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Performance Management And Control

   

Added on  2019-12-04

11 Pages3182 Words138 Views
Performance ManagementAnd Control

Table of ContentsINTRODUCTION...........................................................................................................................1Centralised or Decentralised model.................................................................................................1Performance measurement elements................................................................................................4CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................8

INTRODUCTIONPerformance management and control is considered as the process through whichmanagers and workers work together in order to plan, monitor and review the individual's workobjectives and overall contribution towards the firm. However, it is essential for organization toset, agree and monitor performance targets which will assist in contributing to the achievementof organizational objectives (Van Dooren, Bouckaert and Halligan, 2015). In the present study,University of West London (UWL) has been taken into consideration and identifies the decisionmaking model within firm. UWL inspires its students to become innovative professionals,connecting them to exciting and rewarding careers. Here, BREXIT issue is also taken intoconsideration while assessing the situation of UWL and then take decision making process forthe betterment of students. Centralised or Decentralised modelUniversity of West London has been currently planning to organised into 3 facultieswithin which there are 8 schools. Thus, involving different schools into one universities involvesvaried range of decisions to be taken so that effective decision can be taken. There are twodifferent types of decision making model such as centralisation and decentralisation. Withincentralised organisation, it helps in delivering important information that is mainly reserved fortop management (De Waal, 2013). Thus, such system helps in concentrating upon power in theupper levels of firm. UWL aims to take effective decision so that they can render best educationfacilities to students which would help them become creative and innovative professionals.However, such decision is autocratic and does not involve other employees to involve in decisionmaking. Here, the top management of university decides regarding the education system anddoes not involve other people to take decision and control (Goetsch and Davis, 2014).Centralisation is a comparatively older system of management and possess various benefits suchas within such system policies and objectives are clear and provide employees a fair idearegarding the expectations of business. Top management usually comprises of experts who arelikely to make best and effective decisions. However, it involves limited number of people whilemaking decisions in relation to university. However, the main conflicts faced by UWL whileundertaking centralised decision such as it requires to invest great deal of responsibility in1

relatively few people and is less effective as a solution to big issues (Ates and et. al., 2013).Following are the advantages of centralised model which is as follows-Focused vision- Vision is considered as the key attribute that helps in improvingeffective leadership and possess more centralised structure at all the levels of business.University aims to identify its vision in terms of delivering quality education and thushelps students to attain their goals (Wong and et. al., 2015). Decision making- Top management usually comprises of experts who are likely to makebest and effective decisions. However, it involves limited number of people while makingdecisions in relation to university (Schultz and et. al., 2013).Fast execution- UWL undertakes few people upon deciding the strategy and action sothat it could help organization to remain at dynamic marketplace. Here, leaders are ableto gather information and efficiently identifies the pros and cons of decisions so thateffective communication can be done.Minimize conflict- University also aims to create small groups and makes crucialdecisions so that conflicts can be reduced within management. It would help university toinvolve potential workers and manage the issues of students so that conflict can beminimized (Goetsch and Davis, 2014). Control and accountability- At the time when centralized leaders are in charge ofmaking effective decisions it is essential for firm to retain more control over operationsand thus they are accountable for the development of UWL. Furthermore, another model of decision making that could be undertaken by university isdecentralisation method which helps in taking decision by involving different levels ofmanagement. Here, decision making power is not just held with upper level but also involveslower level employees. Thus, top management includes continuous input of facts, informationand ideas from the reporting line (Arnaboldi, Lapsley and Steccolini, 2015). It is considered as ademocratic system so that effective decision can be undertaken to attain goals. Decentralisationis considered as the more democratic approach towards running an business in which everyindividual has certain level of autonomy. The main benefit of such type of system is that sinceworkers are involved in decision making and setting objectives they own such conclusions andobjectives. Here, morale and motivation level of workers are high and helps them to makeeffective decision making. Also, better choices are made so that expert decision can be made in2

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