INTRODUCTION Planning for growth helps small business units for growing there business in right direction, as it is a tool that guide the business owners where to go and what strategies they can implement to grow there business and achieve the objective of the firm. Present study is based on a private limited company of UK that is Tile and Stone Depot Ltd which was incorporated in the year 2011 in Greater London. Company is having one active director and have less than 10 employees with a turnover under£2 million and includes the retail sale of hardware lines like different tools, housewares and appliances. Report includes key considerations for evaluating growth opportunities within an organisation. Further study is based on Opportunity for growth by applying Ansoff's growth vector matrix on the given company. There are potential sources of funding for business that have been explained in the report by further giving benefits and drawbacks of these sources. Business plan for growth is also design in the given report which include financial information and different strategic objectives of the business. At last study on exit and succession options for SME is done that further include benefits and also some drawbacks of each option(Albert, 2017). TASK 1 Key considerations for evaluating growth opportunities within an organisation For having growth opportunities in an organisation firm must work on its resources, capabilities and its core competences. They are competitive advantages of a firm that means firm can have advantage over the competitors by offering customers such products which are at lesser price or higher in quality so that consumers have a feeling that they are getting benefits out of it. There are four strategies which porters have defined as Porter's Generic Strategies which help in getting competitive advantage which leads to growth of the firm. Tile and Stone Depot Ltd can use these strategies for growth opportunities of the firm(Angotti, 2018). Cost leadership:-With this strategy company becomes lowest cost producer in the broad market and in this way they are able to lead the market by lowering the price of the offerings. By discountingthe products, sales of the Tile and Stone Depot Ltd will increase and in this way market share of the firm will also increase. For the same coordination in functional areas of 1
business must be there and effective technology is required with good distribution channels and this strategy will lead to increase in productivity of the business(Arzaghi and et.al., 2017). Figure:-1 Cost Focus:-In this strategy business take advantage of lower cost in small market segments. Tile and Stone Depot Ltd can minimize the costs in the areas where there products are not differentiated and they can follow focus strategy as by applying this strategy companies only focus on few segments where opportunity for growth is more(Baschat, 2018). Differentiation Focus:-This strategy is some what same to cost focus but here the market will not be broader but they will be focusing on quality products introducing just in a specific niche market. Tile and Stone Depot Ltd can either sale there products as least expensive or most expensive but in a particular niche market. If customers are getting a quality product at higher price they will go with that offering only. This strategy helps the company to target a group of 2 Illustration1:https://www.google.com/search? q=porter+generic+strategies&oq=porter+gene&aqs=chrome.0.0j69i60j69i57j0l3.1117 0j0j7&sourceid=chrome&ie=UTF-8
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customers by competing in market with help of quality products and in this way they will be having competitive advantage for growing business(Bridge and Dodds, 2018). Differentiation leadership:-With the help of this strategy Tile and Stone Depot Ltd can have competitive advantage by differentiating there products all over the market. Company can have the product as superior in quality, function or features that make them differentiate from other products. These products are basically comes in luxury brands. It is not an easy task but with help of effective technology products with high quality can be made and different marketing plans can be used to extract potential customers(Daniels and Lapping, 2016). Another frame work which can be used for generating opportunity for growth of Tile and Stone Depot Ltd is PESTEL analysis. Political Factors:-There are many political factors like change in government policies, foreign trade policies, tax policy, labour law, environmental law etc. which affect growth opportunities of a firm. For example Political stability in UK will help in bringing new opportunity for Tile and Stone Depot Ltd to grow smoothly in market and reduces the challenges for making different strategy and implementing it on whole market(Duncombe, 2017). Economic Factors:-The Economic factors like economic growth, exchange rates, interest rates, unemployment etc. affect each and every organisation in certain way. These factors may affect purchasingpowerofTileandStoneDepotLtdasitaffectstheproductsandservices price(Mason, 2015). Social Factors:-There are many social factors like norms, customs, population growth, age distribution, lifestyle, attitude of customers which affect growth of Tile and Stone Depot Ltd. People are now a days very conscious towards there health so company have to provide such products which do not harm there heath and are also eco-friendly. For targeting the customers social factors have to be taken in consideration as every individual have there own attitude towards the offering. There are many cultural barriers which are in need of consideration during targeting(Rodríguez-Rodríguez and et.al., 2016). Technological Factors:-For having growth Tile and Stone Depot Ltd have to innovate such products which can help the company to compete in market and grab huge market share. Technology used in firms affect is operational part so Tile and Stone Depot Ltd have to focus on 3
