Improving Employee Retention at Paramount Travel Hotel

This assignment focuses on addressing the significant issue of high employee turnover at the Paramount Travel Hotel in London. As an assistant manager, I have identified key factors contributing to this problem such as low morale, excessive workload, and poor communication systems. To tackle these issues, I propose strategies like team-based work assignments, motivational activities, stress-reduction initiatives, and improved communication processes. The goal is to enhance employee performance, mental health, and overall job satisfaction to reduce turnover rates.

Personal and Professional
development

Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................2
1.1 Strategies for self managed learning.................................................................................2
1.2 Way for encouraging professional and personal learning..............................................3
1.3 Advantage of self- management for organisational as well as individual level.............4
TASK 2............................................................................................................................................5
2.1 Determination of skills according to standards of professional and organisation........5
2.2 Evaluation of needs of development..................................................................................6
2.3 Evaluation of opportunities in order to meet needs.........................................................7
2.4 Professional and personal development plan...................................................................8
TASK 3..............................................................................................................................9
3.1 Activities in order to implement development plan.........................................................9
3.2 Documentation of activity plan........................................................................................10
3.3 Critical reflection of aim and objective of development plan.......................................10
3.4 Updating plan on the basis of feedbacks.........................................................................11
TASK 4..........................................................................................................................................13
4.1 Enclosed in poster.............................................................................................................13
4.2 & 4.3 Enclosed in PPT......................................................................................................13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Self-managed learning refers to the process, through which individual is able to enhance
their skills. This approach can be considered either at individual level or at organisational level.
Under this process capabilities of employees are improved such as communication, decision-
making, working, planning, team- work and so on (Albion and et. al., 2015). It enables the
individual to performance their work effectively. It helps in order to achieve objective at both
personal as well as professional level. This report is based on the development of self-managed
learning in order to enhance personal and professional level of an individual. This report is
presented in context with Hotel Travelodge.
Hotel Travelodge is one of the sophisticated hotel of London. They are providing
effective and advance facilities to their customers. The assignment manager of the organisation
has been implementing various strategies in order to improve production and creation of hotel
(Berk, 2017). Along with this it also results into maximised profitability and increased growth.
Along with this time management and communication is also discussed (Travelodge Hotel..
2016).
TASK 1
1.1 Strategies for self-managed learning.
Self-managed learning process is considered as a process, where various approaches are
considered for develop leaning. Under this strategies are implemented such as self-direction,
self-development and action related to understanding. While working as an assistant manager in
Hotel Travelodge, I had implemented various strategies in order to enhancing skills of their
employees (Bukor, 2015). For effective outcomes goal and objectives while considering
strategies should be clear. It improves the effectiveness and enhances the results. My objective of
organising these activities is to improve planning, implementation and managing skills. For this
certain activities were organised by me such as communication and planning. Being an assistant
manager, I had attended various seminars (Travelodge Hotel.. 2016).
In that seminar, I always came to know that for effective communication skill, individual
should read newspapers, books, articles and so on. Along with this for effective results, I
encouraged my subordinates for proper practices. In order to develop effective learning skills, l
provided various challenges and asked employees to provide solutions (Chok and et. al., 2017).
1

With the help of this activity, my subordinated started thinking and implemented concepts to
solve those problems. It help them in order to expand their thinking. Along with this, I
encouraged them for participating into various conferences, seminars and learning activities
(Etale- Educate, Innovation, Experimentation. 2017). With the help of this their skills are
enhanced effectively. I also implement these strategies in order to enhance my skills. Such as
reading newspaper, articles. I had also attended various seminars, which turned me into manager
with effective skills (Chretien and et. al., 2015). In order to get effective results, I have
implemented Kobl's learning cycle. This process consists of four cycles such as concrete
experience, reflective observation, abstractive observation and experimentation. These four
cycles further distributed into four stages such as driving, assimilating, converging and
accommodation. Under driving step, I provided different prospective to my employees for
feeling and watching, in next step watching and thinking takes place. Under third step doing and
thinking strategies is implemented by me, where in last task, I have organised doing and feeling
step of the employees (Cottrell, 2015).
1.2 Way for encouraging professional and personal learning.
There are various ways are available in order to implement professional and personal
learning skills effectively. Such as effective and lifelong learning. On the basis of them lifelong
learning is considered as most influencing. With the help of this learning approach new things
can be learned with better understanding. It also help in order to motivate learner and always
look forward for new techniques. Hotel Travelodge, had implemented this method into their
organisation. With the help of it, they are providing knowledge of new skills. Along with this
various financial support are also provided in order to encourage employees (Coventry, Maslin‐
Prothero and Smith, 2015).
Though providing enhanced skills they are able to increase productivity and growth of
company. While providing learning to the employees, they are not going to consider, formal or
descriptive approach. Instead of that they give preference to the practical approach. Along with
the organisation is organising some activities and providing way to employees in order to
encourage. Such as providing reading material in the form of newspaper, articles. They are also
involving employees into discussion and decision-making process (Cox, Bachkirova and
Clutterbuck, eds., 2014). With the help of all these steps employees are also taking interest.
Various quizzes and puzzles are also organised to enhance their thinking and planning approach,
2

also helps in order to test knowledge and understanding. Seminars, Workshops and other such
events are also organised. In helps the organisation in order to motivate and encourage their
employees for effective work. These all steps results in order to achieve objective and maximise
profitability.
1.3 Advantage of self- management for organisational as well as individual level.
Self-managed learning is considered as an approach, under which individual is able to
adopt learning skills according to their needs. In order to achieve effective results, aims and
objectives are required. Hotel Travelodge, have also developed aims and objectives in order to
effectively implement this approach. The major advantage of applying this approach is
considered as, it provides impressive results in limited time. It also provides better results, along
with effective utilization of resources (Dadds, 2014). All the learning and skill enhancement will
provide benefits to the organisation, if employees are able to take innovative and creative
strategies. In order to maximise profitability in company, this is considered as a productive
approach. All the training and learning activities that are organised by Hotel Travelodge will
only worth, if employees are able to increase profitability.
Another advantages of implementing this strategy is considered as, it enhances planning
and learning skills ((Fullan, 2014)). Through which workers of organisation are able to manage
risks in effective manner. Along with this it encourages employees in order to explore new
business environment. If we compare various training and learning programs with self-managed
learning approach. This will be considered as more effective, because in this process
organisation need to spend small amount of capital on their employees. It produces maximum
results compare to other approaches (Travelodge Hotel.. 2016).
Therefore, it is considered as advantageous approach for both individual as well as
organisational level. As at individual level, skills of individuals are getting improved. Such as
communication, planning and implementation. With the help of this employees are able to
Through which they are ready to explore various opportunities (Johnson and Golombek, 2016).
On the other hand, Self-managed learning activities results into better productivity and creativity.
Through which organisation is able to increase profitability.
3

