Hospital Management System - Assignment
Added on 2021-05-31
14 Pages3492 Words70 Views
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Patient Management System
Executive SummarySt George Hospital is a cancer care hospital and works on various projects in order toimprove the cancer service. The cancer care centre facilitates more than 400 patients’appointments. They could appoint more number of patients between clinics and treatment.Monitoring of the patient flow system for their Oncology outpatient clinic is an importantpart. They are managing the patient flow management system in order to provide a stablebusiness process. The cancer care centre has more than 45, 000 patients and around 1,500staff. So this is a huge responsibility on the part of the centre to manage well with theirpatient management system.
ContentsExecutive Summary...............................................................................................................................21. Introduction.......................................................................................................................................42. Patient Management Queuing system and its functional abilities at St. George Hospital..................43. Challenges and benefits in the patient management queuing system adopted in St George carecentre.....................................................................................................................................................54. Recommendations to implement a successful management system in St. George hospital...............75. Conclusion.......................................................................................................................................106. References.......................................................................................................................................11
1. IntroductionPatient Flow management system of St. George hospital is refer to the movement or flow ofpatients, information and reports of patient’s flow of equipment between differentdepartments and clinics, hospital staff-groups as a part of the patients’ care pathway.Therefore, patient flow refers to the movement care of patients through innumerable stages ofcare units (Mitchell, et al., 2015). Health care settings face a consistent problem when itcomes to ensuring efficient, safe and swift patient flow within the hospital systems.Overcrowding of patients in the cancer health care centres and hospital may often lead toerrors in service care and service delay by the hospital management systems (Nhavoto,Grönlund and Chaquilla, 2015). Apart from that, St. George hospital is facing certain issuesin their patient management system, which needs to be rectified. 2. Patient Management Queuing system and its functional abilities at St. GeorgeHospitalPatient supervision at St. George cancer care centre may also be hampered because of aninefficient and haphazard layout of the waiting areas of the patients that may eventually leadto more waiting time and the increase in the number of unattended patients leading to sheerchaos. This will create an overall negative impression on the patients about the health caresystems making them more impatient thus hampering the quality of care that the patientsexpect to receive (Tirinato, et al., 2015).Hence it is extremely essential to address theproblems that the outdoor patients encounter over the centre like having to wait whilestanding in long queues due to improper maintenance and huge traffic of unattended patientsin the patient department sections. Patient flow management refers to the efficiency of the St. George cancer care systems inorder to serve the patients swiftly and efficiently. So, they can move on through the differentstages and various processes of formalities. The general operational stages of patient flowmay include diagnosis, references, admission and treatment and also there is a close relationbetween the clinical and the operational perspectives (Simms, et al., 2014). Reducing thetime involved and attending the patients with the exact care at the right span of time. It willhave a significant as well as a positive effect on the quality of St. George hospital care thatthe patients obtain, which will not only improve the patient outcomes but at the same time thecare cost will also be reduced. Low consistent delivery will ultimately leads to larger duration
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