PPMP20009: Leading Lean Projects - Conflict Management Strategy, Risk Management, Leadership Style, Budget, Time and Resources, 7QC Tools

PPMP20009: Leading Lean Projects
Assessment 2
Dream Home
Lecturer: Bijan Jamshid-Nejad Campus: Sydney

Conflict Management Strategy
Conflict is inevitable in project management. It occurs when the interests, goals, and
values of parties involved in a particular project interfere with one another. Every so often,
conflict tends to present various opportunities for improvement. Therefore, it is essential to
understand multiple conflict strategies (Rahim, 2017). Conflict management involves dealing
with both inter-personal and intra-personal conflicts. To solve a conflict in a reasonable manner,
it is essential to understand the cycle of conflict to determine the most effective and appropriate
conflict management strategy.
The conflict has less to do with disagreement violence and crises but mostly has more to
bring meaning to harmony and progress. .Additionally, this indicates that the primary intent of
creating is to explore possible avenues for the resolution. Conversely, Crisis always brings
development and creates an opportunity for development. Also, conflict creates high motivation
for change and thus forces one to deploy new ways to deal with previous problems. The
negatives are the common sense of understanding conflict. Therefore conflict is referred to as
setback or disintegrative; Conflict can also be symbolized by the fact that brings positive
developments for the individuals. Conversely, conflict can be incremental to social change if the
contributors can transmute positively.
When people are working as a group, conflict is always inevitable; this is because people
have different viewpoints on issues. The conflict occurs when the differences appear to unfold
under the right circumstances (Munduate, Luque & Baron, 2017). Handling of this kind of
conflict depends on whether you may be able to work to the advantage of the team or it might be
capable of contributing to its demise. This means that an individual who is in a good position of
solving this conflict can choose to ignore and thus invoke a blame game or try to deal with it
using the possible hints and suggestions to ensure peaceful coexistent in the organization. This
requires an individual to be able to make clarifications on what is going on and therefore make
an attempt to reach resolutions through the use of common conflict solving techniques like
compromising or negotiation. Team conflict can accordingly be dealt with in a more constructive
manner and with a well-constituted plan to avoid being pulled into the argument, which may lead
to even a larger mess.
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Although conflicts can rise temperatures especially in a team, conflict is not a bad thing
as the healthy conflict is always essential for the good functionality of the team. Resolving
conflict requires patience and respect especially when a group has overstepped the mark of a
healthy difference of the opinion (Montes, Rodríguez & Serrano, 2012). This is because the
human experience of this conflict may involve perceptions, emotions, as well as actions. This
conflict is therefore experienced in the three levels, and all the three levels have to be addressed
before to resolve the conflict. To solve this workgroup conflicts, there must be a replacement of
negative experiences with the positive ones. To fix this workgroup conflict, I will use the three-
stage process below to form a mediation process for this group.
Strategies for conflict resolution
The first step of resolving this conflict will be on preparing for the resolution. Conflict
resolution requires preparedness. Failure to do this may offer no solution or even widen the gaps
between the members in the group (Khokhar, & Selvamurthy, 2017). This stage involves first
acknowledging the conflict. To manage this kind of conflict, there will be a great need for
acknowledging it first. This is because ignoring the first signs of conflict may make it very
difficult to differentiate or even trivial hence you cannot be able to know whether it is from a
normal healthy debate that can lead to the flourishment of the team. This will involve discussing
this kind of conflict with the team to create a framework for solving it. Secondly, there is a need
for discussing the magnitude of the impact that this conflict is capable of having the dynamics of
the team and its performance. Agreeing to a cooperative process will also be another way of
preparing for conflict resolution as everyone must agree to cooperate to come up with this
solution (Montes, Rodríguez & Serrano, 2012). This will involve putting the opinion of the
mediator aside and letting that of the group be first. Agreeing to communicate will also be
another way of preparing for this conflict resolution since the essential thing in conflict
resolution is everyone keeping the communications open.
The second step of resolving this conflict will involve understanding the situation. This
means including the point of view of each member of the group and making sure that they are
heard and understood. This stage will involve revealing the true nature of this conflict.
Clarification can, therefore, be done irrespective of the kinds of disagreements or disputes at
hand. This is because every member of the group is capable of holding essential views of the
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matter. In this case, listening to the assumptions, facts, and beliefs that are underlying each
position will also be done. Besides the group will also be broken into minor groups to separate
the people who are in an alliance. This will involve analyzing and also dissecting each position
as well as the associated facts beliefs, and assumptions. Convening back as a team will also be
another way that will help us reach closer to this agreement. Uncovering assumptions and facts,
in this case, will allow this group to be a step away from their attachments of emotions and
therefore view the issue more objectively.
Risk management
Risk management refers to the method of identifying, analyzing and accessing as well as
controlling the risks or perils to a firm's capital and earning. The risks usually arise from
different sources such as accidents and financial uncertainty. Risk management program is made
up of various components that ensure that there are strategy set and continual address of risk
throughout the plan. These components are; risk identification through proper planning, risk
assessment, risk handling and lastly is risk monitoring where evaluation of the performance of
the technique used in handling the risk is carried out. With the help of risk management process,
an organization can know the various pure risks it may encounter in advance, and this enables
the organization to come up with strategies or the techniques of dealing with these risks as a
means of reducing most of the organization's risks. A risk manager has a lot of duties and
responsibilities. The risk manager is responsible for loss prevention as well as reduction and
financing. It is the risk manager who enforces risk management program plans and ensures that
the assets, reputation and quality service of the organization are preserved. The risk manager of
the clinical delivery team is responsible for providing professional and expert advice on the
development and implementation of risk registers. He helps in developing an effective
framework for risk management within the clinical delivery team. In the physician setting, the
risk manager ensures that employee training program comprises of the tenets of a culture of
safety and enforces safe medication administration practices as well as medication reconciliation
policies.
Partner
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