research and development so that they can launch different products which can increase the competitiveness. Environmental Factor:-The environmental factors like pollution, carbon footprint or scarcity of raw material can directly or indirectly affect the business growth. Tile and Stone Depot Ltd have to develop such products which do not impact environment as this will generate awareness and company will get competitive advantage. Company will have opportunity to improve business performance by making the organization environmental friendly(Rudolf, Kienast and Hersperger, 2018). Legal Factor:-There are legal factors like employment laws, consumer protection law, patent law, safety law etc. Tile and Stone Depot Ltd should consider these legal factors as important part for growth opportunity as patent law can help the business to reduce the patent related issue as no other organisation can not copy there ideas. To increase the customer service quality company must have a stronger consumer rights so that they can bring opportunity for the firm(Sarin, 2019). 4
Opportunities for growth applying Ansoff’s growth vector matrix Figure:-2 Ansoff's matrix is used as best strategy if the firm want to increase there sales. It has four different options to grow a business by matching existing and new products with existing and new market so that risk related to particular strategy can be determined. Which strategy will be best for the business is depended on resources the company have. For getting best results company need to take different risks for which a good budget is required then onlyTile and Stone Depot Ltd can have good position in market(Trasobares and et.al., 2016). The strategies are as follows:- 5 Illustration2:https://www.google.com/search? q=ansoff+matrix&oq=ansoff+&aqs=chrome.0.0j69i57j69i60j69i59j69i60j0.554 3j0j7&sourceid=chrome&ie=UTF-8
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Market penetration:-When more of an existing product is sold in existing market by just improving the order process or extending the business hours for improving the performance of the business so that customers become loyal towards the product and services and business can run for longer duration. By using this strategy Tile and Stone Depot Ltd can reduce the risk related to the business activities and there market share will increase which will bring competitive advantage to the firm. Initial stage when company do not have much fund in hand it can just make improvement in process part or provide value proposition that will help in competing to there rivalry. But this can also become negative when market is saturated because of which growth of products get diminished(Wu, 2015). Market development:-When existing product is launched in new market it will lead to market development. Firms which have capability as well as resources can use this strategy to increase there scope of market and have growth of the firm in right direction. This strategy is risky as compared to market penetration as company will be entering new market and is not that much aware about the customers behaviour in that market. For the same they have to do proper research which will increase the cost of business. But this may also be beneficial to Tile and Stone Depot Ltd as there market will extent which may result in increase in market share of the firm and become tough competition for other firm of the same market(Wynn, 2017). Product development:-When a firm is already having a good brand image they can go with product development strategies where new products are launched in existing market under the brand name. To keep the brand value in market company have to launch such products which can match customers expectation as they will purchase the product due to brand image it is having. There are companies like Unilever, Nestle which launch there new products in existing market with there brand name and the result is that there new products are in recognition due to good experience of customers related to previous offerings that created brand value in eyes of customers. This strategy is more risky as there are chances that customers are not satisfied with the offerings as they do not match with previous products. Cost will also increase as for developing new product research and development will be require and advertising cost will also be included as product will 6
be new in market. It require lot of efforts to convince the customers for new products and make them satisfied so that they can become loyal towards the offerings(Albert, 2017). Diversification:-When new product is launched in new market diversification is seen as new product have to be developed with help of new technology and market is also new which will require market development strategies so that more and more people can get attracted toward the products. This strategy will help in increasing the market share if results are positive. Here new products are targeted to new segments of customers which may require huge cash flow, so company who are having enough cash and resources only use this strategy. Tile and Stone Depot Ltd should use this strategy as it can help in bringing new scope for the business and market share will also rise. It is risky for Tile and Stone Depot Ltd to use this strategy but if the company is having good supply chain and if the company easily adapt new geographical market then this will result in bringing new opportunity for the firm and have smooth growth of there company(Angotti, 2018). TASK 2 Potential sources of funding available to businesses and discuss benefits and drawbacks of each source Potential sources of funding are as follows:- Bank loans:-Small and medium enterprises basically take funds from banks as it is easiest way to get sources and no trust issues arise during the loan process. Banks usually give loans to company that have good credit and track record as just having an idea is not enough to give loan as it become risky for the banks, so a proper business plan is required. Banks give loans to start- ups but at a guarantee or on basis of collateral they give to banks(Arzaghi and et.al., 2017). Benefits:- Certain tax breaks and lower rate of interest is there if one take loan from banks. Flexibility:- Here the owner of company need to worry only about making regular installment payment on time that is advantage over overdrafts. Bank only monitor how you use loan till you pay your last installment. Cost Effective:- They provide the cheapest loans as compare to credit cards or overdrafts. This help the companies to save money. 7
