Performance Management: Window Dressing or Positive Contribution to Organisational Development
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This essay evaluates whether performance management is window dressing or makes a positive contribution to organisational development. It discusses the importance of performance management in achieving organisational goals, boosting employee morale, and improving working styles. It also highlights the role of performance appraisal in motivating employees and enhancing their skills. The essay concludes that performance management is essential for organisational development and growth.
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Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
A critical evaluation that performance management is window dressing or makes a positive
contribution to organisational development................................................................................1
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
A critical evaluation that performance management is window dressing or makes a positive
contribution to organisational development................................................................................1
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
INTRODUCTION
The performance of management is defined as a system used to improve the performance of
the management. An effective performance of management is necessary to manager and
contribute in the working of an organisation. It plays an important role in achieving
organisational goal by setting up plans , policies, strategies that makes effective communication
between the employer and employees of an organisation. It coordinates all the activities that take
place within an organisation. It is the system used to build strong communication and trust
among the employees in order to avoid conflicts and misunderstanding between them.
Performance Management helps to boost the morale of employees so that they ensure proper
functioning in the organisation. (Thanki, and Thakkar, 2018). This essay will explain about how
performance management contributes to organisational development.
MAIN BODY
A critical evaluation that performance management is window dressing or makes a positive
contribution to organisational development.
The performance of management is essential to make efficient use of all the activities that
take place in the workplace. It helps to evaluate plans and goals that are necessary for
development of an organisation. It is wider concept that are used to setting up of various
activities for enhancing productivity and profitability of the company. The key purpose of
performance management is to encourage talent and focuses on individual performance to make
effective use of all the resources.(Garg, 2019). It includes planning, managing, recruiting,
training, organising , appraising of employees and creating an opportunity to improve the quality
of work. It is essential for efficient and transparent use of available resources that helps to
strategies goals. Performance management is a continuous process of identifying , developing,
encouraging the employees to ensure the achievement of organisational goal. It is required at
each level of organisation to specify and make them clear about their job and responsibilities.
Employees performance are also determined to administer the work and evaluate their work
performance. (Abbaspour and Dabirian, 2019). It focuses majorly on communication of
activities between the supervisor and employees and execution of responsibility to meet the
company's objective. Performance Management ensures benefits and values the methods and
1
The performance of management is defined as a system used to improve the performance of
the management. An effective performance of management is necessary to manager and
contribute in the working of an organisation. It plays an important role in achieving
organisational goal by setting up plans , policies, strategies that makes effective communication
between the employer and employees of an organisation. It coordinates all the activities that take
place within an organisation. It is the system used to build strong communication and trust
among the employees in order to avoid conflicts and misunderstanding between them.
Performance Management helps to boost the morale of employees so that they ensure proper
functioning in the organisation. (Thanki, and Thakkar, 2018). This essay will explain about how
performance management contributes to organisational development.
MAIN BODY
A critical evaluation that performance management is window dressing or makes a positive
contribution to organisational development.
The performance of management is essential to make efficient use of all the activities that
take place in the workplace. It helps to evaluate plans and goals that are necessary for
development of an organisation. It is wider concept that are used to setting up of various
activities for enhancing productivity and profitability of the company. The key purpose of
performance management is to encourage talent and focuses on individual performance to make
effective use of all the resources.(Garg, 2019). It includes planning, managing, recruiting,
training, organising , appraising of employees and creating an opportunity to improve the quality
of work. It is essential for efficient and transparent use of available resources that helps to
strategies goals. Performance management is a continuous process of identifying , developing,
encouraging the employees to ensure the achievement of organisational goal. It is required at
each level of organisation to specify and make them clear about their job and responsibilities.
Employees performance are also determined to administer the work and evaluate their work
performance. (Abbaspour and Dabirian, 2019). It focuses majorly on communication of
activities between the supervisor and employees and execution of responsibility to meet the
company's objective. Performance Management ensures benefits and values the methods and
1
technique that provides strong organisational culture to the employees where they shared all the
vital information of organisation.(Ying, Tookey and Seadon, 2018).
Performance management improves working style of the employees which leads to appraisal
of employees at workplace. Performance appraisal is a process to keep checking on the
employee's job and its contribution in company's growth and rewards are given to motivate the
employees. (Nair, 2019). Employees are the asset of the company and appraisal of performance
helps them to improve his skills and knowledge for future growth. Performance highlights the
potential of an individual in ascertaining the behaviour of employees towards an organisation.