TASK 2
2.1 Determination of skills according to standards of professional and organisation.
While working as assistant manager at Hotel Travelodge, I have learn various techniques
order to make any process effective (Kafyulilo, Fisser and Voogt, 2014). In order to determine
skill following is the result of professional and personal research:
Skills Description
Scaling
Scaling Comments
Low Medium High
Communicatio
n
Should be effective
to deal with
employees,
investors and
clients ((Fullan,
2014)).
-
2
-
On the basis of provided
ranking, individual is
having average
communication skills.
Therefore, to improve it
some strategies should be
implemented.
Planning Planning should be
effective, through
which objective can
be achieved.
-
-
3 According to the scaling
result, employee is
having poor planning
skills. Necessary skills
need to be provided.
Knowledge Individual should
have proper
knowledge for
effective results.
1
- -
On the basis of provided
ranking, individual is
having excellent
knowledge about given
condition.
Implementatio
n
Person should be
able to understand
needs effectively
and implement - -
3 According to the scaling
result, employee is
having poor
implementation skills.
4

strategies
accordingly.
Necessary skills need to
be provided in order to
improve quality.
Decision-
making
Decision-making
skills should be also
enhanced in order
to meet objective of
organisation.
-
2
-
On the basis of provided
ranking, individual is
having average decision-
making skills. In order to
improve, necessary
training is required.
On the basis of above results, my current skills are like. I am having average
communication and decision-making skills. In order to improve it various learning techniques
can be implemented (Knight, 2014). Planning and implementation can be considered as my poor
skill. In order to improve this various techniques are need to be considered. Knowledge about
any condition is considered as my strength.
2.2 Evaluation of needs of development.
On the basis of above audit my weakness can be considered as planning and implementation. As
an assistant manager both skills are essential (Körkkö, Kyrö-Ämmälä and Turunen, 2016).
Therefore, for enhance these techniques effectively training and learning skills are required. My
development report is following:
Training and learning needs Actions required
Planning In order to improve planning skills, employees
should be able to visualize situations. For this
individual should considered case studies. It
helps in gaining experience and improves
skills.
Implementation To improve implementation skills, employees
should be able to identify and understand
concept (McMillan and et. al., 2016). Along
with this they should be aware of its
5

application approaches for effective
implementation results.
Communication In order to improve communication skills,
individual should read books, newspapers,
articles (Murdoch-Eaton and Sandars, 2014).
Along with this various participate into
discussion and debates. It helps in improving
skills effectively.
Decision-making For enhancing decision-making skills,
employees should be able to understand
prospective of everyone. Along with this they
also have proper information about condition.
On the basis of all the condition consider most
effective one (Kafyulilo, Fisser and Voogt,
2014).
In order to improve and develop skills various activities are provided. These all activities are
refereed on the basis of various researches.
2.3 Evaluation of opportunities in order to meet needs.
There are various developments are required to me, in order to meet present and future
demands. As currently, I am working as assistant manager at Hotel Travelodge, there are lots of
responsibilities associated regarding management of employees and their functioning. In order to
maintain effectiveness of results various training and learning skills are being held into
organisation (Robertson, 2016). Along with this leadership and mentoring is also required in
order to achieve effective results. All these activities are organised on the basis of internal and
external business factors. It helps in order to analyse demands and needs on the basis of these
factors. These all evaluation helps me in order to identify factors that can be considered as
opportunities of the organisation. It also help me in order to provide correct directions for
effective results. On the basis these analysis result, I am able to enhance my performance to get
the position of senior manager (Kafyulilo, Fisser and Voogt, 2014).
6

As responsibilities of senior managers is big as compare to the assistant. Therefore, I
have to enhance my skills and knowledge for effective results (Russell and Korthagen, eds.,
2013). It helps me in order to enhance my potential and raise my accountability.
2.4 Professional and personal development plan.
PROFESSIONAL AND PERSONAL DEVELOPMENT ACTION PLAN
Name of the candidate Date Identity number 18000
Aim Approach Requirement Success factor Analysis/
feedback
Planning Visualizing,
evaluating and
applying.
Case studies and
situations for
analysis (Shuler
and Keller-
Dupree, 2015.).
With the help of
this factor
planning skills
can be improved
effectively.
Deadline of this
task is 15th July. I
will learn all .the
planning
strategies
effectively by
15th. For effective
results various
feedbacks are also
considered.
Implementation Analysis and
applying
applications
Case studies and
situations in order
to apply concepts.
This step is
considered is one
of the effective
step in order to
improve
implementation
skills.
Last date in order
to finish this task
is 13th July. All
the activity get
completed by this.
In order to make
effective results
various methods
are considered
7

(Taylor, 2016).
Communication Listening and
reading
Books,
newspapers,
articles
With the help of
this factor
communication
skills can be
improved
effectively.
Deadline of this
task is 15th July. I
will learn all the
communications
approaches are
considered
effectively. For
better results
various feedbacks
are also
considered.
Decision-making Listening and
understanding.
Case studies and
situations (Etale-
Educate,
Innovation,
Experimentation.
2017).
This step is
considered is one
of the effective
step in order to
enhance decision-
making skills.
Last date in order
to finish this task
is 13th July. All
the activity get
completed by this.
In order to make
effective results
various methods
are considered.
TASK 3
3.1 Activities in order to implement development plan.
There are various approaches are available in order to analyse needs and requirements of
development. These approaches have both positive as well as negative impact. In order to
achieve objective activities are need to implement. Such as for effective communication skills
regular practise with interaction and book reading should be done. As an assistant manager of
Travelodge hotel, I am having less time for these activities. Therefore, to strictly implement
8

these process. I have bounded me into the above provided deadline (van Aalderen‐Smeets and
Walma van der Molen, 2015). With this help of action plan all the actions will be implemented
effectively. These all activities encourages and motivates employees in order to enhance their
skills, in order to take benefits.
The action plan also consists of sources that can help in order to produce effective results.
Such as management studies, case studies, articles and so on. With the help of all these
approaches I can enhance my decision- making, planning and implementation skills (Whitford
and Barnett, 2016). These all activities are taking place at my personal end. Apart from that
various programs are being organised by organisation also such as training, learning, workshops,
seminars and conferences. These all process will lead to an effective results. With the help of this
I would reach the position of senior manager of Travelodge hotel (Willemse and et. al., 2015).
3.2 Documentation of activity plan.
The documentation of action plan in order to organise various activities are following:
Actions Date Location
Learning 16/10/17 University of London
Training 17/10/17 London South Bank University
Quizzes and puzzles 18/10/17 Middlesex University
Seminar 20/10/17 Hotel IBIS London
Group discussion. 21/10/17 Hay- market hotel
3.3 Critical reflection of aim and objective of development plan.
On the basis of above evaluation reports, I needs to improve various skills for effective
results. The enhancement process of my is based on the requirements and demands of present
and future. Currently, I am working as an assistant manager into Hotel Travelodge, in order to
reach senior manager post, all the development should be done by considering aim and
objectives (Zepeda, Parylo and Bengtson, 2014). With the help of aims and objectives individual
is able to reach effective results. Along with this prioritising and scheduling of task is also
9

