Management

Read about the importance of performance evaluation, self-awareness, feedback, professional networking, self-care plan, and assimilation of research outcomes in Management. Get Management in just 8 weeks.

Running head: MANAGEMENT
Management
Name of the Student
Name of the University
Author Note

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Activity 1:
Part A:
A.
The organization that is not conducting the performance evaluation will face the
issues in the quality of the services. If the performance evaluation is absent from the part of
the organization, then the assessment of the production of the quality, offered by the
employees to the customers will not be tracked. Along with that, if the organization faces a
sudden decrement in the sales of the products or the services that they offer to customers,
then the company will not be able to evaluate the reasons for the decrement. Apart from this,
the recognition of the good work of the employees will not be possible as the organization
will not be able to assess the performances of the employees (Jenter and Kanaan 2015). The
employees will lack much needed motivation to improve their performances as the
assessment of the performances will not be present. Along with this, the base of the rewards
and the rewarding policy for the improved performances of the employees will be absent.
B.
The evaluation of my own skills can be conducted through testing myself through the
various activities. In order to assess my skills, the ability to manage the challenges for the
successful completion of the activities is in need to be evaluated. The evaluation of my own
skills and competencies can be successfully evaluated through testing myself in various
different situations. The ability to manage those situations and the variations can be tested to
assess my skills and the competencies. The conduction of the evaluation of my skills and
competencies is much needed for me in order to get a proper idea of the strengths and
weaknesses of mine as a person. The evaluation has the potential to help me in my
development to overcome the weaknesses. The identification of the strong points enabled me

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to have a proper idea about my abilities and the skills. Hence the assessment of the skills and
the competencies are much needed for me.
C.
The self-awareness is significantly important in the conduction within the community
services sector. The self-awareness helps me in having a proper idea of the community.
Along with that, the self-awareness helps in the identification of the various aspects of the
community. The community services are usually dependent on the local community and the
people of the region. The self-awareness is instrumental in identifying the needs of the local
people so that I be able to align the services to the requirements of the community. Apart
from this, the self-awareness of mine will be significant in the design of the activities with
precise focus on the societal values of the community, the cultural beliefs of the community
and the cultural orientation of the community (Soria, Nobbe and Fink 2013). The improper
design of the activities can be identified with the help of my self-awareness and that will also
be instrumental in the correction of them. The importance of the self-awareness is observed
to be in the effective management of the community services with a precise focus on meeting
the requirements of the community and the various sections of the community.
Activity 2:
I have selected a friend of mine as the responsible person to provide the feedback for
me.
I want to receive feedback regarding my behaviour while communicating.
I am ready to change my way of talking during the time when I got opposite point of
view or during the incident when I am unable to convince the other person.

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In order to support the feedback, the evidence is the comments of that friend
regarding the anger during the communications. He commented that I get angry or frustrated
in significantly easy manner while having a communication and during the time I am unable
to convince something to the other person.
The support in this case is a counsellor for me who can manage my anger issues.
I would like to consult with the counsellor and will try to undertake a rehabilitation
and meditation program where I will be able to overcome my anger issues.
Criticising other’s work or the work of a colleague is not appreciated. The critique of
the work of my colleague will not produce any good to me. At the same time, my
improvement will not be based on the critique. Hence the production of the criticism will not
help me at all. Along with that, negative criticism of my colleague’s work has the potential to
make him or her angry and dissatisfied. People with strong individualistic mind-set has the
possibility to get angry (Salmon, Walker and Stanton 2015). Considering an emotional
colleague, the criticism of him or her work from my part, has the potential to make him or her
feel low and the emotions has the possibility to get the better of him or her after the
assessment. Apart from this, the colleague has the possibility to be significantly concerned
with the techniques or the activities of him or her that got criticised. Hence the operational
efficiency and the effectiveness of the team work will be in deep threat with the criticism of
my colleagues.
The success of the feedback in improving a candidate is dependent on the way of
producing it. As the feedback consists of positives and negatives of an individual’s
performances, the possibility of getting angry over the expression of the negative points in
the feedback from the part of the individual is high. Hence the production of the feedback
needs to be in alignment with the appropriate techniques. The feedback needs to be delivered