The sole purpose of performance management is to manage all the task that are assigned to
employees to implement it with full sincerity and commitments. Performance management is a
combination of all the activities of management which required to innovate, goal achiever and
satisfaction of work ensures success of the management. It helps to achieve better result and
output by managing and coordinating all activities to run the business. The UK based company,
Sainsbury set out many policies to improve efficiency of its employees, manage time and
schedule quality work to encourage them towards their work and avoids employment high
turnover, poor performance at workplace. The main objectives of performance management
includes setting up of organisational vision, strategic goal, improves professional excellence,
promotes talent , identification of high performance and team culture. Performance management
give rise to performance appraisal to evaluate the ability of a person for further growth in
achieving targets and plans.(Chandra and Kumar, 2018)
Performance appraisal refers to analysing the performance and supervising the work to
influence working environment through an effective communication. The advantages of
performance appraisal are promotion, compensation and skill development of employees. It
motivates the behaviour of employees to work in healthy environment. It is a reward for the
employees if they get promotion and increment in exchange of work done. The assessment was
made periodically to identify the capability and competency of the concerned employees. There
are two components that are required to evaluate employees work, firstly by determining
productivity and value and secondly, by way of feedback. These feedback helps the employer to
evaluate the personality and growth of an individual level.
2
vital information of organisation.(Ying, Tookey and Seadon, 2018).
Performance management improves working style of the employees which leads to appraisal
of employees at workplace. Performance appraisal is a process to keep checking on the
employee's job and its contribution in company's growth and rewards are given to motivate the
employees. (Nair, 2019). Employees are the asset of the company and appraisal of performance
helps them to improve his skills and knowledge for future growth. Performance highlights the
potential of an individual in ascertaining the behaviour of employees towards an organisation.
The sole purpose of performance management is to manage all the task that are assigned to
employees to implement it with full sincerity and commitments. Performance management is a
combination of all the activities of management which required to innovate, goal achiever and
satisfaction of work ensures success of the management. It helps to achieve better result and
output by managing and coordinating all activities to run the business. The UK based company,
Sainsbury set out many policies to improve efficiency of its employees, manage time and
schedule quality work to encourage them towards their work and avoids employment high
turnover, poor performance at workplace. The main objectives of performance management
includes setting up of organisational vision, strategic goal, improves professional excellence,
promotes talent , identification of high performance and team culture. Performance management
give rise to performance appraisal to evaluate the ability of a person for further growth in
achieving targets and plans.(Chandra and Kumar, 2018)
Performance appraisal refers to analysing the performance and supervising the work to
influence working environment through an effective communication. The advantages of
performance appraisal are promotion, compensation and skill development of employees. It
motivates the behaviour of employees to work in healthy environment. It is a reward for the
employees if they get promotion and increment in exchange of work done. The assessment was
made periodically to identify the capability and competency of the concerned employees. There
are two components that are required to evaluate employees work, firstly by determining
productivity and value and secondly, by way of feedback. These feedback helps the employer to
evaluate the personality and growth of an individual level.
2
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Performance management ensure competency and address the employee performance by
setting up of effective goals. This helps in setting up of planning that helps to create actionable
plans and priorities to carry out the business activities that are connected to development of
business goal. Performance management helps to collect requisite information that may increase
productivity of the employees and organisation. Many training programs are to be prepared that
enhance skills and knowledge of the employees to understand the ease and comfort of doing job.
