Problem-solving approach

Running Head: Problem-solving approach 0
Design thinking is a new approach for
problem solving.
Problem-solving approach
Report
System04096

Problem-solving approach 1
Executive summary
This report will provide a refractive report based on the blogs of the whole module, which has
been created by me to understand different modules and learnt about the reflective practices. It is the
best way to understand learning and reflective cycle’s uses in real life practices.
This report is reflective and it will explain about the different phases and learning from those
phases. It is necessary to manage different works and learn from reflective writing. Reflective writing is
useful for personal and professional life.

Problem-solving approach 2
Contents
Executive summary.....................................................................................................................................1
My Reflective Report...................................................................................................................................3
Knowledge development (Personal refection)............................................................................................3
Mindset towards problem.......................................................................................................................3
Self-awareness........................................................................................................................................4
Patience in work......................................................................................................................................4
Learning skills..........................................................................................................................................4
Personal development (Personal Reflection)..............................................................................................5
Business oriented skills............................................................................................................................5
Reflective skills........................................................................................................................................7
Empathy..................................................................................................................................................7
Action Plan..................................................................................................................................................8
Conclusion...................................................................................................................................................9
References.................................................................................................................................................10

Problem-solving approach 3
My Reflective Report
Design thinking is useful for my personal and professional career to solve different critical issues,
such as the management of business processes. I learnt that it will provide help me to resolve different
issues in the future. It can be my new skill to solve the issues.
Reflection is the best way to learn from over experiences from different activities. Reflective
writing is the best practice to learn. This report is based on my module in which I learnt many things. I
will explain about different weeks learning and it was my best experience ever. I had a good experience
in that module and it was a good source of learning. In addition, design thinking is a method to increase
different skill in a person using many activities ( Rosenø, 2018). There are many things to learn during
that workshop. In the whole module, I had completed my blogs writing. I wrote blogs after each week in
my online portal. Now, I will share my learning from that workshop, which is based on design thinking
and innovations. According to (Brown & Wyatt, 2010), design thinking is beneficial for social innovations,
such as traffic light control, bus reservation system, and many others.
In week two, I learnt about the role of design thinking in innovation and designing process. I
learnt about observation and problem finding from that week. On 27 March 2019, I wrote my first blog
entry and I was so happy to write that blog post about my learning from that design-thinking module. I
learnt that to solve any problem, observation is necessary. In addition, design thinking is helpful for
innovations and it provides a much better way to solve problems using innovations (Brooks, 2013).
Knowledge development (Personal refection)
On 3 April 2019, I wrote my second blog about learning and my experiences and different
activities. I had played an activity, which was based on the self-reflection. I learnt about self-
improvement in us in a nice activity. Self-reflections can use to improve our skills because any time I
cannot identify my skills and weaknesses. Moreover, disruptive innovations are helping to change the
market using new technologies ( Christensen, McDonald, & Raynor, 2015).
Mindset towards problem
I learnt about the mindset, which is very important for finding the solution to a problem. Design
thinking process has provided new thoughts to understand real issues in the problem and how can I
solve the problem. Mindset is necessary to clear about the problem and after that follow the right way