Table of Contents INTRODUCTION...........................................................................................................................4 MAIN BODY...................................................................................................................................4 TASK 1............................................................................................................................................4 A. Evaluation of various approaches to self-managed learning and ways to have the lifelong learning to encourage personal/professional life...................................................4 B. Discuss the benefits of self-managed learning to you and your organisation with examples drawn from your experience..................................................................................5 M1 Demonstrate effective approach to study and research self-managed learning approaches................................................................................................................................6 D1Critically evaluate and draw conclusion on the significance of self-managed learning at different level in your life......................................................................................6 TASK 2............................................................................................................................................6 A. Evaluate your personal skills and competencies and identify the skills needed to develop in order to work professionally.................................................................................6 B. Identify your personal development opportunities and devise a personal and professional development plan...............................................................................................8 M2 Personal SWOT analysis..................................................................................................9 D2 Action plan for implementation of PPD..........................................................................11 TASK 3..........................................................................................................................................11 A. How you would proceed to implement your personal and professional development plan............................................................................................................................................11 B. Reflect the achievements against the expected aims and objectives and the measures to review and update the plan............................................................................11 M2 Sources of information to update the PPD plan..........................................................12 TASK 4..........................................................................................................................................12 A. Explain 2 work based problems in your work environment and identify proper solutions for people at different levels.................................................................................12 B. Application of effective time management approaches in various situations in your own context..............................................................................................................................13 D3 New ideas of resolving work based problems in a work environment.....................13
INTRODUCTION Personal and professional development plays a deep and significant role in the setting up of a proper work ethics and operations that supports the effective growth of an individual. The proper learning measures that are been taken in consideration by an individual will help the firm to grow and develop in a significant and effective way (Rønnestad, Orlinsky and Wiseman, 2016). A proper and effective professional development will help the firm to meet the responsibilities of organisation. For the report, Thomas Cook is been chosen which is a UK based travel and tourism firm. Thereportwillevaluatevariousapproachesofself-managedlearningwiththe implementation of proper models and theories. Also, the benefits of self-managed learning is beendiscussed.Personalskillsandcompetenciesarebeendiscussed.Apersonal development plan and the steps to implement it will be taken in consideration. Also, an effective reflection is been presented with proper assessment of expected aims and objectives. Also two work based problems are been discussed with application ofeffectivetime management approach. MAIN BODY TASK 1 A. Evaluation of various approaches to self-managed learning and ways to have the lifelong learning to encourage personal/professional life The self-managed learning is the process that that allows an individual to have a good control over the operations and activities which will help the person and organisation to have a sustainable growth. Various approaches can be adopted and implemented that can help an individual to improve their overall performance. Some of the approaches of self-induced learning that is been taken in consideration by an individual are as follows: Conferences and seminars:This are the best way to improve one’s skill set and communication skills. It acts as a catalyst in inducing the proper personal as well as professionaldevelopment.Suchseminarsandconferenceshelpstoimprovethe productivity level of an individual as well as an organisation (Keller-Dupree and et.al., 2014). Internet:Internet has emerged as a vast source of knowledge and information. With the easy access to internet and more skill sets and courses moving online, it is a very easy and effective way to have personal and professional development. 4
