Problem Solving and Decision Making Techniques for Workplace Management

Presentation
Knowledge
Exchange
Project
Contents

INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Complex work based problem................................................................................................1
Analysis of the information identified in the issue to support decision making process.......1
Usage of problem solving technique to find alternative solutions to the problem.................2
Usage of decision making technique to identify the most suitable solution for the problem out
of the options..........................................................................................................................3
Plan for implementing the solution........................................................................................4
Communicating the plan to stakeholders...............................................................................5
Assessing monitoring and review technique to ensure successful implementation of the
solution...................................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Workplace management requires managers and leaders to handle several scenarios which
create barriers in achieving organizational objectives (Ohnos, 2021). This report focuses on
applying problem solving and decision making techniques to determine the best solution for a
work based problem. The complex work based problem identified in this report is low employee
motivation and lack of employee initiative in various development programmes introduced at the
company. This report identifies a suitable solution for resolving this problem through the usage
of problem solving and decision making technique. In addition to this plan for implementing the
solution along with monitoring and review techniques which can assist in successful
implementation of the solution.
MAIN BODY
Complex work based problem
Lack of motivation and low employee involvement in training and development
programmes in the marketing department is the selected work based problem for this report. This
is a common work based problem which require quick problem resolution. This is because of
lack of employee motivation impacts the productivity and timely attainment of business
objective.
Analysis of the information identified in the issue to support decision making process
The main information provided about the complex work base problem of this report is that
employees at the company are not motivated and dedicated to conducting daily activities of the
marketing department. This can be seen through their lack of involvement in the training and
development activities of the marketing department.
The scope of this problem is high as it involves the entire marketing department and low
employee motivation can hinder timely attainment of business objective. The impact of this
business problem is that it has reduced employee productivity and training and development
activities aimed at improving the skill level of employees are not providing the desired results
because of lack of employee motivation.
From the above information it is analysed that the root cause of the problem is low
employee motivation which is affecting overall employee engagement and lowering employee
participation. It is important that the organization finds an efefeuctve solution for enhancing
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