essential. With the help if this step individual is able to strength and weaknesses. On the basis of
that development strategies can be implemented effectively (Travelodge Hotel. 2016).
As an assistant manager of the hotel, I need to work on various skills such as communication,
planning, and implementation and so on. With the help of these learning and enhancement
activities, it will provide benefit at both personal as well as professional level. In order to
enhance skills, I have considered various approaches such as reading newspaper, attending
workshops, trainings and seminars (Etale- Educate, Innovation, Experimentation. 2017).
Various other techniques are also considered by me such as using internet resources for advance
and effective knowledge’s. With the help of all this step I have developed and enhances my skills
effectively. With the help of all these step I have improved enhanced my capabilities, along with
this it provides huge benefit at personal as well as professional level (Travelodge Hotel.. 2016).
3.4 Updating plan on the basis of feedbacks.
Following is the updated plan of all activities on the basis of various feedbacks and
suggestions:
Objectives Reasons Methods to achieve Finishing date.
Planning Lack of availability of
platform and
opportunities in order
to consider various
approach for effective
result (Etale- Educate,
Innovation,
Experimentation.
2017).
In order to improve
planning skills, I have
increased visualizing
and understanding
situations. For this
various internet
resources are
considered by me. For
practice I am
developing strategies
for various case
studies.
The finishing date of
this activity is
30th July 2017
Implementation Insufficient knowledge
about situation and
their application.
For improvising
implementation skills,
I have joined some
The last date for this
course is considered as
21st October 2017.
10

Along with this lack
practice is also a
reason.
courses in order to
build concept
effectively. Along
with this I am also
considering various
case studies for
practices.
Communication For effective result
long time and practice
is required.
In order to improve
planning skills, I have
increased reading
activities. Along with
this I am also
interacting with
people, through group
discussion and
debates.
The finishing date of
this activity is
30th August 2017
Decision-making Lack of understanding
of situation and
condition is considered
as one of the huge
reason (Travelodge
Hotel.. 2016).
To enhance decision-
making skill, I have
enrolled into
management courses.
With the help of this
decisions can be make
effectively.
The last date for this
course is considered as
21st December 2017.
TASK 4
4.1 Poster.
11

12
Personal and Professional development4.1 Solution of problems.
Paramount Travel Hotel is considered as well-planned hotel, providing advance and sophisticated services to
their clients. Currently, they are having work force of effective and efficient employees. From last three years as
an assistant manager of hotel, I use to handle various issues and problems, such as, high employee turnover,
ineffective staff and so on. In order to resolve these problems and make each step more effective, certain tools
are need to be implemented. For better results all the steps should be effectively implemented. Following are
details of the problems:
High labour turnover: The Paramount Travel Hotel is considered as one of the popular hotel of London.
They were equipped with effective and efficient work forces. From last three hotel is facing major
problems related to the employees such as they are having highest employee’s turnover. In order to
determine factors, being an assistant manager order of initial investigations is provided (Paramount Hotel.
2016.). With the help of this various factors are identified such as staff having lower moral, having excess
work load, unhealthy communication system and so on. These all factors are responsible for making
negative impact on the work force and also affecting growth of organisation (Etale- Educate, Innovation,
and Experimentation. 2017).
This is considered as biggest issue for the Paramount Travel Hotel, in order
to resolve it effectively. As an assistant manager of organisation, I have
considered various strategies such as, distributing employees into teams and
assign them work according to their team. With the help of this excessive
load on the employees get reduced at some level. Along with this also help
in order to improve their performance (Murdoch-Eaton and Sandars, 2014).
In order to improvise their morel, manager is organizing various
motivational activities. With the help of this work force will be able to
perform their work willingly and remain motivated. Various activities are
also being organized by manager of organisation in order to reduce stress
and pressure of employees.
Along with this it also help them in
order to improve their mental and
physical health. It makes a direct
impact on their performance.
Working as an assistant manager, I
have also considered various steps I
order to improve communication
process. With the help of this
employee are able to make direct
connection with their mentors
(Etale- Educate, Innovation,
Experimentation. 2017).

4.2 & 4.3 Enclosed in PPT.
4.2 & 4.3 Enclosed in PPT.
13

14

Communication skills are considered as an essential need of Paramount Travel Hotel, in
order to understand client’s requirement. Process of communication is distributed into various
levels such as lower, middle and top level (Murdoch-Eaton and Sandars, 2014). In order to make
process smooth all the three process must be connected effectively, otherwise is leads to
confusion and misunderstanding. For effective communication process various channel are
available. Some of them are following:
 Verbal communication: It refers to the process under which communication takes
places with the help of exchanging messages through oral medium. Paramount Travel
Hotel, is communication with their employees through this way. It enables the
organisation to follow proper communication channel. Workers are not able to contact
with top level of organisation without proper channel. This is considered as as informal
method of communication (Paramount Hotel. 2016.).
 Non- verbal communication: Through this communication process, exchange of images
and signs takes places. This is considered as an informal communication method. It does
not requires any communication medium. Paramount Travel Hotel, implement this
communication method, in order to make their employees aware about schemes and
offers that are being provided by them. Along with images, audio, video and gestures are
also considered.
15

 Written communication: This is considered as a method where communication takes
places with the help of exchanging messages in written form. Paramount Travel Hotel,
are also considering this approach into their organisation. There are various approaches
through which they are able to complete their process. Such as E-mailing, texting. This is
considered as formal way of communication. There is no need of communication channel
takes place (Shuler and Keller-Dupree, 2015).
All the above mentioned communication approaches are considered very
effective. With the help of proper processing organisation can solve their issues effectively. The
chances of confusion and miscommunication is minimum through this process. In order to make
effective implementation of this skills various training and learning are provided by hotel.
16

