Motivation and Employee Performance in Organizations
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This essay explores the importance of motivation in achieving organizational goals and the impact of employee relations on performance. It discusses various theories and findings related to motivation and organizational behavior.
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PEOPLE MANAGEMENT AND ORGANIZATION Name of the University Name of the Student Author Note
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1 Introduction This essay is based on the motivation level of individual employees to achieve the desired organizational goal. Motivation plays a vital role in running of a smooth organization that will determine the productivity and performance of the employees as well as the organization. Lack of motivation in an organization will lead to diversion of organizational goals and failure in long term sustainability of the business. Therefore, it is important for the management to take constantly feedback from the employees so that changes could be done according to the review and help in employee retention that could lead to the success of the business. Employees are the assets of any organization and without them no organization can happen to work smoothly and accomplish their goals. Motivational issue can arise due to conflict in behavior or time or stress in family or workplace. Therefore, it is the duty of the leader to sit down and talk with his employees and identify the problem and implement a plan of action and find a solution. Communication is the key to success. Thus, the human resource department must conduct a session from time to time to interact with the employees and find out about the work culture and the changes they want to happen for a better working environment for them as well the future employees so that they stay focused on their job and responsibilities to achieve the target or business. Literature Review According to Guest (2017)performance in a team or organization depends on how the team members are motivated to do the required job. Human resource management should be beneficial to both individuals and organizations and they continue to focus largely on employee performance. However, pressure at work and in society creates a threat for the well being of the employees. Therefore, as per this articleAlbrecht et al. (2015)a substitute approach to human resource management should be designed that focuses only on the welfare
2 and positive relationship between the organization and the employees will improve the organizational performance and productivity. International human resource management is a set ofdifferent activities, meanings, and procedures that are bound for drawing,developing, and preserving a multinational company’s human resources.According to the article (Alfes et al. 2013), for the leaders and managers with people supervision tasks in Western wealth getting better from a sharp and lasting depression, this has destined once again rising the ability to restraint give vent to their roles.The critical role played by the human resource managementcapability ofthe parent firm, as alleged by the top management, shows in the movement of human resource management policies to associate in other nations. Human resource management proficiency, like anybackground generalizable reserve the company possesses, has the probable togive the multinationals a spirited advantage in the worldwide marketplace.Recognitionofprofessedhumanresourcemanagementcompetenceisa vitalfactor in internationalincorporationshiftsinvestigationnotice to basics within the firm organization can powerthe plan of the international human resource management system and unlocksupasignificantwayforadditionalresearch.Althoughthehumanresource associationhasbeenquotedbywritersinallgroundsofglobalbusinessasaninput differentiatorsandwichedbetweenthebusinesslosersandwinnersinthesubsequently century,thefieldofinternationalplannedhumanresourcemanagementisinpremature stagesof growth. Therefore, organizational and individual performance largely depends on the motivational level of the employees. Human relations are important in motivating people towards performing better in organizationalenvironments.Itisimporttowardsdevelopingrelationshipswiththe workforces that actually contribute towards the creation of a mutually beneficial work environment. According to Cafferkeyet al.2018 HRM functions are directly related to the development of effective human relations. This in turn helps the organizations to connect
3 with the employees at significant levels. Development of essential human relations is almost always important for maintaining healthy levels of commitment among the employees. The authors opine that human relations climate can be possible where values and norms are associatedwiththedevelopmentofaspectssuchasbelonging,cohesionandtrust. Considering a human resource perspective this can be achieved through effective and efficient training focused towards the development of human resources. However, there are several perspectives present within organizations in relation to the development of human relations.Thefindingsofthestudysuggestthatthethreeaspectsofconsistency, distinctiveness and consensus are very much important towards determining the levels of commitments that employees display towards the organizations. It is important to understand that if organizations do not commit to the employees at a certain level, employees would not be able to develop effective levels of relationships with the organization. It is important to remember that the HRM functions are important in maintaining human relationships ass their work id directly connected with the management of the employees. HRM is a strong mechanism to control the functional elements of the human relationships. It is important to consider that the human resource functions are focused towards generating better levels of commitment among the employees to ultimately help in the better management of the employees. Employees are thus, better motivated, better focused and better prepared to commit to their respective organizations. Employee performances are directly related to the performance of the organization. It is found that the HRM systems in use actually act and operate as mechanisms for signaling. Thus, it was essentially found that the HRM functions actually provide essential strength by connecting human relations climate and the internal process climates that exist in organizations.
