Professional Development: Job Description, Key Person Specification & Skills Requirements

Professional Development

Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Job description.............................................................................................................................3
key person specification & skills requirements...........................................................................3
SWOT analysis............................................................................................................................3
Personal Development Plan.........................................................................................................3
Action plan...................................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................3

INTRODUCTION
Career development is the series of activities in the life long process for the developing of he an
individual’s career. The process has the major level of involvement of the training on the
development of the new skills in order to move to the higher job responsibilities. This is also
helpful for an individual in achieving the career goals dependent on the personal interest in
significant way (Darling-Hammond, Hyler and Gardner, 2017). In this report, there will be key
discussion on the job responsibility of key account manager along with person specification &
skills requirements. There will be further development of the Personal Development Plan on the
basis of SWOT analysis of the individual.
TASK
Job description
The job description is the considered to be the art of narrative which have the describing of the
general task along with other related duties and responsibilities of the significant position. This is
helpful for the company to have the providence of the specific opportunity in order to inform the
employee and significant applicants by the qualifications or skills needed by the person in the
job.
Job description- key account manager
Job brief
Radiometer Malaysia Sdn Bhd is the Medical Equipment Manufacturer in Petaling Jaya is
looking for the skills account manager who is able to oversees the relationship of the company in
term of maintaining the important client. The manager will be responsible for the obtaining and
maintaining the long-term key customer by completing and comprehensions their specific needs
and requirements.
The ideal candidates will be adaptable for building the strong level of relationships with
strategic customer by identifying the needs and requirement in order to promote the business
solutions and achieving the mutual satisfaction.
Responsibilities
 For developing and sustaining the solid relationship with key clients that’s is helpful in
generating more revenues for the company.
 Addressing and resolving the key client’s complaints.
 To have the act in the main points of contact which is assigned as the between the key
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clients and internals terms.
 Supervising the account team which is being assigned to each specie key clients.
 Communicating and collaborating with the advertising, design, marketing, sales, and
logistics departments to ensure that key clients’ needs are met.
 There is more comping of the report on the progress of account, goals and forecasting as
the account teams and respective stakeholders.
 To have the developing through understanding of the needs and requirements of the
clients in order to prepare for customized solution.
 Developing the new business with clients in order to have the identification of areas of
requirements.
 To have proper level of forecasting’s and tracking if the key account metrics an
preparation of the account status.
Requirement and qualification
 Proven experience as the key account manager
 To have the experience in the sales and processing the solution based on the customer
needs.
 Strong communication and interpersonal skills with aptitude in term of building the
relationship with professional and organizational level.
 BSc/BA in business administration, sales or relevant field
key person specification & skills requirements
Key skills Specification Necessary Desired
Knowledge Organisational strategy. Desired
Knowledge Regrading business practice, politics and
culture.
Desired
Through experience with the CRM software Necessary
Understanding of rules along with values in
technologies and platform.
Necessary
Ability to juggle multiple account management
projects at the similar time.
Necessary
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