Placement Diary Report: Experience at James Dahl Indian Restaurant

Placement Diary

Table of Contents
INTRODUCTION...........................................................................................................................3
Week 1.............................................................................................................................................3
Week 2.............................................................................................................................................3
Week 3.............................................................................................................................................4
Week 4.............................................................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES:...............................................................................................................................7
Books and Journals.....................................................................................................................7

INTRODUCTION
This report is based on placement experience of working in a restaurant. The overall
experience of the 4 weeks is mentioned and the important points learned during placement are
also discussed. This report is based on James Dahl Indian. It is an Indian based restaurant
providing services in Birmingham London. The restaurant is famous for offering traditional food
of India. I was placed as assistant manager in the restaurant. There is discussion related to the
work done in the restaurant and my learning experience.
Week 1
I was appointed as assistant manager in the James Dahl Indian restaurant. In the first
week induction took place. I met all the key people of the organisation. The roles and
responsibilities were given to me at that time. In the starting it was difficult for me to adjust as
the environment and people were new to me. Afterwards, I understood the policies of the
company and I liked the work culture of the place. At the time of induction, I was able to get
friendly with the place and working staff of restaurant. There were effective motivational
policies in the restaurant that enhanced by dedication towards work. There was provision of
giving bonus and reward to best employees who performed effectively during the month
(Christou and Chatzigeorgiou, 2019). It was a motivating factor for me that helped me to work
with more dedication and hard work. I understood that, by doing the work that is being assigned
me with my skills I will be able to achieve the reward. It is necessary to maintain relations with
employees as it helps to manage the work effectively. I worked on enhancing my skills so that I
could get reward this month. In the first week, I analysed the working structure of the company
so that I will be able to attain goals and objectives. The first week went in understanding the
procedures in the restaurant and my work as assistant manager.
Week 2
There is key role of digitalisation in hospitality industry. I understood that by learning
digital marketing, I will be able to help the restaurant to be more successful. At that time the
followers of James Dahl Indian were getting reduced. There was need of managing the digital
marketing of the restaurant in order to retain the customers. Being an assistant manager, it was
my duty to manage the marketing of the restaurant. I have already done an online course of
digital marketing in college. I took training related to digital marketing and its application in