Strategies of Personal Effectiveness of Google's CEO Sundar Pichai

This report discusses strategies of personal effectiveness of Google’s CEO Sundar Pichai and evaluates his behaviors and skills. It also explores theories and frameworks of personal effectiveness and their impact on his success. The report highlights key behaviors and skills that have made Mr. Pichai an effective global leader and discusses positive and negative elements of his skills and behaviors. It concludes with principles of personal effectiveness that can be applied for personal success.

PERSONAL
EFFECTIVENESS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Case Study Review......................................................................................................................3
Reflective Statement....................................................................................................................7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Personal effectiveness is basically an attribute within a person for dealing the success.
Many people consider personal effectiveness as self-help movement also which support them for
achieving huge success in market place. In this highly competitive market, personal effectiveness
plays an excellent role to different people for gaining huge competitive advantage in market
place. Currently many of people within market place tries to develop their personal effectiveness
to achieve very positive outcomes in market place (Russell, 2019). This report discusses
strategies of personal effectiveness of Google’s chief executive officer (CEO) Sundar Pichai.
Google is one of the leading technology company in this modern world, which currently serves
in lots of countries. Currently Mr. Pichai plays an excellent role in more and more and expanding
this company in across the world. Some productive frameworks and theories relating to personal
effectiveness also has been discussed in this report for the purpose of evaluating behaviours and
skills of Sundar Pichai. Key ways also has been mentioned in this report which can contribute in
applying principles of personal effectiveness in own development for being very successful.
Some major factors and aspects also have been discussed in this report which was enabled to
Sundar Pichai to be a very successful global leader.
MAIN BODY
Case Study Review
Sundar Pichai, currently this is a very dynamic personality in across the world. Mr. Pichai
was born on 10th June, 1972 in Madurai, India. Basically, he mainly known as the CEO of the
fattest growing technology company named; Google. Currently everyone knows about the
Google company in across the world. This company basically provides internet-based products
and services (Bragaru, 2019). He also known as an Indian-American executive of business as
well. He earned the degree of Metallurgical engineering from the IIT, Kharagpur. Nowadays,
many entrepreneurs in across the world like to learn different business management strategies
through Mr. Sundar Pichai. Some key skills and behaviours of Mr. Pichai has been discussed
below that have made him an effective global leader by using some appropriate theories and
frameworks of personal effectiveness.

Theories and frameworks of personal effectiveness
Psychological theory: This is the first most important theory of personal effectiveness which
currently has fully adopted by CEO Pichai. According to this theory, a person has always
required to make some changes in its existing lifestyle for the purpose of improvement. This is
very necessary to gain very effective outcomes in market place. The theory helps him in the
psychological development to effectively manage own personality.
Humanistic theory: Humanistic theory is another key framework of personality effectiveness.
With the support of this theory, anyone can be simply motivated to work in the social welfare
(Steinemann, Mekler and Opwis, 2016). CEO has the proper knowledge about the impact of this
theory, and that’s why he has adopted it to use in daily operations. Currently this humanistic
theory has developed behaviour of humanity inside him, and that’s why his company always
contribute in the development of society.
Social cognition framework: Social cognition is the framework that enable to Sundar Pichai for
deeply understanding the actual needs, demands and wants of people within market or society.
That’s why his company always develops such products and services which makes people’s lives
easier. Basically, currently with the support of Google LLC, millions of people within market are
enable to run their business operations, and also enable to achieve excellent employment
opportunities.
Behaviours and skills that have made Mr. Pichai an effective global leader
Deal making skill
Currently he has very excellent skills of deal making, in which this skill plays an
excellent role to him for more and more growing its business in market place. Nowadays, his
company Google the most popular search engine on the internet (Madan and Jain, 2017). This
venture is the leading internet service and product provider in across the world. In this situation,
CEO always needs to sign different deals with many businesses and companies in market place.
So that, by using own deal making skill, he always able to take an effective deal within the
market. That’s why this skill has played a productive role in made him an effective global leader.
Keep learning and stay humble

These are two key behaviours of Sunday Pichai which has enabled him to be the global
leader today. He is expert in his field, buy still he never forget to learn new things. On the other
side, he always like to be stay humble with everyone. So that, everyone mostly like to meet with
Mr. Pichai. Due to this humbleness, a small school kid also feels very comfortable while
communicating with him. These behaviours are very help to him in the terms of people
management as well. For example; currently thousands of employees work within the Google
LLC, in which these employees feel valued by CEO when he communicates with them with full
humbleness. That’s why employees at Google mostly work with fully enthusiasm at the
workplace (Kremer-Davidson and et.al., 2017). These ‘keep learning and stay humble’
behaviours always play an excellent role to him for always being an effective global leader.
Leadership skill
He has well-developed leadership skill, so that by using this skill he can simply lead large
number of people in its business environment. Currently many people work under the leadership
of Sundar Pichai, in which they always be satisfied with different decisions of CEO, because he
knows what kind of decisions are favourable for its people or employees or what are not. He has
proper knowledge of different leadership styles as well. For example; Coaching, democratic,
situational and transformational styles of leadership. But personally, he liked to use
transformational style of leadership to lead its business. This style of leadership helps him in
systematically leading international technology industry.
Humanity
Humanity is basically a behaviour of Mr. Pichai that always motivates them for working
in the social welfare fulfilling corporate social responsibilities. Many times, he takes decisions
for donating huge fund in free education campaigns, free hospital initiatives and also in free food
services (Fragouli, 2018). His humanity behaviour motivates him to provide essential services to
people who suffers from different natural disasters, like; flood, Tsunami, high rain etc. That’s
why many people are very much like this personality, and due to CEO’s humanity behaviour,
Google’ goodwill and brand image has automatically raised in market place. Basically, this
behaviour is highly required in a person to become a very successful business leader in the
workplace.

Creativity skill
Creative skill is one of major skills of Sundar Pichai that helps him for maintaining
effectiveness of its brand in market place. In the initial stage, Google LLC was enabled in
providing only search engine facility, android, google apps to people, but when Mr. Pichai was
become CEO of company, then this company was started to lunch many new services and
products to customers. With the support of own skill of creativity, he has succeeded in making
extra-ordinary quality levels of its different products and services. That’s why millions of people
todays are very satisfied with Google company. Recently his company has lunched app of cash
transfer e-money app named; Google pay, in which this app has succeeded in gaining huge
popularity in market place. He still focuses on creating and innovating new productive services
and products which will defiantly make customers lives easier. On the basis of these all factors,
this skill is highly contributing in maintaining effectiveness of Sundar Pichai at the global level.
Positive elements of skills and behaviours with their impacts
Never forget own goals: This is one of key elements of Sundar Pichai’s behaviours and skills
that, he never forgets own goals, because he knows that how deal with different factors which
can distract from goals (Vero and Puka, 2018). Basically, everyone mostly faces various factors
in their personal life which distract them from goals and final objective. But due to this attribute,
he can simply enable to take appropriate steps towards achieving final goals.
Believes in personality development plan: The next positive element of Mr. Pichai’s behaviours
and skills that, he believes in following the concept of personality development plan. Basically,
this plan has created by different people for highly improving their different skills and abilities.
Currently, he already has an excellent personality, but in each certain time period, he makes an
effective action plan for itself to more and more develop its different skills, abilities and
competence. This element is really helpful to him for maintain own effective personality at the
international level.
Like to be updated: He always like to be updated with different market trends, because many
times a person has required to change its levels of skills according to market trends. For
example; few decade ago, a business manager was required to have digital knowledge, but in this
modern era no business manager can run its business operations without having proper digital

knowledge. That’s why, CEO mostly conducts market research for knowing which trends of
skills may add value in effectiveness of its personality (Thapa, 2020). On the basis of these all
factors, this element of skills and behaviours is also very positive.
Negative elements of skills and behaviours with their impacts
Google CEO still not takes any appropriate step towards increasing standard of
technology in those places of the workplace which are underdeveloped condition. Currently he is
at very bog position, in which he is completely capable to make enable people of backword areas
to use the internet, but still its company not has taken any appropriate decision on this topic. This
behaviour of Pichai is completely against the behaviour of humanity. In this situation, he has to
take decision for implementing its operations in underdeveloped countries also to enable locals
to access the digital tools and internet.
Reflective Statement
In this modern & dynamic world, I have highly required to adopt and apply different
principles of personal effectiveness to be very successful within the competitive job market.
Currently I should learn from Google’s CEO that how to manage own personality. After
researching about Sundar Pichai, he become idol to me, because I am sure after following his
habits, I will also enable to gain excellent outcomes in personal life. I know that, currently there
is huge competition in each sector or industry, in which maintaining personal effectiveness is the
main source to me for gaining huge competitive advantage in market place (Dimas and et.al.,
2018). I have to make a specific plan for dealing with those factors also which can distract me
from my goals. According to current situation, different principles of personal effectiveness can
play an excellent role to me in improving own personality and professionalism, in which some
major and productive principles of personal effectiveness has been discussed below;
Accept responsibility: A person always need to accept its responsibility at any workplace for
gaining very appropriate outcomes in personal life. In this situation, I also need to properly
accept different responsibilities, because this is very necessary in the terms of presenting own an
effective personality. In a workplace, every person is responsible to complete any task on time
with effective efficiency, in which if I will work at any workplace, then I can become responsible
to follow different instructions and orders of my upper level management (Tavakoli and et.al.,

