Business Process Engineering for Premium Patio Furniture

Running head: BUSINESS PROCESS ENGINEERING
Business process engineering
Name of the Student:
Name of the university:
Author Note

1
BUSINESS PROCESS ENGINEERING
Part 1 BPMN
The business process that are carried out by the organization for processing the functions
that are operational in the system for the organization are displayed appropriately in a BPMN
diagram. The signavio online tool is used for the development of the diagram for the
organization. All the business procedures of the organization are displayed efficiently in the
diagram and the use of separate pool and lanes are used for the segregation of the department of
the organization and also the different roles that are assigned to the different type of actors are
utilized by the different flows in the different lanes and the interconnectivity among them. The
Premium Patio furniture and the customers to the system have been considered in the two
different pools and the Premium Patio Furniture pool consists of the lanes such as the Installer,
Packer, Order Fulfillment Client and Sales Representative. The two pools are the customers and
the Premium Patio Furniture’s and the Lanes within the Pool Premium Patio Furniture Are
Packer, Installer, Order Fulfillment client and Sales Representative. The interaction among the
different actors in the system has been displayed within the diagram.
Part 2 Workflow Design

2
Sales Department
Premium Patio Furniture
Accounts Department
Warehouse
Sales Representative
Orders fulfilling clerk
Installer
Packer
Large Projects
Builder
BUSINESS PROCESS ENGINEERING
Organizational Plan
Activity Description
Activity Number Activity Description
1. Company
Advertisement
The advertisement of the company is presented
in front of the clients so that they can order
from the company.
2. Obtain Orders The order fulfilment clerk accepts the orders
from the customers.
3. Receive details of the The details of the order are recorded in the