Performance Management - The Alpha Omega Group

Running head: PERFORMANCE MANAGEMENT
PERFORMANCE MANAGEMENT: AN ANALYSIS OF THE CASE STUDY “THE
ALPHA OMEGA GROUP”
Name of the Student:
Name of the University:
Author’s Note:

1PERFORMANCE MANAGEMENT
Introduction
As stated by DeNisi and Murphy (2017), performance management is the process
through which the business corporations ensure that the activities or the job roles performed by
its workers or its outputs matches with the organizational goals or the objectives. Cappelli and
Tavis (2016) are of the viewpoint that performance management focuses on the aspect of
performance of the organization, its different departments, teams, individual employees and also
ensures the fact that it is in conjunction or alignment with the expectations or the performance
standards of the corporation. Thus, it had been seen the different corporations undertake regular
performance assessments for analyzing the performance of its workers and on the basis of this
adequate constructive feedbacks, training programs and others are being offered to them. The
purpose of this paper is to undertake an analysis of the performance management issues
highlighted in the case study “The Alpha Omega Group” and thereby offer adequate
recommendations to the corporation for the resolution of the same.
Performance Management Issues of Alpha Omega Group
The case study under discussion here clearly indicates that there are various issues
associated with the performance management system which is presently being used by the Alpha
Omega Group. The traditional or for that matter the manual nature of the performance evaluation
process used by the corporation is perhaps the most important issue. For instance, the employees
as well as the managers needs to manually fill-in the performance evaluation documents which in
turn takes a significant amount of time and this in turn delays the performance evaluation of the
workers. As a matter of fact, the case study clearly indicates the performance evaluation of more
than 50% of the workers of the corporation are due by more than 30 days despite the fact that the

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corporation is supposed to undertake the performance evaluation of the workers on their work
anniversary. Furthermore, it had been seen that because of the narrow range of the grading
system used for assessing or reviewing the performance of the workers it had been seen that the
majority of the workers despite their actual performance or the contribution that had made
towards the overall growth of the corporation end up getting an average score of 3 on a scale of 5
and thereby get good performance increments. More importantly, it had been seen that the
majority of the managers of the corporation under discussion here had also complained about the
ambiguous nature of the rating system which is being used by the corporation and thus they find
it very difficult to link the employee behavior with the criteria highlighted in the performance
appraisal. In addition to these, the performance evaluation forms do not offer adequate
opportunity to the managers to offer constructive feedbacks to the workers which they can use
for the enhancement of their performance. These in short are some of the most important short-
comings of the performance management system which is being followed by the Alpha Omega
Group.
Recommendations
Some of the most important measures that the Alpha Omega Group can use for
overcoming or resolving the performance management issues which it is presently facing are
listed below-
 Usage of online performance evaluation process: Alpha Omega Group can send the
performance evaluation forms to the employees through emails or post it over the portal
of the employees wherein they can update the same. This will not only help the
corporation to save a significant amount of time but would also reduce the work of the