Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 1. Compare and contrast the positive and negative use of internet to business and society.......3 2. Discuss the threat faced by the organization when using internet. Also identify the measure of security and privacy that should be used by the organization at the time of using internet.. .5 3. Select any two unified communication provider and compare and contrast in between them .....................................................................................................................................................7 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11 2
INTRODUCTION Internet can be defined as a global computer network which provides a variety of information and communication facilities with the help of interconnected networks that uses standardized communication protocols. It can be determined as a world wide web which is a part of internet, this supports hypertext documents by allowing its users to view and navigate various types of data. Present study is based on Gmail and Skype. Gmail is a free email services which is developed by google, whereas Skype is a telecommunications application which specializes in providing facilities like video chat and voice calls between various devices. This report includes a comparison and contrast between the various positive and negative uses of internet to both the businesses and society. Further this study consists of several threats that are being faced by businesses and society when using internet. Lastly, this study comprises two different unified communications provider which are being compared by their features and applications with their suitability for a business. MAIN BODY 1. Compare and contrast the positive and negative use of internet to business and society. Internet is a word used to describe a global computer network which provides a variety of information and communication facilities which is used by organization and society to simplify their operation(Wortmann and Flüchter, 2015). There are many ways through which internet can be used in the organization and society such as for the purpose of communication, market research and web browsing. Positive Use of Internet Information:It is one of the most positive way in which the organization and society has used Internet as Internet has helped the business in providing variety of the information which was difficult to gather in post internet era. Internet has also helped the business in understanding the customer in better way as Internet has provided the different information regarding consumer behaviour, needs and wants in the market. Accessible:Another positive way in which internet is used by the organization is to reduce the gap between the customer and the organization as Internet has also helped the business in understanding the customer in better way as Internet has provided the different information regarding consumer behaviour, needs and wants in the market. On the basis of the 3
same information organization used to develop the product which can satisfy the need of the customer in the market in efficient way(Rice and et.al., 2017). Investing: It is another best way in which internet has helped the organization and consumer of society also as investing has become a relatively easy task for the organization and individual to perform as compared to the past. As now, it is easy to track the profit of the business and also internet has improved the research factor which has helped the business and consumer in getting more relevant investing platform. Internet has also brought many benefits for the citizen of the society such as it has provided effective communication tool like emailing and instant messaging services to any part of the world. It has also helped the society in finding out the better career opportunity to grow their career as with the help of the internet citizen of the society can find better job opportunity. Negative Use of Internet Marketing Complexity:It is the main negative impact which can be brought in the organization due to the usage of the internet. As due to the use of the internet organization has been offered the variety of the opportunity for the affordable communication. As all the side are flooded with the variety of the advertisement it gets difficult for the business to standout, which eventually has created marketing complexity. Negative Feedback:It is another big negative aspect of the internet as taking business online has provided the opportunity for the consumer to post the criticism about the organization very easily. This eventually affects the goodwill of the business in the market. When consumers share negative brand messages on Twitter or Facebook, the potential for viral sharing of gossip and complaints is a real threat. When looking at the negative impact of Internet on the Society it has been found that internet has made the easy availability of illegal or inappropriatematerials online that isn’t age- suitablewhichisdamagingthecitizenofthesocietyandincreasingthecasesofthe brainstorming and terrorism in the society. It has also increased the situation of hacking for the purpose of suspicious activities including stealing data or banking information(Tarp and Fuertes-Olivera, 2016). COMPARISON Internet is used as an information platform for the business so that organization is able to gather different information which helps them in improving the efficiency of work in the 4