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on the basis of the outcomes of the practical activities that the individual is conducting. It will
be easier to show an individual about his or her negative points from the assessment of the
practical outcomes. The scope of confusion on lack of skills or the competencies are well
covered through the portrayal of the outcomes of the practical activities. Hence it is easier to
convince the other person regarding his or her drawbacks and that becomes productive as
well as he or she will get the practical idea of the areas in which they lack.
Activity 3:
It is important to get the feedback from the other members of the team along with the
supervisor of the team as it produces a 360 degree evaluation of the activities. It is possible
that the team members have something different to tell about my activities compared to the
supervisor and that becomes crucial in the process of feedback production.
I need to show that I am attentive to the feedback. The process of producing feedback
needs not to be influenced by my emotions. I need to think less about the perception. I need
to make sure that I have sufficient time to think about the feedback. I need to start
considering the negative feedbacks as the opportunity to get improved and at the same time, I
must not forget to say “Thank you” to the person providing the feedback (Trust, Krutka and
Carpenter 2016).
Activity 4:
In the modern business context, the professional networking has great significance.
The reason is that it provides in depth knowledge to the persons involved in the network. The
participation in the professional networks makes sure that the individuals get the chance to
express their opinions and the messages. The exchange of the opinion and the messages has
the possibility to assess the point of view of the individuals inside the network and that
becomes crucial in providing an in depth analysis of the strong and the weak points of the

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individuals. With the assessment of the other members of the network, the improvement of
the skills and the competencies becomes significantly achievable.
The list of the support networks includes Business SA, BNI and BPW. Business SA is
seen to offer business contracts in fun environment in South Australia (Business-sa.com.
2019). BNI offers the training sessions on the networking and marketing skills (Bni.com.
2019). BPW offers the women workers he chance to discuss regarding the issues that affect
them locally, internationally and nationally.
Activity 5:
I need to improve my skills of dealing with the individuals of other culture,
background and nationality. I feel that my communication with the individuals of other
backgrounds is partly efficient. The intercultural communication can be a serious problem for
me in operating in multinational organizations. Hence it is much needed for me to improve.
The improvement needs to be conducted through leaning different languages and the local
phrases that they use.
The specialist advice for the improvement of my communication is much needed. The
specialist comments will make sure that I achieve the correct networks to find the persons or
the materials for my improvement in communication. Along with that, the comments will be
significant in making sure that I get a proper evaluation of my improvement whether I am
following the correct path or not. The comments will be helpful for me in the identification of
the weak points and solving the difficulties. Apart from that, the expert comments will be
significantly helpful for me in getting the knowledge regarding the techniques to manage the
difficulties with limited amount of effort. The achievement of the expert comments needs to
conducted with the cooperation of the professors of the respective languages that I want to
learn to improve my communication.

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In the modern business context, the competition among the organizations is observed
to be significant. The organizations have notably limited scope for their survival in the
market and for their growth. Under such situations, the organizations are observed to focus on
the production of quality in the products and the services that they offer to the customers. In
this case, the production of the quality will depend on the skills and the competencies of the
employees. Hence the lack of the skills and the competencies will be significant obstacle in
the achievement of the desired quality in the performances of the employees. It is evident
that, meeting the needs of the training and development of the employees will be significantly
in alignment with the improvement of the operations of the organizations and that will have
the potential to increase the growth of the organization. In addition to this, this will certainly
help the organization to achieve a breathing space in the intense competition of the market.
If the trainings and the developmental needs of the employees are not met, it is
significantly possible that the organization will face repetitive cases of operational faults from
the part of the employees. It has the potential to force the organization to face the financial
losses and at the same time, can produce notable amount of damage to the reputation of the
organization in the industry.
Activity 6:
Self-care is considered to be an activity that individuals conduct in order to maintain
their mental physical and emotional health.
A self-care plan must address the six different parts which are the emotional self-care,
practical self-care, physical self-care, mental self-care, social self-care and spiritual self-care.
The activities for the physical self-care are dedicated for the improvement of the
physical health. The expansion of the physical self-care can be conducted through taking a
walk during the lunch breaks, the proper sleep of eight hours per day and maintaining a

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proper hydration. The walk during the lunch break will make sure that the digestion is
properly managed and the 8 hours of sleep is instrumental in making sure that the individuals
do not suffer from any sort sleeping disorders. Along with his, individuals are seen to suffer
from the hydration and the consumption of the sufficient water makes sure that the
individuals stay hydrated.
The psychological self-care is concerned with the activities that are significantly
helpful in the improvement of the mental health of the individuals. It needs to stimulate the
mind or the intellect of the individuals. The activities that can be significant in the expansion
of the mental self-care of the individuals are observed in the form of reading books, solving
puzzles and playing chess game. All the mentioned activities trigger an individual to think
differently and in accordance to the problem situation as well.
Activity 7:
The five questions that are significantly important in developing or determining my
professional goals are whether the goal is specific or not, whether the success of the goal is
measurable or not, whether the completion of the goal has time-based or not. Along with this,
the evaluation of the goal’s relevancy and whether the goal is achievable or not, needs to be
assessed.
The chosen professional goal is the improvement of my IT skills.
The specific activity for the improvement is to complete a training of the MS excels.
The aim is to make sure that I be able to handle the excel sheets in a better manner.
The success of the activity will be assessed through testing my ability to use the skills
learnt from the activity in preparing the budgets and the work structures.