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4 Key issues As today in the fast moving world Casey (2013), there is huge work pressure as well as societal pressure and family pressure; it becomes very difficult for employees to balance personal and professional life. Work life balance is very crucial in a business or organization so that employees stay satisfied and motivated to achieve organizational aims and objectives. Work life balance may primarily be an issue as there is shortage of time with a busy schedule throughout the day. For those employees, who earn too low wages, it might be a dual problem as they have to work for extra long hours to earn the little amount for earning bread for their family and at the same time manage other difficulties with the limited financial resources. Therefore, it becomes extremely difficult for managers to manage the huge pressure to meet organizational goals and also their family life. It is vital to stay motivated and satisfied otherwise the mind of the employees might be diverted rather than concentrating on the objectives. Pressure at work may make it difficult to fulfill responsibilities and family pressure may make it difficult to achieve work obligations. There is pressure from the society also as to survive it is vital to follow the norms and guidelines of the society or the community. Conflict may arise due to behavior or time or strain based that may have a severe impact on work and personal life. Therefore, an individual must know to keep separate his work and family without having an impact on the individual productivity. Theories Human Resource Management (HRM) is continually altering, redesigning the ground of practicetogo with new circumstances and new necessities in the developing context of associations. TheTwo-Factor Theory of motivationwas developed by Frederick Herzberg in the year 1950 (Alfes et al. 2013). According to Herzberg, while motivation and hygiene features both prejudiced motivation, they appeared to effort entirely separately of each other.
5 TheHierarchy of Needstheory was developed by Abraham Maslow in the year 1943. The root of the theory is that people most essential needs be obliged to be met sooner than they become motivated to attain superior level of needs. For the leaders and managers with people supervision tasks in Western wealth getting betterfrom a sharp and lasting depression, this has destined once again rising the abilityto restraintgive vent to their roles. Therefore, it is vital for the human resource management to design and implement motivational sessions and plans so that the employees stay motivated for working towards common goals of the organization. The purpose is to deliver the output of the business efficiently and effectively keeping in mind the roles of individual employees. It is essential for an employee to understandhisresponsibilitytowardstheorganizationanddevelopandgrowinthe organization and also learn. He should know about is goals right from the beginning so that he or she can focus in the right direction and have a clear cut understanding of the objectives. The motivational power is stimulated as a consequence of wantsand requirements that have to be pleased. Thus, acondition of nervousness or misbalance occur that arouses achievement to get satisfaction that further leads to the cope and growth of the job. The theories of servant leadership focus towards addressing the new age requirements of the employees. Hence, newly found factors such as neuroscience, lifespan psychology, resource allocation are effectively enhanced through this leadership type. Organizational behavior strongly affects the individual as the individual is also a crucial part of the organization The scope of management learning, the nature of individual as well as managerial learning, and the relationsbetween them, knowledge from the precedent and for the opportunity; the altering nature of administration, of organizations, and of knowledge. The procedureoflearningandeducationmethodsandmethod;processofphilosophy; understanding and learning; insight and analysis; agenda of organization learning.Therefore, in this article offers new and healthy relationship between organizational and individual
6 learning exploring the learning practices of individual managers (Bednall, Sanders and Runhaar2014). This relationship between organization and individual management learning remains unresolved for days that leads to unproductively and misunderstanding leading to lackofmotivationandpoorperformance.Managementlearningandtrainingofthe employees is essential in an organization learning abilities such as values, behavior, rules, routines and so on. The purpose is to expose different levels of management learning underpinning the relationship between organization and individuals leading to positive outcomes. It shows how employees perceive or seek different ways of learning and apply it in their task to achieve the organizational aims and objectives. There help to shape the individual behavior and characteristics which increases the level of motivation and they set an example for others on how to accomplish their targets and remain satisfied along with self development. Findings Employee relations with management or organization or with other senior executives are a vital factor in the running of a business (Tansel and Gazîoğlu2014). The relation of employees with the management or the attitude towards them determines the performance of organization as well as the employees. If the managers or supervisors are egoistic and extrovert hat s, rude and arrogant towards his or her staff that may rise to conflicts that will lead to discouragement and lack of motivation among them that will affect their performance and also have a negative influence on other employees. Therefore, a great leader or manger will always identify the problem and come up with a solution rather than abusing or shouting at his subordinates. Therefore, it is the responsibility of the management to look into this matter and hire a true leader who has the capability to look after his or her employees and the organization and keep them motivated and never let them down. Thus it is very important to maintain a healthy relationship between employees and the management with sense of
