Problem Solving and Decision Making presentation and report

This report discusses the impact of complex problems on employees and organizations in the UK, specifically work-related stress. It covers tools like fishbone diagram, SWOT analysis, and PMI decision making tools to solve these problems. An implementation plan and success indicators are provided for reducing work stress in UK employees.

Problem Solving and
Decision Making.

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Task Two.........................................................................................................................................1
Nature and impact of complex problem on employees and their organisations.....................1
Fishbone Diagram..................................................................................................................2
SWOT Analysis......................................................................................................................2
PESTLE analysis of macro-environmental factors contributing to complex problem...........3
PMI decision making tools.....................................................................................................5
Implementation tools..............................................................................................................5
Success Indicators..................................................................................................................6
CONCLUSION................................................................................................................................7

INTRODUCTION
Problem solving consist of using generic and it provide the relevant set of solution that
driven high rate of productivity. To determine exact issues and implement better strategic
solution to gain more positive outcomes. the role of problem solving in decision making.
Through problem solving and decision making both are important at work place because as they
support in variety that come at workplace (Aithal and Kumar, 2016). In addition to this the
analysis is about to get alternative make relevant solution to work related stress as well as UK
based are facing high work overload. Furthermore, in report it covers the discussions about the
plan to implement the decision to solve complex solution. The report consists of success
indicators to measure the effectiveness of decision.
MAIN BODY
Task Two
Nature and impact of complex problem on employees and their organisations
As per the given case study of uk-based employees who are facing work-related stress in
their workplaces and according to the survey of 2020 many employees leave the organisation due
to the reason of heavy workload. As per the younger generation Z many people are feels more
stressed while working in large and Middle range companies and facing a heavy workload tanot
able to manage their personal as well as professional life. Further in case study, it has been
observed that there were more stress in year of 2020 as compared to the 2019 year (Alnoeim, and
Abdullah , 2020). The most common cause of stress at work for the both men and women due to
work related politics and negative environment created by the management team of workplace.
23 department with the highest level of stress in the UK was customer service and possibly to
high exposure to customer pressure is one of the factor from senior management creates to sales
employees achieve their targets. In multinational companies of UK they have their big targets on
which sales employees need to incorporation at any cost but also they have to face some real
pressures which created by their superiors and managers that leads towards job dissatisfaction.
As the impact of UK population is also one of the kind of stress is that they start facing
in less rated the stress that is account over 14.7 billion US dollars of Healthcare expenditure as
per in UK country. During the year of 2019 and 2020 UK has face disaster unemployment
situation due to pandemic. In that millions of employees get laid off of due to an productiveness
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of work outcomes and some of them have resign from their job due to heavy stress workload. In
respect to case study the most common symptom which rectified in work stress in UK a that
employs heart and chest pain and this is the main reason due to which over 900 Hospital
admission has been observed.
Fishbone Diagram
A fish bone diagram is a visualisation tool for or segregating the potential cause of a issues.
This tool is majorly used in order to rectify the problem roots that create too many barriers on the
line. It is a typical used for root cause analysis and this diagram combines the practice of
brainstorming with the type of better Mind Map template. Tu focused cause the effect it should
be different asTo focussed cause the effect it should be different as a test case technique.
According to this diagram it is basically useful to forecasting the process and product
development. Father it works in such a process to outline the problem placed at the fish heads
and causes extended to the left of its bone of Skeleton.
Similarly the fishbone diagram helps to used to identify the root cause of employees
facing work stress in the workplace is that negative environment, politics between colleagues and
managers and also some illness like chest pain aur heavy workload. For that also described in
case study that many employees are not get satisfied with their jobs in UK for that point of time
they change their job role full stop the main reason of stress of workplace in UK is mainly e
identified that politics is one of the factor which makes an individual employee increase office or
his or her work stress (Ansari, Effendi and Haque, 2019). For fulfilling the needs of family the
working professional also pressure to earn a large scale for more money so apart from work
pressure there is also a financial pressure to which faced by employees of UK to serve the family
as per their requirements
SWOT Analysis
According to this framework it is used as a tool to identify internal strength and weakness
opportunity and threats of particular aspect. Similarly in following the swot analysis is conducted
on the UK employees who are facing work stress in the workplace:
Strength:
 UK based organisation have some scope of innovation on which they expand their
business on large sectors.
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 They are the strong technological factors so that they can reach to our next higher level
set of time period.
 And there are many multinational organisation which consists better job role benefits to
the Employees and having ability to increase individual standard of living.
Weakness:
 As per the work pressure reduces the potential of individual employee of UK with their
workplace
 The stress related with the work also eliminates the scope of employee Indian
organisation which individual desire to attain for professional growth perspective.
Opportunities:
 UK based organisation have their own levels to which it gives opportunity every
employee for the new projects where individual employee can increase its job role
development
 At the time of organisation when they upgrade themselves on technological basis that
they give chance to employees to utilise that resources and increase their skills for better
future development.
Threats
 Due to having high work pressure at organisation it becomes more challenging for UK
employees to maintain their personal as well as professional work life balance