It influence human behaviour prepared feedbacks to contribute in the successful functioning
business. It gives medium through which two way communication between them becomes
transparent (Chorfi, Benabbou and Berrado, 2018). The performance management tool is used
to accomplish the set goals and bring transparency in the decision making. It develops high
standard competency in the market and good management helps to survive in the competitive
market to achieve goals. The new challenges and risk are to be involved in disseminating the
information and requires strong work culture to deal with such threat. The business market is
very complex and uncertain to understand the market condition. These key managerial function
is used to attract employees and improves their performance by giving them job satisfaction. In
many instances, it is very difficult fro the business to create system for performance management
leads to dissatisfaction, conflicts and misunderstand and may reduce the profitability of the
workplace. It create positive environment for the employees and allow them to create strategic
tools. Performance management is all about individual as well as organisational objectives to
give values to corporate functionality. Performance means behaviour and output of performance
that is required to achieve the targets. It is a best tool used to empower and awarding the
employees. In current scenario, it is very essential for the new emerging company to adopt these
essential factors that influence the working condition of management (Vilarinho, Lopes and
Sousa, 2018). If there is no proper plan and policies are made, then it becomes very difficult for
the organisation to survive. Inefficient management creates dissatisfaction, reduce the
outcomes , high turnover of employees and company may have face the loss. Performance
management provides vital information to monitor progress of the employees. It also ensures
setting up of clear and define objective that make it easy to implement the pre defined
objectives. Feedback is another factor that stimulates work performance and describe the action
of the doer to find out actual service perform by the person.
3
setting up of effective goals. This helps in setting up of planning that helps to create actionable
plans and priorities to carry out the business activities that are connected to development of
business goal. Performance management helps to collect requisite information that may increase
productivity of the employees and organisation. Many training programs are to be prepared that
enhance skills and knowledge of the employees to understand the ease and comfort of doing job.
It influence human behaviour prepared feedbacks to contribute in the successful functioning
business. It gives medium through which two way communication between them becomes
transparent (Chorfi, Benabbou and Berrado, 2018). The performance management tool is used
to accomplish the set goals and bring transparency in the decision making. It develops high
standard competency in the market and good management helps to survive in the competitive
market to achieve goals. The new challenges and risk are to be involved in disseminating the
information and requires strong work culture to deal with such threat. The business market is
very complex and uncertain to understand the market condition. These key managerial function
is used to attract employees and improves their performance by giving them job satisfaction. In
many instances, it is very difficult fro the business to create system for performance management
leads to dissatisfaction, conflicts and misunderstand and may reduce the profitability of the
workplace. It create positive environment for the employees and allow them to create strategic
tools. Performance management is all about individual as well as organisational objectives to
give values to corporate functionality. Performance means behaviour and output of performance
that is required to achieve the targets. It is a best tool used to empower and awarding the
employees. In current scenario, it is very essential for the new emerging company to adopt these
essential factors that influence the working condition of management (Vilarinho, Lopes and
Sousa, 2018). If there is no proper plan and policies are made, then it becomes very difficult for
the organisation to survive. Inefficient management creates dissatisfaction, reduce the
outcomes , high turnover of employees and company may have face the loss. Performance
management provides vital information to monitor progress of the employees. It also ensures
setting up of clear and define objective that make it easy to implement the pre defined
objectives. Feedback is another factor that stimulates work performance and describe the action
of the doer to find out actual service perform by the person.
3
The HR is responsible person who will evaluate and analyse the performance of each of the
employees.. It is tough and challenging process to set new plans and policies because it is very
difficult to predict the market plan and strategies that may changes time to time. But, there are
many companies like Sainsbury in the UK , very well established management skill are there,
which not only satisfy the employees but also the customer. It brings new level of energy among
the employees if policies are favours them. These plans saves the time and cost of authority
because they believe it proper utilisation of resources (Hutahayan, 2020). It motivates the
employees and bring consistency in the system and promote self leaning approach of the
employees. Every goal can be achieved by the coordination of teammates to accomplish the
objectives. Every activities in the organisation are framed keeping in mind the common goal of
the company. Performance management requires lot of effort and professional skills that analyse
the market demands and technology for new ideas , which is very time consuming effort. But, it
is the essential factor ad process to bring transparency in the management system and strive
corporate excellence. A good management system gives recognition to high performer and
award them with incentives . Good performance management develops leadership skills that are
required to make cost effective benefits for the company. It is rightly said that the performance
management contributes to the development of company and growth of the employees because
no company can run without their employees and the human resources are the best mechanism
that contributes in achieving the ultimate goals of the organisation (Rezvani, Barrett and
Khosravi, 2018). The continuous process of management highlight the future growth of the
company . The professional analyse the potential future problems that may affect coming
opportunities for the company.
