Professional and Career Development

This document discusses professional and career development in the hospitality sector. It covers the skills required for a restaurant owner, including people skills, leadership skills, financial knowledge, creativity, and positivity. It also includes a SWOT analysis to identify strengths, weaknesses, opportunities, and threats in the industry.

PROFESSIONAL AND
CAREER DEVELOPMENT

TABLE OF CONTENT
INTRODUCTION200.....................................................................................................................3
MAIN BODY..................................................................................................................................3
Career development (Gibbs model reflective note).....................................................................3
Skills required..............................................................................................................................6
Swot Analysis..............................................................................................................................7
Skill gap.......................................................................................................................................9
Development Goals...................................................................................................................11
ACTION PLAN.........................................................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................15

INTRODUCTION200
Professional and Career Development can be understood as the most vital point and
paradigm onto which higher gaols and high functional strength are set by an individual for larger
perspectives building on long term basis. Professional skills are very important component onto
which development in personal opportunities within career is based, with changing business
arena worldwide individual need to posses varied skills and technical abilities. The hospitality
sectors is one of the best career opportunity which is chosen by various people and young
talented minds of world where there are huge opportunities. The report explains plethora and
rigorous procedures which are behind the development of business in hospitality sector analysis
of relative services through which persona can determine varied higher gaols. The report
elaborates various skills and factors in personal strengths and weakness through which higher
gaols can be segmented for larger perspectives and keenly achieve the growth targets. Report
further discusses various potential targets for evaluation and skill gap analysis through which
person can effectively build higher success avenues within hospitality sector. The report further
elaborately explains formulation of action plan through which larger determinants can be
constructed for wide business extension into new perspectives and gain strong profitability in
establishing restaurant business. The hospitality sector industry is blooming with various new
companies and brands coming up with the relative synergy of high optimistic targets (Arasli,
Altinay and Arici, 2020).
MAIN BODY
Career development (Gibbs model reflective note)
Career development steps in an individual professional life is highly important for
gaining strong working performance parameters and pertain huge efficiency within various
paradigms through which individual can perform stronger in personal and professional
performance. My immense interest and experience of working for hospitality projects have
gained me vision and various perspectives through which i plan to open my own restaurant in
future. My career goal is to gain huge efficiency within hospitality sector business and to
functionally operate my own restaurant where i will be working with high efficiency towards my
set responsibilities. While developing my career goals i programmed my vision towards various
perspectives which i need to learn for higher performance gaols i went through various phases of
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personal analysis. Gibbs reflective model is used to program out various phases which an
individual undergoes to effectively builds career on long term basis.
Description: I plan to open up my own restaurant with various innovative products and services
catering to various market demands currently evolving in the business world, with deeper interest
in hospitality sector industry i wish to improvise my development goals towards this direction.
These perspectives have developed my vision to work as an entrepreneur and own my own hotel
and, as i posses deeper interest and respective skills which are required to built within hospitality
business. During this first phase of self evaluation i learned about various paradigms which are
needed for working in business scenario for building grown business (Dressler,Kawalila and
Arthur, 2018).
Feelings: At this phase i analysed various skills within me which will be working as my
strength and various determinants which i further need to improvise with proper training and
researching fro higher technical efficiency. I gained the knowledge that building own restaurant
will require proper strategic planning and functional operations being planned with latest factors
of dynamic business world which is highly changing. I felt the work pressure would be immense
in building my own business model and successful horizon for well functioning restaurant. I
researched on various goals accomplishment tasks , perspectives building strength within my
passionate working actions through which i will be able to develop my business properly.
Evaluation: I evaluated that to build strong career in hospitality sector and to build strong
successful restaurant of my own there are various skills and factors which i need to develop
within me with changing pace of time and functionally build my strengths. There is high need of
proper vision and passion to work hard, segment the customer’s market share for proper strategic
goals which will build my business. There is high demand of working with strong dynamic
functioning and diverse strength building perspectives for positioning in hospitality sector
business as there is high competition is external factor which may impact my business.
