The article will focus on the problems and challenges that are faced in global sourcing. The focus will on the mobile telecommunications network in the remote area of Accra Ghana. As stated by Antras, Fort and Tintelnot (2017) one of the biggest problems that are faced by mobile networks is to provide its services in a global manner. The main reason for this is that proper understanding of the customers cannot be made that can help in the improvement of the services.