17

18

Time management is considered as an essential step in to achieve effective results. All the
planning and processing depends on the timing for better outcomes. In order to make process
more productive all the strategies should be developed accordingly. If the process is able to
complete before its deadline, its effectiveness remain maintained. Paramount Travel Hotel,
consider it as an essential concept in order to achieve objective (Willemse and et. al., 2015). It
enable the organisation in order to maximise profitability and increase growth. Completion of
task within its limit reduces changes of failure of process and improves its quality. Paramount
Travel Hotel, implements various strategies some of them are following:
Planning tools: This is considered as an essential step in order to reach objective. These tools
belongs to either software or hardware. On the basis of requirement, sometime combination of
both hardware and software is required in the form of electronic programmable devices.
Processing of each device is almost same (Zepeda, Parylo and Bengtson, 2014). They all consists
of delays, buffers and deadlocks. During planning step, individual should consider all the
process effectively and also check deadlocks. In case deadlock is encounter, proper deadlock
prevention measures should be considered.
Time management is considered as an essential step in to achieve effective results. All the
planning and processing depends on the timing for better outcomes. In order to make process
more productive all the strategies should be developed accordingly. If the process is able to
19

complete before its deadline, its effectiveness remain maintained. Paramount Travel Hotel,
consider it as an essential concept in order to achieve objective (Willemse and et. al., 2015). It
enable the organisation in order to maximise profitability and increase growth. Completion of
task within its limit reduces changes of failure of process and improves its quality. Paramount
Travel Hotel, implements various strategies some of them are following:
Time management is considered as an essential step in to achieve effective results. All the
planning and processing depends on the timing for better outcomes. In order to make process
more productive all the strategies should be developed accordingly. If the process is able to
complete before its deadline, its effectiveness remain maintained. Paramount Travel Hotel,
consider it as an essential concept in order to achieve objective (Willemse and et. al., 2015). It
enable the organisation in order to maximise profitability and increase growth. Completion of
task within its limit reduces changes of failure of process and improves its quality. Paramount
Travel Hotel, implements various strategies some of them are following:
 Planning tools: This is considered as an essential step in order to reach objective. These
tools belongs to either software or hardware. On the basis of requirement, sometime
combination of both hardware and software is required in the form of electronic
programmable devices. Processing of each device is almost same (Zepeda, Parylo and
Bengtson, 2014). They all consists of delays, buffers and deadlocks. During planning
step, individual should consider all the process effectively and also check deadlocks. In
case deadlock is encounter, proper deadlock prevention measures should be considered.
20

 Avoidance of multitasking: Multitasking is considered as need so that employees can
easily switch from one process to another. This process is implemented in order to
increase efficiency of system. For this various system be able to handle the load. In case
system is not able to handle the load, that time system crash situations arises. It can cause
huge loss of process and data. In order to overcome such situations effective planning and
designing is required (Shuler and Keller-Dupree, 2015).
The above mentioned steps are essential in order to make effective
implementation of time management (Paramount Hotel. 2016.). with the help of these Paramount
Travel Hotel, is able to increase performance. Along with this it also enables the organisation to
maximise its profitability.
21

Personal and Professional
development
22

Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................2
1.1 Strategies for self managed learning.....................................................................................2
1.2 Way for encouraging professional and personal learning.....................................................3
1.3 Advantage of self- management for organisational as well as individual level....................4
TASK 2............................................................................................................................................5
2.1 Determination of skills according to standards of professional and organisation................5
2.2 Evaluation of needs of development.....................................................................................6
2.3 Evaluation of opportunities in order to meet needs..............................................................7
2.4 Professional and personal development plan........................................................................8
TASK 3..............................................................................................................................9
3.1 Activities in order to implement development plan..............................................................9
3.2 Documentation of activity plan...........................................................................................10
3.3 Critical reflection of aim and objective of development plan.............................................10
3.4 Updating plan on the basis of feedbacks.............................................................................11
TASK 4..........................................................................................................................................13
4.1 Enclosed in poster...............................................................................................................13
4.2 & 4.3 Enclosed in PPT........................................................................................................13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
23

INTRODUCTION
Self-managed learning refers to the process, through which individual is able to enhance
their skills. This approach can be considered either at individual level or at organisational level.
Under this process capabilities of employees are improved such as communication, decision-
making, working, planning, team- work and so on (Albion and et. al., 2015). It enables the
individual to performance their work effectively. It helps in order to achieve objective at both
personal as well as professional level. This report is based on the development of self-managed
learning in order to enhance personal and professional level of an individual. This report is
presented in context with Hotel Travelodge.
Hotel Travelodge is one of the sophisticated hotel of London. They are providing
effective and advance facilities to their customers. The assignment manager of the organisation
has been implementing various strategies in order to improve production and creation of hotel
(Berk, 2017). Along with this it also results into maximised profitability and increased growth.
Along with this time management and communication is also discussed (Travelodge Hotel..
2016).
TASK 1
1.1 Strategies for self-managed learning.
Self-managed learning process is considered as a process, where various approaches are
considered for develop leaning. Under this strategies are implemented such as self-direction,
self-development and action related to understanding. While working as an assistant manager in
Hotel Travelodge, I had implemented various strategies in order to enhancing skills of their
employees (Bukor, 2015). For effective outcomes goal and objectives while considering
strategies should be clear. It improves the effectiveness and enhances the results. My objective of
organising these activities is to improve planning, implementation and managing skills. For this
certain activities were organised by me such as communication and planning. Being an assistant
manager, I had attended various seminars (Travelodge Hotel.. 2016).
In that seminar, I always came to know that for effective communication skill, individual
should read newspapers, books, articles and so on. Along with this for effective results, I
encouraged my subordinates for proper practices. In order to develop effective learning skills, l
provided various challenges and asked employees to provide solutions (Chok and et. al., 2017).
24

With the help of this activity, my subordinated started thinking and implemented concepts to
solve those problems. It help them in order to expand their thinking. Along with this, I
encouraged them for participating into various conferences, seminars and learning activities
(Etale- Educate, Innovation, Experimentation. 2017). With the help of this their skills are
enhanced effectively. I also implement these strategies in order to enhance my skills. Such as
reading newspaper, articles. I had also attended various seminars, which turned me into manager
with effective skills (Chretien and et. al., 2015). In order to get effective results, I have
implemented Kobl's learning cycle. This process consists of four cycles such as concrete
experience, reflective observation, abstractive observation and experimentation. These four
cycles further distributed into four stages such as driving, assimilating, converging and
accommodation. Under driving step, I provided different prospective to my employees for
feeling and watching, in next step watching and thinking takes place. Under third step doing and
thinking strategies is implemented by me, where in last task, I have organised doing and feeling
step of the employees (Cottrell, 2015).
1.2 Way for encouraging professional and personal learning.
There are various ways are available in order to implement professional and personal
learning skills effectively. Such as effective and lifelong learning. On the basis of them lifelong
learning is considered as most influencing. With the help of this learning approach new things
can be learned with better understanding. It also help in order to motivate learner and always
look forward for new techniques. Hotel Travelodge, had implemented this method into their
organisation. With the help of it, they are providing knowledge of new skills. Along with this
various financial support are also provided in order to encourage employees (Coventry, Maslin‐
Prothero and Smith, 2015).
Though providing enhanced skills they are able to increase productivity and growth of
company. While providing learning to the employees, they are not going to consider, formal or
descriptive approach. Instead of that they give preference to the practical approach. Along with
the organisation is organising some activities and providing way to employees in order to
encourage. Such as providing reading material in the form of newspaper, articles. They are also
involving employees into discussion and decision-making process (Cox, Bachkirova and
Clutterbuck, eds., 2014). With the help of all these steps employees are also taking interest.
Various quizzes and puzzles are also organised to enhance their thinking and planning approach,
25

