Business Communication and Organization Report

The provided assignment is a comprehensive report on business communication and organization. The report highlights the need for clear policies and procedures within organizations to ensure effective communication among staff members. This includes having a written confidentiality policy, maintaining a Community Resource Index, and guidelines for case conferencing. The purpose of this report is to emphasize the significance of business communication in a professional setting, with an intended audience of organizational leaders and management personnel.

Principle of business communication

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK1 ............................................................................................................................................1
P1.1Analysis need of communication of each stakeholder....................................................1
P1.2 Different type of communication model .......................................................................1
P1.4 factor those affected choice of communication media...................................................2
P1.5Importance of grimmer, sentence stretcher, punctuation, spelling in business
communication.......................................................................................................................2
P1.6 factor affected pawning and structure of communication Chanel..................................3
P1.7 Overcome barrier of communication ............................................................................3
P1.9 Way of Prof reading techniques in business communication .....................................4
TASK 2............................................................................................................................................4
P2.1 Purpose of communication and audience ......................................................................4
P2.2 Communication medium for appropriate to audience and information to be communicate
................................................................................................................................................4
P2.3 format layout and memos that is appropriate to be communicate .................................4
P2.4 Type of business practices when communications in written......................................5
P2.5 adopting a style and content of a communication appropriate to specific audience......5
P2.6 Present written communication......................................................................................5
P2.7 Deadline meet with communicating other ....................................................................6
TASK3.............................................................................................................................................6
P3.1Nature purpose and audience use of the information to be communication...................6
P3.2 Use of language in correct and appropriate for audience need ....................................6
P3.3 Use of appropriate body language and tone of voice reinforce message ......................7
P3.4 Verbal communication and implication of information ................................................7
P3.5 Recipient has understood correctly then communicate ................................................7
P3.6 Appropriate situation and accordance with organization police and standers ..............7
CONCLUSIONS..............................................................................................................................8
REFRENCES ..................................................................................................................................9

INTRODUCTION
Effective communication is a connection between people that allows for the exchange of
thoughts, feelings, and ideas, and leads to mutual understanding. This exchange is evidenced
when a speaker sends a message to which a listener responds. It seems simple, but it isn't.
Principle of communication is use by Iceland Supermarket because they want to apply effective
communication strategy in their organization.
So this research will be analysis communication need, model ,factor overcome
barrier ,proofreading importance many more . In this also explain purpose and audience , select
Chanel like memo etc. this will be have role to communication verbally in business.
TASK1
P1.1Analysis need of communication of each stakeholder
Every component and every stakeholder in your project, however a minor role s/he may
play, is important. Even minor role players have the potential to come out large if they fall
behind schedule, eventually affecting your critical path. Each stakeholders has to be involved in
the project through a communication process. The Iceland Supermarket project manager has to
be proactive in making all stakeholders a successful part of the project through different form of
communication informal and formal. For each stakeholder objective identify how to fulfil the
communication need. Determine what information they need to know, how often they need an
update, and what the best manner is to deliver the information (Aronoff and Ward 2016).
P1.2 Different type of communication model
Let's have a look at some of the famous and frequently used communication models used- Shannon's Model- In Shannon's model, the information source typically refers to a
person, who then sends a message with the use of a transmitter. This transmitter could be
any instrument today, from phones to computers and other devices. The signals that are
sent and received can be vary depending on the method of communication. Berlo's Model- According to this model, Iceland Supermarket for the message to be
properly encoded and decoded, the communication skills of both the source and the
receiver should be at best. The communication will be at its best only if the two points are
skilled.
 Schramm's Model- you should always keep in mind that each of these models has both
their advantages and disadvantages. While some communication models try to break

down the whole process in order to make it easier to understand, they are not always as
simple as they seem (Bovee , Thill and Raina 2016).
P1.3 Different communication system Optical Communication System-In optical communication system, light helps in the
transmission of information. The safe landing of helicopters and air-plane work on the
above principle. In Iceland Supermarket pilots receive light signals from the base and
decide their next movements. Radio Communication System-Radio communication system works with the aid of a
transmitter and a receiver both equipped with an antenna. The transmitter with the help of
an antenna produces signals which are carried through radio carrier wave. The receiver
also with the help of an antenna receives the signal.
 Duplex communications system- In Duplex communications system two equipment's can
communicate with each other in both the directions simultaneously and hence the name
Duplex. When you interact with your friend over the telephone, both of you can listen to
each other at the same time (Brewer Garrison and Noreen 2014).
P1.4 factor those affected choice of communication media Presentation- this organization communication needs to be condensed down to essential
facts and then put into a form that the receiver can understand in order for it to be
effective. Once the message is received and understood, then a detailed discussion
regarding the topic can begin. People are sent a variety of messages all day long. Channels-A communication system is only as effective as its ability to deliver the
message, according to the educational resource Management Study Guide. The structure
of an organization has a profound effect on the effectiveness of organizational
communication (Chang 2016).
 Completeness- In order for a message to be effective it needs to be complete. While it is
important to keep your message concise, you also need to be certain that all pertinent
information is included each time you communicate
P1.5Importance of grimmer, sentence stretcher, punctuation, spelling in business communication
 Grammar-The aim of having correct grammar is to ensure what is written is
correctly understood. A sentence that contains grammatical errors can be difficult
to read and can cause misunderstandings.

