Improving Communication Skills

Preparing for Success at
University - Knowledge &
Creativity

Table of Contents
ESSAY...............................................................................................................................3
REFERENCES..................................................................................................................6

ESSAY
In today's era, need of communication is increasing with time. People have to
connect with each other for the purposes like they have business purpose, social
purpose etc. So all it needs communication. Communication is about to convey the
information from one person to other. People should be aware of what they pass
towards, because wrong interpretation of the message lead to confusion and many
times in losses.
So I personally think, proper communication is needed everywhere. I need to
reflect my own communication skills as I was working in a company, in which I was
assigned to handle a task, and in order to complete the task I was chosen to be a team
leader for that project. As I was leader, so I have to distribute the working
responsibilities in the team, I have communicated with my colleagues a lot either in
terms to make them understand the tasks. Generously I had maintained clarity,
completeness in my instructions. So it needs effective communication skills like clarity,
conciseness, courtesy, completeness, active listening, feedback, developing trust,
writing skills, etc. It impacts effectively your communication (Babatunde, and El-Gohary,
2018).
Some of my colleagues were hesitated to talk as they were new, I made them
comfortable, and consider their views about the work and their suggestions. So my
colleagues listened me carefully, they ask their confusions, and receives the correct
orders from me, its just because of good communication skills as I gave clear
instructions. All this happened because of proper handling of situation with perfect
communication (Golaghaie, and et.al., 2019). As I was doing my work and taking
reports from my colleagues about the progress of the work they give me in written so it
helps me to understand it better, at this time taking feedback report skills helps me a lot.
I was feeling that if anybody would not cooperate, the task will not be completed
by time. I got impatient, so my non-verbal skill is not good and I raised my tone of voice,
I started shouting on them. I felt bad about that behaviour. But now I feel good that I
created a balance between the team members because of being empathetic skill in me
which helped me. Also, I apologized to my colleagues for misbehaviour. I faced some
problems due to not listening actively, as I skip some instruction given to me, I convey