Performance Appraisal and Bullying in the Workplace
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This article discusses the importance of performance appraisal in healthcare organizations and the laws dealing with bullying in the workplace. It also provides strategies to deal with bullying in the workplace.
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Running head: MANAGEMENT IN HEALTH SCIENCES1 Management in Health Sciences Student Name Institutional Affiliation
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MANAGEMENT IN HEALTH SCIENCES2 Part 1 Introduction Performance appraisal plays a vital role in ensuring that organizations achieve their objective within a particular period. It is the practice of assessing employee’s performance in comparison to particular predetermined standards of the company. It is usually used to obtain, analyze as well as record evidence concerning the values of the staff to that of the organization. Various companies have employed the use of performance appraisal to analyze staff performance especially in healthcare, the advantages and disadvantages to determine if there is a need to train as well as suitability for promotion. Moreover, organizations uses the performance appraisal to allocate rewards to employees with exemplary performance, offer advice to those with dismal performance as well as understand their opinion concerning their department, position, and the entire organization. Significances of Performance Appraisal in Companies One of the main strategic benefits of the performance review to the organization is that it can be used to measure the worker's performance thereby enabling the organization to know if the progress of the work is headed towards the desired aims and goals. Additionally, employees can receive a bonus as a result of excellent appraisal which helps in motivation building among the workers. Hospital mostly uses this technique to encourage health care providers who operate at night shifts. Performance appraisal also contributes towards the achievement of the organizational goals since it plays a crucial role in assisting the employee to have a clear understanding of their duties as well as responsibility through giving direction to individual performance (Bernardin, & Wiatrowski, 2013).
MANAGEMENT IN HEALTH SCIENCES3 Secondly, performance appraisal helps in identifying the weakness and the strength of the workers within the organization. Therefore, organizations can evaluate the vulnerability at the right time and come up with ways on how to deal with the weakness. Thus, this can help the workers to enhance their efforts towards meeting the standards set by the company. Moreover, after identification of strength of employees through performance review, the organization can decide to motivate the work through rewards so that they can work hard towards set goals (Venclová, Salková, & Kolácková, 2013). Through performance appraisal, supervises and staffs are encouraged to have continued as well as organize dialogue, provide feedback to employees after a comprehensive assessment. Therefore, this assists with the evaluation of the current and past performance with the goal of discovering if there is a probability of improvement of performance to achieve the organization goals. Finally, performance appraisal assists the management when it comes to the control of the organization targets as a result of employee's performance. Through creations of a healthy environment between the supervisor and employees, there is always a smooth flow of duties due to positive attitudes (Warokka, Gallato, Thamendren, & Moorthy, 2012). Therefore this often leads to the achievement of the company goals at the right time. Performance review also provides all information concerning task as well as job responsibility thereby making all functions to be performed by workers clear. Thus, this minimizes the number of errors associated due to lack of information among the employee leading to achievement of the goals and aims set by various organizations. Through performance appraisal, complains of the employees are looked and deal with within the right time leading to better performance and achievement of the organization goals. Part 2
MANAGEMENT IN HEALTH SCIENCES4 Bullying Workplace bullying refers to the physical, verbal, psychological or social abuse at the workstation by one or more colleagues or people who are superior to them over a long time (Cowan, 2012). Such individuals are often subjected to aggressive conducts that they find difficult to defend. They are always feeling of intimidation caused by someone who exercises power and strength to hurts as well as cause fear. Presence of such a person usually makes them have vulnerable as well as uncomfortable feeling to an extending of being stressed and demotivated at the workplace. Laws dealing with Bullying at Work Place Recent studies indicate that there is a rise of bullying in various workplaces resulting in several campaigns to encounter harassment and do away with it through the creation awareness to the employee. The significance of attacking bullying within multiple organizations should not be underestimated. There are very few laws that have been put in place to deal with bullying. The set of rules that can be used to deal with bullying include; administrative laws, tort laws and industrial laws (Indvik, & Johnson, 2012). Administrative laws deals give bullied employee a chance to challenge the action of somebody who despite not being a government servant is exercising public powers officers. Industrial laws mainly deal with precedents that address legal right as well as restrictions of people within the organization. It mediates several conditions of the relationship between employers, employees and trade union. Tort law serves to guard the interest of a person, reputation, and physical security. Therefore, unlawful interference such as those caused by bullies is looked at by the tort laws. Other laws such as workers compensation laws as well as anti-discrimination laws can also be used to safeguard people from bullying at the workplace.
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MANAGEMENT IN HEALTH SCIENCES5 There are various strategies that my organization will come up with to help deal with bullying in the workplace. There will be a suggestion box where people will be dropping any complaints including those of bullying the bullies are identified earlier, and appropriate measures are taken to deal with such people. Additionally, there will be an organization harassment policy that acts as a guide for every employee against being bullied (Cooper-Thomas et al., 2013). The policies will encourage individuals to first try resolving their bullying issues by themselves. However, if it fails, the policies encourages individual who feel bullied to seek for further helps through involving the top management or the police who will initiate a legal system and prosecute for taking part in harassment or assault. Moreover, my company will come up with a reward system for departments that have the best working association. Finally, my organization will organize frequent workshops where the employees will have a chance to raise any complaint concerning bullying. The training will also create awareness concerning the effects of bullying and its consequences.
MANAGEMENT IN HEALTH SCIENCES6 References Bernardin, H. J., & Wiatrowski, M. (2013). Performance Appraisal.Psychology and Policing,257.https://books.google.co.ke/books? hl=en&lr=&id=QgsMvvLspPQC&oi=fnd&pg=PA257&dq=Bernardin,+H.+J.,+ %26+Wiatrowski,+M.+(2013).+Performance+Appraisal.+Psychology+and+Policing, +257.&ots=ljx_LP4gqs&sig=_WT_SJJj69Apt4lD_VKq9_6cY50&redir_esc=y#v=onepa ge&q&f=false Cooper-Thomas, H., Gardner, D., O'Driscoll, M., Catley, B., Bentley, T., & Trenberth, L. (2013). Neutralizing workplace bullying: the buffering effects of contextual factors.Journal of Managerial Psychology,28(4), 384-407. https://www.emeraldinsight.com/doi/abs/10.1108/JMP-12-2012-0399 Cowan, R. L. (2012). It’s complicated: Defining workplace bullying from the human resource professional’s perspective.Management Communication Quarterly,26(3), 377-403. http://journals.sagepub.com/doi/abs/10.1177/0893318912439474 Indvik, J., & Johnson, P. R. (2012). Lawsuits walk in on two feet: The bully in the workplace.Journal of Organizational Culture, Communications and Conflict,16(2), 63. https://www.researchgate.net/profile/Daniel_Jones6/publication/289747028_What_are_th e_effects_of_psychopathic_traits_in_a_supervisor_on_employees'_psychological_distres s/links/56ef181b08aed17d09f86c8f.pdf#page=81 Venclová, K., Salková, A., & Kolácková, G. (2013). Identification of employee performance appraisal methods in agricultural organizations.Journal of Competitiveness,5(2). http://www.cjournal.cz/files/131.pdf
MANAGEMENT IN HEALTH SCIENCES7 Warokka, A., Gallato, C. G., Thamendren, A., & Moorthy, L. (2012). Organizational justice in performance appraisal system and work performance: evidence from an emerging market.Journal of Human Resources Management Research,vol. 2012,1-18 https://ibimapublishing.com/articles/JHRMR/2012/159467/159467.pdf