Understanding the Skill Sets Required for Development in the Tourism Sector

PERSONAL
DEVELOPMENT PROJECT

TABLE OF CONTENTS
ESSAY.............................................................................................................................................2
INTRODUCTION.......................................................................................................................2
MAIN BODY..............................................................................................................................2
CONCLUSION............................................................................................................................5
REREFENCES................................................................................................................................6
APPENDIX......................................................................................................................................7
ACTION PLAN...........................................................................................................................7
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Understanding of the skill sets required to develop people within the tourism sector
ESSAY
INTRODUCTION
Self- reflection is a process through which an individual can grow their understanding of
who they are, what their values, what they think in a personal analysis form (Self- reflection,
2020). Self- reflection is important to be conducted as it helps an individual to understand skills
sets that they have and that are required to be developed within them which will help them to
enhance their as well as their team performance. This self- reflective essay will focus on
understanding of skill sets that are required to be developed within people working in tourism
industry by focusing on factors that affect team performance, influence that can impact team
performance and factors that are required to be developed in future in order to work more
efficiently within tourism industry.
MAIN BODY
While working in any industry it is important for an individual to understand their
strengths, weaknesses, area of development in a better manner as it helps an individual to bring
improvement within themselves, develop skills that are required to be developed in order to
enhance their performance in a better manner. Change and development within travel and
tourism industry is increasing skill set and knowledge requirement within employees as it not
any affects overall performance of individual employees but it can also affect overall team
performance as well which directly or indirectly impacts overall performance of the employees.
According to me there are various factors that can impact overall performance of a team but one
of the main factors that can affect overall performance of a team is leadership. Leadership and
management play a vital role in overall performance of a team as they have both positive and
negative influence on all the team members. In travel and tourism industry it is important for all
the employees and team members to focus on enhancing their performance in order to achieve
their desired results as it will affect overall satisfaction of their customers. Team leaders are
responsible for influencing and motivating their team members. They are also responsible for
defining team goals, develop overall team structure and manage all the task in an appropriate
manner. There are various kinds of leadership and management styles that can be used to explain
role of team leaders and how they affect overall team performance. One of the most effective
theory that can be used to explain role of leader is transactional style is a managerial leadership
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