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Social networking:Accessibility to affordable internet and increasing popularity of social media has become a very effective platform to have personal and professional development. Individual and firms get the proper opportunity to meet with new people, share their ideas and enhance their personal knowledge and skill set for a better development (Vangrieken and et.al., 2017). All this factors will act as the major contributor to lifelong learning and will support a proper growth and development of an individual as well as an organisation. This will help the firmtohaveasustainableincreaseintheoverallgrowthandmeetingoforganisational objectives. This can be supported by various self-learning models and theories that will help a person to have a sustainable learning such as: Self-directed learning model: It helps in the satisfactory growth factors that help in the proper management of the learning process that is been undertaken for improvement of skill sets (Korthagen, 2017). It includes the four stages which will help the firm as well as an individual to carry out the business operations and activities to greater extent. The four stages are been explained as follows: StagesStudentTeacher Stage 1DependentAuthority Coach Stage 2InterestedMotivator Guide Stage 3InvolvedFacilitator Stage 4Self-DirectedConsultant Delegator This will help the individual person or an organisation to have a better growth and thus will support a better rise in the capability and lifelong learning process (Hicks and et.al., 2014). B. Discuss the benefits of self-managed learning to you and your organisation with examples drawn from your experience The SML in an organisation or by an individual will help in improving the overall growth ratio and development level of the firm. Besides this, it helps the firm to have the additional support and knowledge to perform a task. For an individual, it provide the opportunity to improve his/her skill set and personal knowledge (Körkkö, M., Kyrö-Ämmälä and Turunen, 2016). On the other hand, for an organisation, the improved skill set of employees will help in better growth. Other than this, some of the major benefits of self-managed learning on me and my organisation are: Building of an effective relationship:Self-managed learning process helps the firm to carry out the different activities and actions that has supported me to have a proper development of relationship among the employees on interpersonal level (Komattil and 5
et.al., 2016). On the organisational level, a good team bonding will lead to effective professional growth. It has helped me to improve my confidence level and motivated me to give out my best at work place. This will also play a crucial role in rise of overall business activities and operations. The developed skills of staff or work force will help the firm to meet operational requirements. Improving my personal skills:The self-managed learning process will help me to develop my personal skills and knowledge. This will help the firm to strengthen their work ethics and this will support a firm to carry out the business activities (Hayes, Fulton and Armstrong, 2016). Other than this, the enhancement of my personal learning will lead to rise in my confidence level. The learning process will also help me to work at the organisation with more efficiency and preciseness. Meeting clients requirements:The self-managed learning activities that are been taken in consideration by the firm will cause it to handle their requirements with more ease, developing a better understanding and thus will assist the organisation to meet their client’s needs in a more effective and precise manner (Beijaard and Meijer, 2017). Other than this, the increment in motivation and confidence level of employees will cause the organisation to have a consistent and sustainable growth in its market. A proper training measure that will be undertaken by a coach, trainer or teacher will lead to individual as well as organisational goals, hand in hand. M1 Demonstrate effective approach to study and research self-managed learning approaches Various theories and models like self-learning models or democratic leadership can be adopted that will help the firm to carry out the business operations and activities to a greater extent. This will help in developing an effective learning process within selected organisation (McLeod and Julia, 2014). D1 Critically evaluate and draw conclusion on the significance of self-managed learning at different level in your life Learning ids a lifelong process that takes place at various level of life. From the early stages till professional stage, self-managed learning will help in improving confidence level and knowledge of an individual to a greater extent. 6
TASK 2 A. Evaluate your personal skills and competencies and identify the skills needed to develop in order to work professionally The proper assessment of my personal skills and competencies will help me to identify and work upon the skills sets and weaknesses, in orderto have a better personal and professional development. This will also support an effective PPD plan which supports the overall growth and development of organisation to greater extent. The evaluation of my personal skills and competencies are as follows: Skills and competenciesExplanation Communication skillsI possess good communication skills which had helped me to sustain and work effectively at the workplace.Thegoodcommunicationskills havehelpedmetohandlemybusiness operations and activities to a greater extent. Writing skillsMy writing skills have been improved gradually in past and now I can explain my views and express my opinion properly in written format. Team workingMyabilitytoworkasapartofteamhave helped me to carry out my work requirements and action plans in much effective and suitable manner.Myexcellentteambondingand capacity to work together had assisted me to complete many project and job roles effectively at selected firm. IT skillsMyproficiencyinlookingaftertheITor technology related tasks and operations have helped me to work effectively at M&S. This has notonlyhelped metocompletemy targets majorlyinstipulatedtimeframebutalso supported to implement innovative ideas in my work at the organisation. Although there are some skills which I need to develop in order to work professionally at Thomas Cook. proper enhancement of these skills will help me to have a better growth and 7