Evaluation of the current scenario and the future growth perspective scenario will enable me in
more detailed outlining of various resources and skills which pertain to higher outputs through
constructed planning models (Jones, Hillier and Comfort, 2016).
Analysis: I analysed that to build my sills forward with more functional strength and to perceive
higher profits with high goodwill attainment goals i have to invest with proper strategic business
planning parameters. This will further broaden my perspective to bring higher innovation, funnel
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creativity in my restaurant services and hire talented staff members who are skilled with high
functional strength to bring more outputs within my business fundamentals. I analysed that there
are various competitors in restaurant business already established in business where i would have
to plan strategically forward and invest fundamentally with high structural structures through
which i will be able to establish my business for long term hemisphere of time (Välimäki, Anttila
and Kuuskorpi, 2020).
Conclusion: I concluded my career development goals analysis with the understanding that
hospitality sectors is one of the biggest market share in global industry which is evolving fast
with various new companies and brands coming up. I also concluded that for establishing my
own restaurant in hospitality sector i need to program out the outlining of map within resources
and marketing departments and functionally program out various strong diverse management
skills of multi tasking to develop various parameters onto which i will be able to extend by
business forward. I also came to conclusion at this phase that my analytical skills , researching of
data of market demands among consumers preferences and the high yield of strong connectivity
should be more polished. At this phase ilk check my skills development within the career
development in hospitality business sectors and in balancing the horizons onto which my
business will be running among industry. The conclusion phase will makes my strength closer
and relatively high with continuous analysis of changing market scenario through which my
business can gain larger profits on long term sustainability basis.
Action plan: The action plan of structurally implementing my business plan with strong diversity
factor of action and strategic planning models will be programmed and framed of all outlining of
map and structural business plan through which i will be able to build my own hotel. The action
plan phase will also have the relative dynamic functional chains through which any changes
among situations can be taken in action with strong sustainability. The action plan phase will be
focusing for higher strength of business model , technical efficiency and attainment of goodwill
among consumers segments for long term perspectives. Action plan will be programmed go keep
my restaurant up to new set benchmarks and high optimum targets through which i can gain
benchmarks in my services and be active to bring varied changes with time (Koide, Maura and
Tanaka, 2017).
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Skills required
The skills required for a restaurant owner are very wide and I have identified certain critical
skills that are extremely necessary i.e. the ones that I should possess in order to ensure that the
restaurant will be a success and I will be able to attract as many customers as possible. These
skills are:
 People Skills: This is the highly prioritised skill that a restaurant owner must possess
before even beginning the restaurant. If a person is not able to successfully deal with
different nature and attitudes or behaviour patterns of people then the chances of them
succeeding at the restaurant business gets very limited (Lee, Hallak and Sardeshmukh,
2016). A restaurant owner must know how to deal with the staffs that has been hired, how
to satisfy and entertain the customers that is visiting, how to resolve conflicts if they arise
as quickly as possible and with light humour etc. This can help effectively in increasing
the competitive advantage of a restaurant if they know how to retain both staff and
customers.
 Leadership Skills: I categorise leadership as the second most important skills that a
restaurant owner must have. The service of a restaurant must always be at peak
efficiency level i.e. the wiling time should be minimum, lower serving time, increased
efficiency, perceiving the mood of the people etc. should be highly developed (Williams,
2017). In order to do so, the staffs that are required should be experienced and aware of
the restaurant and this can be done only if the leadership is good because the employee
turnover in restaurant industry is very high. Therefore, it is essential to develop
leadership skills for a restaurant owner.
 Financial Knowledge and Skills: I think that despite hiring of a number of talented
workforces that could handle the finance and other thing as well as they could, it is
necessary for the owner to have some basic understanding regarding the financial
statements of the company, taxes that are to be paid, the current position of the economy
etc. as these can guide in better decision making (Kotsiovos, 2016). When an owner will
be able to develop their own budgets, or analyse the existing positions of the business etc,
then they will be able to develop better strategies. Ultimately, I think that as a restaurant
owner this helps in minimising the chances of frauds and keeping account of the profits
or losses that are being earned.
