Annotated Bibliography on Digital Communication in the Workplace

This annotated bibliography provides a collection of articles that discuss the importance of digital communication in the workplace. It explores the impact of digital communication on organizational productivity, employee well-being, and decision-making processes. The articles also examine various digital communication tools and their effects on communication flow and employee attitudes. The bibliography offers valuable insights for research on digital communication in the workplace.

ANNOTATED
BIBLIOGRAPHY

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
CONCLUSION................................................................................................................................5

INTRODUCTION
Annotated Bibliography is a kind of list of citations to books, documents, articles etc. Each
citation is followed by a brief. In this assignment Annotated Bibliography of 10 books, articles or
documents will be done along with a brief overview.
MAIN BODY
1. Colbert, A., Yee, N., & George, G. (2016). The digital workforce and the workplace of the
future.
This article helps in explaining importance of digital and mobile technologies in
managing organizational data as well as managing strategic cost of data or information and ways
in which it can affect workplace. The author’s research focuses on increasing prevalence of
technology and ways in which it is affecting or influencing people’s approach towards work. It
also helps in explaining ways in which these digital technology benefits organization, how
technology use is influencing patterns and development process within organizations. Lastly, the
article helps in explaining importance of digital workforce and how it can help an organization to
minimize organizational downsides. This article is useful for explaining importance of digital
technology in workplace. But main limitation of this article is that it does not help in explaining
ways in which usage of digital technology can be limited in order to increase security of sensitive
information. This article will easily fit into research of digital communication in the workplace.
2. Bordi, L., Okkonen, J., Mäkiniemi, J. P., & Heikkilä-Tammi, K. (2018). Communication in
the digital work environment: implications for wellbeing at work.
This article helps in examining digital communication in the workplace and its
association with wellbeing at work. The author’s research focuses on explaining that digital
communication are more dominant. Not only this digital technology can work as job resource
and job demand. This article is quite useful to explain digital communication at workplace but it
also has few limitations such as: this article focuses more on negative issues of digital
communication rather than focusing on its positive impacts.
3. Mukherji, S., & Arora, N. (2017). Digital communication: easing operational outcomes in the
workplace. Procedia computer science, 122, 1084-1091.
1

This article focuses on various applications of digital communication by virtual teams. In
this article Shoma Mukherji conducts an investigation on organizations that uses an inexpensive
mode of digital communication in order to remain in tough with all stakeholders of the
organization. This article has one major limitation i.e. in this article a case study of only one
organization has been done so it cannot be explained whether the suggested model in the article
can be use for other organizations as well or not. This article is related to the research topic
digital communication in the workforce because in this various application of digital
communications has been explained in detail.
4. Williams, S. P., & Schubert, P. (2018). Designs for the Digital Workplace. Procedia
computer science, 138, 478-485.
This research paper has helped in identifying various kinds of digital workforce design
that are used within organizations. This research paper examines two kinds of digital workforce
designs and their support that they provide to workforce and ways in which it can be integrated
with the business processes. But this research paper has some limitations i.e. this paper only
examines two types of digital designs but it is quite useful as it explains ways in which digital
workforce helps in meeting organizational requirements so it can be used to for digital
communication in the workplace research paper.
5. Dahlan, M. K. M., Abdullah, N., & Suhaimi, A. I. H. (2018, August). A study on supporting
factors of digital workplace diffusion in public sector. In International Conference on User
Science and Engineering (pp. 327-335). Springer, Singapore.
The article examines different ways in which digital technology has brought changes in
the way in which people work. In this author describes ways in which digital technology has
helped in bringing changes within organizations, ways in which digital technology has helped in
making decision making easier. This article also explains in explaining the way in which digital
technology has helped in doing any kind of job virtually and has also increased customers’
expectations from the organization. This article is quite useful in understanding usage and
advantages of digital technology in organizations. But it has some limitations such as this article
does not explain or examines ways in which excessive usage of digital technology can affect or
2

