Pre-placement Evaluation: InterContinental Hotels Group
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This report provides a pre-placement evaluation of InterContinental Hotels Group, including a self-evaluation of skills and knowledge, evaluation of potential placement opportunities, and evaluation of career path in work placement.
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PRE-PLACEMENT EVALUATION
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Student Self Evaluation..........................................................................................................1 Evaluation of Potential Placement Opportunities...................................................................3 Evaluation of Career Path in Work Placement.......................................................................6 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................8
INTRODUCTION Pre-placement Evaluation refers to all the procedures, efforts and methods that are required to identify that whether an individual is capable enough for a corporate position or not (Jackson, 2017). The aspect is really crucial for individuals to perform in order to determine their current competencies, as well as identify the aspects that are yet to be improvised for their desired job role. Thus, in context to this, the report below is based on InterContinental Hotels Group,whichisoneof themost recognisedhospitalityorganisationswithintheUnited Kingdom. The assignment covers a self evaluation of current skills and knowledge, along with evaluation of potential placement opportunities. Furthermore, the report is also inclusive of determination of the career path for work placement. MAIN BODY Student Self Evaluation For a crucial placement in future, it is quite imperative to indulge in self evaluation to identify the core competencies that is required for effective placement in future. In addition to this, it would also help me in evaluate my overall personality based on certain goals and career aspirations. Hence, in regards to this, my self evaluation is performed as under: Abilities and Achievements to Date I believe I possess several abilities in academic and professional contexts which would allow me to cease several opportunities based on the placements. Along with this, there are several valuable achievements that have been gained by me and could help me in future growth in an effective manner. Hence, listed under are my abilities and certain achievements to date: One of the most appropriate capabilities which I possess is in regards tocommunication. These cover both the verbal, as well as written communication skills. As for the former, I make sure that my speech is clear and is understood by each individual with whom I am conversing. Moreover, I tend to have a good command over the language and effective public speaking ability. On the other hand, I have been provided positive feedbacks regarding my written communication skills, as per which, my reports and other documents contain desired structure, professional dialect and continuous flow which keeps individuals engaged throughout. Another ability which is possessed by me is related toteamwork. I find it very easy and convenient to work with a group of individuals in a collective manner and deliver, as well as 1
acquire instructions towards the goal that is to be accomplished. Furthermore, I am effective in sharing my resources, knowledge and expertise to help each member of the group to achieve their targets as per the requirement and stipulated time period. Problem Solvingis another effective ability. Within my academic experience, I came across a range of complex scenarios, which required me to adapt to the problem and indulge into practices which are necessary to solve the problem. In context to this, I was quite effective in showcasing appropriate abilities when such situations needed to be dealt with through applying critical thinking, along with creativity and innovation. Discipline and Work Related Preferences There are certain preferences in context of work, which in my opinion are very crucial to be determined to understand personal requirements of an individual towards the work they would like to perform(Jones and Ryan, 2014). Therefore, my discipline and work related preferences are listed as under: OneofmymajorDiscipline-relatedPreferencesinislinkedtowardsappropriate cooperation within the organisation from the seniors. Furthermore, I would also prefer working in an organisation which is ethical in relation to employees and the benefits and remunerations provided to them. In relation towork-related preferences, my preference is inclined towards opportunities which allow me to furnish my skills and competencies for better professional prosperity. Another work related preference which I seek in my future organisation is that it must enable me to apply several principle and practices of leadership and management to make me more competent in future. Special Support Requirements Eachindividualrequiresappropriateandnecessarysupportfromtheirrespective company in order to ensure timely and effective growth and fulfilment of personal and professional expectations in an effective manner(Moulding, Stewart and Dunmeyer, 2014). In my case, there are specific support requirements which I would be expecting my company to fulfil: The very first requirement in regards to support is associated with opportunities for training and development. I believe each individual is different in terms of competence and hence, must be given effective training to ensure that the desired performance standard as per different hob 2