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 Creativity: I think that the restaurant owner must be extremely talented and capable of
bringing innovation because this is the key behind cost reductions without compromising
on the quality and variety of food items. The owner must have an eye for the detail and
the quicker an owner can adapt to the changing taste or scenario; more beneficial it would
be for them to keep their restaurant in business (Vega, 2016). Apart from creativity, the
marketing game and strategies should also be very innovative and creative because when
the customer’s eye can be attracted through marketing, only then they will visit the
restaurant. Therefore, the role that a social media play in marketing is the most influential
aspect in increasing customer ratings and reviews.
 Positivity: Another major aspect that n restaurant owner should have is that there are
chances that they can face multiple crisis situations and all times would not be good for
the business (Hubbard, 2018). In such scenarios, it is essential that the owners are able to
maintain a calm and positive outlook and identify the existing business opportunities that
can be utilised.
Therefore, collectively, these are the skills that must be possessed by the restaurant owners
according to me in order to run a successful restaurant venture.
Swot Analysis
SWOT Analysis is a very important tool in ascertaining what are the current strengths and
weaknesses that are possessed by the person and also identify the opportunities that are available
to them or potential threats that they might face. I can conduct my own SWOT analysis that I
will help me in critically analysing the skills that I actually posses and need to develop further
which are necessary as a restaurant owner:
Strengths
 I think the major strengths that I can
categorise for myself that I possess in
order to successfully venture in the
hospitality industry are:
 My people management skills are very
well developed i.e. I can easily deal
with different kind of people and
communicate with all of them making
Weaknesses
 Apart from the weaknesses that I have
identified, there are certain weaknesses
as well that I posses and can act as
obstacle in my path of becoming a
successful restaurant owner:
 I am not very adept at the skills of multi
tasking where I cannot manage the
different activities at the same time and
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them feel at ease (Pandya, 2017).
 My conflict resolving skills are also
excellent i.e. I am able to successfully
resolve a conflict if it arises and deal
with it without letting the situation
become aggressive.
 My time management skills are also
very well developed i.e. I can
effectively manage the tasks that I need
to complete within the deadline that
have been developed and this will
ultimately help me in multitasking as
well.
this can seriously affect my potential as
a restaurant owner who is required to
cover as many tasks as they can when it
gets busy.
 Another major aspect where I lack is
the financial knowledge i.e. I am not
properly aware regarding the manner in
which the different financial statements
are prepared or the taxes that are to be
filled (Düking, Holmberg and Sperlich,
2018). This is also an additional aspect
that can affect my chances at avoiding
frauds and developing correct business
strategies.
Opportunities
 Despite the strengths and weaknesses
that I identified, there are certain
potential skills that I can develop in
order to grab the opportunity of better
restaurant owner:
 I can adequately develop the ICT skills
as these are also extremely important in
completing the day to day activities of
the restaurant and will help me in
identifying what are the software that I
can use in my restaurant to increase the
existing efficiency of the organization
(Jenčo and Lysá, 2018).
 Another opportunity is that I can
analyse the different changes that are
Threats
 There are several potential threats as
well that can arise for my restaurant
due to lack of my skills. The skills due
to which I can be in threat are:
 If my social media marketing skills are
not as well developed as those of my
competitors than I can fall out form the
competition.
 I will need to be regularly innovative in
the ideas that I can use to attract my
customers because of I am not
innovative then competitors can easily
capture my market segment.
 Another major threat is that due to my
lack of multi tasking skills, the
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incurring in the market by continuous
environmental analysis and further
identify the strategies that should be
adopted in the restaurant. This will help
me in taking correct decisions in a
timely manner.
customers can become dissatisfied with
the longer waiting time in my
restaurant and leave it causing further
losses (Lemieux, 2017).
