Contemporary Issues in People Management at TESCO

People Management

Table of Contents
INTRODUCTION...........................................................................................................................3
Main Body.......................................................................................................................................3
Contemporary issues faced line management related to people management............................3
Knowledge skills behaviour for effective management of people..............................................4
HR process and support management for effective people management...................................8
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Human resource managers are essential part of a company who perform different
business functions in an efficient manner in order to attain predefined goals and objectives. Here,
it is crucial to manage workforce within organisation effective to ensure long term growth and
sustainability (Antunes and Franco, 2016). In the current report TESCO has been taken into
consideration that is well known organisation of retail sector that deals in groceries and general
items. It has headquartered in UK and currently operating business in nearly 13 countries at
global level. It nearly owns 25% of market share of retail industry within UK. The present report
includes numerous contemporary issues of managing people at work place. In addition, several
skills, behaviours that are required to present in HR manager are also discussed in present report.
Further, it consist an overview regarding detailed HR process that is used for effective people
management. Moreover, it provides a detailed prospective about effective management of human
resources within organisation in order to desire goals.
Main Body
Contemporary issues faced line management related to people management
Innovation and automation: As per the current trend, organisations adopt new and
advance approaches to perform a particular task in better manner. Managers bring changes in
existing methods of work on continuous basis. It is analysed that employees do not accept
changes rather they resist it (Backhaus, 2018). They wish to stick with predefined approaches of
performing a task. So, it is quiet challenging for human resource managers to get support from
employees while introducing changes at work place. Here, managers of TESCO also prepare
several strategies with an aim to get support of subordinates for the betterment of organisation.
Training and development: It refers to improve in the skills, potential and capabilities of
human resources in order to enhance their productivity. There are several theories are used by
HR managers of TESCO with an aim to bring positive changes at work place. Here, cognitive
and experimental are different types of learning which has been developed by C. Rogers.
According to Rogers different learners have different needs and wants which need to
considers in order to get positive outcome. Here, experience helps a person to gain valuable
insights about a particular topic that is crucial for learners. By personal involvement in learning

process individuals are able to undertake self assessment that helps them to understand impact
of overall process over their personality.
Theory of reinforcement: This theory emphasis on learning behaviour of an individual
during overall process. It is associated with reinforcement theory that emphasis over
development of several training programs that are essential part of HR practices. It is analysed
HR managers of TESCO provide several incentives, rewards to employees in order to influence
their performance in positive manner (Cleaver, 2017). They provide certificate of appreciation,
recognition, salary increment, acknowledgement to get positive results.
Leadership development: There are certain theories which are used by manages of
TESCO to lead as well as guide employees in better manner. These theories are given as under:
Contingency theory: It is based on the fact that there is no particular style of leadership
rather behaviour of leaders should be depend on the situation occur at work place. There are
several variables associated with a particular situation which need to analyse by leaders in an
effective manner before taking any decision. As per this theory, there should be proper balance
between context, need and behaviour. Managers of TESCO adopt this theory by not stick with a
particular leadership style rather have a contingency approach that depends on different variables
of situation occur at work place.
Knowledge skills behaviour for effective management of people
There are certain skills, behaviour and knowledge that need to present in HR
professionals so that they can handle work force within organisation in an effective manner.
These skills are really crucial for effective people management at work place. In reference of
TESCO some essential skills are mentioned as under:
TEAM Building:
Team building skills are crucial and help HR manager in formation of an effective team.
It also helps in managing team of different individuals effectively that is essential to attain
predefined objectives (Fayol, 2016). For this purpose, Tuckman's team development theory is
used that is based on three features such as maturity & ability, leadership style and relationship
changes. Steps of team formation as per this theory are given as under: