Pompom Hotel Waste Management

This document discusses waste management policies and strategies at Pompom Hotel. It explores the environmental legislation that the hotel must abide by, as well as suggestions for enhancing waste management practices. The document also covers the process of implementing changes within the organization and the involvement of stakeholders. Additionally, it provides information on resource documentation and monitoring methods. The document concludes with a sustainability assessment report and a sustainability policy for the hotel.

Running head: POMPOM HOTEL WASTE MANAGEMENT
POMPOM HOTEL WASTE MANAGEMENT
Name of the Student
Name of the University
Author Note

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Task 1
Answer 1.
Environment Protection and Biodiversity Conservation Act 1999 is one of the
legislations which the Pompom Hotel has to abide by. This act by the Australian government
lays out that any organization operating within the Australian territory must not pose any harm to
the natural heritage of the country. Department of the Environmental Water, Heritage and the
Arts must approve of any organizational activity, which is to be carried out by any organization
in Australia, under this act. It also empowers local governments to resist against any commercial
organization, should they realize that the organization has been doing harm to their local
environment. This act further encourages commercial organizations and project management
companies to encompass environmental aspects in their businesses, so that they do not have to be
intervened by local governments at all (Environment.gov.au. 2019).
A regulation which the Pompom hotel has to abide by is the set of norms regarding online
payment in Australia, as laid out by the Reserve Bank. It is the apex bank in Australia, and is
responsible for ensuring regulations and issuing them regularly, involving online payments. The
reason for this is the fact that the payment systems include a minimum of two financial
institutions. Not only does RBA regulate as the payments systems regulator, but also as a
clearing house, responsible for clearing all payments (Rba.gov.au. 2019).
The Pompom Hotel also has to abide by model codes of conduct, as laid out by the WHS
Act and Regulations. This has been enforced in the country to ensure that the workers across all
of the sectors, enjoy a basic human right in the form of safety. This act applies to managers and
senior personnel of any post or designation, who has any person from any background working

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for them, infringing which would lead to legal actions and penalties (Safeworkaustralia.gov.au.
2019).
Answer 2.
Upon reviewing the waste management policies of the hotel, it can be suggested that the
hotel can enhance its policies in a numerous aspects. Firstly, as per the case study, it is found that
the hotel does incorporate a number of strategies to turn waste into biodegradable forms of
energy. It is here that it can be pointed out that the hotel, besides efficiently managing its own
wastes, can even make sure that they train other companies surrounding them as well, for the
purpose of being a more responsible corporate (Kasavan, Mohamed and Halim 2017).
Furthermore, it can also consider selling off wastes like bottles and cans, as it can also mean
generating revenue for the company.
Answer 3.
a.
The management department of the hotel must consider adopting specific changes within
and outside the organization, to be competitive with the concurrent market dynamics. Followed
by this, the management must consider meetings with the various departmental heads of the
organization to pitch them about the changes, and the benefits which these changes would bring
to the organization, if they are adopted. Next, these departmental heads would brief the
subordinate employees under them about these changes, and how the implementation would
follow. Simultaneously, these departmental heads have to consider the various skills which
would be required by the employees to realize the proposed changes. Following this, necessary

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training sessions have to be given to employees in order to ensure that every employee is on an
equal platform in terms of required skills to bring about these changes. It is suggested that those
employees who would resist the propose changes, will be given exclusive sessions of counselling
to assess their resistance and possibly eliminating them altogether. Last but not the least,
management departments must consider aligning the proposed policies with the corporate
philosophy of the organization for the successful implementation of it (Cameron and Green
2015).
b.
The following are the five stakeholders and their inputs which companies should
approach while setting business targets and objectives:
Stakeholders Nature Inputs
Management Internal Decisions and strategies are formulated by this section
of stakeholders.
Employees Internal Execution and feedback of policies are undertaken by
this section of the stakeholders.
Government External Government is responsible for formulating laws and
regulations, and also make bilateral agreements with
other countries, which helps business expand their
ventures.
Customers External This section of the stakeholders are responsible for
generating revenue for any business, and their