Therefore, I indentified various strengths, weaknesses, opportunities and threats that I
possesses and the ones that can assist or resist me in the developing better restaurants ambience
and culture.
Skill gap
The term skill gap signifies the gap or difference that exists between the existing skills and
the ones that need to be developed or acquired for an individual (Shah, Hussain and Hussain,
2017). When the gap between the existing and the desired skills is ascertained then the skill gap
thus identified can be bridged by the use of proper tools and techniques or training mechanisms.
In order to identify the skills gap that exists the skill gap analysis can be done on an individual or
organisation. Skill audit is one mechanism that I can use in order to analyse the gap between my
skills that exists and then consequently take steps to minimise the gap thus identified and I can
use traffic light skills audit:
Under the traffic light skill audit, the red colour signifies the poorly developed skill,
yellow is the averagely developed sill and green is completely developed skill (Abbasi, Ali and
Bibi, 2018).
Skills
Time Management skills
I am able to distribute my time into different activities in an
appropriate manner.
I am able to meet the deadlines that have been allotted to me.
Critical Thinking and Problem solving skills
I am able to use correct methods and tactics to resolve the problems or
conflicts that have arisen.
I am compatible while working with others and not enter into many
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conflicts.
Multi skilling ability
I am able to ensure completion of multiple tasks at the same time and
meet the deadlines as well.
I am able to maintain the quality and quantity if the different tasks that
I have been allotted to perform.
Communication and relationship building
I can easily communicate with anyone and I know how to lead a
communication by proper responses.
I always value what other have to say and never hesitate in presenting
my point of view as well.
Financial Skills
I have adequate knowledge regarding the financial statements
necessary for my business or studies.
I can adequately manage and control my own finances and take
decision based on them accordingly.
I understand the different movements of the economy and have the
ability to analyse them.
Statistical and analytical skills
I possess the skills that are necessary for trend projections and or
ascertaining other statistical interpretation that can assist me
I am able to effectively integrate such statistical tools in my decision
making and analysis
Innovation and creativity
I can always find something innovative or creative even in ordinary
situations.
I can develop my ideas into valid and creative concepts that can be
viable for practical implementation.
Therefore, through the skill audit that I conducted, I was able to identify that while I am
good and capable in many aspects there are certain aspects in which my skills have not been
developed and therefore, I need to develop appropriate goals for their development.
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Development Goals
I can categorise the goals that I need to achieve into three categories i.e. namely short term
goals, medium term goals and long term goals. These can be ascertained as follow:
Short term Goals:
 The short term goals mainly include the development of certain skills that I have found to
be lacking. I will develop my financial skills and the ability to multi task within 4 months
is that I can continuously work on them to improve them.
 I will also work on my relationship building where I try to develop better social
relationships and friendships with people who will be of strategical importance to me in
opening of a restaurant.
Medium Term Goals:
 I will be quick in decision making and will learn to constantly analyse the features of the
external environment.
 I will also work on improving my innovative skills regularly so that I can never lose the
innovative and creative streak that I possess (Johnson, 2019). I will be able to achieve
this in a comparatively longer time period of one year.
 I will try to develop an excellent ambience for my restaurant where the visitors can be
lively and yet also find peace when they visit us.
Long term Goals:
 The long term goals would be to get the Michelin star rating for my restaurant with 3
stars being my ultimate target (Yang, 2020).
 I would aim to increase the number of customers that visit us by regular improving the
services that are being provided and by working on the existing strategies and policies of
the restaurant.
 The employee retention would be another long term goal that I would be focusing on
because the more experienced the staff is with the existing duties and responsibilities,
lesser would b the training and development cost.
Therefore, these are my goals with which I will be working so that I can open my restaurant
and build it to the point of excellence.
ACTION PLAN
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Skills / Development
at restaurant
Active learning
required
Time evaluation Feedback
Multi tasking skill is
one of the foremost
important
fundamental skill
which will enable me
in gaining larger
profits, high
optimum position of
my business in
restaurant.
