Personal Skill Audit & Professional Development Plan

Personal Skill Audit &
Professional
Development Plan

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1. Key benefits of on-going professional development.............................................................3
P2. Investigation of Professional Employer Expectations of Skills and Competencies..............4
TASK 2............................................................................................................................................5
P3. Critically evaluation of own skills and competencies...........................................................5
P4. Range of Learning Theories and Approaches.......................................................................7
TASK 3............................................................................................................................................9
P5. Construction of a professional development plan to enhance chosen skills and
competences within a specific work context...............................................................................9
TASK 4..........................................................................................................................................10
P6 Undertake a job interview for a suitable service industry role.............................................10
P7 Review key strengths and weaknesses of an applied interview process..............................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Professional identity and Practices can be explained as ongoing process which is needed to
be done by any of the professional person or a group. In order to gain certain knowledge person
must have different types of knowledge and skills which can allow them to perform better and
improve their overall performance. Any of the entity must engage themselves within the
professional program because it allows them to give competition within the market to rivalry
firm which is crucial in present scenario. In context of the file, the chosen organisation is
Rosewood Hotel which is one of the multinational luxury hotel dealing in different part of the
world. It was found in the year 1979 in Dallas, Texas, US.
There are certain topics which will be covered into the file such as it will focus on the
benefit that different stakeholders can get just because of on-going professional development
where some of the skills and competencies will play the major role. Number of Learning theories
and approaches will be explained but before that own skills and competencies will be discussed.
Job interview process along with its strength and weaknesses is to be considered within the file.
TASK 1
P1. Key benefits of on-going professional development
Any of the organisation which deals within the market they must be able to ensure that
they focus on on-going professional development program because it simply allow them to find
number of way to take corrective decision. In present scenario, taking corrective action has the
huge role in obtaining competitive advantage in the market. In context of Rosewood Hotels, they
are among service providing industry where they must enhance their knowledge and capability
for delivering effective services to the customers (Kumari, 2011). There are number of
stakeholder who is connected with Rosewood Hotels and ongoing professional development
programs and they get number of benefit from it. Some of the key benefit for different customers
has been discussed below:
Benefit to Employees: This are the people who plays the significant role within Rosewood
Hotels and because of ongoing professional program they get number of benefits:
 Job Satisfaction Level: In present scenario, whenever any of the employee gets the
opportunity to perform better and if company allows them to show their involvement then

there is high possibility that they can easily become satisfied from their job. In the same
manner, Rosewood Hotel provides their employees a continue development program
which keeps them inspiring towards their work and it is one of the reason they can easily
perform for the company as the willingness of the organisation.
Benefit to Employer: It is necessary for any of the employer that they must able to make
their decision of own through which organisation goals can be accomplished. Similarly, in this
manner Rosewood conduct on going professional program which will give them number of
benefit. the benefits that employer can get is: Skilled Workforce: The major advantage that an employer of Rosewood Hotel can get is
that they can easily hire skill and knowledgeable workforce which plays significant role
in current scenario (Gibbs, 2015). In addition, it will provide them to deal effectively
with every customer who visits the hotels.
P2. Investigation of Professional Employer Expectations of Skills and Competencies
In any of the entity, employer have certain types of expectation from their employees in
order to execute plans and policies through which goals can be accomplished. Expectation are
also necessary for ensuring the performance of a company within the market. Similarly,
organisation like Rosewood Hotel have same expectation that their employees must have some
of the skills and competencies Below, some of the skills and competencies are mentioned which
is expected by the employer of Rosewood Hotel:
Skill
 Communication Skill: In any of the service industry, employer expect that heir
employee must have the communication skill because it is helpful in dealing with
customers. In context of Rosewood Hotel, employer expect this respective skill because
this is one of the skill which can easily allow to meet out the expectation of customer and
that plays the significant role in accomplishing the goals in current scenario (Cruess and
et. al., 2015).
 Resolving Problem: There are number of situation where an organisation suffers from
the problem and in that respective situation, employer wants some of those employee
who is capable of solving those problem. Employer of Rosewood Hotel expect the same