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feedbacks help an organization upgrade its products or
services.
Question 5
Resource documentation:
1. Paper- Paper utilization can be traced by tracking the number of papers that are being utilized
by evaluating various departmental usages. The paper utilization can be easily traced and tracked
by providing a code number to all the documents that are used and then analyzing the data
through the computer.
2. Energy like electricity- The energy consumption bills can be easily used to trace the energy
consumption data. The resources usage can be documented by measuring the number of lighting,
equipment and other energy consuming elements in the vicinity of the office.
3. Transportation- Transportation data can be measured through the estimation of the total fuel
costs of the transportation vehicles used by the company. The data can be documented through
the computer systems.
4. Wastage- The total wastage of the company can be traced through adding all the data from the
above mentioned areas. The documentation process can be done through using the computer
system to create a complete data record.

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Question 6
As a manger it is needed that a detailed plan is created to address the wastage issue. The
communication should be done in phases. In the first phase a communication needs to be send to
the employees indicating clearly their responsibility. In the second phase the commencement of
the day of action and the desired results should be communicated. All the employees will be
assigned responsibilities to save energy and recycle. The managers are to supervise the hygiene
of the teams. The outcome desired is a 50% reduction in wastage in the first 2 months.
Question 7
The support that I would need to provide is to firstly constantly motivate my team
members to reduce their wastage. Secondly, I will hand out the wastage data to the team
members each week. This data would be collected daily from the team. Thirdly, he people that
have the highest wastage generated would be given special support and feedback sessions by me.
Fourthly, I would take special team session to inform team about the benefits of reducing
wastage and saving energy. Additionally, I would also start a monthly rewards system based on
the team performance.
Question 8
a) Monitoring and reporting
The monitoring activity would need to take place through the publication of daily, weekly and
monthly reports. This would include the monthly electric bills, calculation of the daily waste
generation and other important data. Turning off the lights can be calculated through using
CCTV cameras and other such equipment. Data needs to be recorded concerning the emissions

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caused by the motor vehicles and other waste management systems. Subsequently, fuel usage
need to be monitored through checking the amount of fuel that is being used. The monthly data
need to be created and communicated effectively to the management. The comparative data that
describes the usage before and after data should be provided.
b) Five pieces of key information-
Five key data that should be used are:-
1. Waste generation data- This is the data of the amount of wastage that is generated everyday in
the workplace.
2. Electricity consumption data- This is the data of how much electricity is consumed in the
organization.
3. Recycling data- This is the data of how much recycling is done in the organization.
4. Fuel consumption data- This is the amount of fuel that is used by the company vehicles.
5. Cost data- This would be the data for cost figures that have been present for the organization
related to the implementation of the waste reduction plan.
Question 9
The first strategy would be to monitor the progress through the publication of periodic
reports. This will enable to understand how far work has been done.
The second strategy would be the evaluation of the data generated after the reduction of
wastage.

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The third strategy would be to get the data for individual participation of all the
stakeholders in the process of the waste management.
Assessment Task 2.A
Sustainability assessment report
Student
name
Assessmen
t
Assessment Task 2.A
Venue Unit/Topic Policy and
sustainability
Contact
person
Date of
audit
Energy
Consider types of technology and equipment that require energy. What
equipment uses the most/least energy? Are switches left on overnight/weekend?
Is the sleep mode/screen saver used? What practices are currently in place to
help minimise energy wastage? Is there an existing policy and procedure for
sustainable energy practices?
The types of technology that requires energy are printers, computers, lighting
equipment, coffee vending machines, Air conditioning, Wifi equipment etc. The
equipment that uses the most energy are the lighting and Wifi equipment. The
sleep mode and screen savers are used in the computers. Currently low energy
consuming lights are used for decreasing wastage.
Water
Consider the levels of water usage. How is water used on a daily basis? What
things/tasks use up the most water? Are staff using water sensibly? What

