Performance Management (PM) Assignment

Added on - 29 Apr 2020

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Running head: PERFORMANCE MANAGEMENTPerformance ManagementBasma alkiyumi14901210
1PERFORMANCE MANAGEMENTTable of ContentsIntroduction......................................................................................................................................2Literature review..............................................................................................................................3Discussion on Various Approaches and Behavioral of Measuring Performance in Today’sModern Organizations..................................................................................................................4Recommendation:............................................................................................................................6Section (A):..................................................................................................................................6Behavioral Approach................................................................................................................6Comprehensive Method of Measurement of Employee Behavior with Focus on SpecificCompetencies put forward by the Company............................................................................6Section (B)...................................................................................................................................8Communication Plan....................................................................................................................8Feature and Limitation of Communication Plan..........................................................................9Present Communication Plan of Al Shurooq Insurance Company............................................11Comprehensive Communication Plan without Any Biases.......................................................11What is not good about Their Plan?...........................................................................................12How to Avoid Discrimination....................................................................................................12Conclusion:....................................................................................................................................12References:....................................................................................................................................14
2PERFORMANCE MANAGEMENTIntroduction:The report gives an overview on Performance Management, its importance and thevarious approaches adopted in measuring performance. There is discussion aboutrecommendations on Al Shurooq Insurance Company and specific competencies of theemployees that finds a mention in the report. There is also discussion about the company’scommunication plan. Performance management however refers to the process that involvesintegrating and aligning the individual and organizational objectives for achieving theeffectiveness of an organization. This is a continuous process for the measurement, identificationand development of the individual and team performance and ensuring the alignment of theperformance with the organizational goal. The performance management helps in clarifyingmission, vision, strategies and values of the organization along with improvement in the businessprocess through the identification of deficiencies. In addition, performance management plays avery important role in retaining and attracting talents along with facilitating competencymapping, training and development needs. This also helps in assisting the manager in validatingtheir selection and recruitment techniques. Moreover, it also helps the employees in attainingtheir potential. At the same time, there is an improvement in the ability of the organization inchanging faster through identification of the gap between present abilities and potentialcapabilities. Further, performance management also ensures sustainable competitiveness of theorganization and helps in building intellectual capital. Trait approach is one of the approachesfollowed for performance management that emphasizes mainly on the stable individual traits.Another approach known as the behavior approach mainly focuses on the doings of the
3PERFORMANCE MANAGEMENTindividual. The third approach followed in performance management is the result approach thatfocuses on mainly on the outcomes and results of the employees.Literature review:Discussion on Various Approaches and Behavioral of Measuring Performance in Today’sModern OrganizationsModern organizations have certain new competencies that include ability for operation inever changing and ill-defined organization. They also need the capacity for dealing with abstractand routine work process and at the same time ability to handle responsibilities and decisions.Modern organization also focuses on interactive and group work. They also look for system wideunderstanding and possess the ability for operating within a time horizon that expandsgeographically(Van Dooren, Bouckaertand Halligan2015). These organizations also possessspecialized knowledge and competencies that are customer assistance oriented. Therefore, thereis a need for measuring the performance and behavior of the employees in modern organizations.However, the various approaches of assessing performance management are as follows:1. Trait Approach:The trait approach however puts emphasis on the traits of the individual that is stablethroughout the life span of individuals(Judgeand Zapata2015). The approach is most suitable fororganizations that involve structural changes drastically.2. Behavior Approach:This approach of performance management provides emphasis on the doings of theindividual. This approach is suitable for organization where no obvious link exists between
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