It is identified that there are several uses of the performance appraisal within the business
organisation. It is very important for the organisation to measure the performance of employees
in order to increase their productivity in order to achieve the goals and objectives in an effective
and efficient manner. The performance appraisal has a significant role in the organisational and
motivating its employees (Ashdown, 2018). This is the technique which helps in several areas
such as in the human resource development, trainings and development which is practices in an
organisation. The performance appraisal is the technique which is taken into consideration by the
Sainsbury in order to increase the productivity of the company and achieve success and growth.
This is the measurable tool for the business organisations. The main aim of the performance
4
employees.. It is tough and challenging process to set new plans and policies because it is very
difficult to predict the market plan and strategies that may changes time to time. But, there are
many companies like Sainsbury in the UK , very well established management skill are there,
which not only satisfy the employees but also the customer. It brings new level of energy among
the employees if policies are favours them. These plans saves the time and cost of authority
because they believe it proper utilisation of resources (Hutahayan, 2020). It motivates the
employees and bring consistency in the system and promote self leaning approach of the
employees. Every goal can be achieved by the coordination of teammates to accomplish the
objectives. Every activities in the organisation are framed keeping in mind the common goal of
the company. Performance management requires lot of effort and professional skills that analyse
the market demands and technology for new ideas , which is very time consuming effort. But, it
is the essential factor ad process to bring transparency in the management system and strive
corporate excellence. A good management system gives recognition to high performer and
award them with incentives . Good performance management develops leadership skills that are
required to make cost effective benefits for the company. It is rightly said that the performance
management contributes to the development of company and growth of the employees because
no company can run without their employees and the human resources are the best mechanism
that contributes in achieving the ultimate goals of the organisation (Rezvani, Barrett and
Khosravi, 2018). The continuous process of management highlight the future growth of the
company . The professional analyse the potential future problems that may affect coming
opportunities for the company.
It is identified that there are several uses of the performance appraisal within the business
organisation. It is very important for the organisation to measure the performance of employees
in order to increase their productivity in order to achieve the goals and objectives in an effective
and efficient manner. The performance appraisal has a significant role in the organisational and
motivating its employees (Ashdown, 2018). This is the technique which helps in several areas
such as in the human resource development, trainings and development which is practices in an
organisation. The performance appraisal is the technique which is taken into consideration by the
Sainsbury in order to increase the productivity of the company and achieve success and growth.
This is the measurable tool for the business organisations. The main aim of the performance
4
appraisal for the business organisation is to motivate its workforce in the right direction in order
to archive the organizational goals. The motivation is the important factor for the company. As
per the analysis and understanding of different theories it is taken in to consideration that a
motivated person is able to perform in more effective manner rather than a dissatisfied person. It
is very important for the organisation to motivate its employees by using this technique which
will enhance further in developing the skills of employees and better achievement. It is very
important for the human resource management to practice the various performance appraisal
tools and techniques in their training and development plan which will enhance in the
productivity of the employees. (Sharabati, 2018T). It is very important for the managers to focus
on the hard work which is been performed by the employees. The performance of the employees
can be increased in an effective manner in the human resource management focus on the various
activities such as development of the employees within the workplace, including the activities to
keep the safe and healthy environment within the company. These activities are important for the
company in order to increase the performance management of the company. (Tetteh, 2018). The
managers are responsible for increasing the capacity of employees in order to increase their
growth and development. There are different factors of motivation which need to be adopted by
the company. It is essential to the company to reduce the work load and increase the
performance. The performance management is the wider concept which is explained above. The
use of the performance management is useful for the organisation in order to gain competitive
advantage (Pulakos, Mueller-Hanson and Arad, 2019) . This is the technique which enahnces in
the motivation level for the employees. In context of the Sainsbury it is important for the
management to focus on the performance management. This is the wider concept where the
company need to keep in mind with the appraisals of the employees who are performing well in
the company. This is the concerned matter for the organisation in order to achieve growth and
success. The performance appraisal is increasing the salary of the employees. There are
different methods of the performance appraisal such as 360 degree feedback, psychological
appraisals, etc. this can help the managers to improve the performance . The 360 degree
feedback is the method where the managers can give the right path and the feedback to its
employees in order to improve on their weak areas which can be managed in an effective and
efficient manner.