also helps in order to test knowledge and understanding. Seminars, Workshops and other such
events are also organised. In helps the organisation in order to motivate and encourage their
employees for effective work. These all steps results in order to achieve objective and maximise
profitability.
1.3 Advantage of self- management for organisational as well as individual level.
Self-managed learning is considered as an approach, under which individual is able to
adopt learning skills according to their needs. In order to achieve effective results, aims and
objectives are required. Hotel Travelodge, have also developed aims and objectives in order to
effectively implement this approach. The major advantage of applying this approach is
considered as, it provides impressive results in limited time. It also provides better results, along
with effective utilization of resources (Dadds, 2014). All the learning and skill enhancement will
provide benefits to the organisation, if employees are able to take innovative and creative
strategies. In order to maximise profitability in company, this is considered as a productive
approach. All the training and learning activities that are organised by Hotel Travelodge will
only worth, if employees are able to increase profitability.
Another advantages of implementing this strategy is considered as, it enhances planning
and learning skills ((Fullan, 2014)). Through which workers of organisation are able to manage
risks in effective manner. Along with this it encourages employees in order to explore new
business environment. If we compare various training and learning programs with self-managed
learning approach. This will be considered as more effective, because in this process
organisation need to spend small amount of capital on their employees. It produces maximum
results compare to other approaches (Travelodge Hotel.. 2016).
Therefore, it is considered as advantageous approach for both individual as well as
organisational level. As at individual level, skills of individuals are getting improved. Such as
communication, planning and implementation. With the help of this employees are able to
Through which they are ready to explore various opportunities (Johnson and Golombek, 2016).
On the other hand, Self-managed learning activities results into better productivity and creativity.
Through which organisation is able to increase profitability.
26

TASK 2
2.1 Determination of skills according to standards of professional and organisation.
While working as assistant manager at Hotel Travelodge, I have learn various techniques
order to make any process effective (Kafyulilo, Fisser and Voogt, 2014). In order to determine
skill following is the result of professional and personal research:
Skills Description
Scaling
Scaling Comments
Low Medium High
Communicatio
n
Should be effective
to deal with
employees,
investors and
clients ((Fullan,
2014)).
-
2
-
On the basis of provided
ranking, individual is
having average
communication skills.
Therefore, to improve it
some strategies should be
implemented.
Planning Planning should be
effective, through
which objective can
be achieved.
-
-
3 According to the scaling
result, employee is
having poor planning
skills. Necessary skills
need to be provided.
Knowledge Individual should
have proper
knowledge for
effective results.
1
- -
On the basis of provided
ranking, individual is
having excellent
knowledge about given
condition.
Implementatio
n
Person should be
able to understand
needs effectively
and implement - -
3 According to the scaling
result, employee is
having poor
implementation skills.
27

strategies
accordingly.
Necessary skills need to
be provided in order to
improve quality.
Decision-
making
Decision-making
skills should be also
enhanced in order
to meet objective of
organisation.
-
2
-
On the basis of provided
ranking, individual is
having average decision-
making skills. In order to
improve, necessary
training is required.
On the basis of above results, my current skills are like. I am having average
communication and decision-making skills. In order to improve it various learning techniques
can be implemented (Knight, 2014). Planning and implementation can be considered as my poor
skill. In order to improve this various techniques are need to be considered. Knowledge about
any condition is considered as my strength.
2.2 Evaluation of needs of development.
On the basis of above audit my weakness can be considered as planning and implementation. As
an assistant manager both skills are essential (Körkkö, Kyrö-Ämmälä and Turunen, 2016).
Therefore, for enhance these techniques effectively training and learning skills are required. My
development report is following:
Training and learning needs Actions required
Planning In order to improve planning skills, employees
should be able to visualize situations. For this
individual should considered case studies. It
helps in gaining experience and improves
skills.
Implementation To improve implementation skills, employees
should be able to identify and understand
concept (McMillan and et. al., 2016). Along
with this they should be aware of its
28

application approaches for effective
implementation results.
Communication In order to improve communication skills,
individual should read books, newspapers,
articles (Murdoch-Eaton and Sandars, 2014).
Along with this various participate into
discussion and debates. It helps in improving
skills effectively.
Decision-making For enhancing decision-making skills,
employees should be able to understand
prospective of everyone. Along with this they
also have proper information about condition.
On the basis of all the condition consider most
effective one (Kafyulilo, Fisser and Voogt,
2014).
In order to improve and develop skills various activities are provided. These all activities are
refereed on the basis of various researches.
2.3 Evaluation of opportunities in order to meet needs.
There are various developments are required to me, in order to meet present and future
demands. As currently, I am working as assistant manager at Hotel Travelodge, there are lots of
responsibilities associated regarding management of employees and their functioning. In order to
maintain effectiveness of results various training and learning skills are being held into
organisation (Robertson, 2016). Along with this leadership and mentoring is also required in
order to achieve effective results. All these activities are organised on the basis of internal and
external business factors. It helps in order to analyse demands and needs on the basis of these
factors. These all evaluation helps me in order to identify factors that can be considered as
opportunities of the organisation. It also help me in order to provide correct directions for
effective results. On the basis these analysis result, I am able to enhance my performance to get
the position of senior manager (Kafyulilo, Fisser and Voogt, 2014).
29