To train for multi
tasking ability i will
actively look forward
to handle all activities
involved within
starting of business, so
to gain expertise in
multi tasking ability.
I aim to develop this skill
in 3 months time period
frame through which i
will successfully host
large customer market
segments into my hotel.
The feedback will be
reviewed on the parameters
with which i will be able to
operate my business well for
long term in my professional
career. There will be high
potential focus towards
gaining best optimum
functional targets for long
term vitality of business
operations.
I Further want to
bring forward best
furniture,
infrastructure and
designing of
restaurant which will
build the goodwill
and profitability with
large customer base
coming up to
promote business
values and
determinants through
which large audience
can be attracted.
For this large
investments will be
pulled in to bring
forward high technical
infrastructure, design
with best wall arts and
further bring optimum
best innovation into
the funnel through
which restaurant will
be best and highly
competitive with latest
parameters
(Sekarwinahyu,
Rustaman and Riandi,
2019).
This change will be
brought under time
period of 6 months with
proper strategic
management, business
outlined map and the best
resources underpinned
through which
competitive edge can be
reached.
The feedback of services and
infrastructure resources
which are used as inputs will
be surveyed with the best
metrics and functional
metrics optimisation under
technology through which
larger profits can be attained
(Dogru, Mody and Line,
2020).
Later i also plan to
learn innovative
These skills will be
learned with
The time period of 3
months is best to analyse
The feedback can be
assessed with the parameters
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marketing skills,
promotional abilities
through digital
marketing platforms
through which my
business will be able
to grow in various
perspectives. In
today’s competitive
business world
digital marketing
works an important
asset and functional
strength through
which larger
audience can be
targeted with fast
impactful period.
continuous of various
research factors and
technical strength
being vitally brought
under company
business services
which later function as
an important asset.
The latest marketing
strategies and factors
of innovation build the
strength of company
which later works as
USP for higher
business expansion
into international
countries (Ionel,
2016).
the further improving
potentiality with more
developed innovative
marketing parameters, it
will relatively bring
customers close and
functionally develop
overall working scenario
of restaurant for higher
time margins. Marketing
techniques will be
analysed with the various
metrics on social media
and Google search
optimisation factors
through which larger
productive functionality
of operations can be
achieved on long term
basis.
onto which brand is able to
convey mission of high
innoavtive marketing among
various customer segments,
with the various metrics
through which larger
productivity can be checked
and evaluated for larger
technical effective. Customer
can be taken under survey to
get exact parameter onto
which marketing is extended
on further levels near
locations and within entire
city.
The action plan will be implemented under the business development for the
development of restaurant and hospitality services through which larger working parameters are
enriched, larger audiences can be targeted and segmented for higher profits and goodwill
generation.
CONCLUSION
The report can be concluded with the explanation that career development and
professional success are highly correlated with each other on various paradigms which enables
in gaining strong position among an individual life. Report has concluded various parameters
under which an individual can program out its technical abilities and skills of programming
efficiency within hospitality sector and build new company. The report has concluded various
parameters onto which person can gain success in restaurant business, skills through which
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competitive edge benchmarks can be built for long term framework. Report has further
concluded various skill developing theories, constraints which may hinder growth and various
performance enhancement targets through which an individual can gain high success in business.
There is high emphasis towards gathering goodwill among consumers market area for businesses
to gain large profitability targets for higher productive functions. There is conclusion on various
paradigm for building an effective building of action plan through which larger productivity can
be gained among business scenario. Report further concludes how an individual can function
more ethically and with high focus to gain large success in professional career through which
multitasking ability can be formulates further in business. These conclusion points are farmed on
the basis of how hospitality sector business which is highly competitive, functionally be active to
represent various arenas of determinants onto which higher operations are based for gaining
large growth in business and sales management (Boella and Goss-Turner, 2019).
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