Peugeot Cross Cultural Management Issues in Saudi Arabia

Peugeot Cross Cultural Management Issues in Saudi Arabia 1
Peugeot Cross Cultural Management Issues in Saudi Arabia
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Peugeot Cross Cultural Management Issues in Saudi Arabia 2
Peugeot Cross Cultural Management Issues in Saudi Arabia
Background
Cross-cultural management is a well-organized and proper management of various work teams.
A management practice that considers different parties practices, cultures as well as preferences
of clients in the entire globe. Businesses in the entire globe are therefore advised to adapt or
rather modify the manner that they carry their daily operations. This is to have a diversity in the
way of their day-to-day activities and portray a picture of embracing various cultures from all
walks of life. The firms will then be in the position of competing in a level field that is never
associated with physical geography known for numerous online business interactions (Wilson, &
Hollensen 2010, p. 180). All the businesses that have always fully embraced the cross-cultural
management practices have always recruited individuals that are of more importance in cross-
cultural environments. It is a management that has always ensured the respective firm's
employees are well trained in line with handling intercultural issues of communication. The
practice has always assisted in handling differing environmental business issues. Finally is that it
has always facilitated the respective cross-cultural groups. Businesses have been witnessed to be
reading from the same page for a good time, a move that has gone well with the firms that saw
the need to embrace this culture. Their employees have learned a lot in return, besides these
firms have been recording profits and good progress. Some of the cross-cultural management
factors affecting businesses in Saudi Arabia include hierarchy, attitude to time, communication
style, Islam and relationship. They are factors that are to be considered and recommended actions
taken for the betterment of any business operation in Saudi Arabia.

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Culture definition, its role in International Business Context and Effects of Socio-Cultural
Factors
Definition of Culture
Culture is usually the knowledge as well as the characteristics of a particular team or rather
group of people; a team or group who share the same language, cuisine, religion, music, arts, and
social habits. A further definition of culture is that it is a shared pattern of interactions and
behavior, cognitive understanding and constructs that are known or rather learned by
socialization (Brondoni 2008, p. 20). Thus culture can be illustrated as the given growth of a
team or group identity brought up by given social patterns that are usually much unique to the
team or group. Culture encompasses food, religion, how we wear, what we eat, our marriage, our
language, music what we believe is wrong or right, the manner we great visitors, how we sit, the
manner we behave with loved ones not forgetting other million factors.
The Role of Culture in International Business and the Effects of Socio-Cultural Factors
Culture has been witnessed to be affecting international business operations in three major areas.
These include etiquette, communication and Organizational hierarchy (Ahmed, Anang, Othman,
& Sambasivan 2013 p. 560). Besides some of the socio-cultural factors affecting international
business includes culture, religion, language, customer preference and level of education to
mention a few.
Communication
Effective communication has always been encouraged in any business setting. It is a tool for any
business prosperity and success since the entire employees from all the departments tend to be
reading from the same page. The problem only comes in with a risk of the intended message
getting misinterpreted or rather lost in translation (OLFlynn 2016, p. 285). A good number of

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international businesses are seen to be using English as the language for communication. It is
also essential to consider the manner that you convey the respective language since it also
counts. An example is a case where any firm in the public domain embraces the English
language; Indian professionals are given to be nuanced and indirect in their form of
communication.
Workplace Etiquette
The variations and differences in professional communication have been seen as one of the vital
differences in workplace norms in the entire globe. An example is the use of formality of address
that has been a more significant consideration when dealing with business partners and various
colleagues from different nations. Whatever is considered is whether the nation prefers first –
name or surnames and titles? This an operation that has always been seen to vary across the
organizations. Canadians and America countries are seen to be using first names while China,
Singapore, and South Korea tend to embrace formal "Mr/Ms. and Mrs. Surname". It is up to the
Peugeot firm to ensure that they identify what is preferred in Saudi Arabia and embraces it fully
(Kleist 2016, p. 285). It will assist the firm in interacting with potential Saudi Arabia's clients
and will ultimately attain their set down goals.
Organizational Hierarchy
Organizational attitudes and hierarchy in line with any firm’s management roles are also given to
vary between various cultures widely. This is whether or not the employees in middle or junior
positions appear to be comfortable raising ideas in meetings, questions decisions from the upper
management board or coming up with conflicting ideas from the senior decisions (Soltani, Syed,
Liao, & Iqbal 2015, p. 800). For activities that are as well dictated by firms’ cultural beliefs, any
firm in the public domain should always see the need of coming up with a culture that every