Retained Profits:- There are businesses which issue equity to raise capital and they give percentage of profit to share holders, in such case borrowers have to pay only principal value and interest amount amount will be on loan(Baschat, 2018).Tax benefits:- When owner of business take loan from banks it is tax deductible expense. Drawbacks:- While taking loan from bank there is a strict requirement of collateral and if one need to have unsecured loan then interest rate is very high. There is a periodic repayment procedure and failing which may result in asset seized. Late payments may affect your credit score and in future you will not get loan. Irregular payment amounts:- When you get loan on variable rate then it become difficult tounderstandthefuturepaymentsasrateschangesaccordingtomarket conditions(Bridge and Dodds, 2018). Retain earning:- The profit of company that is not distributed among the shareholders but retained by company to use it for business purpose is retained earning. The use of retain earning avoid cost related issues and no legal formalities is required(Daniels and Lapping, 2016). Benefits:- It is the cheapest source of funding as no acquisition cost in involved and no obligation is there to pay anything. With this financial stability of the firm is there and it give strength to the business. Stable dividend is given to shareholders if company is not able to earn profits.Withthisfinancialpositionofthefirmincreasesalongwiththemarket shares(Duncombe, 2017). Drawbacks:- Here funds are not utilised properly and there are chances that funds are spend uselessly. Here over capitalization may be there which may also result in improper business practices. As in retail earning shareholders are not getting the benefits they deserve so this may result in dissatisfaction in shareholders and market value may decrease(Mason, 2015). 8
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Crowdfunding:- Here funds are raised with help of large number of people which contribute in smaller amounts with help of internet. Benefits:- There is no upfront fees and it is the fastest way to raise the funds of a business. It can become a valuable marketing process also as media will be giving full attention. For improving it company can get feedbacks or expert advice. Public reaction can be seen whether they are happy or not this helps in tracking progrees of the business.Investors may become loyal customers and with use of this no struggle for getting loan from banks will be there(Rodríguez-Rodríguez and et.al., 2016). Drawbacks:- There are chances that project may get flopped. Here lot of efforts to build interest of people is required for which funds and times is necessary. Failed project may lead to lower down of your reputation in market and next time people may not trust the company. Some people may steal your ideas if patent of your business ideas is not there(Rudolf, Kienast and Hersperger, 2018). TASK 3 Design a business plan for growth that includes financial information and strategic objectives for scaling up a business Executive summary:The Tile and Stone Depot is a London, United Kingdom based medium scale company. The Depot company is specialised in production and sales of tiles and bricks. The company is the best seller of ceramic tiles in the entire United Kingdom. The company wishes to evaluate its strategies and introduce biodegradable tiles and for this purpose it needs to prepare a business plan so that it can achieve its objectives effectively and efficiently(Sarin, 2019). 9
Company information:Tile and Stone Depot Ltd. was founded by Baris Tarakci and Yomtove Jacobs and it has specialised in sourcing and supplying high quality tile and brick design to all sectors of industry and architectural market. The company's main aim has always been to satisfy consumer needs and wants. As of today, the company has been successfully running for 8 years. Vision:The company wishes to go public after 3 years and its main vision is to increase its operations in countries like India, China, Canada and Australia(Trasobares and et.al., 2016). Mission: The company's mission is to constantly grow and maximise its profits by providing customer satisfaction which can be done through producing good quality products. Objectives:The company's diverse portfolio aims towards manufacturing of bio-degradable tiles and stones that do not harm the environment. Its long term objectives include establishing a priority based strategy(Wu, 2015). SWOT analysis: SWOT analysis is mandatory for every company especially in today's time and age. It helps in identifying the strength and weakness of the company. It also includes preparation of strategies toovercometheweakness.Thestrategyforecaststhefuturebytappingthepotential opportunities and countering the future threats(Wynn, 2017). Strengths: Huge variety of products made up of different materials The Oldest manufacturer of wooden and ceramic tiles in the entire UK which makes them so experienced. Moderatelypricedproductsascomparedtoitscompetitors(Rudolf,Kienastand Hersperger, 2018). Weaknesses: Limited geographical access Does not sell the product online and as a result lose out on big market share. Use of traditional technology has led to increased fixed cost(Rodríguez-Rodríguez and et.al., 2016). Opportunities Countries like China and India are developing economies therefore the real estate is booming. Bio degradable tiles have a good potential because of rising environment concerns 10
Introducing architectural and interior designer services will boost their business Threats New competitors are entering the market with cheap prices. Traditional technology can swipe out the company from the market. BREXIT will affect the European market of the company(Mason, 2015). Financial plan MonthJanFebMarchAprilMayJune sales150001600017000180001500020000 total cash inflow150001600017000180001500020000 cash outflow rent200020002000200020002000 salaries500050005500550055005500 administration cost150015001000100012002000 total cost850085008500850087009500 Net profit65007500850095006300 10500 Monitoring and controlling: Monitoring and controlling is concerned with evaluating the performance of the company. It then involves comparing the actual performance of the company with set standards. The company then analyse the deviations and take corrective actions. Key performance indicator: KPI as the name suggests is a tool that determines how efficiently and effectively a company is achieving its organizational objectives. It analyses business 11