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practices or policies are in place to support effective water use?
The levels of water usage are medium in the organization. Water is used for
hygiene purpose and as a cleaning agent. Staffs sometimes do not close the tap
properly. Effective water usage is being promoted through posters and regular
monitoring of the water taps.
Waste
What is considered waste at the workplace? Describe the types of things which
are classified as wastage. Explain whether there are some areas of the workplace
which accumulate more waste than others. Are staff conscious with waste
management practices?
The wastes are the paper waste, waste water, paper cups and other different
types of wastes. The pantry, the washroom and the printer area accumulate more
wastage. Stafds are now more focused towards reduction of wastage.
Chemicals
Describe products used in the workplace that consist of chemical substances.
What are they used for? Is there an existing policy or procedure for management
of chemicals? Are staff responsible with the handling of chemicals?
The products are printer ink. Hotel washing liquids, laundry fluids, various
cleaning chemicals
Comments
Describe your overall thoughts on the types of sustainability practices currently in
place. Overall, is the workplace environmentally friendly? Why/Why not? What
sustainable practice strategies could you recommend to improve each area?
The sustainability policies are effective, they are focused towards eliminating
excess chances of wastage. Additionally, the focus is also towards educating the
workforces.

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Assessment Task 2.B
Sustainability policy
Student name Assessmen
t
Assessment Task 2.B
Supervisor Unit/Topic Policy and
sustainability
Workplace Policy date
Policy
contributors
Legislation
Source/
References
Policy owner
Policy scope
The policy covers all the departments of the organization, all the functional areas
and all the major areas where waste can be generated. The future waste
management of the organization can be effectively determined.
Policy goals and objectives

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 To help in the formation of an ecologically safe workspace
 To reduce wastage in the office
 To educate the workers on the value of sustainability
Strategies to achieve
goals
Waste management strategy
Waste monitoring strategy
Employee sustainable behaviour coaching
Publishing of periodic sustainability report
Employees workers, hotel staff, managers, hotel workers, higher
management
Evaluation methods Waste reduction report
Energy saving report
Office cleanliness report
Eco-friendly report
Methods of
continuous review
and improvement
Policy monitoring
Sustainability training
Sustainability value surveys
Effective sustainability communication
Review period:
Assessment Task 2.C

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Survey Questionnaire and Outcome Report
Student name Assessment Assessment Task 2.C
Supervisor Unit/Topic Policy and sustainability
Workplace Date of
review
Policy scope and objective
What is this policy for? Who uses this policy? What sustainable practice does this relate
to?
The policy is to help reduce wastage of resources in the office premises and development
of sustainability values among the employees. The policies related to the practices of
developing eco-friendly office.
Benefits
What were the overall benefits identified?
Office cleaning
Effective waste management
Sustainable employee outlook
Challenges/Barriers
What were the overall challenges or barriers identified?
Challenges are educating the employees
Monitoring activities
Communication barriers
Behavioral issues
Improvements
What suggestions have been made for improvements to the practice, process or policy?
Regular monitoring is to be implemented
Overall effectiveness
Do the results obtained indicate an effective sustainable practice and policy? Why/Why

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not.
The results show that the wastage is diminishing in the organization
Communicating new/updated policies
Describe your approach in communicating updates or changes to workplace policies and
practices to staff, parents and local community.
The communication would be done through posters, emails, messages and special
sessions.
Next steps/recommendations
Now that results and feedback have been received, explain your recommendations and
next steps to improve this policy – what would you do?
organization needs to pay more attention to training staffs on sustainability
the office needs to be maintained regularly
The office needs to be monitored through special cameras
Student
name
Assessment Assessment Task
2, Part C
Supervisor Unit/Topic Policy and
sustainability
Workplace Date of
review
Assessment Task 3.
Question 1. Name the Australian Government’s central piece of environmental legislation and
explain its purpose (70 – 100 words).
Answer: The Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act) is
the central piece of legislation of the Australian government. The main purpose of this act is to
protect the nature and biodiversity of the country, which is of national importance.