 As per the extra pressure which face by employee that makes more complicated as a
thinking about to getting the job and try to find another alternative where they can work
in to better work workplace to gain more opportunities
PESTLE analysis of macro-environmental factors contributing to complex problem
According to this analysis is a tool which basically provides opportunities and challenges on
external factors basis bye help of political economic social and technological along with legal
and environmental factors
 Political: It basically includes policies and procedures which covered by corporate
governance, policies environmental regulations trade restrictions that it makes a short the
political stability of particular country (Dhir., 2016). Similarly in perspective of UK a
their Political situation or stabilize but due to Brexit situation it's somewhere affect the
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political condition of UK country where is European Union not allowed to trade
companies that impact on their growth.
 Economical: This factor basically includes economic growth, inflation recession another
factors which shows the cost of living in UK. Due to brexit influence economic stability
is not very high and they have to face difficult in terms of maintaining their economic
growth.
 Social: According to this factor, it includes the cultural norms and Expectations which
prefer the demographic and Geographic factors. Influence of covid-19 observed that
stress level of employees in UK is increased to which they can not interact with large
number of people and social interaction remains at low level. With this impact the job
reduction also increased on which many employees get frustrated to facing
unemployment and recession.
 Technological: This factor it means the innovation and development that creates a huge
impact on particular country. Major impacts on the operational path but the influence of
pandemic the technological development and Trends has been changed that related to the
workplace. With that the stress level of employees of UK also generate more challenges
on the large scale working to match according to the current situation
 Environmental: In this factor means related to the effect of surrounding environment
that influence the ecological aspect. The also involves the waste disposal laws and other
environmental protection regulations which promotes the safety environment rules.
During the covid situation when population of UK a cant shift from their houses and this
somewhere support the environmental bi not to create high rate of pollution. With this
practice reduces the unwanted wastage and biodegradable so that it reduces the issues
which create challenges in UK environment
 Legal: It is not the most common factor which physical includes the changes to Laws that
impacting on employment SS2 materials and other taxations practice. During the
congratulation the bracket condition has change some rules and regulation due to which it
increases the pressure of population of UK country
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PMI decision making tools
Plus minus and interesting decision-making tool it is also known as brainstorming and
having a critical thinking to reach hundred the innovation and reduces the challenges bi create
relevant solutions. It is basically used for examine the concept ideas and experiences from more
than one perspective (Jachtenfuchs and Kasack, 2017). It is also used to generate discussion
around the negatives positive and implication related with the particular Idea or concept. It also
helpful for purpose to channelizing the idea and make decisions on the quick basis to analyse
waiting of pros and cons as well. This tool is also helpful in identifying the strength and
weaknesses for future improvement.
On the perspective of case study the decision making tool also help in terms of solving
the issues but also to rectify the strategies which can implement new changes to bring some
positive results. This kind of tool which analyse the situation and also measure the problem and
every different perspective manner and trying to finding best solutions for the problem.
According to the case study in the UK employees are facing work stress problems on which each
company of manager for top level management can utilise plus minus and interesting decision
making tools to regenerate the positive strategy that enhance employees work satisfaction
increased. There are certain problems at organisation level like absence of guidance not
providing the accurate resources, negative environment and creating bad politics which decrease
the moral of individual employees. Therefore all these issues can rectify and manager can bring
out positive solutions by help the employees to provide them positive workplace environment
Implementation tools
Solution of the complex issues for UK
Employees
Implementation plan of the complex
problem
For reducing better work stress in
organisational level, manager need to
introduce new polices for some specific
problems.
An organisation is ability to organise fun
activities or can say employee engagement
In this UK organisation can make their
presence to create effective job related
policies and procedure for employee better
ment.
To reducing work stress level an
organisation need to implement specific
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that reduce the work stress of each individual
employees (Magrabi., Pasha and Pasha, ,
2018).
Providing proper training development and
fair performance appraisal can make more
satisfaction increase for UK based employees.
work procedure as well as also introduce
working which reduces the stress level.
Proper resources and fun related probs
required to make the engagement influence
increase employees dedication.
Success Indicators
By making the new system implemented for successful outcomes towards organisation
level and it shows that employee work happily and share their views to their managers in
effective manner. When the result starts to achieving beyond expectation of company and
performance of employee it comes to the positive category (Petrović, Madić and
Antucheviciene., 2018). Direct easy to rectify the success indicators which shows that UK
country employees are positively responded to their managers and they increase their work
satisfaction by create their presence happily and attain all the objectives with contributing the
skills and knowledge (Vordermark, 2019). For that managers of UK company also create a
employee engagement environment there certain activities can help the employees to reduce their
work stress and involve them in a fun environment to be a part of better performance in future.
With this success indicator scan shows that employees who are working in UK are now having
the positive attitude and they try to increase their work satisfaction level effectively.
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CONCLUSION
From above report it indicates to summarise the task one section on which overall topic about
Work Stress level in UK employees. As the employees are faced high health problems and also it
make create financial pressure to make their work about financial parameter to which becomes
more challenging for their personal as well as professional life. The stress level is not only on
men but women also comes into this category. In this competitive world, women also have
responsibility towards financial parameter to fulfil the needs and requirements of their families.
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REFERENCES
Books and Journals
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