As responsibilities of senior managers is big as compare to the assistant. Therefore, I
have to enhance my skills and knowledge for effective results (Russell and Korthagen, eds.,
2013). It helps me in order to enhance my potential and raise my accountability.
2.4 Professional and personal development plan.
PROFESSIONAL AND PERSONAL DEVELOPMENT ACTION PLAN
Name of the candidate Date Identity number 18000
Aim Approach Requirement Success factor Analysis/
feedback
Planning Visualizing,
evaluating and
applying.
Case studies and
situations for
analysis (Shuler
and Keller-
Dupree, 2015.).
With the help of
this factor
planning skills
can be improved
effectively.
Deadline of this
task is 15th July. I
will learn all .the
planning
strategies
effectively by
15th. For effective
results various
feedbacks are also
considered.
Implementation Analysis and
applying
applications
Case studies and
situations in order
to apply concepts.
This step is
considered is one
of the effective
step in order to
improve
implementation
skills.
Last date in order
to finish this task
is 13th July. All
the activity get
completed by this.
In order to make
effective results
various methods
are considered
30

(Taylor, 2016).
Communication Listening and
reading
Books,
newspapers,
articles
With the help of
this factor
communication
skills can be
improved
effectively.
Deadline of this
task is 15th July. I
will learn all the
communications
approaches are
considered
effectively. For
better results
various feedbacks
are also
considered.
Decision-making Listening and
understanding.
Case studies and
situations (Etale-
Educate,
Innovation,
Experimentation.
2017).
This step is
considered is one
of the effective
step in order to
enhance decision-
making skills.
Last date in order
to finish this task
is 13th July. All
the activity get
completed by this.
In order to make
effective results
various methods
are considered.
TASK 3
3.1 Activities in order to implement development plan.
There are various approaches are available in order to analyse needs and requirements of
development. These approaches have both positive as well as negative impact. In order to
achieve objective activities are need to implement. Such as for effective communication skills
regular practise with interaction and book reading should be done. As an assistant manager of
Travelodge hotel, I am having less time for these activities. Therefore, to strictly implement
31

these process. I have bounded me into the above provided deadline (van Aalderen‐Smeets and
Walma van der Molen, 2015). With this help of action plan all the actions will be implemented
effectively. These all activities encourages and motivates employees in order to enhance their
skills, in order to take benefits.
The action plan also consists of sources that can help in order to produce effective results.
Such as management studies, case studies, articles and so on. With the help of all these
approaches I can enhance my decision- making, planning and implementation skills (Whitford
and Barnett, 2016). These all activities are taking place at my personal end. Apart from that
various programs are being organised by organisation also such as training, learning, workshops,
seminars and conferences. These all process will lead to an effective results. With the help of this
I would reach the position of senior manager of Travelodge hotel (Willemse and et. al., 2015).
3.2 Documentation of activity plan.
The documentation of action plan in order to organise various activities are following:
Actions Date Location
Learning 16/10/17 University of London
Training 17/10/17 London South Bank University
Quizzes and puzzles 18/10/17 Middlesex University
Seminar 20/10/17 Hotel IBIS London
Group discussion. 21/10/17 Hay- market hotel
3.3 Critical reflection of aim and objective of development plan.
On the basis of above evaluation reports, I needs to improve various skills for effective
results. The enhancement process of my is based on the requirements and demands of present
and future. Currently, I am working as an assistant manager into Hotel Travelodge, in order to
reach senior manager post, all the development should be done by considering aim and
objectives (Zepeda, Parylo and Bengtson, 2014). With the help of aims and objectives individual
is able to reach effective results. Along with this prioritising and scheduling of task is also
32

essential. With the help if this step individual is able to strength and weaknesses. On the basis of
that development strategies can be implemented effectively (Travelodge Hotel. 2016).
As an assistant manager of the hotel, I need to work on various skills such as communication,
planning, and implementation and so on. With the help of these learning and enhancement
activities, it will provide benefit at both personal as well as professional level. In order to
enhance skills, I have considered various approaches such as reading newspaper, attending
workshops, trainings and seminars (Etale- Educate, Innovation, Experimentation. 2017).
Various other techniques are also considered by me such as using internet resources for advance
and effective knowledge’s. With the help of all this step I have developed and enhances my skills
effectively. With the help of all these step I have improved enhanced my capabilities, along with
this it provides huge benefit at personal as well as professional level (Travelodge Hotel.. 2016).
3.4 Updating plan on the basis of feedbacks.
Following is the updated plan of all activities on the basis of various feedbacks and
suggestions:
Objectives Reasons Methods to achieve Finishing date.
Planning Lack of availability of
platform and
opportunities in order
to consider various
approach for effective
result (Etale- Educate,
Innovation,
Experimentation.
2017).
In order to improve
planning skills, I have
increased visualizing
and understanding
situations. For this
various internet
resources are
considered by me. For
practice I am
developing strategies
for various case
studies.
The finishing date of
this activity is
30th July 2017
Implementation Insufficient knowledge
about situation and
their application.
For improvising
implementation skills,
I have joined some
The last date for this
course is considered as
21st October 2017.
33

Along with this lack
practice is also a
reason.
courses in order to
build concept
effectively. Along
with this I am also
considering various
case studies for
practices.
Communication For effective result
long time and practice
is required.
In order to improve
planning skills, I have
increased reading
activities. Along with
this I am also
interacting with
people, through group
discussion and
debates.
The finishing date of
this activity is
30th August 2017
Decision-making Lack of understanding
of situation and
condition is considered
as one of the huge
reason (Travelodge
Hotel.. 2016).
To enhance decision-
making skill, I have
enrolled into
management courses.
With the help of this
decisions can be make
effectively.
The last date for this
course is considered as
21st December 2017.
34

TASK 4
4.1 Enclosed in poster.
4.2 & 4.3 Enclosed in PPT.
35

36

Communication skills are considered as an essential need of Paramount Travel Hotel, in
order to understand client’s requirement. Process of communication is distributed into various
levels such as lower, middle and top level (Murdoch-Eaton and Sandars, 2014). In order to make
process smooth all the three process must be connected effectively, otherwise is leads to
confusion and misunderstanding. For effective communication process various channel are
available. Some of them are following:
 Verbal communication: It refers to the process under which communication takes
places with the help of exchanging messages through oral medium. Paramount Travel
Hotel, is communication with their employees through this way. It enables the
organisation to follow proper communication channel. Workers are not able to contact
with top level of organisation without proper channel. This is considered as as informal
method of communication (Paramount Hotel. 2016.).
 Non- verbal communication: Through this communication process, exchange of images
and signs takes places. This is considered as an informal communication method. It does
not requires any communication medium. Paramount Travel Hotel, implement this
communication method, in order to make their employees aware about schemes and
offers that are being provided by them. Along with images, audio, video and gestures are
also considered.
37

 Written communication: This is considered as a method where communication takes
places with the help of exchanging messages in written form. Paramount Travel Hotel,
are also considering this approach into their organisation. There are various approaches
through which they are able to complete their process. Such as E-mailing, texting. This is
considered as formal way of communication. There is no need of communication channel
takes place (Shuler and Keller-Dupree, 2015).
All the above mentioned communication approaches are considered very
effective. With the help of proper processing organisation can solve their issues effectively. The
chances of confusion and miscommunication is minimum through this process. In order to make
effective implementation of this skills various training and learning are provided by hotel.
38