2018). These small steps can support me making an effectiveness within own personality. I
experienced that, sometimes people not take their responsibility in proper manner, and then they
will face many difficulties in personal development. That’s why I should try to fulfil each and
every responsibility when I will be worked in any workplace.
Develop interaction values: Development of interaction values is another key principle in the
terms of making effective personality. Currently no person can run its company or firm without
using impressive interaction values. That’s why should follow this principle as well to gain
effective results in personal life (Mehmood and et.al., 2017). Firstly, I have to develop own
communication skills, because these skills enable to people for systematically interacting with
anyone. In this modern era, there are lots of productive techniques available to me for developing
own these skills. For example; reading books & journals which has based on the communication
skills, join a training centre where a trainer can support in the development of these skills. By
adopting these all techniques, I can simply apply this principle of personal effectiveness in my
daily life.
Define success: Define success is very productive principle of personal effectiveness. Basically,
each person tries to maintain effectiveness within its personality for gaining huge success, so that
this is very important to me for properly defining success. After defining success, I will enable to
know different aspects of success. This principle can enable me in finding various productive
ways also which will contribute in gaining huge success. This principle of personal effective
aware us about how to behave after achieving huge success as well, and this the best impact of
this principle. Many times, people suddenly has changed their behaviour and attitude after
gaining success, in which after defining success, I will be learnt that, how effectively manage
own personality after achieving huge success.
Maintain effective relations: The next principle that maintaining effective relations with
different stakeholders (Liu, Gan and Karim, 2018). In any workplace, we always have required
to work with many people, and we have different stakeholders too. Suppose, I will become a
business owner in the future, then I have to deal with many stakeholders in very proper manner,
like; employees, suppliers, government and customers etc. In this situation, this will very
necessary to me for maintaining very excellent relations with these various stakeholders. When I
will do this, then my personality can automatically become very effective. I understood that,

effective relationship is very necessary, because no one can run its various operations of business
without involving stakeholder. That’s why this principle of personal effectiveness is also too
necessary to me.
Follow ethics: In my knowledge currently each big business leader including Sundar Pichai
completely follows different ethics in their daily routine (Musiime, 2019). Basically, ethics
enables to a person for working in a very systematically channel. With the support of this
principle, I will be able to avoid conducting different ethical activities in workplace. When I will
follow ethics, then it can simply a very productive and ethical workplace. At the end, these all
factors can contribute in making my personality very much effective. Due to not following ethics
in personal life, many people not achieve very excellent outcomes in life, that’s why I don’t want
repeat this mistake, so that I will defiantly take appropriate decision towards following ethics.
Appreciate: I have learnt from the CEO of Google that, always appreciate people for their work,
because this small thing motivates people to work more effectively in the future tasks. In this
situation, by adopting this principle, I will simply make own personality very much effective
(Amin and Tarun, 2019). According this principle, I will be required to appreciate and reward
people when in work in any workplace. For example; I am the manager at any business, so that I
have to appreciate my employees for their great input in the workplace. My step will definitely
motivate to employees or people to work hard in the future to achieve more appreciation. On the
other side, this is a key attribute of an effective personality that, it always rewards and
appreciates people for their work.
These all are major principles of personal effectiveness which I have to quickly adopt and
apply in personal life. After applying these all principles, I can simply enable to maintain an
effectiveness in own personality. Recently I have read a business magazine, and get aware about
the high market competition, so that I need to take quick action towards deal with this
competition in very systematic manner. In my knowledge, following various principles of
personal effectiveness are not enough to me for making own personality very much effective,
because I have to develop some skills and abilities also to maintain an effectiveness within own
personality. For example; currently Google CEO is very famous global business leader, because
he has lots of effective skills and competence. According to my research, communication skill,
time management ability, problem-solving competence, decision-making skill, people