5
to archive the organizational goals. The motivation is the important factor for the company. As
per the analysis and understanding of different theories it is taken in to consideration that a
motivated person is able to perform in more effective manner rather than a dissatisfied person. It
is very important for the organisation to motivate its employees by using this technique which
will enhance further in developing the skills of employees and better achievement. It is very
important for the human resource management to practice the various performance appraisal
tools and techniques in their training and development plan which will enhance in the
productivity of the employees. (Sharabati, 2018T). It is very important for the managers to focus
on the hard work which is been performed by the employees. The performance of the employees
can be increased in an effective manner in the human resource management focus on the various
activities such as development of the employees within the workplace, including the activities to
keep the safe and healthy environment within the company. These activities are important for the
company in order to increase the performance management of the company. (Tetteh, 2018). The
managers are responsible for increasing the capacity of employees in order to increase their
growth and development. There are different factors of motivation which need to be adopted by
the company. It is essential to the company to reduce the work load and increase the
performance. The performance management is the wider concept which is explained above. The
use of the performance management is useful for the organisation in order to gain competitive
advantage (Pulakos, Mueller-Hanson and Arad, 2019) . This is the technique which enahnces in
the motivation level for the employees. In context of the Sainsbury it is important for the
management to focus on the performance management. This is the wider concept where the
company need to keep in mind with the appraisals of the employees who are performing well in
the company. This is the concerned matter for the organisation in order to achieve growth and
success. The performance appraisal is increasing the salary of the employees. There are
different methods of the performance appraisal such as 360 degree feedback, psychological
appraisals, etc. this can help the managers to improve the performance . The 360 degree
feedback is the method where the managers can give the right path and the feedback to its
employees in order to improve on their weak areas which can be managed in an effective and
efficient manner.
5
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Enforcing a board of directors is critical to an organization. Through formal and informal cycles,
it helps them align people, assets and frameworks to achieve their essential goals. It also fills in
as a dashboard, giving early warnings of possible problems and allowing supervisors to know
when they should make changes based on maintaining business goals.
An association that gets the board to execute properly becomes a pretty brutal machine
(Mancini and Piscitelli, 2018). For example, many effective changes under former CEO Jack
Welch owe him to getting the organization's 250,000 or so representatives "on a similar path" --
and maximizing their unique abilities. As Henry Ford said: "Encounter is the beginning; unity is
progress.”
The executives' solid execution is built on the basic rule of "getting it done." In an ideal
framework, a business would undertake a great deal of measurement and focus, from its high-
level important goals to the daily practice of its front-line representatives (Randhawa and Ahuja,
2018). Chiefs sift through these metrics consistently and regularly check with their teams on
progress towards collection goals. Great execution is compensated; poor performance triggers
problem-solving activities."
The metrics an organization chooses should really advance the presentation it needs. Often, it
can do this exclusively by incorporating some of these into a reasonable scorecard. When it
doesn't happen, problems arise. For example, some assembly plants actually set large creative
priorities for each shift individually. Since the motivation of each shift depends on its own
performance, rather than showing all movements throughout the day, labourers have individual
motivations to judge whether they can complete a full "unit" of work during the shift.(Woelert
and McKenzie, 2018)
It is very important for the Sainsbury to practise various performance appraisal techniques in
order to increase the productivity of the company to increase the profits and revenue of the
company. This can help the company in motivating employees by appraising their position in
terms of promotion and the other benefits which can be offered to the employees of the business
organisation.
CONCLUSION
From the above report it has been concluded that performance management is the most
important for the business organisations. The performance management is defined as the
technique which is used ion order to motivate employees to work in a effective and efficient
6
it helps them align people, assets and frameworks to achieve their essential goals. It also fills in
as a dashboard, giving early warnings of possible problems and allowing supervisors to know
when they should make changes based on maintaining business goals.
An association that gets the board to execute properly becomes a pretty brutal machine
(Mancini and Piscitelli, 2018). For example, many effective changes under former CEO Jack
Welch owe him to getting the organization's 250,000 or so representatives "on a similar path" --
and maximizing their unique abilities. As Henry Ford said: "Encounter is the beginning; unity is
progress.”
The executives' solid execution is built on the basic rule of "getting it done." In an ideal
framework, a business would undertake a great deal of measurement and focus, from its high-
level important goals to the daily practice of its front-line representatives (Randhawa and Ahuja,
2018). Chiefs sift through these metrics consistently and regularly check with their teams on
progress towards collection goals. Great execution is compensated; poor performance triggers
problem-solving activities."