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7 satisfaction and mutual respect from managers and also satisfaction with the amount of pay. The continuous interaction and communication will keep them motivated and not feel left out or inferior to others and also that they have not been taken seriously and their efforts have goneintovain.Improvingthemanagementandemployeerelationwillimprovethe productivity and performance of the organization in large firms and reduce conflicts that are thebiggestcompetitiveadvantageacrossworldwide.Therefore,morethehealthy relationship, higher will be the profit of the firm. Organizational behavior is an important factor that actually can also determine the motivation and performances of the employees. According to Kanfer and Chen (2016) organizational behaviors are actually linked with the human decision making process. Human decision making process in itself tends to be an important part of the motivational aspects of people. In this case the authors talk about the fact the motivational factors are not always only likedwithindividualorientedfactors.Thisiswheretherelationshipbetweenthe organizationalperformanceandthemotivationoftheindividualemployeeoriginates. Motivation in modern times is related to the cognitive, behavioral, recursive and reciprocal activities that are aspects that help to organize the goals of the individuals. The findings of various empirical studies suggest that the relationship between the individual and the organization is governed by many significant factors. Although various previous literatures have pointed to the fact that effective organizational behavior promotes more motivated workforces, there are far many other factors that also tend the affect the performances of employees within a given organization. The behaviors of individual employees in their roles actually tend to affect the behaviors of the other employees in the given setting in various ways. Thus, itcannot alwaysbe said that if one set of employeesdisplay effective organizational behavior the other set of employees would also follow suit. The coordination between various departments also become important as motivators. In this case performance
8 rewards, employee engagement, organizational culture and team bonding become essential in dictating the performances of employees. Experience is not always a strong factor for motivating employees. The essential recognition of experience, work culture, co-workers are important in determining motivation and performance enhancement through experience. An important factor that guides motivation and performance across organizations is Human Resource Management. Better HR functions of organizations are often attributed to better performances of the employees. Albrechtet al. (2015) have focused on four effective human resource management functions in order to understand the relationship between HRM and employee engagement and competitive advantage. The four identified aspects are selectionofpersonnel,socialization,traininganddevelopmentandperformance management. It is important to note that these factors are not only related to employee motivation or performance but have essential relationship with the competitive advantage gained by organizations. The findings of the study suggest that the HRM departments need to move beyond engagement surveys and routine administration. It becomes much important that Human Resources are developed in a way in which the needs of the employees can be better understood. The four elements that have been identified can be effective in determining the overall performances of the organizations. Personnel selection is important as this can help to select the rightly motivated and focused people for recruitment. Socialization process becomes important as the employee can only be motivated for providing better performances if there is effective levels of development of relationships. Performance management is important as in order to perform up to the set standards the employee and the management should engage in the creation of the stringer performance enhancement techniques. Lastly, training and development is important for motivating employees as it creates the basic foundations for the continuous learning processes that the employees would have to engage in throughout their organizational life. The various aspects are very essentially brought
9 forward through the study. It is important to determine the value of each employees for the organization. All the four factors are essential for the development of effective human resource functions. Human resources should focus on newer ways to reach out to the employees in order to find all the factors that motivate them. Only through the optimization of the four identified factors can the HRM manage employee motivation and performances better. It can be said that only through effective motivation can employees provide effective performances that contribute to the growth of the organization. Leadership becomes a much important factor when motivating employees. It is one of the most important functions of the leadership. People management contributes essentially towards the significant performances of the organizations. In essence this type of leadership is an approach in a holistic sense. Servant leadership focuses on developing the ethical, emotional, relational and spiritual sides of the people that are managed (Quarterly 2019). It is important that this type of leadership is used to motivate the new age employees. Motivation and performance are always important inthecontextoforganizationalperformance.Servantleadershiphavebeenmeasured however in relation to its actual significance with regards to the employee motivation and performance aspects. Although various previous literatures have pointed to the fact that effective organizational behavior promotes more motivated workforces, there are far many other factors that also tend the affect the performances of employees within a given organization. There are however crucial limitations to the researches in relation to servant leadership that have been found through the recent researches. The studies have been based much on assumptions that in many cases seem to be biased in an attempt to promote this kind of leadership. The study had pointed out the various ways in servant leadership can help to enhance the productive performances of the organizations. Leadershipisamongthemostimportantfactorsthataffectmotivationand performancesoftheemployees.Itcanbesaidthatsignificantlevelsofmotivated