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organization. At the same time internet has been also used for hacking the information as many individuals who use internet for hacking the information Internet has used as a time saving tool for the society as internet has improved the business transaction and interaction in the society. It has been also used by consumer in banking and shopping online, so it has made life less complicated. On the other end it has also used by many youths for playing a game and using different social media site which has created a sort of the addiction in them which is proving as a hurdle in their career. 2. Discuss the threat faced by the organization when using internet. Also identify the measure of security and privacy that should be used by the organization at the time of using internet. There are many threats which is created due to the usage of the internet in the organization. Some of the most common threat which is created by the internet for an organization is as follows: Data Protection:It is one of the biggest threat which is brought by the internet to the organization as internet has created situation where data and the information of the business can be easily hacked. As there are many hackers who used to hack the system of the organization and tries to find out the confidential information of the business which creates the uncertainty in the business as organization can lose the control over the operation. As every organization used to operate on the basis of the unique selling proportion and if company loses it, companies can lose control over the operation. Company also has to safeguard the financial data of the organization. Themeasurewhichcanbetakenbytheorganizationtoprotectthedatainthe organization is that organization can build the in-house portal in the organization to store the data and information of the organization, it will help the business in storing the data in the organization itself and it will also help the company in getting the access of the data or information in one go. Organization also can opt to go for more hard copy of the confidential information it will help the company in saving the data from exploring at internet. Phishing:It is the another big threat which may occurred due to the usage of the internet in the organization. Phishing is a cybercrime on which internet has been used to contact the targeted business or the consumer. Email, telephone and text message are sent to the target with the purpose of getting any sensitive detail of the business. The detail may be personally identifiable information, banking and credit card details, and passwords. This information is then used by the individual to access important and can result in financial loss for the organization 5
(Amsler and et.al., 2016). The other type of phishing is in which the user used to send the message which contains a link and when the recipient used to open that link, which leads to the installation of malware on the recipient's computer. The best measure which a business can take to prevent the organization with the threat of the phishing is that the organization has to make sure the setting of the web browsing browser should be changed to prevent fraudulent website from opening. As web browser used to keep the list of fake website. Another measure which can be used by organization is to take the help of the different filter to protect themselves in front of the spam mail and message. There are many monitoring systems which also can be used by the organization to prevent the threat of Phishing but organizational also has to make sure that they used to see the financial status of the organization as monitoring system used to increase the cost of the company as well. Computer Virus:Computer Virusis another threat of using internet in the organization which eventually slow down the operation of the organization and also sometime proves as hurdle in completing the operation of the business. This is generally the external threat for the business which are generally downloaded from the internet when downloading the content from the unsecure side or it can be revived in the way of the mail. Viruses are known to send spam, disable your security settings, corrupt and steal data from your computer. Most common measure to get protected from the virus is to use the Antivirus and Anti Spyware software which helps the business in get protected with the different type of the malware. Both Anti-virus and Anti Spyware software used to monitor the computer for the potential threats. This software used to identify the malware before they start to damage the computer of the organization. After that the antivirus software used to notify the user about the virus which has been find in the organization and will show you the file which used to contain the virus after that the organization can delete the virus presented in the computer. Most antivirus and anti-spyware tools identify suspicious software based on a list of known threats, called “definitions”(Amsler, 2016). Computer Worm: Computer Worm is the another type of the threat which affects the operation of the organization when using internet in the organization. A worm generally spreads from one computer to another. This is generally spreads from an infected computer by sending itself to all the computer’s contacts, then immediately to the contacts of the other computers. 6
This threat also can be looked by the Anti-virus and Anti Spyware software in the organization as this software also used to look the computer warm and used to give the notification to the user and on the basis of the information organization can delete the affected file. Anti-virus software will also help the company in managing the operation of the computer in synchronized way as it keeps the schedule of everything. 3. Select any two unified communication provider and compare and contrast in between them Gmail:Gmail is the free email service provider developed and owned by Google. Google was launched on 1 April 2004. 