39

40

Time management is considered as an essential step in to achieve effective results. All the
planning and processing depends on the timing for better outcomes. In order to make process
more productive all the strategies should be developed accordingly. If the process is able to
complete before its deadline, its effectiveness remain maintained. Paramount Travel Hotel,
consider it as an essential concept in order to achieve objective (Willemse and et. al., 2015). It
enable the organisation in order to maximise profitability and increase growth. Completion of
task within its limit reduces changes of failure of process and improves its quality. Paramount
Travel Hotel, implements various strategies some of them are following:
Planning tools: This is considered as an essential step in order to reach objective. These tools
belongs to either software or hardware. On the basis of requirement, sometime combination of
both hardware and software is required in the form of electronic programmable devices.
Processing of each device is almost same (Zepeda, Parylo and Bengtson, 2014). They all consists
of delays, buffers and deadlocks. During planing step, individual should consider all the process
effectively and also check deadlocks. In case deadlock is encounter, proper deadlock prevention
measures should be considered.
Time management is considered as an essential step in to achieve effective results. All the
planning and processing depends on the timing for better outcomes. In order to make process
more productive all the strategies should be developed accordingly. If the process is able to
41

complete before its deadline, its effectiveness remain maintained. Paramount Travel Hotel,
consider it as an essential concept in order to achieve objective (Willemse and et. al., 2015). It
enable the organisation in order to maximise profitability and increase growth. Completion of
task within its limit reduces changes of failure of process and improves its quality. Paramount
Travel Hotel, implements various strategies some of them are following:
Time management is considered as an essential step in to achieve effective results. All the
planning and processing depends on the timing for better outcomes. In order to make process
more productive all the strategies should be developed accordingly. If the process is able to
complete before its deadline, its effectiveness remain maintained. Paramount Travel Hotel,
consider it as an essential concept in order to achieve objective (Willemse and et. al., 2015). It
enable the organisation in order to maximise profitability and increase growth. Completion of
task within its limit reduces changes of failure of process and improves its quality. Paramount
Travel Hotel, implements various strategies some of them are following:
 Planning tools: This is considered as an essential step in order to reach objective. These
tools belongs to either software or hardware. On the basis of requirement, sometime
combination of both hardware and software is required in the form of electronic
programmable devices. Processing of each device is almost same (Zepeda, Parylo and
Bengtson, 2014). They all consists of delays, buffers and deadlocks. During planning
step, individual should consider all the process effectively and also check deadlocks. In
case deadlock is encounter, proper deadlock prevention measures should be considered.
42

 Avoidance of multitasking: Multitasking is considered as need so that employees can
easily switch from one process to another. This process is implemented in order to
increase efficiency of system. For this various system be able to handle the load. In case
system is not able to handle the load, that time system crash situations arises. It can cause
huge loss of process and data. In order to overcome such situations effective plaining and
designing is required (Shuler and Keller-Dupree, 2015).
The above mentioned steps are essential in order to make effective
implementation of time management (Paramount Hotel. 2016.). With the help of these
Paramount Travel Hotel, is able to increase performance. Along with this it also enables the
organisation to maximise its profitability.
43

44

45

46

CONCLUSION
On the basis of above report self-managed learning process is considered as an essential
factor in order to enhance skills of employees. Travelodge and Paramount Travel Hotel, is
considered as sophisticated hotel of London. In the above various manager of organisation is
trying to improve efficiency of employees in order to reach objective. Along with this
communication skills and time management is also considered. They are considered essential
components for the organisation. With the help of this hotel is able to reach their objective.
47

REFERENCES
Books and journals
Albion, P. R. and et. al., 2015. Teachers’ professional development for ICT integration: Towards
a reciprocal relationship between research and practice. Education and Information
Technologies.20(4). pp.655-673.
Berk, L. E., 2017. Exploring lifespan development. Pearson.
Bukor, E., 2015. Exploring teacher identity from a holistic perspective: Reconstructing and
reconnecting personal and professional selves. Teachers and Teaching.21(3). pp.305-
327.
Chok, H. N. and et. al., 2017. The factors impacting personal and professional experiences of
migrant nurses in Australia: An integrative review. Collegian.
Chretien, K. C. and et. al., 2015. A digital ethnography of medical students who use Twitter for
professional development. Journal of general internal medicine.30(11). pp.1673-1680.
Cottrell, S., 2015. Skills for success: Personal development and employability. Palgrave
Macmillan.
Coventry, T. H., Maslin‐Prothero, S. E. and Smith, G., 2015. Organizational impact of nurse
supply and workload on nurses continuing professional development opportunities: an
integrative review. Journal of advanced nursing.71(12). pp.2715-2727.
Cox, E., Bachkirova, T. and Clutterbuck, D. A. eds., 2014. The complete handbook of coaching.
Sage.
Dadds, M., 2014. Continuing professional development: Nurturing the expert
within. Professional development in education.40(1). pp.9-16.
Fullan, M., 2014. Leading in a culture of change personal action guide and workbook. John
Wiley & Sons.
Johnson, K. E. and Golombek, P. R., 2016. Mindful L2 teacher education: A sociocultural
perspective on cultivating teachers' professional development. Routledge.
Kafyulilo, A., Fisser, P. and Voogt, J., 2014, March. Determinants of the sustainability of teacher
design teams as a professional development arrangement for developing technology
integration knowledge and skills. In Society for Information Technology & Teacher
Education International Conference (pp. 2130-2136). Association for the Advancement
of Computing in Education (AACE).
48