management ability etc. are some major skills, abilities and competence which enables to people
for making their personality very much effective (Ruiz and Hamlin, 2018). I also have to make a
very productive action plan as Sundar Pichai for developing own abilities and skills. Generally, a
productive action plan always helps in developing different skills, that’s why this step is very
necessary to me. After considering these all factors, I will simply make own personality very
much effective, and also enable to gain huge competitive advantage.
CONCLUSION
On the basis of all findings, it can be concluded that CEO of Google LLC Mr. Sundar
Pichai has a very effective personality. Basically, it has different skills and behaviours which
enables him to maintain an attractive personality in market place. Due to this personality,
currently many people consider him as a very successful global leader. In this highly competitive
market, be a successful global leader is not an easy task to a person, but his various attributes
make enable him to do this. It can be also concluded that personal effectiveness is very necessary
to a person for gaining huge profit margins and competitive advantage in market place. Currently
many theories and frameworks also available in market place which are completing relating to
personal effectiveness, like; psychological theory and humanistic theory etc. Everyone should
implement these theories in their personal life for developing own professionalism and
personality. It can be also concluded that, many useful principles of personal effectiveness also
have been described above in this report, so that people can simply develop effectiveness within
own existing personality after adopting and applying these all principles in daily life. After
considering these all-mentioned factors, anyone can simply achieve very higher success.

REFERENCES
Books & Journals
Amin, S. and Tarun, M. T., 2019. Enhancing Green Hotel Visit Intention: Role of Green
Perceived Value, Perceived Consumer Effectiveness and Environmental
Knowledge. International Business Research. 12(5). pp.123-132.
Bragaru, C., 2019. EFFICIENCY, EFFECTIVENESS AND EQUITY IN PUBLIC
ADMINISTRATION-THE ROLE OF THE PUBLIC ADMINISTRATOR. Challenges
of the Knowledge Society. pp.1169-1174.
Dimas, I. D., and et.al., 2018. Bouncing back from setbacks: On the mediating role of team
resilience in the relationship between transformational leadership and team
effectiveness. The Journal of Psychology. 152(6). pp.358-372.
Fragouli, E., 2018. Leadership effectiveness for managing change: the role of emotions. Business
and Management Review. 10(1). pp.14-23.
Kremer-Davidson, S., and et.al., 2017, July. " Personal Social Dashboard" A Tool for Measuring
Your Social Engagement Effectiveness in the Enterprise. In Proceedings of the 25th
Conference on User Modeling, Adaptation and Personalization. (pp. 122-130).
Liu, Y., Gan, H. and Karim, K., 2018. The effectiveness of clawback adoptions in mitigating
over-investments–Does board governance play a role?. Advances in Accounting. 40.
pp.61-75.
Madan, M. and Jain, E., 2017. Impact of organizational culture & climate on managerial
effectiveness: An empirical study. Delhi Business Review. 16(2). pp.47-57.
Mehmood, M., and et.al., 2017. Achieving Organizational Effectiveness Through Employee
Engagement: A Role of Leadership Style in Workplace. International Journal of
Engineering and Information Systems. 1. pp.41-49.
Musiime, A., 2019. The mediating role of brand involvement in the social media use-marketing
communication effectiveness relationship.
Ruiz, C. E. and Hamlin, R. G., 2018. Perceived managerial and leadership effectiveness in
Argentina and Mexico: a comparative study of effective and ineffective managerial
behaviour. International Journal of Management Practice. 11(1). pp.1-23.
Russell, S., 2019. The Role of Upward Influence in Organizational Politics: A Discussion on the
Effectiveness of Single and Combined Influence Tactics in an Upward Direction.
Steinemann, S. T., Mekler, E. D. and Opwis, K., 2016, October. The Winner Gives It All'
Preliminary Results on The Role of Game Outcome on the Effectiveness of a Game for
Change. In Proceedings of the 2016 Annual Symposium on Computer-Human
Interaction in Play Companion Extended Abstracts. (pp. 291-298).

Tavakoli, M., and et.al., 2018. Entrepreneurship education effectiveness and educators’ role.
In Proceedings of 3E Conference–ECSB Entrepreneurship Education Conference. (No.
CONFERENCE). 16-18 May 2018.
Thapa, A., 2020. Work Practices Effectiveness among the Employees of Telecom Sector
Organisation in Northern India: A Comparative Analysis. Journal of Business and
Management Studies. pp.16-22.
Vero, E. and Puka, E., 2018. The Effectiveness of Critical Thinking in Higher Education. On-
line Journal Modelling the New Europe. (26). pp.217-233.