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roles could be enhanced. Hence, in context of improvising my performance level, I would require training and development activities to take place within the organisation. Feedbacks are another requirement that I wish the company to fulfil to support my progress. This would allow me to ensure a structured approach towards enhancing my weaker skills, which would support me throughout my progress. Personality Evaluation Individuals who seek career opportunities and effective placements are required to evaluate their overall personality for organisations to understand the kind of employee the person could be. Moreover, by self evaluation, people could also get an insight on how well they could manage themselves within the organisation. Hence, in my relation, I believe that I am rather outgoing, as I keep my opinions upfront, as well as I tend to get along with changes and different people really well due to my extrovert nature. Furthermore, in relation to dependency, I am very much independent, which could be used as strength for me to individually manage my own work and not be dependent upon other people or resources(Koulafetis, 2017). Evaluation of Potential Placement Opportunities Placement Provider / Host Institution InterContinental Hotels Group is a hospitality organisation within the United Kingdom, which also has a presence worldwide. The mission of the company is to become one of the greatest companies in the world by creating hotels and services which are loved by customers. In terms of industry, its scope is very wide, considering the fact that there are various departments such as marketing, housekeeping, front desk, maintenance, customer service, management and so forth that need diverse individuals with high skill set for effective performance daily. In relation to the firm, the company is headquartered in Buckinghamshire, United Kingdom and have more than 5,000 hotels worldwide(Hascher and Hagenauer, 2016). The company keeps on recruiting young and fresh minds for different positions within the firm. Moreover, its management department is the one which seeks out creative individuals who give a contemporary approach to management in an appropriate manner. Hence, the nature of placement work is most likely to be positive within the company. While on placement, the student would be a management intern who would be working under the Asst Manager of the firm. Moreover, he would be responsible towards handling few employees from each department and would be reporting the same to his seniors on daily basis. 3
InterContinental Hotels Group is very particular in providing training opportunity to each of its staff. Hence, for the student, they will be providing an induction for them to learn about the work and nature of the company. Moreover, regular training and daily briefings would also be a prominent part of the internship. To teach the student about management and handling staff, computing facilities and different software would be subjected towards the same. Thecultureof the company is very much supportive to the student as individuals, as a progressive mindset is supported and promoted within the company where individuals tend to collectively work towards accomplishing the firm’s tasks, which involves both personal and professional growth and satisfaction(Moos and Pitton, 2014). Evaluation of Organisational Structure Within an organisation, there are different types of organisational structures that are adopted by the company as per their nature of work and objectives. The structure of the company promotes its operations, as well as supports the individuals towards working as per a set framework towards achievement of goals and objectives. Some of these are explained below: The very first organisational structure that is being analysed isFunctional Structurein which,the company is very much divided into smaller parts in relation to specific roles and tasks. Moreover, each department within the firm has a manager, who is responsible for reporting to the higher executives. One of the most appropriate merits of this structure is that the departments within the company are formed as per the skill set, which is beneficial for enhancing the performance effectively. Divisional Structureis another organisational structure adopted by companies and is the one inwhich, each division of the firm operates like one corporation itself, which is responsible for managing its resources and getting the business going. Moreover, these each operation within the company is handled separately in the divisional headquarters, with one person leading the whole division. This allows the organisation to ensure flexibility in operations, along with appropriate reporting(Katz, and et. al., 2014). In addition to the above organisational structures,Matrix Structuresis an effective blend of the divisional, as well as functional structure. Within the same, situation plays an appropriate and effective role whole deciding that which structure would be formulated by the company. Basically, this structure focuses on the reporting element where it depends that whether the employees would report to a single boss or multiple. A merit associated with this structure is that 4
the knowledge and resources could appropriately and flexibly be shared across the organisation depending on the need. In relation to InterContinental Hotels Group, out of all these structures, the company adopts functional structures in all its hotels. The reason is that departments are very well structured and segregated from one another which allow proper communication and better output at daily basis. The benefit associated with this structure for the individual is that after being newly exposed to the work and professional life, the person would be working in a sequential and structured manner, which would be convenient(Rigi, and et. al., 2017). Management Practice within Work Placement For an organisation which is related to providing placements, it is necessary that the management practice of the same is effectively evaluated. For this purpose, there are several theories whose impact is very important to be