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The goal is significantly achievable through the chosen activity as the improvement of
the skill of handling excel sheets will be significant in increasing the IT skills.
The conduction of the activity will be significantly relevant for the goal as the
incorporation of the excel skill will notably increase my IT skills.
The activity is in need to be conducted within 8 weeks.
Activity 8:
The assimilation of the outcomes of the new research or the best practices is expected
to introduce a change inside the organization. The process of assimilation of the results of the
research is in need to start from communicating the needs of the change among the agents of
the change, the creation of urgency among the change agents regarding the implementation of
the change. Apart from that, the assimilation of the outcomes into the services of the
organization is in need to be considered on the basis of the capability of the change agents.
Hence the three major criterions in the process of the assimilation are the communication of
needs of the assimilation of the research outcomes, the creation of the urgency among the
change agents regarding the conduction of the assimilation and meting the training and
developmental needs of the change agents.
I consulted with three of the industry experts of the Woolworths Supermarket. One of
them was the marketing manager of the organization, one was the supply chain manager and
the other one was the human resource manager of the organization. The marketing manager
produced significant inputs regarding the marketing strategies that the organization
undertakes for the variety of the products that they sell. The supply chain manager was
notably helpful in specifying the importance of a strong supplier code. Along with that, the
human resource manager was able to communicate reading the probable issues that limit the
performances of the employees inside the organization.

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Activity 9:
The importance of the code of ethics in the organizational context is observed to be
significant. One of the prime reasons in this is the compliance. The government legislation
ensures that the companies are liable to communicate whether they implemented the code of
ethics or not. If not, then the organizations are subjected to express he reasons for that as
well. Hence the implementation of the code of ethics serve the responsibility from the part of
the organization. The implementation of the code of ethics enables the organization to
employ a strong and appropriate organizational behaviour among the members of it which
helps the organization in reducing the amount of risks associated with the operations of the
employees. In addition to this, the implementation of the code of ethics is significant in
making sure that the organization be able to achieve a strong image and reputation in the
industry and that plays a crucial role in influencing the preferences of the customers in
purchasing.
The chosen organization from the community service industry is the Transparent
hands. The aim of the company is to support the needy men, women and the children in their
medical treatment. The organization is a public charity under the section 501(c) 3. The code
of practices of the organization ensures that the organization be able to raise fund for the
medical treatment of the people of various countries. The code of practices of the
organization focuses on the monitoring of the activities regarding the fund raising and the
investment of the funds in the exact areas in a transparent manner. With a precise focus on
the monitoring of the activities and the code of the practices in alignment with the
monitoring, the organization is able to form an organizational structure which allows the
organization to open branch bat various countries to follow the implementation of the code of
practices. This ensures the successful execution of the organization’s mission of raising the
fund in ethical manner and monitoring the investment of it.

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Summative Assessment 1:
Q1:
The code of ethics affects the professional service delivery through the process of
making sure that the services belong to ethical processing. The ethical sourcing of the
supportive materials are observed to be a significant measure that the professional service
delivery associates with, as a result of the implementation of the code of ethics. In the
community service delivery, the code of ethics makes sure that the implementation of the
delivery of the services is in alignment to the desired quality ratings. In addition to this, the
code of ethics is significant in making sure that the community service delivery be able to
meet the actual needs of the community.
Q2:
The steps that will be significant in the self-management are identification of my drawbacks,
working on them with precise focus to improve it and convert it to my strengths. Along with
that, I need to work on my strengths to improve them more so that I be able to differentiate
myself from others on the basis of that.
Q3:
The five factors in the Big Five personality test are Openness, Conscientiousness,
Extraversion, Agreeableness and Neuroticism.
The openness indicates the personalities who like to learn new things and enjoy the
new experiences.
The Conscientiousness indicates the personality which shows higher degree of
Conscientiousness. The personality which belongs to this trait are significantly reliable.