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development of business operations and activities at the work place. Some major skills or attribute which I require to develop are: SkillsExplanation Time managementThis is the major attribute which is required to be possessed by an individual to effectively work at an organisation. The lack of proper time management skills have affected me to a greater extent and thus I require to have a good control over the implementation of this attribute. Resource managementThis is another attribute on which I require to workupon.Myinabilitytomanagethe resources that are been allotted to me is the major issue that can hinder my growth. Thus the proper management and sorting out of this factor is very important for me. B. Identify your personal development opportunities and devise a personal and professional development plan As per the assessment above, this can be said that, I have certain development opportunities like improving my time and resource management skills. This will help me to carry out my operations and activities and actions to a greater extent. My extensive quality to have a good IT proficiency, communication skills and a better command over writing is very beneficial to have a better growth in travel and tourism sector. However certain measures are required to be taken in consideration that will help me to improve my performance to a greater extent. For this, a personal and professional development plan (PPD) is required to be developed. SkillsCurrent statusMeasures to be taken Time taken Time managementNeeds improvementDevelopingabetter andeffectivetime schedule that helps in propermanagement ofdifferentsortof businessoperations 6to9monthsto properlyimplement the time management plansthatarebeen developed. 8
andactivitiesrelated to travel and tourism firm.Besidesthis, breakingdowna complextaskand effectivelyplanning about it is the major factor that is required tobetakenin consideration.Other thanthis,various seminarsand conferences related to time management can be taken. Resource management Needs improvementMakingaproper inventoryand followingitwith discipline is one of the step that can be taken in consideration for a betterresource management.Other thanthis,following variousapproaches andeffective communicationwill facilitatesagood resource managementat Thomas Cook. 4 to 6 months using varioustoolsand techniques. 9
Fulfilment of this measure will help me to fulfil my personal and professional objectives within travel and tourism sector. Also, it will facilitates a good and effective increase in my knowledge and skill sets. Own learning against original aims and objectives set in the development plan: I have learned time management for all kinds of activities or business operations that I need to complete or undergo. However it was a bit difficult for me to learn time management as it took me almost 6 to 9 months to completely learn time management. Updated development plan based on feedback and evaluation: SkillsCurrent statusMeasures takenTime taken Time management OngoingDevelopmentofeffectivetimeschedule helped in proper management of different sort of business operations and activities related to travel and tourism firm. Besides this, breaking down a complex task and effectively planning about it is the major factorandvariousseminarsand conferences related to time management also helped in improving and learning time management. 6 to 9 months Resource management CompletedProper inventory making and following it with discipline helped in better resource management.Otherthanthis,effective communicationalsohelpedingood resource management at Thomas Cook. 4 to 6 months M2 Personal SWOT analysis SWOT analysis StrengthWeaknesses Communicationskills:Mygood communicationskillsarethemajor advantage for me that will help me to have a good control over the activities Time management:This is the major weakness which I require to sort out in order to have a sustainable growth in travel and tourism sector. Resourcemanagement:Proper 10
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that will be followed by Thomas Cook. Writingskills:Writingskillsplaysa deep and important role in carrying out of the operations in travel and tourism sector. Team working:Team working is very necessaryinhandlingthequalityof business operations and activities that will help in the better management of workfunctionsrelatedtotraveland tourismsectorthatarebeen undertaken by me at Thomas Cook. ITskills:Withtheadvancementof technology, IT is been used profoundly in travel and tourism sector. In such case, my IT skills will be of great help tomeinordertomeetthe organizational requirements of Thomas Cook. management of various resources are been taken in consideration by me in ordertomeettheoperational requirementsofselectedbusiness entity in an effective way. OpportunitiesThreats My effective IT skills, communication level and ability to work in a team will enhance mychancestosucceedonthe professionalandpersonallevelandwill helpmetoworkeffectivelyatselected travel and tourism firm. Thelackoftimeandresource management can impact my performance andmayhaveseriousconsequences. Hence, resolution of issues related to it is very important form me. D2 Action plan for implementation of PPD Effective following of the PPD plan with regular assessment of growth level will help the organisation as well as the individual to have a better growth and development ratio that will help in increasing the quality of services that are been followed by the firm. 11
TASK 3 A. How you would proceed to implement your personal and professional development plan Different measures are been taken in consideration by the firm that will be followed in order to have an effective implementation of my personal and professional development plan at Thomas Cook. Various steps will be followed out that will help in suitable management of business activities and operations which will help in suitable rise in business activities and operations. Some of the major processes that are been followed by organisation are as follows: Conferences and seminars:Taking part in various seminars and conferences will be of great helps and will help the organisation to carry out the business activities and operations to a greater extent. This will help me to increase my knowledge and hence will support the proper planning of various business activities and action plans that will help the organisation to meet the functional capabilities and operations that will be followed by selected travel and tourism firm (Vetere and Stratton, 2016). Developing an action plan:Proper planning about the measures related to time and resourcemanagementwillbelookedafterbyselectedorganisation.Also,Iwill personally