 Sentence structure-It is important to use correct sentence structure in business
communications so your writing has variation and isn't all the same. Using a
variety of sentence types can help emphasis different points and ideas.
 Punctuation-It is essential to use correct punctuation to enable the
communication to be readable and easy to understand.
P1.6 factor affected planing and structure of communication Chanel
Chanel of media attract lost of factor such kind of these are Cost- This factor is directly affected Iceland company because in this firstly make budget
then applying . It is doing impact on directly financial condition of organization.
 Understanding audience capacity- In this what type of employees understand their
communication, this is followed capacity of employees, they learn in technological
language and in other language (ollis and Hussey 2013) .
P1.7 Overcome barrier of communication
 Use of Simple Language:Use of simple and clear words should be emphasized. Use of
ambiguous words and jargon's should be avoided.
 Reduction and elimination of noise levels: Noise is the main communication barrier
which must be overcome on priority basis. It is essential to identify the source of noise
and then eliminate that source.
 Active Listening: Listen attentively and carefully. There is a difference between
“listening” and “hearing”. Active listening means hearing with proper understanding of
the message that is heard.
P1.8 Importance of body language and theories in communication
Body language is a part of that very few actually study yet it makes up most of what we
use to communicate and is generally much more accurate a judge of meaning than are the words
we use. Both are do help in paying attention to someone’s body language can help us discern
when someone is not telling us the whole truth and nothing’ but the truth. in Iceland
Supermarket manger use body language is to express our feelings about what we are discussing.
Body language can help us determine how someone feels about what they are saying (Goetsch
and Davis 2014).

P1.9 Way of Prof reading techniques in business communication
 Print out a hard copy while proofreading on screen. Arm yourself with two copies. It’s
likely that errors will stand out in one version even if you’ve glided over them in the
other.
 Correcting grammar and punctuation can often seem to be the point of proofreading. But
your top priority should be ensuring the document is readable. If Iceland Supermarket is
difficult to understand, change it.
 Use your computer spellchecker.
 Check the title or headline. It’s easy to overlook the most obvious thing on the page and
get bogged down in the details (Herrmann and Herrmann-Nehdi 2015)
TASK 2
P2.1 Purpose of communication and audience
The intent meant by "purpose of communications" in Iceland Supermarket for you to
make sure you're clear on what it is you want to present. Any presentation's purpose is to
communicate an idea, facts, concepts. Make sure you know what information you want to
convey, so that you can ensure your presentation includes it.
The intent meant by "know your audience" means make sure that you tailor the message
to the people you expect will be listening. If you were providing the info to a group of 10 year-
old, you would present differently than if you were presenting to a group of professionals.
Increase profitability and expand business so Iceland organization use memo(Istepanian
Laxminarayan and Pattichis 2014) .
P2.2 Communication medium for appropriate to audience and information to be communicate
This business select memo formate . Selection of the right communication channel
depends on an understanding of the communication objectives and audiences, and the strengths
and weaknesses of the different channels that are available. The correct selection is vital to the
success of a communication campaign. A basic rule of thumb in the Iceland Supermarket for
selection of the communication channel is that the more a message needs to change behaviours
and win over hearts and minds, the more it has to be delivered using a face-to-face channel.
P2.3 format layout and memos that is appropriate to be communicate
Letters and memos are the most traditional written business communication. Letters are

commonly used to present official business information to other businesses, to individuals or to
outside business stakeholders. Memos are usually an internal written communication format use
to convey information to managers and employees. Companies may be using fewer memos
today's business environment, especially given the increase in use of business email (Kane and
Ault 2014).
P2.4 Type of business practices when communications in written
Iceland company use of different type of practise in written communication like - letter-This activity should be done individually. Each student should use editor’s marks
to correct the mistakes in the letter provided. Blog- In this department create in different type of blog according to direction, qualities
and team.
 informative pamphlet- It is last page including in front and back cover. pamphlet
explaining a product, process or historical event. The pamphlet should be organized,
include graphics and be written in a formal style.
P2.5 adopting a style and content of a communication appropriate to specific audience
Adopt a courteous style- review the words and phrases you tend to use frequently in your
documents and how your reader is likely to react to your language usage. If your usage is
respectful, your recipient will pay more attention to your message.
Use appropriate emphasis-When looking to emphasize use particular phrases such as
“key”, “most important”, or “critical” phrases such as “minor issue” or “less important” when
you want to DE-empathize something (Klettner , Clarke and Boersma 2014)
P2.6 Present written communication
To- ALL EMPLOYEES
From- Iceland SUPER MARKET
Date -21-11-217
Subject future expenditure guideline
After carefully deliberation, I have determined it is necessary to begin the initial step of a
financial stewardship program that carries provisional .
Beginning November 21 these following action are implemented-
 Only purchase needed to operate the university should be made .
 Request for out-of- province travel will require approval from executive .