Knight, J., 2014. Professional development for faculty and staff in Ras Al Khaimah’s higher
education institutions. Ras Al Khaimah: Sheikh Saud Bin Saqr Al Qasimi Foundation for
Policy Research.
Körkkö, M., Kyrö-Ämmälä, O. and Turunen, T., 2016. Professional development through
reflection in teacher education. Teaching and Teacher Education.55. pp.198-206.
McMillan, D. J. and et. al., 2016. Continuing professional development–why bother? Perceptions
and motivations of teachers in Ireland. Professional development in education.42(1).
pp.150-167.
Murdoch-Eaton, D. and Sandars, J., 2014. Reflection: moving from a mandatory ritual to
meaningful professional development. Archives of disease in childhood.99(3). pp.279-
283.
Pallisera, M. and et. al., Personal and professional development (or use of self) in social educator
training. An experience based on reflective learning. Social Work Education.32(5).
pp.576-589.
Robertson, J., 2016. Coaching leadership: Building educational leadership capacity through
partnership. New Zealand Council for Educational Research. PO Box 3237, Wellington
6140 New Zealand.
Russell, T. and Korthagen, F. eds., 2013. Teachers who teach teachers: Reflections on teacher
education. Routledge.
Shuler, M. K. and Keller-Dupree, E., 2015. The impact of transformational learning experiences
on personal and professional counselor-in training identity develo-pment. The
Professional Counselor.5(1). pp.152-162.
Taylor, L., 2016. What is employability and what does it mean for you?. How to Develop Your
Healthcare Career: A Guide to Employability and Professional Development. pp.1-20.
van Aalderen‐Smeets, S. I. and Walma van der Molen, J.H., 2015. Improving primary teachers’
attitudes toward science by attitude‐focused professional development. Journal of
research in science teaching.52(5). pp.710-734.
Whitford, E. V. and Barnett, B. E., 2016, June. The Professional Development School Approach
to Teacher Education: Identification of a Model. In Conference Proceedings. The Future
of Education (pp. 457-460). libreriauniversitaria. it Edizioni.
49

Willemse, T. M. and et. al., 2015. Fostering teachers' professional development for citizenship
education. Teaching and Teacher Education.49. pp.118-127.
Zepeda, S. J., Parylo, O. and Bengtson, E., 2014. Analyzing principal professional development
practices through the lens of adult learning theory. Professional Development in
Education.40(2). pp.295-315.
Online
Etale- Educate, Innovation, Experimentation. 2017. [Online]. Available through:
<http://etale.org/main/2015/12/21/self-directed-learning-definitions/>. [Accessed on
15th July 2017].
Employee turnover. [Online]. Available through:
<http://www.peopleclues.co.uk/turnover/Employee-Turnover-Stats-Insights.html>.
[Accessed on 15th July 2017].
Paramount Hotel. [Online]. Available through: <http://www.nycparamount.com/>. [Accessed
on 15th July 2017].
Travelodge Hotel.. 2016 [Online]. Available through: <https://www.travelodge.co.uk/>.
[Accessed on 15th July 2017].
CONCLUSION
On the basis of above report self-managed learning process is considered as an essential
factor in order to enhance skills of employees. Travelodge and Paramount Travel Hotel, is
considered as sophisticated hotel of London. In the above various manager of organisation is
trying to improve efficiency of employees in order to reach objective. Along with this
communication skills and time management is also considered. They are considered essential
components for the organisation. With the help of this hotel is able to reach their objective.
50

REFERENCES
Books and journals
Albion, P. R. and et. al., 2015. Teachers’ professional development for ICT integration: Towards
a reciprocal relationship between research and practice. Education and Information
Technologies.20(4). pp.655-673.
Berk, L. E., 2017. Exploring lifespan development. Pearson.
Bukor, E., 2015. Exploring teacher identity from a holistic perspective: Reconstructing and
reconnecting personal and professional selves. Teachers and Teaching.21(3). pp.305-
327.
Chok, H. N. and et. al., 2017. The factors impacting personal and professional experiences of
migrant nurses in Australia: An integrative review. Collegian.
Chretien, K. C. and et. al., 2015. A digital ethnography of medical students who use Twitter for
professional development. Journal of general internal medicine.30(11). pp.1673-1680.
Cottrell, S., 2015. Skills for success: Personal development and employability. Palgrave
Macmillan.
Coventry, T. H., Maslin‐Prothero, S. E. and Smith, G., 2015. Organizational impact of nurse
supply and workload on nurses continuing professional development opportunities: an
integrative review. Journal of advanced nursing.71(12). pp.2715-2727.
Cox, E., Bachkirova, T. and Clutterbuck, D. A. eds., 2014. The complete handbook of coaching.
Sage.
Dadds, M., 2014. Continuing professional development: Nurturing the expert
within. Professional development in education.40(1). pp.9-16.
Fullan, M., 2014. Leading in a culture of change personal action guide and workbook. John
Wiley & Sons.
Johnson, K. E. and Golombek, P. R., 2016. Mindful L2 teacher education: A sociocultural
perspective on cultivating teachers' professional development. Routledge.
Kafyulilo, A., Fisser, P. and Voogt, J., 2014, March. Determinants of the sustainability of teacher
design teams as a professional development arrangement for developing technology
integration knowledge and skills. In Society for Information Technology & Teacher
Education International Conference (pp. 2130-2136). Association for the Advancement
of Computing in Education (AACE).
51

Knight, J., 2014. Professional development for faculty and staff in Ras Al Khaimah’s higher
education institutions. Ras Al Khaimah: Sheikh Saud Bin Saqr Al Qasimi Foundation for
Policy Research.
Körkkö, M., Kyrö-Ämmälä, O. and Turunen, T., 2016. Professional development through
reflection in teacher education. Teaching and Teacher Education.55. pp.198-206.
McMillan, D. J. and et. al., 2016. Continuing professional development–why bother? Perceptions
and motivations of teachers in Ireland. Professional development in education.42(1).
pp.150-167.
Murdoch-Eaton, D. and Sandars, J., 2014. Reflection: moving from a mandatory ritual to
meaningful professional development. Archives of disease in childhood.99(3). pp.279-
283.
Pallisera, M. and et. al., Personal and professional development (or use of self) in social educator
training. An experience based on reflective learning. Social Work Education.32(5).
pp.576-589.
Robertson, J., 2016. Coaching leadership: Building educational leadership capacity through
partnership. New Zealand Council for Educational Research. PO Box 3237, Wellington
6140 New Zealand.
Russell, T. and Korthagen, F. eds., 2013. Teachers who teach teachers: Reflections on teacher
education. Routledge.
Shuler, M. K. and Keller-Dupree, E., 2015. The impact of transformational learning experiences
on personal and professional counselor-in training identity develo-pment. The
Professional Counselor.5(1). pp.152-162.
Taylor, L., 2016. What is employability and what does it mean for you?. How to Develop Your
Healthcare Career: A Guide to Employability and Professional Development. pp.1-20.
van Aalderen‐Smeets, S. I. and Walma van der Molen, J.H., 2015. Improving primary teachers’
attitudes toward science by attitude‐focused professional development. Journal of
research in science teaching.52(5). pp.710-734.
Whitford, E. V. and Barnett, B. E., 2016, June. The Professional Development School Approach
to Teacher Education: Identification of a Model. In Conference Proceedings. The Future
of Education (pp. 457-460). libreriauniversitaria. it Edizioni.
52

Willemse, T. M. and et. al., 2015. Fostering teachers' professional development for citizenship
education. Teaching and Teacher Education.49. pp.118-127.
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