The metrics an organization chooses should really advance the presentation it needs. Often, it
can do this exclusively by incorporating some of these into a reasonable scorecard. When it
doesn't happen, problems arise. For example, some assembly plants actually set large creative
priorities for each shift individually. Since the motivation of each shift depends on its own
performance, rather than showing all movements throughout the day, labourers have individual
motivations to judge whether they can complete a full "unit" of work during the shift.(Woelert
and McKenzie, 2018)
It is very important for the Sainsbury to practise various performance appraisal techniques in
order to increase the productivity of the company to increase the profits and revenue of the
company. This can help the company in motivating employees by appraising their position in
terms of promotion and the other benefits which can be offered to the employees of the business
organisation.
CONCLUSION
From the above report it has been concluded that performance management is the most
important for the business organisations. The performance management is defined as the
technique which is used ion order to motivate employees to work in a effective and efficient
6
manner. The performance management is the crucial part in order to increase the sales and
profits of the company by motivating employees. In context of Sainsbury the managers focus on
the several types of the tools of performance appraisal such as 360 degree feedback.
7
profits of the company by motivating employees. In context of Sainsbury the managers focus on
the several types of the tools of performance appraisal such as 360 degree feedback.
7
REFERENCES
Books and Journals
Abbaspour, S. and Dabirian, S., 2019. Evaluation of labor hiring policies in construction projects
performance using system dynamics. International Journal of Productivity and
Performance Management.
Adnan, S.N.S.M. and Valliappan, R., 2019. Communicating shared vision and leadership styles
towards enhancing performance. International Journal of Productivity and
Performance Management.
Akhtar, M. and Sushil, S., 2018. Strategic performance management system in uncertain
business environment: An empirical study of the Indian oil industry. Business Process
Management Journal.
Ashdown, L., 2018. Performance Management: A practical introduction (Vol. 16). Kogan Page
Publishers.
Bajaj, S., Garg, R. and Sethi, M., 2018. Total quality management: a critical literature review
using Pareto analysis. International Journal of Productivity and Performance
Management.
Baliga, R., Raut, R. and Kamble, S., 2019. The effect of motivators, supply, and lean
management on sustainable supply chain management practices and performance:
Systematic literature review and modeling. Benchmarking: An International Journal.
Barasa, L., Gunawan, A. and Sumali, B., 2018. Determinants of job satisfaction and it’s
implication on employee performance of port enterprises in DKI Jakarta. International
Review of Management and Marketing, 8(5), p.43.
Chandra, D. and Kumar, D., 2018. Two-way assessment of key performance indicators to
vaccine supply chain system in India. International Journal of Productivity and
Performance Management.
Chorfi, Z., Benabbou, L. and Berrado, A., 2018, July. An integrated performance measurement
framework for enhancing public health care supply chains. In Supply Chain Forum: An
International Journal (Vol. 19, No. 3, pp. 191-203). Taylor & Francis.
Dorval, M., Jobin, M.H. and Benomar, N., 2019. Lean culture: a comprehensive systematic
literature review. International Journal of Productivity and Performance Management.
Garg, N., 2019. High performance work practices and organizational performance-mediation
analysis of explanatory theories. International Journal of Productivity and Performance
Management.
Hutahayan, B., 2020. The mediating role of human capital and management accounting
information system in the relationship between innovation strategy and internal process
performance and the impact on corporate financial performance. Benchmarking: An
International Journal.
Kovacova, M. and Lăzăroiu, G., 2021. Sustainable organizational performance, cyber-physical
production networks, and deep learning-assisted smart process planning in Industry 4.0-
based manufacturing systems. Economics, Management and Financial Markets, 16(3),
pp.41-54.
Kamble, S.S. and Gunasekaran, A., 2020. Big data-driven supply chain performance
measurement system: a review and framework for implementation. International
Journal of Production Research, 58(1), pp.65-86.
8
Books and Journals
Abbaspour, S. and Dabirian, S., 2019. Evaluation of labor hiring policies in construction projects
performance using system dynamics. International Journal of Productivity and
Performance Management.
Adnan, S.N.S.M. and Valliappan, R., 2019. Communicating shared vision and leadership styles
towards enhancing performance. International Journal of Productivity and
Performance Management.
