Problem Solving and Decision Making in the Workplace

This report discusses the problem of discrimination and job dissatisfaction in the workplace and proposes solutions such as transparency, equal pay, and promoting women to senior roles. It also covers decision-making techniques and steps for implementing and monitoring the solutions. Course code, name, and college/university are not mentioned.

Problem Solving
And
decision making

Table of Contents
INTRODUCTION................................................................................................................................3
MAIN BODY ......................................................................................................................................3
Literature Review and analysis........................................................................................................3
Analysing information on the identified problem, to help inform the decision-making process....4
propose a range of alternative solutions to the problem:-................................................................4
Use a decision-making technique to evaluate a range of solutions to identify the most
.........................................................................................................................................................5
appropriate option............................................................................................................................5
Develop a plan for implementing the solution;...............................................................................5
Communicate the plan to stakeholder..............................................................................................6
Assess appropriate monitoring and review techniques to ensure successful
implementation of the solution.......................................................................................................7
CONCLUSION....................................................................................................................................7
REFERENCES.....................................................................................................................................7

INTRODUCTION
Problem solving skills helps the individual to solve various problems in the workplace. The
organisation needs to Create a healthy working environment in which the employees can maximize
the productivity and work in an effective manner. Job dissatisfaction is the main factors which
arises in the mind of the employees (Klein and Crandall, 2018). Discrimination is the curse to the
company the individuals which are working with their full potentials cannot get enough
opportunities. Through this the find the job dissatisfaction in the workplace. The company can grow
at an exponential rate by implementing the ethical practices in the workplace. The report aims to
analyse about evaluating the problems of discrimination which most of the individuals face in the
workplace. On the other hand, in this report there will be brief discussion about defining the
complex problem of dissatisfaction in the organisation. Along with that, in this report there will be
brief discussion about the solution to minimize the impact of the problem in the workplace. For
further instance, there will be brief evaluation developing a systematic plan to solve the problem in
an effective manner.
MAIN BODY
Literature Review and analysis
Defining a complex problem in the workplace including its scope and its impact
There are various complex problems which arises in the workplace the most prominent problem is
the organisation is discrimination which is faced by different individuals. Through this factors
various individuals find it difficult and face job dissatisfaction from the workplace. This is the
major reason most of the companies does not retain its employees. The market is significantly
dynamic and the organisation needs to work in an effective manner (Lassoued, Awad and Guirat,
2020). With the help of ethical practices, they will be able to achieve the goals and objectives in a
systematic manner. The organisation could follow certain ethics and values to make a healthy
working environment for the employees. There are various impact of discrimination in the
workplace which is described below:
The individuals which face discrimination in the workplace and mostly less engaged when they
perform their duties and work responsibilities. This will create a negative impact on the operations
of the organisation. They did not achieve the goals and objectives in the market. This could lead to
be a disadvantage for the organisation.
(2) With the discrimination the organisation overall performance is also hampered. They could
lose the competitive edge in the market.
(3) The organisation needs to create a healthy working environment the employees can

maximize the efforts and improve the productivity. It will be beneficial for the organisation
to become more profitable in the market.
(4) The turnovers of the company is also affected. The brand integrity is also disturbed because
various employees will leave the job. The organisation needs to retain the employees by
providing them a healthy working environment.
Analysing information on the identified problem, to help inform the decision-making process
Discrimination can affect the organisation overall performance in a negative manner. There are
various strategies which the organisation can use in order to improve the working environment. This
discrimination factors occurs because of the mismanagement of the organisation system (Shoesmith
and et.al., 2022). There are various code of conducts and ethical values which could be
implemented by the company to order to make a healthy working environment for all the
employees. This could help the company to maximize the productivity and help them to establish
positive behaviour which could beneficial for the workplace. There are various decisions which
could be taken by the management in order to provide equality in the organisation are mentioned
below:
 The appropriate structure can help the organisation in order to improve the working
environment. On the other hand, the employees can perform their duties and responsibilities
to the full potential. They can achieve and efficient growth in an systematic manner.
 The thinking process of the individual also changes when there is discrimination in the
workplace. They can perform to their full potential and achieve and efficient growth on the
basis of this performance.
The organisation can measure the performance of the employee and helps them in every manner
r(Ahmady and Shahbazi, 2020). The individual which works more for the company can get
promotion. This could help the organisation to create a positive impact in the mind of the staff. The
organisation can perform this process in to achieve the goals and objectives in an systematic
manner.
propose a range of alternative solutions to the problem:-
1 Be transparent
The government of UK has developed various laws for the organisation which they have to
follow in order to run the business operations effectively and efficiently. The management of the
company should create a step by step action plan for their operations which can help the employees
to accomplish the set goals and mission of the company in a short period of time. The higher
authorities of the company should convey their vision openly and honestly to their workforce,
which can help them to work smoothly and effectively.