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Question 2. Explain the appropriate process for developing a policy and procedure (60 – 100
words).
Answer: The appropriate process for developing a policy and procedure are as follows:
 Agenda building.
 Formulation and adoption
 Implementation
 Evaluation and termination
Question 3. Who are the types of people that should be consulted during policy development?
(50 – 100 words).
Answer: Individual shareholders, government, managers, suppliers and employees are the
people who have to be consulted with during policy development.
Question 4. What strategies can you implement for monitoring and reviewing policies? (50 – 80
words).
Answer:
 Ensuring that the activities are within the parameters of desired goals and objectives.
 Ensure that activities are in compliance with organizational mission, values and vision.
 Using information to show public benefit.
 Reviewing internal and external changes which can prompt to modify policies.
Question 5. Explain how you would approach each of the following barriers and challenges
when implementing policies and procedures.

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o An employee does not believe the new policy will be a benefit to the workplace. They are
too stuck in their old ways and are resistant to change (minimum of 50).
Answer: Give a counselling session to the employee, describing the purpose of the policy and
how it would benefit the organization. Perhaps, even how the employee himself would be
benefited from the policy should be pointed out. The need for change according to market
dynamics have to explained properly to the employee.
o The new policy and procedure is too complex to follow so employees avoid using it (70 – 100
words).
Answer: A handbook explaining all of the aspects of the policy should be handed out to the
employees. Furthermore, they could be given training sessions to aid them in abiding by it.
o Most of the policies and procedures have not been updated for some time because
management do not want to allocate resources for the updates (70 – 100 words).
Answer: Do a thorough market research of the concurrent policies which are the most
beneficial to competitors, and aim at evaluating how they did it.
Question 6. The managers of The Best Bite Café have just replaced the existing lights in the
café to energy saving bulbs. They decided to implement the change in order to save on energy
use and do their part within the community in promoting sustainable practices and helping the
environment.

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Over the next quarter they would like to see how the change in light bulbs impacts their usage
and overall costs on the business. Explain how they could monitor costs and encourage staff
usage over the next quarter (70-120 words).
Answer: The current electricity bills could be compared with the previous ones, to find out how
much cost effective these new bulbs have been. Staffs should be approached in a personal
manner, and explained how this could impact their own environment, possibly giving them a
hope of pay hikes, as a result of the saved costs.
Question 7. Before implementing a new energy saving policy, the managers must identify the
responsibilities of everyone involved. This will help keep people accountable. Outline the roles
and responsibilities for both management and employees involved in the policy (60 – 80 words
each).
Answer: The role of the management is to implement the new policy, and eliminate threats. The
responsibility of the management is to manage costs and keep the concerned stakeholders
informed about the changes.
The role of the employees is to abide by and execute these policy changes. Their responsibility is
to make sure that they get a good hold of the changes, and are able to provide constructive
feedbacks to the management.
Question 8. Review the usage against the same quarter in the previous year and calculate the
total usage.

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Answer: the usage has been lowered due to the implementation of the plan for sustainability.
Previously the electricity usage of the organization was around 400 watts and currently the
energy consumption has been reduced to 350 watts. The water consumption previously was 300
gallons and the current water usage is 200 gallons. The total usage was around 900 which has
changed currently to about 820.
Question 9. The cafe managers are so proud of the strong results they have attained on their
energy use and staff engagement after the last quarter, and would like to share their
achievements with the wider community. What are some ways the centre could promote their
sustainable practices? (50 – 80 words).
Answer: following are the ways in which the company could promote their sustainable
practices:
Handing out brochures.
Run ads on local newspapers.
Doing public rallies.
Running jingles on radio.

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References
Environment.gov.au. 2019. Environment.gov.au. [online] Available at:
https://www.environment.gov.au/resource/local-government-and-australian-environment-law
[Accessed 3 Jun. 2019].
Rba.gov.au. 2019. Rba.gov.au. [online] Available at: https://www.rba.gov.au/payments-and-
infrastructure/payments-system.html [Accessed 3 Jun. 2019].
Safeworkaustralia.gov.au. 2019. Safeworkaustralia.gov.au. [online] Available at:
https://www.safeworkaustralia.gov.au/law-and-regulation/model-whs-laws#model-codes-of-
practice [Accessed 3 Jun. 2019].
Safeworkaustralia.gov.au. 2019. Safeworkaustralia.gov.au. [online] Available at:
https://www.safeworkaustralia.gov.au/law-and-regulation/model-whs-laws#model-codes-of-
practice [Accessed 3 Jun. 2019].