Planning and Resource Allocation for Small Businesses and Social Enterprises

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Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
P1) Discuss the main considerations a small business or social enterprise needs to address
when planning and allocating resources to achieve business objectives.....................................1
P2) Explain and evaluate different processes of customer relationship management for a small
business or social enterprise.........................................................................................................2
P3) Explain how a small business can develop transnationally and determine the benefits and
drawbacks....................................................................................................................................3
P4 Construct an yearly or monthly forecasted cash flow statement focusing variable and fixed
costs set against income for a certain company...........................................................................4
P5 State in what ways break even analysis could be implemented in an organisation
circumstances...............................................................................................................................5
P6 Interpret key financial statements for a company in context of their contribution towards
the successful management of a business....................................................................................5
P7 Describe key regulation and legislation which have implications on social enterprises or
small businesses...........................................................................................................................7
M1) Apply relevant tools and techniques in a structured and analytical way to plan and
allocate resources in an organisational context............................................................................8
M2) Assess the importance of planning and allocating resources to achieve the business
objectives.....................................................................................................................................8
M3) Apply and evaluate the elements of the customer relationship management process in
relation to achieving business objectives. ...................................................................................9
M4) Evaluate the potential to develop transnational operations using the stage model of
internationalisation, assessing both benefits and challenges.......................................................9
M5 Use analytical techniques and appropriate quantitative tools which would render an
appropriate detailed break-even analysis and cash flow forecast as well..................................10
M6 Assess the implication of key rules and legislation in context of companies.....................10
D1) Critically analyse the application of appropriate resources to demonstrate links between
resource allocation and achievement of business objectives.....................................................10

D2) Critically evaluate the customer relationship management process at all stages and
provide recommendations for overcoming challenges of developing transnational operations.
....................................................................................................................................................11
D3 Prepare an accurate break-even analysis and cash flow forecast with a critical evaluation as
in what ways key financial statements would be contributing in the successful management the
enterprise....................................................................................................................................11
Break-even point for January 2022............................................................................................11
D4 Critically examine key regulation and legislation affecting social organisations or small
businesses taking futuristic changes and developments into account........................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
APPENDICES...............................................................................................................................16

INTRODUCTION
Entrepreneur plays important role to changing the society, it can be considers as a
national asses and entrepreneur are the drivers of that asset for any country. Entrepreneur is a
individual person who create the new business with new innovative and creative ideas, they
bearing risk and getting more rewards. Simply entrepreneur is the organizer, manger and assume
the risk for the businesses. Entrepreneurship is the dynamic process which creating the new
innovating things that have to bearing the welfare of an entrepreneur. It support to provide the
job opportunities and innovative ideas to improve the economy (Allen, 2018). In this report it
apply the relevant tools and techniques to analyse the plan and allocate the resources in small
businesses. Planning helps the business to perform well in future. It helps to enables a manager
to analysing the things and take appropriate steps to deal with the future uncertainty and dynamic
changes.
MAIN BODY
P1) Discuss the main considerations a small business or social enterprise needs to address when
planning and allocating resources to achieve business objectives.
To achieve the target of small business in allocating the resources and managing the
operations by making a proper planning. Small business having a limited resources, if they are
not allocate properly, so they have chance to get the delayed in work. They need to mange the
things in right way to achieve the target of small business and earn more profit by making
effective strategic planning. To allocate the resources in proper manner the small Business need
to focus on this thing which is listed below:
Determine the Project Range- Before doing any project, manger need to consider that, they
should make small targets, for example they can documenting the projects boundaries, that what
its main objective, resources, budget, and other thing which impact the project timeline.
Identify the resources they need- After determining the project range, manger need to
analysing the main objective, deadline, task and so on. They wants to analysing that which types
of resources are important to competing the task on time (Berlanstein, 2020). Along with they
wants to make sure that work done according to the list they make, and check out the next step to
see how to do this.
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Evaluate the Human Resources- It helps to provide feedback and documentation about the
employees current and previous performance through the time period. That support to provide
the clear communication related to their goals.
Make sure that team knows the work- Project manger need to ensure that all workers are know
their work properly, everybody knows its duties very well. Otherwise this thing impact negative
and its not good for the business performance (Centobelli, Cerchione and Ertz, 2020).
Resources allocation is challenging for the small business, without effective planning they can
not handle this situation. Along with the manger need to focus that they are analysing the all
steps in proper manner.
P2) Explain and evaluate different processes of customer relationship management for a small
business or social enterprise.
Consumer relationship refers to process in which the business make and maintain the
positive relationship between the customer. Along with it helps to build the good relation with
customer and suppliers, if any one wants to start their business, so they need to be focus that.
Their main focus is customer satisfactions without this they can not grow their business in the
market. It is method the business manger can use to engage with its customers and improve the
costumer experience. To maintain the positive relation with customer is very beneficial for the
business growth, without this business can not compete in the market. Positive customer relation
helps to connect with the customer and knowing their taste and preferences. That support to
connect with their target audience and understand their requirements, to resolve their problems
and create the good sense of mutual understanding (Cleff, 2019).
The importance of positive customer relationship which are listed below:
Customer Acquiring- When the customer rarely like the product and satisfies with their brand,
so they likely to opt their business, which is good for their growth. If the manager wants to
expand their business, so they need ensure that customer are satisfied with their products.
Customer Holding- It is very difficult to holding the costumer for long period because their
taste and preferences are change according to demand. If the manger wants to retain the
costumer, so they need to analyse the market demand and doing some innovate change in their
product to holding the costumers. Along with it also support to attract the new customer.
Customer satisfaction- It is the most important part. Because it is the primary advantage of
costumer relationship. If once they established the good relationship between the costumers, so
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