Support Women into more senior roles:-
The legal authorities of UK has set the gender criterion in order to reduce the discrimination
rate in their country. The big organisation should appoint women's on the senior post which can help
them to promote gender equality in the human society. If the women's are in charge of managing
and making valuable decisions then it will create more loyalty of their female employees towards
the company. An organisation can became more productive if all employees give their best
performance in their respective work area (Klein, and Crandall, 2018) .
Equal pay and salaries
It is one of the major factor that helps an organisation to build a strong image within the
mind of their employees. An organisation should always give the equal and proper salaries as per
the work done by their employees not on the basis of gender. All employees have complete rights to
make a demand of proper salary system by the higher authorities where they are working.
Use a decision-making technique to evaluate a range of solutions to identify the most
appropriate option.
Influence diagrams approach (IDA) is kind of decision making techniques which helps an
organisation to reduce the risk of human error done by their new decisions and changes. This is kind
of techniques which is been utilized in the sector of human reliability assessment. The main purpose
of this techniques is to evaluate the probability of error which occurs in the human behaviour. The 3
major reason for conducting a influence diagram approach are to evaluate error identification, error
quantification and error reduction. An organisation can use this techniques to examine the behaviour
of their employees after they make a change within their organisation. The management can make
the appropriate change according to the requirement arises in their company. They should always
promote gender equality in their company which can enhance their business functionality. All the
employees present in an organisation should be treated equally in their workplace. They can make
various policies in which they can make the opportunities for every employees to give their best
working performance to get the promotions , incentive sand appraisals according to their work not
on the basis of gender. An organisation can follow various rules and plan of action in command to
create a friendly and healthy working environment for all the employees. They should hire female
employees on the higher post in their administration (Lassoued, , Awad, and Guirat, 2020) .
Develop a plan for implementing the solution;
The implementation of plan is refereed to the execution of a plan, idea, model and many more
factor in an organisation. To get successful in the idea an organisation should follow clear

implementation steps according to the requirement. To accomplish set goals organisation can create
proper and effective implementation plan. The proper step is been mentioned below:-
Outline goals and objectives- An organisation should define the goals and objectives of the
implementation plan they are creating. In this step, they should have complete knowledge of why
they want to accomplish the plan. An organisation can conduct a proper survey regarding the
discrimination within their organisation such as women respect etc.
Assign responsibilities- An organisation should assigned a proper role and responsibilities
according to the requirement in the company. The company should assigned proper duties and
authorities to the responsible person that can successfully handle the conflicts regarding the
discrimination occurs in an organisation (Keough, P.D. ed., 2019) .
Implementation Schedule- In this stage of implementation plan, the proper schedule has been
generated which helps an organisation to execute their policies regarding discrimination in a very
effective way. The managers of the company will have the complete knowledge regarding the
process.
Resource allocations- One of the main purpose of implementation plan in an organisation is to use
their present resources in a very proper and effective way. An organisation should use proper
financial resources in order to reduce the discrimination level in the company
Define metrics- In this stage organisation get the knowledge of how they can evaluate their new
process success and growth. This also helps an organisation measure the progress and celebrate the
milestone of the achievement.
Contingency plan:- An organisation should make a effective plan in order to get more success in
their market field. The management of company can execute the plan for reducing the
discrimination level in their organisation.
Communicate the plan to stakeholder
The management of the company should convey the proper messages to their stakeholders
regarding the project and change which they have done in the company. If the management of the
company can be successful in influence their stakeholder then it will be easy for them to implement
those new idea within the organisation. There are 2 kind of stakeholders such as internal and
external which are one of the most important factor related to an organisation. The management can
conduct proper face-to-face meetings in order to convey the messages to their stakeholder. The
management can also send various emails and letter to the authorities which are not able to attend
the meeting. The company should higher a skilled employee which can easily convince the
stakeholder for the execution of their policies (Vordermark, and Jonathan, , 2019).

Assess appropriate monitoring and review techniques to ensure successful
implementation of the solution.
Project monitoring and evaluation can be done with the use of proper supervision,
evaluation, apprasal and feedback to ensure the project progress and growth. An an ongoing
process, monitoring refers how effectively the inputs done in an organisation are giving the outputs.
Whereas evaluation measures the progress towards the goals and objectives. An organisation can be
successful in the implementation of policies regarding discrimination done in their company
(Zhang, and et.al, 2018) .
CONCLUSION
It can be concluded from the above report that the discrimination against the women is the
prevailing issue at the workplace as it involves lowering the opportunities for women at the
workplace as compared to the men. there are different solutions which can be opted by the
business in order to overcome this issue which includes equal pay for equal work, providing
opportunity to women for senior roles and many others. the company can make use of the
opportunity for recommending women for the senior roles so that the company can eliminate
the discrimination from the workplace. there are many decision making techniques which can
used by the company when choosing the best alternative so that the best solution is chosen after
scrutinizing all the options of the solution. further, it is concluded that the company must make
communication of its plan to its essential stakeholder so that they can support in this initiative
and reduce the discrimination from the workplace.
REFERENCES
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Lassoued, K., Awad, A. and Guirat, R., 2020. The impact of managerial empowerment on problem
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Shoesmith and et.al., 2022. Development of a scale to measure shared problem-solving and
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CRC Press.
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Keough, P.D. ed., 2019. Ethical Problem-Solving and Decision-Making for Positive and Conclusive
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