15 year ago and has become one of the main email provider in the world. Gmail not only offers the email service but also offers the storage capacity as well to the business in which organization can store the confidential document of the organization. Gmail currently used to offer 15 GB per user storage which is much higher than the offer of the competitor in the market (Gmail Data Base, 2016). Skype:Skype is the telecommunication's application that specializes in providing many services to the organization and the individual some common services which is provided by Skype idvideo chatand voice calls between two organization or individual(Chakra and et.al., 2017). Skype also provides instantmessagingservices. Users may transmittext,video, audio and images. Skype allowsvideo conference calls. Skype was founded in the year 2003. Skype is owned by Microsoft corporation. BasisGmailSkype FeaturesWhencomparingGmail features with the Skype it can besaidthatthefeatures offered by the Gmail is much morethanSkypeasGmail used to offer the services of the email to the organization in whichorganizationcansend mailinternallyorexternally forthepurposeof communication(LoIacono, SymondsandBrown,2016). Skype on the other hand used to provide the less amount of the feature to the consumer but the feature which is provided bythecompanyarewell synchronizedascompareto the google. As Skype is well- knownforprovidingthe calling and video call services totheorganizationisway better than the google as the clarityofthevoiceofthe 7
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Gmail also provide the service of storage to the organization as it gives the data base of 15 GB to the organization to store the confidential information in that. Gmailalso provide the chatandcallingservicesin some country which helps the organization in increasing the efficiencyofcommunication in the organization. Gmail also provides the feature like File transfer between two PC and alsohasstartedtheVideo conferencefeatureintheir feature kit. Skype calling is much better than of the google call. Skype also used to provide the calling services in more countries as compare to the google. Skype alsousedtoprovidethe chattingfeaturetothe organizationwhichincludes manymorefeatureinitas compare to the chatting feature of the google. ApplicationGmail provides a mobile app whichdoesnotallowthe organizationtouseallthe feature as in the mobile app theorganizationrequireto installedmorethanone application in the mobile for exampleforthepurposeof making call google voice need to download, for the purpose of chatting google chat has to bedownloaded.Gmailalso used to provide the computer applicationwhichhelpsthe business in getting the whole Skypealsousedtoprovide wholethreetypeofthe application to the organization i.e.mobileapplication, computersoftwareand services on the web browser but the difference is that the appoftheSkypeusedto provide whole benefit to the organizationtothe organization in one application itself(Amsler, 2016). 8
services and also provides the services on the web browser as well. Suitability for businessGmailhelpsthebusinessin improving the efficiency of the communicationinthe organization as with the help of the email employee are able tocommunicatewitheach other very easily. Email has alsohelpedthebusinessin reducingthecommunication gapintheorganizationas employee can easily mail the higher authority about the need and the wants of the employee on the organization. Email has alsohelpedthebusinessin storingtheirimportantdata and information which is by providing the services of the database which has helped the business in successfully saving the data from the threat of the hackers(Schuster,andet.al., 2018). Gmail is better suitable forthelargebusinessas compare to the skype as there aremuchconfidential informationofthelarge companyascomparetothe Skype used to provide the call servicewhichhelpsthe organization in saving the cost in the organization as skype usedtochargeminimalas compare to the telephone bill. Skype also helps the business in connecting with the client in between two nationsalso as skypehelpsthebusinessin havingthevideoconference whichhelpsthebusinessin growing the client base of the organization.Skypealso helped the business in building thedifferentgroupinthe organization to have a group conversion which reduces the chance if the misconception in theorganization.Skypeis bettersuitableforthedmall organization as compare to the google as it used to serve very fewvarietiesoffeatureas compare to the google. But as owSkypehascollaborated with the outlook and Facebook it has increased the quality of 9
small company. Also as mail used to be more professional communication as compare to thecall.Gmailisbetter suitableforthelarge organization in the society. the service offered which can helpthebusinessintheir growth(Schuster,andet.al., 2018). SIMILARITIES However, Skype and Gmail have several similarities which makes them similar to each other. The basic purpose of these both application is to provide a facility for communication to people who are seeking some source for communicating. These both applications allow an individual to communicate a person who is far away from them. Another similarity of these applications is sharing of information very conveniently. These applications help an individual to share information in a much significant manner with the use of internet in these applications. Gmail and Skype both provides databases to the organizations for storing the data in a more effective manner. CONCLUSION After going through the above report it has been summarized that Internet is one of the most important part in organization and also in the society as it has simplified the work of both the organization and the society. Further this report has summarized that there are many positives and the negative way in which the internet is used in the organization and society but after going both it can be said that the benefits which are offered and good enough to overlook drawbacks. After that the report summarized the different threat of using internet and what are the way or measure by which this threat can be minimized. After that the report looks on to the two type of the communication providing tool, and he comparison of both shows that the Gmail is better suitable for the large organization in the society as compare to the Skype which is better suitable for the small corporation in the society. 10
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