Akhtar, M. and Sushil, S., 2018. Strategic performance management system in uncertain
business environment: An empirical study of the Indian oil industry. Business Process
Management Journal.
Ashdown, L., 2018. Performance Management: A practical introduction (Vol. 16). Kogan Page
Publishers.
Bajaj, S., Garg, R. and Sethi, M., 2018. Total quality management: a critical literature review
using Pareto analysis. International Journal of Productivity and Performance
Management.
Baliga, R., Raut, R. and Kamble, S., 2019. The effect of motivators, supply, and lean
management on sustainable supply chain management practices and performance:
Systematic literature review and modeling. Benchmarking: An International Journal.
Barasa, L., Gunawan, A. and Sumali, B., 2018. Determinants of job satisfaction and it’s
implication on employee performance of port enterprises in DKI Jakarta. International
Review of Management and Marketing, 8(5), p.43.
Chandra, D. and Kumar, D., 2018. Two-way assessment of key performance indicators to
vaccine supply chain system in India. International Journal of Productivity and
Performance Management.
Chorfi, Z., Benabbou, L. and Berrado, A., 2018, July. An integrated performance measurement
framework for enhancing public health care supply chains. In Supply Chain Forum: An
International Journal (Vol. 19, No. 3, pp. 191-203). Taylor & Francis.
Dorval, M., Jobin, M.H. and Benomar, N., 2019. Lean culture: a comprehensive systematic
literature review. International Journal of Productivity and Performance Management.
Garg, N., 2019. High performance work practices and organizational performance-mediation
analysis of explanatory theories. International Journal of Productivity and Performance
Management.
Hutahayan, B., 2020. The mediating role of human capital and management accounting
information system in the relationship between innovation strategy and internal process
performance and the impact on corporate financial performance. Benchmarking: An
International Journal.
Kovacova, M. and Lăzăroiu, G., 2021. Sustainable organizational performance, cyber-physical
production networks, and deep learning-assisted smart process planning in Industry 4.0-
based manufacturing systems. Economics, Management and Financial Markets, 16(3),
pp.41-54.
Kamble, S.S. and Gunasekaran, A., 2020. Big data-driven supply chain performance
measurement system: a review and framework for implementation. International
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8
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Lombardi, R., 2019. Knowledge transfer and organizational performance and business process:
past, present and future researches. Business Process Management Journal.
Mancini, D. and Piscitelli, G., 2018. Performance measurement systems in business networks: a
literature review. International Journal of Business Performance Management, 19(1),
pp.87-104.
Nair, G.K., 2019. Dynamics of pricing and non-pricing strategies, revenue management
performance and competitive advantage in hotel industry. International journal of hospitality
management, 82, pp.287-297.
Nielsen, C., 2018. From innovation performance to business performance: Conceptualising a
framework and research agenda. Meditari Accountancy Research.
Rana, T., Hoque, Z. and Jacobs, K., 2019. Public sector reform implications for performance
measurement and risk management practice: insights from Australia. Public Money &
Management, 39(1), pp.37-45.
Randhawa, J.S. and Ahuja, I.S., 2018. An investigation into manufacturing performance
achievements accrued by Indian manufacturing organization through strategic 5S
practices. International Journal of Productivity and Performance Management.
Rezvani, A., Barrett, R. and Khosravi, P., 2018. Investigating the relationships among team
emotional intelligence, trust, conflict and team performance. Team Performance
Management: An International Journal.
Salehi, M., Mahmoudabadi, M. and Adibian, M.S., 2018. The relationship between managerial
entrenchment, earnings management and firm innovation. International Journal of
Productivity and Performance Management.
Sharabati, A.A.A., 2018. Effect of corporate social responsibility on Jordan pharmaceutical
industry’s business performance. Social Responsibility Journal.
Singh, J., Singh, H. and Singh, G., 2018. Productivity improvement using lean manufacturing in
manufacturing industry of Northern India: A case study. International Journal of
Productivity and Performance Management.
Steccolini, I., Saliterer, I. and Guthrie, J., 2020. The role (s) of accounting and performance
measurement systems in contemporary public administration. Public
Administration, 98(1), pp.3-13.