see through the development of proper implementation of this plan in order to get the proper outputs and improvement in my skill sets and knowledge. A proper development of an effective action plan will help the firm as well as the individual to take the suitable measures in order to have the proper implementation of PPD plan (Brody and Hadar, 2015). B. Reflect the achievements against the expected aims and objectives and the measures to review and update the plan On the basis of operations, that are been undertaken by me for updating my skill set and knowledge and the proper development of a travel and tourism organisation will help to meet the operational requirements to a greater extent. The implementation of this PPD has helped me to improve my time and resource management skills and assisted me to increase my knowledge regarding it. This allowed me to adopt suitable measures to improve my work performance. Besides this, proper alterations can be made within PPD on the basis of assessment process and measures that will help the firm to improve my skill set. Assessment process is very necessary as it helps the individual to determine the extent of improvement that is been made. Besides this, it helps to identify the measures and significant approaches that will be undertaken 12
by me for the personal and professional improvement purpose. This will help in updating the PPD. M2 Sources of information to update the PPD plan. Various sources are been undertaken in consideration like peer feedbacks, personal SWOT analysis and self-assessment processes that will help an individual at selected travel and tourism firm to make the suitable changes and improve its personal knowledge and skill set to meet the business operations and activities. TASK 4 A. Explain 2 work based problems in your work environment and identify proper solutions for people at different levels Various problems occurs at the work place that are required to be taken in consideration by the firm and its management. The two major work based problems that are been taken in consideration are as follows: Lack of proper communication:Many work places don’t have a good communication culture. This impacts the overall functionality and carrying out of business operations to a greater extent (Gregersen and MacIntyre, 2017). Existence of a proper and effective communication will help the selected organisation to undertake the suitable measures and reforms to handle the business operations and activities that will help the firm to meet the operational quality of organisation as well as improved the work performance of an individual. Absence of skilled and knowledgeable work force:This is the major issue that has occurred in recent time to a greater extent. The proper skilled and well-informed staff is very difficult to find. Thomas Cooks has to look after the proper management of business operations that will impact the overall operations of the organisation (Williams, Carpenter and Timms, 2015). Various measures can be taken in consideration by the selected travel and tourism firm to mitigate this issues. Some of them are as follows: Providing proper training to employees:This will help the firm to improve their work process and thus will enhance their work quality to a greater extent. However,training the new employees and increasing their skill set is one of the hectic task that has to be looked after by management of firm to develop a good behaviour on inter departmental level and with customers (Davies, Curtin and Robson, 2017). 13
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Developing a proper and interactive work environment:Thomas Cook has to look after the proper handling of the communication or interaction process that helps the organisation to have a sustainable development. For this, the democratic leadership model can be taken in consideration that will help in proper development of different sort of work processes (Kroll and Dussias, 2017). This approaches helps the organisation to handle the conflicts and differences that occurs at various level in an organisation, from top to bottom. This will help in effective management of differences in personal and professional behaviours. B. Application of effective time management approaches in various situations in your own context There are various sort of time management approaches that can be undertaken in varioussituationsatselectedtravelandtourismfirm.Somemajorapproachesoftime management that can be taken in consideration are: Setting up the priorities:This will help in identifying the important tasks that are been undertakenwithintheorganisationandthusgettingthebetteroutputsfromthe employees.Thiswillhelpmanagementtofinishtheimportantandurgenttasks immediately. This will help me to finish off my work in more effective way (Olsen, 2015). Elimination of distraction:Distraction or diversions are the biggest hindrance that can impact and affect the performance of an individual and the organisation as a whole. Proper management and avoidance of distraction will lead to development of a focused behaviour, which fosters growth and development of firm. D3 New ideas of resolving work based problems in a work environment. Various measures can be undertaken in consideration by the organisation that will help the firm to meet the business operations to a greater extent. Measures like avoidance of distraction, setting appropriate priorities and developing a proper work plan will help Thomas Cook to resolve its work based behavioural problems. CONCLUSION Hence, on the basis of the report, this can be concluded that the personal and professional development is depended on various sort of behaviour that helps the organisation which helps the firm to carry out the business activities and actions. The different approaches to self- managedtrainingandlifelonglearningisthemajorfactortoencouragepersonaland professional development Also an effective PPD is been presented that will help in suitable 14
growth and development of the organisation. Personal analysis and proper reflection is been providedondevelopmentmeasuresthatarebeenundertakentocarryoutpersonal development. Also, the work based issues and their proper resolution measures are been analysed. 15
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