analysed within the current practices of this organisation. Therefore, some of these practices and their possible impacts are discussed as under: One of the most prominent management theories isClassical Management Theory which is based on the notion that all the individuals working within the company just possess physical needs such as money, food and shelter. Hence, this theory emphasises on the economics of management and organisations of workers. There are certain principles which this theory worksupon,suchasmaximisationofprofit,productivityenhancement,streamliningof operations and so forth. Therefore, it completely ignores the social requirements of individuals. The impact this would be having on management practices of InterContinental Hotels Group is that it would be generating less employee satisfaction and ineffective retention of the individuals who would be joining the firm after their placements(Allen and Wright, 2014). As the name suggests, another management theory is thehuman relations theoryis completely based on the employees and workforce within the organisation. It works on the notion that in order to improve the performance standards of employees, it is necessary that proper attention has been given to their needs. Hence, this would be having positive impact on the management practices of InterContinental Hotels Group as the social needs, such as collectiveness, working conditions, motivations and so forth would be engaging employees in an appropriate manner. 5
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Contingency management theoryis another theory in which, the belief that is supported is related to the aspect that there is no definite style or approach that could be adopted towards management and it is majorly dependent on several internal and external factors that which approach would be adopted by the company. This theory determines three basic factors that influence management, which is the firm’s size, technology that is being used within, as well as the leadership style. The most appropriate benefit from this theory to any organisation is that it provides them flexibility, as well as effective modification and adaptation towards the changes that are currently taking place within the business environment(Alushi, Hammond and Wood, 2015). In relation to InterContinental Hotels Group, its current management practices are supported by Contingency Management Theory, as the firm has a flexible structure and transformational leadership that enables the company to introduce and embed change within the organisation. Moreover, its current management practices are dependent upon the expertise level of employees and are flexible enough according to the situation and hence, Contingency Management Theory suits best to InterContinental Hotels Group. Evaluation of Career Path in Work Placement As per the above self evaluation and company analysis, I believe that the best career path for me within the work placement would be that of a management intern, as my skills are very much relevant towards handling resources and people and InterContinental Hotels Group would provide me a head start in my future career prospects(Mahadevan, 2015). CONCLUSION Thus, it is concluded from the report above that pre-placement evaluation is very crucial and important for individuals to gain an insight about their capabilities and effectiveness according to the desirable job roles. The self evaluation is necessary to be undertaken on the basis of abilities, previous experience, working preferences and overall personality, to reflect the overall effectiveness of a person towards placements. Furthermore, apart from the student, it is also necessary to evaluate the desired workplace on basis of its scope, nature, culture, structure and management using several theories of management such as Classical, Behavioural, Human Resources and Contingency Theory. Lastly, evaluation career path of individual within the 6
organisation ensures appropriate alignment of professional choice with personal capabilities for future growth and prosperity. 7
REFERENCES Books and Journals Allen, J.M. and Wright, S.E., 2014. Integrating theory and practice in the pre-service teacher education practicum.Teachers and Teaching.20(2). pp.136-151. Alushi, L., Hammond, J.A. and Wood, J.H., 2015. Evaluation of dementia education programs for pre-registration healthcare students—a review of the literature.Nurse Education Today.35(9). pp.992-998. Hascher, T. and Hagenauer, G., 2016. Openness to theory and its importance for pre-service teachers’self-efficacy,emotions,andclassroombehaviourintheteaching practicum.International Journal of Educational Research.77. pp.15-25. Jackson,D.,2017.Developingpre-professionalidentityinundergraduatesthroughwork- integrated learning.Higher Education.74(5). pp.833-853. Jones, M. and Ryan, J., 2014. Learning in the practicum: Engaging pre-service teachers in reflective practice in the online space.Asia-Pacific Journal of Teacher Education.42(2). pp.132-146. Katz, E., and et. al., 2014. Illuminating students’ pre-practicum conceptual and emotional states: Implications for field education.Journal of Teaching in Social Work.34(1). pp.96-108. Koulafetis, P., 2017.Modern Credit Risk Management: Theory and Practice. Springer. Mahadevan, B., 2015.Operations management: Theory and practice. Pearson Education India. Moos, D.C. and Pitton, D., 2014. Student teacher challenges: Using the cognitive load theory as an explanatory lens.Teaching Education.25(2). pp.127-141. Moulding, L.R., Stewart, P.W. and Dunmeyer, M.L., 2014. Pre-service teachers' sense of efficacy: Relationship to academic ability, student teaching placement characteristics, and mentor support.Teaching and teacher education.41. pp.60-66. Rigi, M., and et. al., 2017. Evaluation and management of the swollen optic disk in cryptococcal meningitis.Survey of ophthalmology.62(2). pp.150-160. 8