Quality Management Plan

Running head: PROGRAM MANAGEMENT
Program Management: Coffee House Launch
Name of Student
Name of University
Author Note

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PROGRAM MANAGEMENT
Table of Contents
1. Introduction......................................................................................................................2
2. Components of Quality plan............................................................................................2
2.1. Quality Objectives....................................................................................................2
2.2. Key Project Deliverables to be reviewed..................................................................2
2.3. Quality Control and Assurance Activities................................................................3
2.4. Quality Roles and Responsibilities...........................................................................3
2.5. Planning the reporting of quality control and assurance problems...........................3
3. Rationale..........................................................................................................................3
4. Cost and Budget...............................................................................................................4
5. Conclusion.......................................................................................................................6
Bibliography........................................................................................................................8

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PROGRAM MANAGEMENT
Quality Management Plan
1. Introduction
A quality management plan helps in determining the quality, policies and procedures that
are relevant to the project. In this coffee house launch project, the responsibility of preparing a
plan for quality management is given to the project manager. Preparing and documenting a
quality management plan is needed to define the quality level that is acceptable and that is
generally specified by the customers, which in turn helps in ensuring the level of quality that
makes a particular project acceptable. The quality management plan for this coffee house launch
project mainly applies to project deliverables and the work processes associated with the project.
2. Components of Quality plan
The major components of quality plan associated with the coffee house launch project is
indicated as follows-
2.1. Quality Objectives
The major quality objective of the coffee house launch project are as follows-
 To identify the acceptable quality standards
 To Plan a project that can be completed within the acceptable quality range
 To develop and launch a coffee shop by following the identified quality standards
2.2. Key Project Deliverables to be reviewed
In order to achieve the quality objectives, certain key deliverables are needed to be
review, which are as follows-