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The Extraversion indicates the personality which achieves energy from interacting to
others.
The agreeableness figures out the individuals who are friendly, compassionate and
cooperative.
The Neuroticism signifies the emotional stability of the individuals.
Q4.
The five developmental opportunities that are significant for me are improvement of
my communication, negotiation skills, the improvement of the techniques for exchanging the
information, the increment of the technical and the skills of managing the conflicts among the
members of the my team.
Q5.
For the improvement of the communication skill, I need to undertake training on the
evidential speaking where the practice of the communication on the basis of the evidences
will take place. The negotiation skills are expected to be improved with increment in the
number of the negotiations conducted by me. For the increment of the technical knowledge, I
need to undertake professional training. The improvement of the skills of exchanging
information is to be conducted through setting up a network of the members of the team and
the exchange of the information. The management of the conflict will be improved trough the
establishment of the open and clear communication.
Q6.
The evaluation of own work is carried out by registering what I did well and what I
did not and the factors responsible for that.

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The analysis is important for the reduction of the impact that the factors had in case I
did not do well. Along with this, the analysis is also important identifying my strengths and
the weakness.
Q7.
The critical aspects are asking myself about the requirements that my team members
need, avoidance of thinking regarding the type of the feedback whether it is positive or
negative, assumption of the positive intent, address the specific and observable behaviours,
acting immediately, confirming whether the message is received or not, monitoring whether
any improvement is activated, monitoring the success of the improvement strategy, finding
out any sort of difficulty or impurity in it and making sure that the feedback is in alignment
with the actual need.
Q8.
The four learning styles are reading learning, auditory learning, visual learning and
kinaesthetic learning. The best one that suits me is the kinaesthetic learning as it produces me
the scope to learn with the practical assessment.
Summative Assessment 2:
The business that I will try to set up in the community services sector is an agency
that will take care of create fund for the medical treatment of the needy people of Africa.
As mentioned, the objective of the organization will be to provide the much needed
support to the people of Africa I order to make sure that the financial incapability of them is
not a barrier in securing their safety needs.
The ethical and the professional standards that are to be aligned with my company are
the legal framework of ethical employment with a precise focus on the issues like the wage

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characteristics of the employees, the ethical business conduction of the employees and the
time characteristics of the employees. The incorporation of the professional ethics will make
sure that the donations accumulated from the various donators, are portrayed in front of the
public in an ethical manner. This will be significant in making sure that the donators are well
convinced with the various paths in which their money is invested and will also be
instrumental in making sure that the incorporation of the professional ethics plays a crucial
role in motivating the employees towards the achievement of the desired goal.
The external data or the information that will be significant to convey my
expectations from the employees are the quality measurement legislations and the standards
of the quality measurement. This will be significant to let my employees know about my
expectation from them regarding the number of hours that they need to be operational and the
amount of quality that they need to portray during their operations.
I will undertake an evaluation of the reports and the assessment of the performances
of the employees to find out their developmental needs. The proper evaluation of the reports
of the previous years’ business conduction will help me in significant manner in finding out
the factors that affected the performances of my employees and decreased the quality of their
performances. This will be significant for me in understanding the developmental needs of
my employees. I will conduct training sessions in accordance to the outcomes of the
evaluation for the employees to make sure that they be able to receive the continuous
professional development.
The best practice for this case is questioning my employees regarding the difficulties
that they are facing in operating in the organization and the factors that are responsible for it.
The accumulation of the donation is a tough job and my employees need to be at their level
best to communicate and convince the donators regarding the noble cause. Hence any sort of

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drawback of them in these sectors will be in need of elimination. The main aim is to align the
advanced training sessions in accordance to their drawbacks. I consider the communication of
this, will be significant to encourage the employees to express about the difficulties that the
face during their operations and the developmental activities that they consider much needed
to help them become more efficient in their operations. The active participation of them in the
training and the developmental activities that are aligned with their incapability will be
significantly helpful in improving their performances.

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References:
Bni.com. 2019. BNI: Business Network International | Business Networking. [online]
Available at: https://www.bni.com/
Business-sa.com. 2019. Business SA - Home. [online] Available at: https://business-sa.com/
Jenter, D. and Kanaan, F., 2015. CEO turnover and relative performance evaluation. The
Journal of Finance, 70(5), pp.2155-2184.
Salmon, P.M., Walker, G.H. and Stanton, N.A., 2015. Broken components versus broken
systems: why it is systems not people that lose situation awareness. Cognition, Technology &
Work, 17(2), pp.179-183.
Soria, K., Nobbe, J. and Fink, A., 2013. Examining the intersections between undergraduates’
engagement in community service and development of socially responsible leadership.
Trust, T., Krutka, D.G. and Carpenter, J.P., 2016. “Together we are better”: Professional
learning networks for teachers. Computers & education, 102, pp.15-34.

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