Please understand that we are taking these prudent steps to create saving . Thank you for your
cooperation , and please direct any question to my office (Leathers and Eaves 2015).
P2.7 Deadline meet with communicating other
 Get Clarification- Before even agreeing to any type of project deadline, be sure you are
clear on the client’s expectations full fill Iceland Supermarket. Many times, clients don’t
always know what information you might need or what variables in the project could
change the scope entirely.
 Work Backwards-Now that you have the set deadline, deliverables and responsibilities
outlined, you need to start attaching the time dynamic to your plan.
 Break It Down-Going back to your project plan, take a look at the deliverables you have
outlined leading up to each milestone.
TASK3
P3.1Nature purpose and audience use of the information to be communication
Knowing your purpose and audience helps determine your strategy. If your purpose or
audience is unclear, clarify it as best you can, possibly by asking others. For a public thesis
defence, for example, the audience is usually strongly heterogeneous. It includes your jury, your
colleagues, your friends, and perhaps your family. The purpose depends largely on how your
institution sees the event.
P3.2 Use of language in correct and appropriate for audience need
 Use standard English and follow established rules of grammar
No matter who your audience is, in the workplace you should always use standard
English (the form of English taught in schools and used in most texts, government
documents, media publications, and the like) in your speech and writing (Torrieri 2015).
 Use a level of formality appropriate for your audience-
When conversing in less formal situations or when writing less formal correspondence,
you can use less formal English, but still remain respectful and professional at all times.
 Avoid biased or derogatory comment- Do not use sexist language or language that is
biased against any racial, ethnic, religious, age, or other group. Avoid comments,
generalizations, examples, or jokes that affirm or perpetuate negative stereotypes.

P3.3 Use of appropriate body language and tone of voice reinforce message
It Helps To Build trust. When customers identify a tone of voice, they're also identifying
a personality. They start to form an image of a person or company based on the tone of voice you
present.
It was Albert Memorabilia who came up with the rule determining that successful
communication is made up of three parts: the words you use, your tone of voice and your body
language. A tone of voice is an expression of a company's values and way of thinking, and it's
not to be considered lightly (Valavanis and Vachtsevanos 2014).
P3.4 Verbal communication and implication of information
Good verbal communication skill are important in business, so that you can communicate
effectively with people in a wide variety of situations. In some cases you may be dealing with
people in other countries, people with different cultures, varying ages and with different levels of
experience. When most people think about improving the impact of their it they focus on how to
improve their formal presentation skills. That’s because most people would consider a formal,
pre-prepared presentation to a specific target audience as the most common situation in which
verbal communication creates an impact.
P3.5 Recipient has understood correctly then communicate
Here are some general guidelines for assuring that your message is clearly
communicated. Iceland Supermarket use it -
Communicate just one message at a time. Don’t confuse the receiver with multiple messages
and make them sort through them.
Express your message in clear language. Don’t try to “sugar coat” tough messages. Don’t try
to embellish the message.
Use the appropriate media. Detailed messages need to be written. Oral messages should
contain minimal content. Both formats may be useful as reinforcements.
P3.6 Appropriate situation and accordance with organization police and standers
A policy is a course of action or guidelines to be followed whereas a procedure is the
‘nitty gritty’ of the policy (Ward 2016). All organisations should have written policy and
procedures, and staff training in the following areas:
a confidentiality policy

a clearly defined process for identifying and regularly updating a Community Resource
Index so that all workers are aware of what other services are available to refer to (the
index contains basis contact details and information about what each service provides)
processes for networking with other agencies, including attending relevant inter agencies
(meetings of local service providers)
guidelines for case conferencing (this will be discussed in more detail a bit later)
CONCLUSIONS
This report is concluded about need, model ,factor overcome barrier ,proofreading
importance many more . In this also explain purpose and audience , select Chanel like memo
etc. this will be have role to communication verbally in business.

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Torrieri, D., 2015. Principles of spread-spectrum communication systems. Springer.
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Ward, J., 2016. Keeping the family business healthy: How to plan for continuing growth,
profitability, and family leadership. Springer.