Code of Conduct to Resolve Ethical Issues Faced by Vodaphone UK

Preparing for a
Professional
Career

Table of Contents
PART A...........................................................................................................................................3
Introduction ................................................................................................................................3
Code of conduct to resolve issues faced by the company...........................................................3
Support and guidelines available from the relent professional bodies........................................4
Conclusion ..................................................................................................................................5
PART B............................................................................................................................................5
REFERANCESS..............................................................................................................................9

PART A
Introduction
Ethical challenges in the business included upgrading conduct settled in the integrity
which crates several problems and direct affects image of the company and brand. This report
will cover case study of Vodaphone UK They are facing challenges in the CSR because
company is not able to provide proper facilitate and their contribution towered the society. CSR
has both positive and negative impact on the company (Alves, Ribeiro and Machado., 2018).
CSR helping this company to examined their business, and they are able to create loyalty in the
customers mind because their resavicess reach to every concerned of the country is they can use
this network for their own purpose. Negative CSR issue of the company is law quality customers
services and waiting line to talk with the customers services prospective. It is important the
company to resolve this issue of CSR so they can gain customer loyalty and achieve their
objectives in the market where they are operating their business. Company is working for their
customers services. They need to fix is as soon as possible otherwise their customers can switch
their brand to the other network.
Code of conduct to resolve issues faced by the company
There are some code of suggestion which can be used by the Vodaphone UK company
top solve their CSR challenges they are facing in their company it will affect on their companies
reputation in the market, and they can gain customers loyalty. Here are some suggestion to
overcome from this problem.
Innovation
innovation in their website can improve the customers services they should provide
oprtuion to connect with the companies customers services so customers can talk with the
customer executive and solve their problem it they are facing related to the companies
networking etc. their customer services option is not developed sop customers cannot talk and
solve their qualiry.
Recruitment
It is important for Vodaphone UK to recruit new employees who can provide customer
services to the customers and solve their problems (Bergin., 2016). This will also reduce the time
of waiting and customers can connect on time with the customer care executive. Vodaphone
UK is one of the fastest growing network in UK so it is necessary for them to provide fast