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10 performances can only be achieved with the help of effective leadership. Competitive environments are causing significant issues with regards to leadership. Hence it can be said thatinthecurrentscenariosofcorporateworld,leadershipanditsrelationshipwith motivation and performance have been greatly affected by negative constraints. According to Boies, Fiset and Gill (2015) transformational leadership is being considered while forming essential strategies for motivating and managing employees across corporate organizations. It isimportantthatleadershipisutilizedinsignificantwaysinaccordancewiththe requirements of the times. Transformational leadership has been long considered to be an effective form of leadership that can actually help teams to get more motivated and perform better. However, like all leadership strategies, transformational leadership is also affected by thechangingtimes.Itisimportanttoconsiderthusaccordingtotheauthorsthat transformationalleadershipneedtobemodifiedinaccordancewiththesignificant requirements of the time. Leadership roles should keep on changing as per the needs and requirements of the organizational requirements. Transformational leadership is change based. Hence, the motivational requirements of the team members should also be considered when the various change processes are being implemented.It is important to consider that leadership is an ever changing aspect of organization. Hence, the focus should be towards effectively forming the strategies that would be undertaken to help the teams perform better. It is much important to remember that leaders interact on a real time basis with the team members. Hence, leaders have the potential to gain the best knowledge from the employees. Performances can only be improved if the leadership aspects keep on changing in accordance with the changing needs for motivation in the context of the organizational environment. Methodology A prearranged survey is used in the study as a device to obtain information on employee’s attitude for what inspires that majority to attain better presentation at work. These
11 questionnaires were ready available to them and had time to reply the query footed on their visions at the company. The survey had both opened and closed questions. Both the opened and closed questions were outlined as much as potential so as to make the survey more effectualandefficient.Thisreviewwassynchronizedbythedistrictdirectorofthe corporation so as to attain its final goal. The closed queries were little and straight to the point and it was not essential for respondents to inscribe a great deal. The respondents were just predictable to mark an “X” where they sense it communicate with them the majority. The survey was given to the workers and the responded questions were revisited at the conclusion of their counters in a proposal box where by their individuality were not revealed on the questionnaire. Conclusion In conclusion, it can be said the study has helped in the essential understanding of the concept of leadership. In the context of the changing corporate scenarios, it becomes importantthatalltheorganizationalfactorsthatessentiallyaffectmotivationand performance are very importantly considered. The consulted journals and other sources have effectively evaluated the prospects of motivation and performance in the context of the ever changingorganizationalenvironments.Humanresourcemanagement,humanrelations, learning management, organizational behavior and leadership were found to be significant factors that affected the prospects of motivation and performance. The literatures consulted have pointed out that organizations are always looking forward to optimize its functions in ordertomotivateemployees.Organizationsarefocusedmoretowardsimprovingthe performances of the people that are most important for their productivity. Motivation has been identified as one of the biggest factors affecting employee performances. Conclusively, it can be said that organizations are aware of the factors that can enhance motivation and
12 performances of their employees. New and improved techniques are being employed in the corporate sectors to understand the needs of the workforce.
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13 References Albrecht, S.L., Bakker, A.B., Gruman, J.A., Macey, W.H. and Saks, A.M., 2015. Employee engagement,humanresourcemanagementpracticesandcompetitiveadvantage:An integrated approach.Journal of Organizational Effectiveness: People and Performance,2(1), pp.7-35. Alfes, K., Shantz, A.D., Truss, C. and Soane, E.C., 2013. The link between perceived human resourcemanagementpractices,engagementandemployeebehaviour:amoderated mediation model.The international journal of human resource management,24(2), pp.330- 351. Bednall, T.C., Sanders, K. and Runhaar, P., 2014. Stimulating informal learning activities through perceptions of performance appraisal quality and human resource management system strength: A two-wave study.Academy of Management Learning & Education,13(1), pp.45-61. Boies, K., Fiset, J. and Gill, H., 2015. Communication and trust are key: Unlocking the relationshipbetweenleadershipandteamperformanceandcreativity.TheLeadership Quarterly,26(6), pp.1080-1094. Cafferkey, K., Heffernan, M., Harney, B., Dundon, T. and Townsend, K., 2018. Perceptions of HRM system strength and affective commitment: The role of human relations and internal process climate.The International Journal of Human Resource Management, pp.1-23. Casey, C., 2013.Work, self and society: After industrialism. Routledge. Guest, D.E., 2017. Human resource management and employee well‐being: Towards a new analytic framework.Human Resource Management Journal,27(1), pp.22-38.
14 Kanfer, R. and Chen, G., 2016. Motivation in organizational behavior: History, advances and prospects.Organizational Behavior and Human Decision Processes,136, pp.6-19. Quarterly, T. (2019).The Leadership Quarterly. [online] Journals.elsevier.com. Available at: https://www.journals.elsevier.com/the-leadership-quarterly. Tansel, A. and Gazîoğlu, Ş., 2014. Management-employee relations, firm size and job satisfaction.International journal of manpower,35(8), pp.1260-1275.