impact workforce or organizations. This article is mainly useful in explaining digital workplace
and elements of digital workplace.
6. Schubert, P. (2019). Joint Work and Information Sharing in the Modern Digital Workplace:
How the Introduction of “Social” Features Shaped Enterprise Collaboration Systems. In
Collaboration in the Digital Age (pp. 45-59). Springer, Cham.
The article examines various kinds of new software’s that are being adopted by the
organizations and the way they are changing organisation’s culture. In this author describes
adaptation of different kinds of software’s and how they have helped in shaping organization’s
requirements. This article also explains factors that affect development of new capabilities of
employees that are affected by usage of new software’s. This article is quite useful in
understanding different types of software’s and the way in which they can affect an organization.
But it has some limitations such as this article only focuses on some kinds of software’s such as
ERP, ECS and does not focus on all kinds of digital technologies that are used within an
organization. This article is mainly useful in exploring types of software’s that are used within an
organization that can affect an organization’s workforce and communication.
7. Stark Nässlin, R., Gustafsson, E., & Åman, A. (2018). Digital Internal Communication: An
invetsigation of digital communication tools used within three organizations and employees'
attitudes towards these tools.
This article analyses various kinds of analyse digital communication tools used within an
organization. This article has focused on explaining the way in which digital communication
affect communication flow throughout all the levels of organizational hierarchy. But this article
does not explain all kinds of digital technologies used or internal communication of an
organizations. This article is quite useful in understand the way in which digital technology is
used for communication within an organization.
8. Expósito López, J., Romero-Díaz de la Guardia, J. J., Olmos-Gómez, M. D. C., Chacón-
Cuberos, R., & Olmedo-Moreno, E. M. (2019). Enhancing Skills for Employment in the
3

Workplace of the Future 2020 Using the Theory of Connectivity: Shared and Adaptive Personal
Learning Environments in a Spanish Context. Sustainability, 11(15), 4219.
This article explains about the skills of employees which are essential to increase the
productivity in organization. Skills of employees is very essential in performance enhancement
and with help of training and development of employees they will increase their skills and
knowledge. Skills also help to reduce the gaps in the workplace to achieve the objectives of
organization. Although education system is the main reason for the lack of effective skills and
knowledge to employees which also decrease the efficiency of workplace. This article also help
to provide different methodologies to increase knowledge about different types of skills. This
will help the organization to achieve effective communication and facilitate to achieve the
objectives of organization and maintain healthy work environment. As personal learning will
help employees to decrease disputes and provide healthy relations to motivate and innovate new
ideas and increase the efficiency of organization
.9. O'Brien, E., Hamburg, I., & Southern, M. (2019). Using Technology‐Oriented, Problem‐
Based Learning to Support Global Workplace Learning. The Wiley Handbook of Global
Workplace Learning, 591-609.
This article examines the effectiveness of technology to increase knowledge to solve
issues. Economic recession and boom helped to increase the globalization market and helped to
use the technology to promote foreign trades. This also provided information about the worker's
skills and efficiency to achieve future objectives of organization. The future operations of
organization will be automated and it will also increase the efficiency of employees and
apparently decrease this will also need to improve the skills. The use of technology oriented
based problem solving will also help to increase digital communication with the help of skills of
employees at healthy workplace.
10. Madden, C., & Loh, J. (2018). Workplace cyberbullying and bystander helping
behaviour. The International Journal of Human Resource Management, 1-25.
This article analyses the digital cyber crimes to identify the behaviours of effective
workplaces. Cyberbullying is very ineffective part of the society and the need to increase
bystander is important as it provides support and also help to understand the behaviour of society
4

to promote their skills and knowledge. The interrelationship of bystander and victims will also
help to increase the communication with very secured manner and also help to decrease the
cyberbullying in the organization. Digital communication will also be increased with the
information about the cyberbullying and understanding their behaviour of the parties which are
involved in the cyberbullying.
CONCLUSION
This assignment concludes the description of different articles helped to understand the
importance of digital communication in the work place. It also helped to promote skills and
knowledge to employees to increase efficiency and create effective workplace to achieve
objectives. In addition, this also helped to promote communication in different level of
management of organization to demonstrate productivity.
5