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performanceofallthedepartmentslikesales,humanresource,financeand marketing(Duncombe, 2017). Benchmarking: Benchmarking is very important especially for a manufacturing company like Tile and Depot Ltd. The company sets a benchmark for its product's quality, time and cost. Later on it compares the actual performance with standard performance and takes corrective decisions. TASK 4 Succession options for small business and its merits & demerits Tiles and Depot Ltd. is a medium scale company and has a lot of potential to grow. The company also aims to grow in other geographical locations over the world. This will be beneficial for them as it will lead to profit maximization and would also increase the worth of the company(Daniels and Lapping, 2016). Some options for succession are Joint Venture: Joint venture as the name suggests means collaborating with another company operating in a different market. The partnership can help the company to enter into a new market with minimum risk and maximum profit. It is the best strategy for medium scale companies that want to expand but do not have enough funds to do so. Acquisition: Acquiring another company is also a suitable option for a medium scale company. In this situation the company can acquire a small company and take it under its own shadow. Some medium scale companies purchase their supplier company in order to cut the raw material costs. Tiles and Depot has the option to buy their supplier company. This can reduce company's overall production cost and increase the profit(Bridge and Dodds, 2018). Partnership: Their exists a hair line difference between partnership and joint venture. Partnership is done as per the partnership act and the partnership firm operates in the existing market whereas joint venture company operates in a new market. Both are beneficial depending on the needs and wants of Tile and Depot Ltd. Go Public: Tile and Depot has the option to list itself in the London stock exchange or any other stock exchange. This will contribute to the growth of the company by leaps and bounds. It will increase the capital of the company which will help them to diversify its operations and increase its activities(Baschat, 2018). 12
Productdevelopment:Inordertogrowasacompanyaswellasovercomeits competitors, it is important to develop a new product by identifying customer needs and wants. After identifying needs, the company needs to invest in research and development and then develop a suitable product accordingly. Tile and Depot plans to adopt this technique of growth and is aiming to manufacture bio-degradable tiles in the near future. Market Expansion: Market expansion means entering into a new market to sell the existing product. Tile and Stone Ltd. plans to expand its business in countries like India and China. This is not advisable for the company because they are a medium sized company and are entering a new market without any collaboration. It is highly risky but worthwhile if it implements the plan successfully(Arzaghi and et.al., 2017). Advantages of Succession Innovationanddevelopment:Successionandgrowthleadstodevelopmentof innovative product. Growth leads to increase in profits which helps the company to contribute towards research and development. Development of innovative product not only increases the profit but also enhances public image of the company. Financial power: It improves the financial power of the company. The primary objective of every company is to grow because they wish to maximise their profits. Increase in financial power leads to increase in spending ability, development of better quality product and offering more salary to its employees(Angotti, 2018). Satisfaction of customer needs: Continuous market research and analysis of consumer demand can help the company in growing. Customer satisfaction is a win-win situation for both the parties and it plays a very important role in their overall growth. Disadvantages of succession Instability: The biggest disadvantage of growth is that many companies fail to handle succession. As a result, it increases the instability in the company. Growth also leads to increase n expenditure which leads to instability in the company. Disturbed working environment: Sometimes, during merger, acquisition and joint venture, the work culture in a company gets hampered because the employees of both the companies fail to get along with each other. As a result the efficiency and productivity reduces and it leads to downfall of the organization(Albert, 2017). 13
CONCLUSION From the above study it has been concluded that company evaluate there growth opportunity by focusing on competitive advantage which includes Porter's generic strategy and Pestle analysis of the business. Ansoff's Matrix also helps in finding opportunity for growth of the business as it is used as best strategy if the firm want to increase sales of there business. Every organisation is in need of different sources for finance so that they can have growth in there business. The best sources which SME go with are Bank loans, Crowdfunding and retain earning. All the sources are having some drawbacks and benefits. Further report concluded about business plans development which includes mission and vision of Tile and stone depot Ltd. And also about the strength and weaknesses of the firm so that strength can be enhanced and weaknesses can be overcome to grow the company in direct direction. A business case is developed which will help Tile and stone depot Ltd to take there business ahead by attracting potentialcustomerstowardsthembyofferinggoodproductsthatmatchthecustomers expectations. At the end report concludes on various options regarding exit or we can say succession period of a firm including its drawbacks and benefits. 14
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