................................................................92.5 Budget........................................................................................................................................92.6 Ownership and progress reporting...........................................................................................112.7 Risks........................................................................................................................................112.8 Theoretical Context.................................................................................................................132.9 PESTLE Analysis....................................................................................................................132.10 Quality management..............................................................................................................152.11 Success criteria......................................................................................................................152.12 Implications...........................................................................................................................16References......................................................................................................................................17Appendices....................................................................................................................................20Appendix A – Gantt chart for the project......................................................................................20Appendix B – Porter’s Competitive Advantage Model.................................................................21
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3BUSINESS PROJECT MANAGEMENT1. Contents1.1 BackgroundThis project is based on opening of a café “Coffee Klatsch” in the near future that hasbeen decided by two friends Tanya and Kylie. Presently, Tanya is a student at LSBU enrolled inAccounting and Finance course and also she is experienced in administrative and customermanagement due to her work as Hotel Controller. Kylie has been working as Head Barista atBBC Club situated in Portland place for several years. Hence, Kylie will be responsible formanaging daily operations at the café in context to production as well as customer service. Tanyashall be responsible for managing the administrative as well as accounting aspects in context tothe business. The café will be setup in a central location within close proximity of officebuildings such that there is adequate availability of public transport. The vision of the café willbe to offer the customers with high quality coffee than coffee retailer chains like Costa orStarbucks.
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4BUSINESS PROJECT MANAGEMENT1.2 HistoryThe focus of the café is to provide delivery of high quality coffee along with food itemsin a timely as well as friendly manner. It has been decided that three people that is Kylie alongwith two other employees will be working in the café. The setup of the café will be unlike theother coffee chains that is there will be two counters. One counter will be dedicated for takingorders allocated to one member and the other counter will be for service with two employees.The decision has been made that the price for coffee will be same as that offered by other coffeechains but with high quality. Kylie will be involved with quality control as it is essential for thebusiness. A loan application has been put forwarded to the funding provider however Tanya andKylie have not received any feedback so they have not committed to any contract. 1.3 RequirementsThe major requirement of this project is to setup a café in central location of London suchthat it is close to offices as well as there is availability of public transport. The loan applicationfor this project has been forwarded and the location has not been acquired. Hence, anotherrequirement of this project is funding and acquisition of a place in areas such as Borough Rd orFinsbury Circus. Further, the focus of Tanya and Kylie is to start with one outlet and expand infuture to open a chain of cafes at posh locations. Despite of loan application by Tanya and Kylie,they have decided to explore more opportunities for acquiring funding and improving theirbusiness plan.1.4 SolutionThe plan for execution could be implemented within the business plan so that theinvestors can get an insight into overall project. The budgeting and duration required for theproject should be presented in a well-organized manner. The costs for material and resources
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5BUSINESS PROJECT MANAGEMENThave also to be elaborated along with profitability that will be gained from the project. This willeventually attract more potential investors as they will have a share over the same profitabilitygained from the project. 2. Proposal2.1 Aims The aim of this project is to open a café in the central location of London to provide thecustomers with high quality coffee along with food items in a timely and friendly manner. Thefocus of this project is on planning the execution along with analysis of risks and budgeting sothat the café can be setup successfully. From the analysis of requirements, the objectives of the project are illustrated as below:To setup a café in the posh area of central location adjacent to offices and properavailability of public transport.To provide high quality coffee as well as food items at the same price like that ofrenowned coffee chains such as Costa or Starbucks.To start with one outlet and develop a strong brand image for expansion in future.To focus on controlling of quality, providing quick service along with maintainingconsistency.To provide a friendly environment to the customers while they have their morningor evening meal.2.2 DeliverablesThe deliverables that will be offered by the project in context to the provided case studyare illustrated as below:
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