ersonal and Professional Skills For Management
Added on 2021-02-20
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Personal and professional skills formanagement
Table of ContentsINTRODUCTION...........................................................................................................................1REFLECTIVE LOG BOOK............................................................................................................1Week 1 .......................................................................................................................................1Week 2........................................................................................................................................2Week 3........................................................................................................................................4Week 4.......................................................................................................................................4Week 5 ...................................................................................................................................5CONCLUSION................................................................................................................................6REFERENCES ...............................................................................................................................7
INTRODUCTIONPersonal and professional skill are basic kind of the skills. The word skills means that theability of a individual to perform his/her work within the given period of time for achieving thepredetermined goal. Skills are divided in the two major groups that is domain general anddomain specific skills. Personal skills refers to that skills which are presence in a particularindividual like listening skills, speaking skills, self awareness or regulation and life skills etc.communication skills, decision making skills, time management skills leaderships skills aretermed as the professional skills. Under this report it will cover the brief information ordescription related to the effective communication skills , importance of the effectivecommunication skills at the work place and how it can affects the workplace And provideknowledge and understanding effective negotiation. REFLECTIVE LOG BOOKWeek 1 In the first week of our group discussion on the topic of effective communication I have learnedor briefly discussed with my team about the word communication and meaning or definitionand characteristic or features of the effective communication skills, types of the communicationskills – The communication skills refers to exchange of the idea , information and feelingsfrom one person to another communication skills are the basic part of the management skills.Communication skills plays an important role in the every single individual life, without goodcommunication skills nothing is possible(Thanuskodi., 2015). The word communication isderived from the Latin word which means share. Effective communication refers acommunication between two or more individuals , groups of people in which designed messageis delivered through appropriate channel , properly encoded an properly decoded and understoodby the recipients. As well s communication is said to be effective when sender and receiver in thecommunication process appoint same meaning to the message or information and listen each andevery thing with full of concentrate and make the sender feel heard. communication should beefficient and effective foe the smooth running of the organisation(Naumann and et.al., 2016). Characteristics of the effective communication:Under the effective communication drafting of the communication is done in way thatfinal message is free from any grammatical error and repetition of sentences.1
Effective communication have the clarity of the message, the message which should becommunicate have a clear clarity of thought, information, ideas and feelings.Effective communication should be a completeness of the message. Effective communication should be consideration of physical setting and the recipient,conciseness of the message(Tan and Laswad., 2018).Different types of the communicationverbal and non verbal communication, formal communication and informal communication,downward communication and upward communication are the some basic types of thecommunication: verbal communication refers to that communication which Is done between the peoplesor groups of people in the mode of oral. Tone , body language , word choice , auditoryelements are the some component of verbal communication(Moore and Pearce., 2017).Non verbal communication refers to that communication which is done through withoutthe use of the mouth or unspoken mediums or in other words non verbal communicationtake place without using any oral or written word. Facial expression, Gestures,bodylanguage , personal appearance are some of the types of the non verbal communication.Formal communication is also called as the official communication language , word choice ,auditory elements are the some component of verbal communication.formal communication helps in fixation of responsibility and maintaining auhtority inorganisation.Informal communication emerges social interaction among individuals who worktogether. it is flexible and flows freely to all direction. It is also known as the grapevinecommunication. Cluster chain , probability chain, gossip chain are some kinds of theinformal communication. Upward communication refers to the flow of the communication from subordinate tosuperiors, it is also known as consultative management. On the other side downwardcommunication starts from higher level to the lower level. It is also known as instructiontype communication system.Week 2In the week two of group discussion of the topic effective communication I have brieflydiscussed with my team on topic how effective communication skills affects the work place2
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