Current Management and Leadership Skills and Comparison with Other Organisations

CURRENT MANAGEMENT
AND LEADERSHIP SKILLS
AND COMPARISON WITH
OTHER ORGANISATIONS

TABLE OF CONTENT
 Current management and leadership skills and comparison
with other organisations
 INTRODUCTION
 Current Management and Leadership ‘Hard’ and ‘Soft’
Skills
 Future management and leadership skills required by
service sector and how they can achieve these skills
 Comparison and Contrasting different service industry
organisations change management systems and leadership
in implementing change
 CONCLUSION
 REFERENCES

INTRODUCTION
Management and Leadership skills are skill which is
required to manage the organisation and lead the
organisation. These skills are required to be in line with
nature and type of the organisation.

CURRENT MANAGEMENT AND LEADERSHIP ‘HARD’
AND ‘SOFT’ SKILLS
Hard skills are skills which are concrete and does not get changed
frequently that employee brings before joining and organisation.
these skills are those which are learned at school and during training
and are able to add clear value to process of business organisation.
 College degree in Hospitality management
 Proficiency in IT
 Language fluencies and knowledge of different languages
 Other certifications related to Hospitality Industry or which is used
in hospitality industry ant job related certification.