Silvestri, D., 2019. How the introduction of Financial PMSs impact SMEs performance
operating in the Italian IAM Wholesale Spare Part Distributors sector (Doctoral
dissertation, Politecnico di Torino).
Tetteh, G.A., 2018. Evaluating university leadership performance using lean six sigma
framework. International Journal of Lean Six Sigma.
Thanki, S. and Thakkar, J., 2018. A quantitative framework for lean and green assessment of
supply chain performance. International Journal of Productivity and Performance
Management.
Tüzün, I.K., Çetin, F. and Basim, H.N., 2018. Improving job performance through identification
and psychological capital. International Journal of Productivity and Performance
Management.
Vilarinho, S., Lopes, I. and Sousa, S., 2018. Developing dashboards for SMEs to improve
performance of productive equipment and processes. Journal of Industrial Information
Integration, 12, pp.13-22.Vilarinho, S., Lopes, I. and Sousa, S., 2018.
9
past, present and future researches. Business Process Management Journal.
Mancini, D. and Piscitelli, G., 2018. Performance measurement systems in business networks: a
literature review. International Journal of Business Performance Management, 19(1),
pp.87-104.
Nair, G.K., 2019. Dynamics of pricing and non-pricing strategies, revenue management
performance and competitive advantage in hotel industry. International journal of hospitality
management, 82, pp.287-297.
Nielsen, C., 2018. From innovation performance to business performance: Conceptualising a
framework and research agenda. Meditari Accountancy Research.
Rana, T., Hoque, Z. and Jacobs, K., 2019. Public sector reform implications for performance
measurement and risk management practice: insights from Australia. Public Money &
Management, 39(1), pp.37-45.
Randhawa, J.S. and Ahuja, I.S., 2018. An investigation into manufacturing performance
achievements accrued by Indian manufacturing organization through strategic 5S
practices. International Journal of Productivity and Performance Management.
Rezvani, A., Barrett, R. and Khosravi, P., 2018. Investigating the relationships among team
emotional intelligence, trust, conflict and team performance. Team Performance
Management: An International Journal.
Salehi, M., Mahmoudabadi, M. and Adibian, M.S., 2018. The relationship between managerial
entrenchment, earnings management and firm innovation. International Journal of
Productivity and Performance Management.
Sharabati, A.A.A., 2018. Effect of corporate social responsibility on Jordan pharmaceutical
industry’s business performance. Social Responsibility Journal.
Singh, J., Singh, H. and Singh, G., 2018. Productivity improvement using lean manufacturing in
manufacturing industry of Northern India: A case study. International Journal of
Productivity and Performance Management.
Steccolini, I., Saliterer, I. and Guthrie, J., 2020. The role (s) of accounting and performance
measurement systems in contemporary public administration. Public
Administration, 98(1), pp.3-13.
Silvestri, D., 2019. How the introduction of Financial PMSs impact SMEs performance
operating in the Italian IAM Wholesale Spare Part Distributors sector (Doctoral
dissertation, Politecnico di Torino).
Tetteh, G.A., 2018. Evaluating university leadership performance using lean six sigma
framework. International Journal of Lean Six Sigma.
Thanki, S. and Thakkar, J., 2018. A quantitative framework for lean and green assessment of
supply chain performance. International Journal of Productivity and Performance
Management.
Tüzün, I.K., Çetin, F. and Basim, H.N., 2018. Improving job performance through identification
and psychological capital. International Journal of Productivity and Performance
Management.
Vilarinho, S., Lopes, I. and Sousa, S., 2018. Developing dashboards for SMEs to improve
performance of productive equipment and processes. Journal of Industrial Information
Integration, 12, pp.13-22.Vilarinho, S., Lopes, I. and Sousa, S., 2018.
9
Woelert, P. and McKenzie, L., 2018. Follow the money? How Australian universities replicate
national performance-based funding mechanisms. Research Evaluation, 27(3), pp.184-
195.
Ying, F., Tookey, J. and Seadon, J., 2018. Measuring the invisible: A key performance indicator
for managing construction logistics performance. Benchmarking: an international
journal.
10
national performance-based funding mechanisms. Research Evaluation, 27(3), pp.184-
195.
Ying, F., Tookey, J. and Seadon, J., 2018. Measuring the invisible: A key performance indicator
for managing construction logistics performance. Benchmarking: an international
journal.
10
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